We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources. Updates files and provides comprehensive reports as required. 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Serve as a strategic thought partner to the Wholesale segment leader \u2014 contributing to the formation of segment strategy, not only its execution \u2014 including portfolio direction, distribution strategy, and growth priorities across E&S lines. Serve as Wholesale Operations Leader, representing Wholesale in Office of Underwriting, operations, product, data, and technology forums to ensure Ironshore's needs are built into roadmaps, not accommodated after the fact. Engineer the submission-to-quote pipeline as a measurable system with defined cycle time targets by business unit \u2014 identifying where time dies and building solutions to eliminate it. Own broker connectivity as a product decision, supporting API-first integration into broker AMS systems and reducing reliance on additional portals that create friction for brokers and underwriters. Make AI infrastructure foundational to the Wholesale operating model, enabling triage, clearance, and appetite scoring before a human touches a submission. Own submission-level data as the operating nervous system, including quote ratios, hit rates, cycle times by underwriter and by broker, and other key measures of underwriting and operational performance. Translate the six execution workstreams into a sequenced, resourced plan with clear owners, milestones, outcomes, and accountability. Build and own the standalone Wholesale P&L infrastructure in partnership with Finance, including the data architecture needed to make performance visible at the segment level. Partner with underwriting, actuarial, claims, finance, data, and technology teams to develop dashboards, portfolio analysis, operational reporting, and business insights to support segment and business unit leaders. Effectively prioritize and execute key operational initiatives across the Wholesale segment with strong project management discipline while championing Liberty Values & Guidelines to drive employee engagement, best-in-class service, productivity, and profitability. Accountable for ensuring clarity, visibility, and execution relative to operational key performance indicators KPIs across the Wholesale segment. Partner with segment and business unit leaders to organize and lead key operational meetings, manage competing priorities, and ensure decisions are translated into execution. Develop executive-level communications, business updates, decision materials, and reporting for internal and external stakeholders. Perform business analyses and evaluate the impact of alternative management decisions on operational outcomes, financial results, and broker/underwriter experience. May lead small team of operations resources supporting overall Wholesale priorities Deep expertise in Excess & Surplus (E&S) and wholesale/specialty insurance \u2014 spanning open-brokerage, SME binding authority, and delegated authority / program business \u2014 finance and actuarial concepts, regulatory environment, reinsurance, underwriting, producer management, and broker distribution. Advanced knowledge of financial analysis, technology, strategic planning, operational management, data/reporting, and business process improvement. Excellent oral and written communication skills, with strong presentation skills and the ability to facilitate discussion, influence stakeholders, and build consensus. Skills required include analyzing and problem solving; adaptability; decision making; building relationships; working effectively with others; applying financial acumen; focusing on service; executing excellence; planning and organizing work; and achieving results. Demonstrated ability to foster collaborative relationships and effectively work as part of a broader global and organizational team. Experience working in an Agile environment, e.g., agile project management, product ownership, workflow modernization, or technology-enabled operating model transformation. Excellent time management, prioritization, and delegation skills. Advanced degree or equivalent training preferred; CPCU designation or equivalent preferred. 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Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Strong background in commercial auto and general liability claims handling, with hands-on experience directing litigated claims to resolution Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. 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Responsible for appearances before the Workers Compensation Board, conducting depositions, drafting, and filing summations, appeals and rebuttals. Research the law applicable to cases or matters; drafts legal documents, pleadings, motions, briefs, and opinions as required. If requested, conduct settlement negotiations. Advise, communicate and confer with Claims Representatives and Insured Clients, rendering clear, unambiguous legal opinions and advice. Personally meet with and maintain good relations and communications with Claims Representatives and Insured Clients as required. Remain current with developments in the law; understand medical, scientific, construction, products, engineering or similar issues and defenses involved with cases or matters. Prepare and conduct training sessions for Legal, Claims or other departments as required. Provide daily direction and guidance to junior attorneys. Understand and creatively use technology; apply technology to the process of law to improve quality and reduce cost. Act as a team or group leader for an assigned group handling workers compensation cases. Interface with Home Office Legal department. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Nevada and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful attorney experience, Workers' Compensation experience required. Must have experience with settlement conferences, expedited hearings and conducting depositions; trial experience preferred. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. 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Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}