We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Carolina, United States", "Greenville, South Carolina, United States", "Carmel, Indiana, United States", "Fort Wayne, Indiana, United States", "Evansville, Indiana, United States", "Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Springfield, Massachusetts, United States", "Charleston, West Virginia, United States", "Huntington, West Virginia, United States", "Wheeling, West Virginia, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1758041400, "t_create": 1757683380, "ats_job_id": "72216", "display_job_id": "2025-72216", "type": "ATS", "id_locale": "2025-72216-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. 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Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. 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Lead and grow cross-functional squads: Recruit, mentor, and develop engineers; build an inclusive, high-trust culture focused on learning, accountability, and results. Own end-to-end delivery and operations: Plan, prioritize, and deliver capabilities; own reliability, security, performance, and cost for your services from design through production. Raise the quality bar: Embed modern SDLC practices including CI/CD, test automation, trunk-based development, infrastructure as code, and observability; drive measurable improvements using DORA metrics, SLAs/SLOs, and defect/incident trends. Align teams to vision and value: Deeply understand the business domain and product vision; co-define KPIs/OKRs with Product to measure impact and inform prioritization. Remove obstacles and accelerate flow: Monitor team effectiveness, proactively clear roadblocks, manage interdependencies, and escalate with clarity when needed. Communicate with influence: Translate technical trade-offs and risks into clear, compelling narratives for diverse stakeholders, from engineers to senior leaders. Orchestrate cross-portfolio delivery: Coordinate with architects and external teams to identify, communicate, and mitigate technical dependencies and risks across data, platform, security, analytics, and marketing operations. Partner to launch marquee initiatives: Collaborate with the USRM Frontier team as we bring UIP to market; drive engineering readiness, integrations, and production launch success. Build strong partnerships: Develop trusted relationships with internal clients, business and technology leaders, and vendors to increase efficiency, effectiveness, and shared outcomes. Manage talent and performance: Set clear expectations, deliver timely feedback, conduct performance reviews, and create growth opportunities including mentoring, rotations, and special assignments. Optimize capacity and spend: Own capacity planning and contribute to financial planning for your portfolio; apply FinOps practices to manage cloud and vendor costs and improve total cost of ownership. Make smart build-vs-buy calls: Lead evaluations, selections, and implementations of new technologies and SaaS offerings in partnership with Architecture and Procurement. Ensure production readiness and learning: Lead change management, on-call, incident response, and post-incident reviews to reduce toil and strengthen reliability. Standardize with pragmatism: Establish and evolve team-level standards, methodologies, and best practices that align with enterprise guidance while enabling speed and autonomy. Streamline vendor engagements: Coordinate vendor onboarding, offboarding, and day-to-day collaboration to ensure consistency, quality, and security. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513316517", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618513437069, "name": "Senior Underwriter, Small Commercial", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Minneapolis, Minnesota, United States", "Cincinnati, Ohio, United States", "Wausau, Wisconsin, United States", "Cincinnati, Ohio, United States", "Warrenville, Illinois, United States", "Louisville, Kentucky, United States", "Milwaukee, Wisconsin, United States", "Saint Paul, Minnesota, United States", "Ann Arbor, Michigan, United States", "Grand Rapids, Michigan, United States", "Fort Wayne, Indiana, United States", "Evansville, Indiana, United States", "South Bend, Indiana, United States", "Indianapolis, Indiana, United States", "Lansing, Michigan, United States", "Madison, Wisconsin, United States", "Springfield, Illinois, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3008-USRM-SC Product-US", "t_update": 1758635580, "t_create": 1758575040, "ats_job_id": "72366", "display_job_id": "2025-72366", "type": "ATS", "id_locale": "2025-72366-en", "job_description": "Strategic Account Manager: As part of your portfolio strategy, you'll ensure a profitable book of Property and Casualty insurance by writing new accounts with premiums of $100,000 and below, and growing successful agent and broker relationships and pursuing renewals Problem solver: You'll crunch the numbers and review the data to determine risk selection, premiums, policies and conditions, as well as identify opportunities for improved growth, profit and diversification Clear communicator: You'll maintain and nurture successful relationships with agents and brokers, while presenting proposals, negotiating deals and obtaining approvals Collaborative teammate: Contributing to overall team success, you'll mentor underwriters in both a technical and professional capacity sharing best practices and identifying opportunities for continuous improvement Conscientious professional: Understanding that the deal isn't done until the paperwork is complete, you'll document account reviews, state-compliant sign-offs and referrals, letters of authority and follow underwriting guidelines 3-5+ years of commercial lines underwriting experience Experience with multi-line insurance products Analytical, problem-solving capabilities Strong territory management skills Excellent communication skills An aptitude for building rewarding relationships with agents and brokers, peer underwriters, underwriting assistants, and junior underwriters Command of insurance finance and actuarial concepts Thorough knowledge of commercial insurance products, underwriting, risk selection, pricing and marketplaces, as well as regulatory issues in relevant territories Understanding of contract language, including regulatory and policy differences among applicable states Familiarity with continuous improvement processes and tools A bachelor's degree in a related field Chartered Property Casual Underwriter or other professional insurance designation preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513437069", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618505996402, "name": "Sourcing Senior Claims Resolution Specialist Bodily Injury", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Indianapolis, Indiana, United States", "Anderson, Indiana, United States", "Greenfield, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1758029220, "t_create": 1754970660, "ats_job_id": "71710", "display_job_id": "2025-71710", "type": "ATS", "id_locale": "2025-71710-en", "job_description": "Opportunities Available in 2026! Personal Lines Casualty is currently hiring for a Senior Claims Resolution Specialist to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Qualified candidates must reside within a 50-mile radius of this location. Please note that applications from candidates located in Washington, Idaho, and California are not being considered at this time. 3+ years of Personal Lines Third Party Auto Casualty experience 3+years of Litigation experience Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. Ability to obtain proper licensing as required. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Expected 10% travel for trials, mediations, and in-person events.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505996402", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618505982390, "name": "Claims Specialist - Rideshare Commercial Claims Injury Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1757098380, "t_create": 1754833980, "ats_job_id": "71674", "display_job_id": "2025-71674", "type": "ATS", "id_locale": "2025-71674-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505982390", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618513316519, "name": "Director, Engineering - Pricing - USRM Technology", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1758311880, "t_create": 1758070980, "ats_job_id": "72285", "display_job_id": "2025-72285", "type": "ATS", "id_locale": "2025-72285-en", "job_description": "Description US Retail Markets (USRM) Technology is seeking a strategic and execution focused engineering leader to serve as Engineering Director for our Risk Pricing organization. In this role, you'll lead a high-performing team within the USRM PL Products organization, focused on delivering pricing models optimized for profitability and growth in a fast and cost-efficient way. You'll also help shape and drive the engineering strategy for migrating rating programs and implementing new programs within our modern rating engine. This role partners closely across Personal Lines and Small Commercial Underwriting and Quoting Tech organizations, data office and data science teams and product and solution delivery partners. As Engineering Director, you will be responsible for building, developing, and empowering a high-performing engineering team that delivers innovative, scalable solutions. You will lead both people leaders and senior technical leaders, overseeing talent development and resource alignment to ensure the team is positioned to meet evolving business priorities. As a senior leader, you will also contribute to broader organizational planning and serve as a thought leader who advances the craft of engineering across USRM and Liberty Mutual. About the role: Lead and develop a high-performing engineering organization, including both people leaders and senior technical leaders. Shape and drive the engineering strategy for migrating rating programs and implementing new programs within our modern rating engine using enterprise architecture standards, modern engineering practices, and long-term technology direction. Partner closely with cross-functional stakeholders in Product, USDS, and Experience to co-develop solutions that accelerate speed and unlock business value. Foster a culture of technical excellence, continuous learning, and experimentation, while ensuring high standards for code quality, system reliability, and operational efficiency. Oversee talent development, performance management, and succession planning across the team, including hiring, coaching, and mentoring of engineering managers and senior technical leaders. Influence enterprise technology strategy by contributing to architectural decisions, platform investments, and the adoption of emerging technologies such as GenAI, while leveraging and building cloud-native platforms. Collaborate with senior and executive leaders across USRM, and Liberty Mutual to align engineering priorities with business goals, manage interdependencies, and support broader organizational planning. Represent the team in strategic planning, budgeting, and resource allocation discussions, ensuring effective deployment of engineering capacity across initiatives. Serve as a thought leader and visible champion for innovation and engineering craft within USRM and across Liberty Mutual's broader technology community. Qualifications Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred. Generally, more than 10 years related experience with 5 years in leadership role. In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities. In-depth knowledge of business operations, objectives and strategies. In-depth knowledge of project planning methodologies and tools and IT standards and guidelines. Advanced knowledge of management concepts, practices and techniques. Ability to promote a team environment consisting of several teams. Highly developed negotiation, facilitation and consensus building skills. Highly developed oral and written communication skills; strong presentation skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}