We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Handles special customer situations and problems to ensure timely resolution. Performs prospect and service work as necessary. Plans, coordinates and monitors the service commitments for assigned customers to ensure risk control services are delivered effectively, efficiently and meet expectations of the department, business unit or market partner. Evaluates customer prospect and service levels, Risk Control Consultant workloads, and regional capacity. Evaluates, monitors and documents Risk Control Stewardship service levels. Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Keeps underwriting , account and Risk Control team apprised when significant changes occur in a customer's operations, exposures, ownership or organizational structure. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. Provides major loss source analyses, products and training. Fulfills risk assessment and service requirements as assigned. Trains field and Home Office employees in service related functions and activities. Designs and implements customer training programs. Makes presentations at customer training and other functions Demonstrated abilities in leadership, planning, relationship building, consulting, customer service, and communications (particularly presentations, persuasion, and writing) Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using Microsoft Office suite Knowledge and skills required are normally acquired through a bachelor's degree with coursework in math, engineering or related areas (or equivalent), a minimum 8 years relevant experience in Risk Control or progressive safety and health field, and an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE Travel may be required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503334533", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618503500330, "name": "Sales Representative, Inbound Remote", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Carrollton, Texas, United States", "Houston, Texas, United States", "San Antonio, Texas, United States", "McKinney, Texas, United States", "Austin, Texas, United States", "Frisco, Texas, United States", "Arlington, Texas, United States", "Dallas, Texas, United States", "Richardson, Texas, United States", "Amarillo, Texas, United States", "Fort Worth, Texas, United States", "Brownsville, Texas, United States", "Bedford, Texas, United States", "Georgetown, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1745440800, "t_create": 1744221360, "ats_job_id": "69669", "display_job_id": "2025-69669", "type": "ATS", "id_locale": "2025-69669-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503500330", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618503687300, "name": "Commercial Inside Sales Representative", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "McKinney, Texas, United States", "Dallas, Texas, United States", "Carrollton, Texas, United States", "Richardson, Texas, United States", "Lewisville, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1745511960, "t_create": 1744815780, "ats_job_id": "69800", "display_job_id": "2025-69800", "type": "ATS", "id_locale": "2025-69800-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Are you seeking a flexible, hybrid work schedule that allows you to work an exciting career in inside sales? Liberty Mutual is hiring for Commercial Inside Sales Representatives to work in Plano, TX. This position requires agents to live 50 miles or less from Plano, TX. We offer a flexible hybrid schedule that allows agents to work both in-person at Plano, TX office and remotely. Commercial Inside Sales Representative - Licensed Sales Center (LSC) $58,000 - $65,000 Benefits: Company Match 401(k) Dental Insurance Health Insurance Paid Time Off Paid Training Job Description: Are you ready for an exhilarating career opportunity? Join our team and unleash your potential as a Commercial Inside Insurance Sales Representative! You will receive a majority of inbound calls from both existing and new customers/agents searching for a Liberty Mutual commercial insurance policy. Our focus is not only on sales but also on providing outstanding client service. As a Commercial Inside Sales Representative, you will gather information to provide informed tailored insurance proposals based on the caller's unique needs. The Commercial Inside Sales Representative position is ideal for applicants with insurance experience or service / sales professionals without experience looking to enter the insurance industry. Compensation: $58,000 - $65,000 expected first year total compensation. $45,000 base salary + uncapped monthly sales incentive. Comprehensive benefits from Day 1, including health and dental insurance, 401K, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life. Schedule: Unlicensed training begins June 16th, 2025 & licensed training begins June 30th, 2025. We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a Property and Casualty producer license. During training, the hours are Monday to Friday from 7:00am to 3:30pm (PST) or 9am-5:30pm (CST). Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs. \u200bLicensed Sales Center operating hours: Monday- Saturday 5:00am to 5:00pm (PST) Monday- Saturday 7:00am to 7:00pm (CST) Qualifications 2+ years of customer service, sales, or insurance experience. Effective time management and organizational skills. Ability to think, talk, and type efficiently while engaging with customers. Must reside within 50 miles of Dallas / Plano, TX; position is hybrid and may require agents to work both in office and remotely. High school diploma, college preferred. Ability to obtain required resident and non-resident insurance licenses. Ability to work during Licensed Sales Center operating hours. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Includes independently marketing Ironshore products to brokers. Travel to take client meetings and broker meetings. Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Includes new business goals. Service Value Proposition: Understands and articulates the specialized services Liberty can offer our Cyber/Technology liability insureds and how they compare to those provided by our competitors. Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. Communicates with other product line underwriters, managers and claims analysts in order to provide comprehensive customer service. Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. 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Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Contributes ideas for product development and participates in development and execution. Contributes to team projects (e.g., process / tool improvement). Understands the work implications of relevant legislation and regulation. Collaborates effectively across teams, stakeholders, and partners (e.g., UW Support, Claims, Risk Control, Actuarial, Directors of Underwriting). Mentors junior underwriters and new hires (not as a line manager). May analyze the department`s portfolio and make suggestions for development. May recognize and communicate emerging trends of exposures within line of business expertise. Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive property underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502338783", "isPrivate": false, "latlongs": "34.0549076,-118.242643"}, {"id": 618503343129, "name": "Field Property Claims Adjuster", "location": "Dallas, Texas, United States", "locations": ["Dallas, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1744121220, "t_create": 1743595740, "ats_job_id": "69540", "display_job_id": "2025-69540", "type": "ATS", "id_locale": "2025-69540-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}