We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. General understanding of overall claim operations and key stakeholders. 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Strategic partner: Researching all applicable laws and findings, you will develop appropriate legal strategies for all stages of litigation and share them with claims representatives and insured clients. People person: You'll establish and maintain good relationships with claims representatives and insured clients, and occasionally conduct training sessions for Legal, Claims or other departments. Effective communicator: You'll develop and render clear, unambiguous legal opinions and strategies, and draft legal documents including pleadings and motions. Collaborative mentor: You'll provide guidance and direction to junior attorneys, paralegals or law clerks, while also having opportunities to interact and collaborate with Home Office Legal. What you've got: Membership in the Washington State Bar (dual admission in Oregon bar preferred) Appropriate special licenses to practice before boards or federal courts preferred Depending on level, experience conducting discovery, depositions, oral arguments, mediations, arbitrations, hearings and trials. Experience representing insurance companies Talent for cultivating strong working relationships with internal and external partners Aptitude for detailed, analytical thinking Process-oriented mindset, with proven ability to meet deadlines and stay organized Persuasive oral and written communication skills Knowledge of insurance law Familiarity with the latest developments in the practice of law, as well as pertinent knowledge in related fields; personal injury, consturction defect, subrogation law helpful Proficiency with technologies that reduce costs and facilitate the practice of law and remote work A JD degree", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618499622320", "isPrivate": false, "latlongs": "47.6061389,-122.3328481"}, {"id": 618501502370, "name": "Senior Mitigation Specialist, Property", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Remote, Remote, United States", "Liberty Lake, Washington, United States", "Orlando, Florida, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1734375180, "t_create": 1732557600, "ats_job_id": "67459", "display_job_id": "2024-67459", "type": "ATS", "id_locale": "2024-67459-en", "job_description": "Manages calls, desktop activities and inventory levels appropriately. Handles a high volume of program vendor and many non-program vendor EMS assignments with payment authority up to $50,000. Assists unit in the resolution of escalated EMS concerns. Provides policyholders, vendors, and field partners with quality customer service. Responds to inbound calls from water mitigation vendors and makes outbound calls as appropriate. Writes complex water damage mitigation estimates, including losses that involve mold and asbestos. Collaborates with internal and external stakeholders on invoices for claims involving program or non-program vendors. Ensures resolution of vendor and policyholder escalations. Manages resolution of escalated reassignments. Reviews routine and complex EMS invoices for accuracy in accordance with vendor estimating guidelines, service level agreements and/or IICRC guidelines and negotiates with vendors, public adjusters and/or customers. Conducts reviews to ensure appropriate documentation is secured from vendors. This includes dry logs, photos and other related EMS documents. Issues payments to vendors and/or policyholders up to $50,000. Assists with training of less experienced staff and handles special projects as assigned Strong written and oral communications skills required Good interpersonal, organizational, investigative and negotiation skills required Customer service experience required 3-5 years of prior work experience in insurance and/or dealing with specialty mitigation Knowledge of water damage restoration required Capable of writing complex structural damage estimates or water damage mitigation estimates Demonstrated ability to handle claims of high complexity and exposure, including claims involving mold and asbestos Ability to perform tasks involving PL and Safeco brands Bachelors Degree plus an established record of strong property or water damage restoration experience preferred Has completed some advanced Water EMS training, which may include WRT and/or ASD certifications AMRT certification is preferred Licensing as required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501502370", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618501474846, "name": "Field Property Claims Adjuster", "location": "Coeur D Alene, Idaho, United States", "locations": ["Coeur D Alene, Idaho, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1733513100, "t_create": 1732057500, "ats_job_id": "67371", "display_job_id": "2024-67371", "type": "ATS", "id_locale": "2024-67371-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501436272", "isPrivate": false, "latlongs": "43.6150186,-116.2023137"}, {"id": 618501493684, "name": "Product Owner II - GRS Risk Proposal and Issuance Portfolio", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1733428860, "t_create": 1732290540, "ats_job_id": "67417", "display_job_id": "2024-67417", "type": "ATS", "id_locale": "2024-67417-en", "job_description": "Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with?desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501493684", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501635908, "name": "Analyst Advanced Analytics", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Plano, Texas, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1734972600, "t_create": 1733985600, "ats_job_id": "67717", "display_job_id": "2024-67717", "type": "ATS", "id_locale": "2024-67717-en", "job_description": "Build systems to evaluate and monitor the performance of in-market models. Translate quantitative analyses and findings into accessible visuals. Collaborate with data scientists to design A/B tests and interpret their results as we pilot new models. Follow ML Ops best practices to create organized code repos, production-quality code, and reproducible results. Gain experience in enabling the business to make clear tradeoffs between and among choices, with a reasonable view into likely outcomes. Assist in customizing analytic solutions to specific client needs. Query data to conduct ad hoc analyses of metrics. May assist data scientists with parts of developing new models, potentially including feature engineering, data acquisition, and hyperparameter tuning. May utilize statistical techniques to solve business problems. May utilize, update and adapt predictive modeling tools and/or focus on the application of the tools. Bachelor's Degree plus 2-4 years of experience, or Master's Degree with no professional experience, or equivalent. Good programming skills in python and SQL. Communication skills that enable collaboration with data scientists and business partners. Ability to think critically about business processes and how our models affect business results Experience with technologies often used by data scientists, including SAS, Snowflake, Airflow, S3, EC2, and PowerBI Bachelor's Degree plus 2-4 years of experience, or Master's Degree with no professional experience, or equivalent. Proficient in Excel, PowerPoint, and statistical software packages (SAS, Emblem). Must have good planning, analytical, decision-making and communication skills. Knowledge of data sources, tools and common statistical principals. Understanding of intricacies of business supported is helpful. Understands how actions tie to systems capabilities and flow through to our financials/business drivers. Ability to learn how to build simple tools and queries for others to use.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501635908", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618501501807, "name": "Consultant, Product Analysis, Small Commercial Package & Specialty Program Delivery", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Columbus, Ohio, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Product Management", "business_unit": "3008-USRM-BL Product-US", "t_update": 1734731220, "t_create": 1732549140, "ats_job_id": "67453", "display_job_id": "2024-67453", "type": "ATS", "id_locale": "2024-67453-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description The Small Commercial Package & Specialty Program Delivery team is looking for a Consultant of Product Analysis in Liberty's US Retail Markets (USRM) organization. In Program Delivery we take the newest products and pricing models and implement them accurately and efficiently into state markets. This position offers a high-visibility opportunity to be a direct and key contributor to USRM US profit and growth goals and help shape current and future pricing programs. This role may have in-office requirements depending on candidate location. In this role, you can expect to: Take ownership of product designs and state implementations, as our analysts autonomously own and execute implementations of new pricing programs for Small Commercial Package and Specialty products: Property, Liability, Business Owner's Package, Inland Marine, and Farm. Learn many parts of the business by being involved in all aspects of the product design. Build highly sought-after technical skills. \u200bInfluence actual decisions during state rollout. Gain visibility to organizational leaders through project updates, technical presentations and advertising project milestones and state launches. Grow your network through highly collaborative projects. Become empowered to share opinions, own projects, and make the team better. Enjoy our culture as we encourage a healthy work-life balance and opportunities to have fun and personally know your teammates. The ideal candidate will: Be proficient with data analysis and visualization tools such as Excel, PowerBI, PowerPoint and data analysis software (ex. SAS or SQL). Have experience with project management and/or product delivery. Exhibit planning, organizational, process, analytical, cost-benefit, collaboration, decision-making, problem-solving and communication skills. Have a background in National or Small Commercial insurance products. Be proactive, autonomous and willing to influence others. Qualifications Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred. Minimum 4 years, typically 6 years or more of relevant work experience. Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills. Highly developed communication and presentation skills. In-depth knowledge of data concepts, strategies, and methodologies. In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives. Highly developed negotiation, facilitation and consensus building skills. About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California San Francisco Los Angeles Philadelphia", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501501807", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501918075, "name": "Director I, Data Science", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Analytics", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1735824300, "t_create": 1734533940, "ats_job_id": "67807", "display_job_id": "2024-67807", "type": "ATS", "id_locale": "2024-67807-en", "job_description": "Guides aspects of project design as a technical consultant for the team, coaches team members in developing solutions, and provides oversight on the deliverables of others. Applies broad knowledge of sophisticated analytics techniques to manipulate large structured and unstructured data sets in order to generate insights to inform business decisions. Develop predictive and explanatory AI solutions that help improve legal decision making using deep learning, machine learning, NLP (Natural Language Processing), and generative AI techniques Identifies new strategic opportunities for use of theoretical methods and tools. Applies forward looking thinking to inform methodological advancement. Drives innovation in the application and development of tools and practices. Mines large data sets using sophisticated analytical techniques to generate insights and inform business decisions. Identifies and tests hypotheses, ensuring statistical significance, and builds predictive models for business application. Translates quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data. Enables the business to make clear tradeoffs between and among choices, with a reasonable view into likely outcomes. Responsible for larger components of highly complex projects. Customizes analytic solutions to specific client needs. Regularly engages with the data science community and leads cross functional working groups. Broad knowledge of predictive analytic techniques and statistical diagnostics of models. Advanced knowledge of predictive toolset; reflects as expert resource for tool development. Demonstrated ability to exchange ideas and convey complex information clearly and concisely. Demonstrated proficiency in Python Experience with software management tools (such as Git) Ability to establish and build relationships within and outside the organization. Ability to give effective training and presentations to management and other groups. Ability to use results of analysis to persuade team, department management or senior management to a particular course of action. Broad knowledge of business drivers and market context. Value-driven perspective with regard to understanding of work context and impact. Ability to effectively self-manage longer-term efforts by establishing and adhering project milestones and deadlines Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 3 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 6 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and a minimum of 8 years of relevant experience. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}