We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513238789", "isPrivate": false, "latlongs": "35.2270869,-80.8431267"}, {"id": 618505990350, "name": "Auto Claims Resolution Representative Hybrid Schedule", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1757950320, "t_create": 1754921520, "ats_job_id": "71683", "display_job_id": "2025-71683", "type": "ATS", "id_locale": "2025-71683-en", "job_description": "An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. General understanding of overall claim operations and key stakeholders. College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505990350", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618513306786, "name": "Solutions Engineer, Cloud", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Columbus, Ohio, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1758313380, "t_create": 1758027480, "ats_job_id": "72259", "display_job_id": "2025-72259", "type": "ATS", "id_locale": "2025-72259-en", "job_description": "Lead and coach two forming agile squads of data engineers, fostering collaboration, high-quality delivery, and continuous improvement. Work closely with product managers, architects, and stakeholders to translate business needs into scalable and secure technical solutions. Participate in agile ceremonies (sprint planning, stand-ups, retrospectives) and help the squads mature their practices. Champion AI/GenAI as an enabler: work with Liberty Air and Liberty GPT initiatives, explore productivity boosters for developers. Mentor junior engineers and promote best practices in code quality, testing, observability, and documentation. Define and document source-to-target mappings with MI and source teams, design clear data flows and lineage. Implement data ingestion, curation, and provisioning patterns for analytics, reporting, and data science use cases. Build infrastructure as code in AWS to provision data pipelines, compute, and security controls (CDK, CloudFormation, etc.). Support AI Initiatives like the Submission Intelligence Tool an AI-assisted decomposition and automation framework used to enhance end-user productivity. Drive legacy modernization efforts: partner with GRS architecture to define modernization patterns by tech stack and identify applications/portfolios for incremental modernization. Support the migration of data platforms as part of the North Star Data Insights & AI Platform (transitioning from Redshift/SQL Server to Snowflake) in partnership with GDAA. Apply data modeling principles to design efficient, governed schemas that meet business needs. Communicate progress, tradeoffs, risks, and technical decisions clearly to both technical and non-technical stakeholders. Take solutions to various review boards (e.g. Architecture Review Board). 6+ years of experience in data and software engineering, solution engineering, or a closely related role Must have a strong background leading teams, squads, and initiatives. Strong experience with building cloud infrastructures, especially AWS (S3, IAM, CDK, compute, Redshift) Build and support new AWS native cloud data warehouse solutions. Strong CI/CD skills (preferably with Github Actions). Proficiency in SQL and experience with Python. Snowflake experience is a plus. Ability to quickly develop easy to maintain web-based front ends for data capture is a plus. Develop and optimize ETL processes using AWS services (e.g. AWS Glue, Lambda) to ensure efficient data ingestion, transformation, storage, and cost optimization. Bachelor`s or Master`s degree in technical or business discipline or equivalent experience; technical Master`s degree preferred Generally, a minimum of 10 years related experience In-depth knowledge of IT concepts, strategies and methodologies In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles Knowledgeable in data engineering languages and tools; proficient in new and emerging technologies In-depth understanding of layered solutions and designs; in-depth understanding of shared data engineering concepts and product features, as well as security minded In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry Highly developed negotiation, consensus building & influencing skills, facilitation and the adaptability to respond to change quickly Highly developed oral and written communication skills; strong presentation skills Ability to effectively collaborate with all levels of the organization", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513306786", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505982390, "name": "Claims Specialist - Rideshare Commercial Claims Injury Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1757098380, "t_create": 1754833980, "ats_job_id": "71674", "display_job_id": "2025-71674", "type": "ATS", "id_locale": "2025-71674-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505982390", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618513316519, "name": "Director, Engineering - Pricing - USRM Technology", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1758311880, "t_create": 1758070980, "ats_job_id": "72285", "display_job_id": "2025-72285", "type": "ATS", "id_locale": "2025-72285-en", "job_description": "Description US Retail Markets (USRM) Technology is seeking a strategic and execution focused engineering leader to serve as Engineering Director for our Risk Pricing organization. In this role, you'll lead a high-performing team within the USRM PL Products organization, focused on delivering pricing models optimized for profitability and growth in a fast and cost-efficient way. You'll also help shape and drive the engineering strategy for migrating rating programs and implementing new programs within our modern rating engine. This role partners closely across Personal Lines and Small Commercial Underwriting and Quoting Tech organizations, data office and data science teams and product and solution delivery partners. As Engineering Director, you will be responsible for building, developing, and empowering a high-performing engineering team that delivers innovative, scalable solutions. You will lead both people leaders and senior technical leaders, overseeing talent development and resource alignment to ensure the team is positioned to meet evolving business priorities. As a senior leader, you will also contribute to broader organizational planning and serve as a thought leader who advances the craft of engineering across USRM and Liberty Mutual. About the role: Lead and develop a high-performing engineering organization, including both people leaders and senior technical leaders. Shape and drive the engineering strategy for migrating rating programs and implementing new programs within our modern rating engine using enterprise architecture standards, modern engineering practices, and long-term technology direction. Partner closely with cross-functional stakeholders in Product, USDS, and Experience to co-develop solutions that accelerate speed and unlock business value. Foster a culture of technical excellence, continuous learning, and experimentation, while ensuring high standards for code quality, system reliability, and operational efficiency. Oversee talent development, performance management, and succession planning across the team, including hiring, coaching, and mentoring of engineering managers and senior technical leaders. Influence enterprise technology strategy by contributing to architectural decisions, platform investments, and the adoption of emerging technologies such as GenAI, while leveraging and building cloud-native platforms. Collaborate with senior and executive leaders across USRM, and Liberty Mutual to align engineering priorities with business goals, manage interdependencies, and support broader organizational planning. Represent the team in strategic planning, budgeting, and resource allocation discussions, ensuring effective deployment of engineering capacity across initiatives. Serve as a thought leader and visible champion for innovation and engineering craft within USRM and across Liberty Mutual's broader technology community. Qualifications Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred. Generally, more than 10 years related experience with 5 years in leadership role. In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities. In-depth knowledge of business operations, objectives and strategies. In-depth knowledge of project planning methodologies and tools and IT standards and guidelines. Advanced knowledge of management concepts, practices and techniques. Ability to promote a team environment consisting of several teams. Highly developed negotiation, facilitation and consensus building skills. Highly developed oral and written communication skills; strong presentation skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505474212", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618505895709, "name": "Associate Claims Specialist - Workers Compensation - Central Region", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Missoula, Montana, United States", "Columbus, Ohio, United States", "Richmond, VA, Virginia, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1758290940, "t_create": 1754406780, "ats_job_id": "71605", "display_job_id": "2025-71605", "type": "ATS", "id_locale": "2025-71605-en", "job_description": "Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. Effective interpersonal, analytical and negotiation abilities required Ability to provide information in a clear, concise manner with an appropriate level of detail Demonstrated ability to build and maintain effective relationships Demonstrated success in a professional environment; success in a customer service/retail environment preferred Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory Licensing may be required in some states", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505895709", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618513125752, "name": "Claims Specialist - Rideshare Attorney Represented Injury Claims Adjuster", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Westborough, Massachusetts, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1758136020, "t_create": 1757103360, "ats_job_id": "72113", "display_job_id": "2025-72113", "type": "ATS", "id_locale": "2025-72113-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513125752", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618505996402, "name": "Sourcing Senior Claims Resolution Specialist Bodily Injury", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Indianapolis, Indiana, United States", "Anderson, Indiana, United States", "Greenfield, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1758029220, "t_create": 1754970660, "ats_job_id": "71710", "display_job_id": "2025-71710", "type": "ATS", "id_locale": "2025-71710-en", "job_description": "Opportunities Available in 2026! Personal Lines Casualty is currently hiring for a Senior Claims Resolution Specialist to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Qualified candidates must reside within a 50-mile radius of this location. Please note that applications from candidates located in Washington, Idaho, and California are not being considered at this time. 3+ years of Personal Lines Third Party Auto Casualty experience 3+years of Litigation experience Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. Ability to obtain proper licensing as required. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. 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