We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Minimum 3 years relevant work experience, typically 4 years. Strong proficiency in Excel & PowerPoint Experienced with product management and project management. Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years. Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have strong planning, organizational, analytical, decision making and communication skills. 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Reviews and utilizes financial statements to adjust moderately sized business interruption losses. Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. Meet time requirements of the policy and fair claims handling practices. Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. Will be called upon for catastrophe duty. Knowledge of property insurance; commercial property claims; coverage evaluation; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations. Negotiation and settlement of moderate to high complexity claims. Other skills required include a focus on customers; decision making; results oriented; spoken communication; and adaptability. An ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints), mentoring and training less experienced team members, write business correspondence, produce accurate work, manage projects and vendors. Use core applications/spreadsheets. As normally acquired through a bachelor's degree or equivalent; successful completion of required internal training programs and AIC (Associate in Claims) modules 33 and 35. Prefer designations such as AIC, SCLA, CPCU, etc, and at least 2-3 year of progressively responsible experience. 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Provide architectural oversight and direction on complex system and application projects to ensure scalable, secure, and well-architected solutions. Establish and maintain enterprise-wide architecture standards, methodologies, and best practices to ensure consistency and quality. Act as a thought leader within the architecture discipline, influencing senior leadership and promoting architectural excellence across the organization. Coordinate with architects and external teams to identify, communicate, and mitigate technical dependencies and risks. Support business-technology roadmaps by effectively communicating technical risks and considerations to diverse stakeholders. Partner with the USRM Frontier team on policy migration Advanced knowledge of software engineering and architectural principles, with a bachelor's degree and 10 years of related experience. Proficient in software engineering languages, tools, and emerging technologies, with preference for experience across legacy, current, and new technologies. Experience with data migration strategies and a strong understanding of layered solution designs and security concepts. Comprehensive knowledge of technical architecture components and emerging architectural concepts and principles. In-depth understanding of business operations, objectives, global technology trends, and the financial services industry. Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels. An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing. 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Strategic Roadmap and Planning: Lead process to develop and maintain comprehensive strategic roadmaps that align with company goals, market trends, and stakeholder priorities. Facilitate cross-functional collaboration to ensure roadmaps are actionable and measurable. Executive Reporting: Insightful Dashboards and Reporting:?Partner with Strategy & Planning Analytics team to prepare executive-level dashboards that provide a comprehensive view of portfolio performance and operational health metrics. Actionable Insights: Analyze data to generate actionable insights and strategic recommendations for stakeholders. Stakeholder Review: Lead consistent and effective communication with stakeholders to support informed strategic discussions and generate data-driven decisions. Team and Workforce Management: Talent Strategy and Development:?Partner with our talent organization to develop and execute on team level and talent management practices inclusive of capacity planning, workforce development, etc. in support of our multi-year business and technology roadmaps. Performance and Vendor Management: Oversee opportunities to optimize relationship with suppliers to ensure an optimal balance in controlling cost, mitigating risks, and ensuring quality delivery. Culture and Engagement:?Lead a team of strategic portfolio managers creating a culture of excellence, collaboration, and continuous improvement within the team. Process Improvement and Collaboration: Continuous Improvement: Continuously refine and lean out portfolio management processes, tools, and methodologies to increase efficiency, transparency, and responsiveness to changing business needs Feedback and Adaptation: Conduct retrospectives to gather feedback and adapt governance processes, ensuring agility and responsiveness. Intake and Triage of Requests to Departments: Efficient Request Management:?Manage the intake and triage of regular and ad-hoc requests to our technology teams engaging with requestors and relevant experts to minimize disruption to our teams while ensuring timely and accurate execution. Streamlined Execution: Develop streamlined processes for handling requests, enhancing organizational efficiency and effectiveness. 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Thorough understanding of technological concepts, company practices and technology global operations Project management skills and the ability to handle multiple competing priorities Certification: PMP certification and/or other industry-recognized project management certifications, such as PMI Agile Certified Practitioner (ACP), or similar credentials highly preferred. 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Prototype complex, cross-platform solutions to validate emerging technologies and ensure designs are maintainable, flexible, and cost-effective. Foster partnerships with customers, vendors, and internal teams to ensure strategic alignment. Remain hands-on with architecture and engineering work, serving as a recognized expert and mentor to develop team capabilities. Bachelor's or master's degree in a technical or business field, or equivalent experience. 15+ years in software engineering and architecture with deep knowledge of software languages, tools, and emerging technologies. Expertise in Event-Driven Architecture (EDA), AWS Cloud-native technologies, and API-first design principles. Experience with AI-enabled development, including Agentic AI, is highly desirable. Strong expertise in layered architectures, shared software concepts, security, and comprehensive technical architecture components. 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In partnership with Marketing Director, works with internal and external stakeholders to develop and implement communication programs and initiatives. Leads projects with a low to moderate degree of cross-functional impact and visibility with a range of associated deliverables across many mediums (e.g., print, digital, experiential) Projects typically require buy-in and engagement from cross functional partners. In partnership with Marketing Director, effectively builds consensus and alignment to gain commitment from partners for projects. Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. Helps to identify new practices to drive efficiency, effectiveness, and quality for assigned and aligned tactics and deliverables Helps to develop new initiatives and opportunities based on an understanding of the needs of the business. In partnership with Marketing Director, establishes and evaluates metrics and performance benchmarks for all marketing communication programs. Demonstrates openness, logic, and sound reasoning to address others' concerns and gain support from cross-functional partners and Marketing leadership. Independently leads meetings with a variety of stakeholders, from marketing colleagues to cross-functional business partners. Effortlessly tailor's messages to audience, including Marketing, Distribution, and cross-functional partners. Constructs presentations that are well-organized and support recommendations rooted in business need. Gains buy-in from stakeholders. Bachelor`s degree with a concentration in Marketing, Business Administration or Communications preferred or equivalent experience required. Minimum 5 years of relevant and progressively more responsible experience within a marketing driven organization. Requires advanced knowledge of marketing communications principles and practices. Experience working with and/or managing outside agencies. Strong oral and written communication skills required. Ability to work in a fast-paced environment and work on multiple priorities. Strong knowledge of relevant marketing technologies including creative project management software (e.g. WorkFront) Ability to plan and execute projects independently Ability to collaborate with internal teams to deliver on shared goals Proactively seeks to apply new tactics and job skills to enhance current role, educate colleagues, and improve broader team's performance. Demonstrates understanding of insurance industry, products, services, and trends. Actively seeks to expand and integrate marketing knowledge and skills into recommendations, as well as function responsibilities and the connection to the broader organization. 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High-level proficiency with client-side JavaScript frameworks, server-side frameworks, and NoSQL databases. Ability to identify patterns and problems across teams and deliver effective solutions. Openness and adaptability to respond to fast-moving circumstances. A design-thinking and test-driven development mindset. Excellent oral and written communication skills and a collaborative team orientation. Strong background in code review. Familiarity with event-based System of Engagement architectures and integration with API-exposing microservices. Functional testing experience, ensuring that applications meet specified requirements and perform as intended. Deep understanding of layered solutions and system designs. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}