We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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You are able to win hearts and minds around user-centered design and the importance of usability as a business driver. You will shape and maintain design principles, patterns, and systems to ensure coherence and scalability across products; set measurable success metrics; partner with product, engineering, experience design and research, and leadership to surface opportunities and remove blockers. You can evangelize human-centered design across the organization while mentoring more junior team members to raise craft and consistency. You should be excited to explore the opportunities that AI technology presents for making experiences better for both our users and our Experience Design team. *A digital portfolio we can review online is required Bachelor's degree and 10+ years of professional experience, including a strong background in UX strategy with a high bar for quality and impeccable attention to detail Familiarity with the following core disciplines, with demonstrated mastery in at least two and expertise in two others: visual design, prototyping, front-end development, experiment design, user research, design systems, service design, data visualization A foundation in AI, Natural Language Processing, and Machine Learning knowledge, including experience working with LLMs and human-in-the-loop workflows Ability to independently make smart, strategic, and user-centered design decisions- identifying the highest-impact questions, negotiating scope, and managing trade-offs - while remaining open to continuous iteration as needs, trends, and requirements change Skill in translating insights into frameworks, opportunity backlogs, and decision artifacts (scorecards, one-pagers), and synthesizing complex technical findings into clear, actionable narratives for different audiences (Product, Engineering, and senior leadership) Proven track record of independently scoping, prioritizing, and delivering end-to-end product design vision across teams of designers in ambiguous, multi-stakeholder environments Ability to work effectively through ambiguity and build alignment across all levels of the organization from cross-functional partners to senior leadership Strong organizational and analytical thinking skills, with the ability to translate technically complex content into user scenarios, flows, and diagrams. As typically acquired through a Bachelor`s degree or equivalent experience and 10+ years of experience in a related field: Expertise in methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup Familiarity with the following core disciplines, with demonstrated mastery in at least two and expertise in two others: visual design, UX design, prototyping, front-end development, user research and/or experiment design Exceptional written and oral communication skills (comfortable in interacting with all levels of the company Proven ability to create alignment among senior management on ideas/projects/process Strong organization and analytic thinking skills, with ability to translate highly complex and technical content into user scenarios, flows and diagrams Proven track record of collaborating effectively at all levels of the organization Operate as a thought partner to our product leaders and stakeholders representing the voice of our users at every step, and sharing strategic plans early and often, seeking constructive feedback and integrating feedback to improve solutions Provide creative direction and conduct design reviews to ensure that the overall vision for products is achieved", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348957", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516348963, "name": "Product Owner II, Underwriting", "posting_name": "Product Owner II, Underwriting", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1774641840, "t_create": 1774448400, "ats_job_id": "75244", "display_job_id": "2026-75244", "type": "ATS", "id_locale": "2026-75244-en", "job_description": "Building on a foundation of strong backlog management and analytics, you will take ownership of complex products and initiatives often spanning multiple teams, systems, or business domains. With the squad, accountable for developing and achieving product level KPIs Manages product(s) with a moderate degree of strategy, scope, and complexity Owns and maintains the product backlog and is accountable for its contents and prioritization Accountable for clear, actionable user stories Participates in squad/team demos, retrospectives, and all other ceremonies Balance tactical and strategic decisions for the product, collaborating with peer product owners, managers, portfolio product owners, and other technical leaders, as necessary Works with Business Agility & Tech to create PI plans that align to the short- and long-term product strategy, raising concerns & dependencies Authors features that support high level missions and readies for team consumption Understands customer needs through exposure to research / discovery (quantitative & qualitative) and testing & uses this to optimize experiences Attend (and occasionally lead) sessions with users, customers, SMEs, to gain thorough understanding the product, immediate opportunities, and long-term direction Partner with User Experience to ensure the products delivered strike the right balance between intuitive, simple, cohesive, and complete Monitors and maintains the product health, proactively monitors impact of their product on others in the ecosystem Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio Champion AI-driven pilots and production initiatives: partner closely with Data Science and Tech to define AI use cases (e.g., risk scoring, triage, anomaly detection), prioritize experiments, and translate model outputs into actionable underwriting workflows Ensure safe, responsible deployment of AI: collaborate on model validation, monitoring, explainability, and human-in-the-loop design to maintain underwriting oversight and regulatory compliance Drive adoption for AI-enhanced underwriting capabilities by helping design UX flows, and feedback loops so underwriters can trust and use model-informed recommendations Shape and communicate the product vision, ensuring alignment with strategic priorities across teams and executive leadership Translate recommendations into strategic actions that support GRS priorities with minimal coaching Articulate and quantify product value and measurable outcomes from digital investments Collaborate with the agile working group to clarify business needs, remove roadblocks, and align on product strategy Champion experimentation and AI adoption: run hypothesis-driven pilots with Data Science, define success metrics/ROI, and maintain an innovation sandbox with appropriate guardrails Help establish an innovation sandbox and guardrails for rapid prototyping, ensuring ideas are matured into production-ready capabilities with appropriate controls Prior Underwriting (or other operations) experience and knowledge related to middle market and large commercial insurance, reinsurance and/ or Surety is highly desired Understanding of underwriting risk drivers and how data, machine learning, and AI can augment risk assessment, pricing, and exposure management Familiarity with model governance, regulatory considerations for automated decisioning, and the need for explainability of AI-enabled outputs Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348963", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618516349053, "name": "Senior Data Engineer, Data Science Infrastructure", "posting_name": "Senior Data Engineer, Data Science Infrastructure", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Columbus, Ohio, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Data Science", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1774473600, "t_create": 1774452720, "ats_job_id": "75248", "display_job_id": "2026-75248", "type": "ATS", "id_locale": "2026-75248-en", "job_description": "Description Modeling Data Solutions is seeking experienced data engineers to join our Data Solutions job family. This is an exciting opportunity to join the US Data Science Infrastructure department helping to support creating cutting edge pricing programs. You will play a critical role in designing and developing the data solutions needed for research and development as well as providing front line data support in launching new products into market. This is a range posting. Level of position offered will be based on skills and experience at manager discretion. This role may have in-office requirements based on candidate location. In this role, you can expect to: Lead the design, development, and maintenance of scalable and efficient data pipelines and ETL/ELT processes to support analytics and pricing models. Architect and implement high performance data integration solutions using modern tools and cloud services (AWS preferred) with attention to latency, throughput and cost. Implement and maintain automated data quality and testing frameworks (unit, integration, regression, anomaly detection) to ensure data correctness and trust for downstream analytics Collaborate with cross functional teams, including data scientists, product analysts, software engineers, to gather requirements, design solutions, and provide technical guidance for production launches Optimize and tune data infrastructure for performance, scalability, reliability and cost-efficiency (query tuning, partitioning, resource configuration, storage formats such as Parquet/Delta). Mentor and guide junior data engineers, promoting engineering best practices, code review and thoughtful design. Stay up-to-date with advancements in data engineering, evaluate new tools and recommend adoption where appropriate. Identify opportunities to apply Gen AI for data discovery, lineage summarization, automated documentation, query generation and developer productivity (prompt engineering and code generation) Incorporate Gen AI capabilities into data workflows and developer tooling and help operationalize safe, cost-effective Gen AI integrations. The ideal candidate will: Have strong technical aptitude with data extraction and data engineering platforms (Python, Spark/PySpark, SQL, cloud computing: AWS and Snowflake). Demonstrate 5+ years of experience building production data pipelines and platforms, with both batch and streaming experience Possess hands-on experience with data quality testing frameworks and practices, and experience implementing automated data tests and validation. Have practical experience collaborating in Agile teams and applying Agile best practices (sprint planning, refinement, retrospective). Have excellent communication skills and the ability to work with technical and non-technical stakeholders. Preferred qualifications: Familiarity with ML pipelines and supporting feature stores or feature engineering workflows (Databricks). Prior mentoring or technical leadership experience. Qualifications Strong written and oral communication skills required Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred Master`s in same or related disciplines strongly preferred 3-5 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in Python, SQL, ETL, Spark, Snowflake. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516349053", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618516363793, "name": "Domain Director: Data Products Tooling", "posting_name": "Domain Director: Data Products Tooling", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Columbus, Ohio, United States", "Plano, Texas, United States"], "hot": 0, "department": "Product Management", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1774992900, "t_create": 1774532220, "ats_job_id": "75266", "display_job_id": "2026-75266", "type": "ATS", "id_locale": "2026-75266-en", "job_description": "Establish the strategic roadmap for value-added features enabling data delivery. Develop and guide the team members to navigate hurdles (internal and external) with delivery. Overseeing all stages of product creation including design and development Monitoring and evaluating product progress at each stage of the process Liaise with the product team and end-users to deliver a robust design-oriented user experience Provide Agile consulting, guidance and participate in Scrum meetings and product sprints reviews Ensure exemplary communication with all stakeholders including senior business leaders Articulate solutions /recommendations to business users. Present analytical content concisely and effectively to non-technical audiences and influence non-analytical business leaders to drive major strategic decisions basis analytical inputs Coordinate, prioritize and efficiently allocate team resources to critical initiatives: plan resources proactively, anticipate and actively manage change, set stakeholder expectations as required, identify operational risks and enable the team to drive issues to resolution, balance multiple priorities and minimize surprise escalations. Experience in Power BI and associated advanced tooling experiences such as Copilot and Fabric Experience with SAS and SAS Viya Experience with at least one of the Cloud technologies: AWS, Azure, Snowflake or GCP Experience with at least one of the programming languages: Java, Python and Scala Experience in communicating recommendations to senior business leaders highly preferred. Strong written and oral communication skills required Experience in communicating recommendations to senior business leaders preferred BA/BS, or relevant work experience, in Computer Science or related field preferred MBA or advanced degree in Mathematics, Computer Science, Engineering, Economics, or other quantitative discipline strongly preferred 10+ years of experience working in coding and data solutions design principles, particularly in open source tools and technology, negotiating horizontally and vertically, with a track record of delivering products from ideation to launch", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516363793", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618516364025, "name": "Senior Software Engineer", "posting_name": "Senior Software Engineer", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Columbus, Ohio, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1774894380, "t_create": 1774537260, "ats_job_id": "75269", "display_job_id": "2026-75269", "type": "ATS", "id_locale": "2026-75269-en", "job_description": "Experience with AI services and coding assistants, e.g., AWS Bedrock and GitHub Copilot Strong experience with AWS services Strong experience with API development using NodeJS and TypeScript/JavaScript Strong experience with CI/CD pipelines and continuous testing Strong experience with application observability tools, e.g., Datadog AWS or comparable certifications a plus A minimum of five years of software engineering experience A background in business operations and strategies, with a focus on business IT A history of translating client requirements into technical designs Agile engineering capabilities and a design-thinking mindset Collaboration, adaptability, flexibility and the ability to manage time and prioritize work with a globally distributed development team Strong oral and written communication skills - and a knack for explaining your decision-making process to non-engineers A thorough grasp of IT concepts, business operations, design and development tools, system architecture and technical standards, shared software concepts and layered solutions and designs Proficiency in software engineering languages and tools, including RESTful services, spanning horizontal and vertical packages An understanding of how modifications affect different parts of a system and an ability to explain your decision-making process to non-engineers A bachelor's or master's degree in a technical or business discipline, or equivalent experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516364025", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516423198, "name": "Solutions Engineer, Quality - Guidewire Policy Center", "posting_name": "Solutions Engineer, Quality - Guidewire Policy Center", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1774971360, "t_create": 1774878120, "ats_job_id": "75307", "display_job_id": "2026-75307", "type": "ATS", "id_locale": "2026-75307-en", "job_description": "Strategic partner: You take the big picture view, whether you're supervising architecture migrations or maintaining critical relationships with vendors and business partners Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers. Systems-level engineer: Working hand-in-hand with your business partners, you'll develop technical requirements and design robust and flexible product and system architectures Forward thinker: Leading by example, you'll promote a culture of continuous improvement by finding solutions that increase efficiency, accelerate the adoption of new technologies and enhance profitability Ten years of related software engineering experience A comprehensive understanding of agile environments Extensive knowledge of contemporary frameworks and emerging technologies A history of practicing DevOps and SecOps A strong background in business operations and strategies, including knowledge of global business, technology trends and the financial services industry Solid negotiation, facilitation, consensus building and influencing capabilities Ability to identify patterns and problems across teams and deliver effective solutions Openness and adaptability to respond to fast-moving circumstances A design thinking and test-driven development mindset Excellent oral and written communication skills, and an aptitude for working in teams Knowledge Experience developing or architecting cloud-hosted, responsive web applications using Java, HTML5 and CSSS3 Strong background in code review High-level proficiency with client-side JavaScript frameworks, server-side frameworks, and NoSQL databases Familiarity with event-based System of Engagement architectures and integration with API exposing microservices Deep understanding of layered solutions and designs Cognizance of security concerns, from access control and authentication to secured SDLC processes Understanding of DCI/MDM systems, data ingestion and cloud-scale data sets A Bachelor's or Master's degree in a technical or business discipline, or equivalent experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516423198", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514148160, "name": "Senior Solutions Engineer, Software (Guidewire)", "posting_name": "Senior Solutions Engineer, Software (Guidewire)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1770671580, "t_create": 1763045760, "ats_job_id": "73167", "display_job_id": "2025-73167", "type": "ATS", "id_locale": "2025-73167-en", "job_description": "Design Reviews and Architecture Standards Develop clear, comprehensive, and integrated system, technical, and product recommendations to ensure consistency, security, maintainability, and flexibility within the UIP business domain and portfolio. Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development. Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams. Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains. Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios. Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities. Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics. Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance. Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams. Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform. Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements. Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains. Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact. Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions. Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community. Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes. Recognized across the discipline as a thought leader, this position influences senior leadership decisions and advances engineering practices within the company. The individual will lead the formulation and execution of a technical roadmap designed to accelerate delivery velocity and unlock new engineering capabilities across PolicyCenter and related products. Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience Advanced knowledge of Guidewire PolicyCenter 12-15+ years of related experience Extensive experience in software engineering languages and tools In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded Proficiency in product and system components of technical architecture In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry Strong influencing and consensus building skills, and the adaptability to respond to change quickly Strong communications skills, both written and verbal Ability to effectively collaborate with all levels of the organization with diverse backgrounds Proven experience with agile practices and expectations Strong desire to drive change, and ability to adapt to change quickly Strong consulting skills (relevant/technical); recognized as a thought leader within the company Ability to balance the long-term \"big picture\" and short-term implications of decisions", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514148160", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514148164, "name": "Manager, Engineering - (Guidewire PolicyCenter Platform)", "posting_name": "Manager, Engineering - (Guidewire PolicyCenter Platform)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1774973160, "t_create": 1763045700, "ats_job_id": "73164", "display_job_id": "2025-73164", "type": "ATS", "id_locale": "2025-73164-en", "job_description": "Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners. Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog. Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies. Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards. Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring. Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions. Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load. Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability. Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI. Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management. Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience. Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment. Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal). Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release. Remove blockers, manage interdependencies, and align work across teams toward product goals. Define platform KPIs, dashboards, and reporting to provide transparency and drive action. Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost. Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails. Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs. Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data. Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data. Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model. Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access). Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship. Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership. Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery. Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience. Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code. Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments. Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication. Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement. Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills. Experience with event-driven and service-oriented architectures, microservices, identity, and access control. Experience managing platforms for multi-tenant SaaS applications. Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals. 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