We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. 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Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). 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Contribute to technical alternatives based on complex product impact analysis. Execute all levels of testing (system, functional, QA and regression) utilizing multiple testing solutions. Participates in support and on-call rotations. 5+ years' software engineering experience. Deep knowledge in Java/Spring, Python, Splunk, CDK Experience building service based solutions for cloud based platforms Postman, VS code tools and Spring Boot (or comparable development languages) Integrated Developer Environments (IDE) Core AWS Service components: Lambda, RDS, SQS, IAM, DynamoDB, S3, CloudFormation or Terraform, EventBridge Service based (API) development DevOps experience utilizing the Git Suite and GitHub Actions. Knowledge of native cloud solution development and platform configuration. Experience supporting enterprise-wide tools, solutions and support. Knowledge of CloudForge ecosystem/tools is helpful Powershell, Bash/Shell scripts a plus Familiarity supporting OCF-based apps", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501613328", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618499534636, "name": "Associate Surety Underwriter, Surety Underwriting Development Program", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Englewood, Colorado, United States", "Charlotte, North Carolina, United States", "Bloomington, Minnesota, United States", "Seattle, Washington, United States", "Orange, California, United States", "Mahwah, New Jersey, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1737729180, "t_create": 1722604140, "ats_job_id": "65512", "display_job_id": "2024-65512", "type": "ATS", "id_locale": "2024-65512-en", "job_description": "Do you have strong financial, analytical, and project management skills? Are you looking to join a global operation with opportunities to grow worldwide? Yes, yes, and yes? Read on! The details This industry-leading 15-month development program features a combination of structured mentoring programs, hands-on learning, exposure to leadership, and rotations across our niche and global product lines and business functions. The Surety Underwriting Development Program provides real-world opportunities to learn how financial conditions, character, experience, legal components, and other factors can influence ultimate credit worthiness and bonding decisions. You will build upon your people skills and build relationships with customers as well as peers worldwide that will continue throughout your career. While pursuing your Associate in Fidelity in Surety Bonding (AFSB) certification, you will develop and apply knowledge of key contract and commercial Surety underwriting concepts. You'll participate in challenging team and individual case studies and conduct financial statement and credit analysis, contract evaluation, and project risk assessments. Upon completion of the program, you will become a Surety Underwriter within a defined territory, location, and product line, which may include relocation. Learn more about our best-in-class development program and industry HERE. What you've got You hold a bachelor's Degree in Finance, Economics, Business, or comparable with a minimum 3.0 cumulative GPA. You have experience with finance and accounting coursework, and possess an understanding of how to read financial statements. You also demonstrate technical competence in fundamental financial analysis. You have 0-2 years of professional experience. You think globally and are able to adapt easily to different cultures and communication styles. You possess excellent analytical, organizational, negotiation, and decision-making skills. You demonstrate outstanding interpersonal and customer service skills with an emphasis on fostering relationships. Prior internship experience is a plus, especially in a finance-related environment. You are willing to relocate upon completion of the program, based on location.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618499534636", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618499967215, "name": "GRS Claims Specialist Training Program- 2024-25", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Lake Oswego, Oregon, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1737132540, "t_create": 1724445420, "ats_job_id": "65879", "display_job_id": "2024-65879", "type": "ATS", "id_locale": "2024-65879-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Claims Specialist Training Program Are you looking to help people and make a difference in the world? Have you considered a position in the fast-paced, rewarding world of insurance? Yes, insurance! Insurance brings peace of mind to almost everything we do in our lives--from family trips to your first car to weddings and college graduations. As a valued member of our claims team, you'll help our customers get back on their feet and restore their lives when catastrophe strikes. The details When you're part of the Claims Specialist Training Program, you'll acquire various investigative techniques and work with experts to determine what caused an accident and who is at fault. You'll independently manage an inventory of claims, which may include conducting investigations, reviewing medical records, and evaluating damages to determine the severity of each case. You'll resolve cases by working with individuals or attorneys to settle on the value of each case. You will have required comprehensive training, one-on-one mentoring, and a strong pay-for-performance compensation structure at a global Fortune 100 company. Make a difference in the world with Liberty Mutual. Qualifications What you've got You have 0-2 years of professional experience. You hold a bachelor's degree with a minimum 3.0 cumulative GPA. You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism. You possess strong negotiation and analytical skills. You are detail-oriented and thrive in a fast-paced work environment. You must have permanent work authorization in the United States. What we offer Competitive compensation package Pension and 401(k) savings plans Comprehensive health and wellness plans Dental, Vision, and Disability insurance Flexible work arrangements Individualized career mobility and development plans Tuition reimbursement Employee Resource Groups Paid leave; maternity and paternity leaves Commuter benefits, employee discounts, and more Learn more about benefits at www.benefitsatliberty.com. A little about us As one of the leading property and casualty insurers in the country, Liberty Mutual is helping people embrace today and confidently pursue tomorrow. We were recognized as a '2018 Great Place to Work' by Great Place to Work US, and were named by Forbes as one of the best employers in the country for new graduates and women--as well as for diversity. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Forward thinker: Merely fixing a problem isn't enough using your proactive mindset and initiative, you'll also identify opportunities to enhance performance, quality and efficiency Eight or more years of software engineering experience Strong background in business operations and strategies, including global technology and financial services trends Hands-on involvement with layered systems architectures, designs and shared software concepts Familiarity with functional and system integration testing Experience working in an agile environment Excellent verbal and written communication. This is a virtual team spread across the US, so being able to work in such a setting is key Version control system experience, specifically working with any implementation of Git Extensive experience with C Experience with .Net 5+ .Net Web API AWS Microsoft Orleans XML Experience in Insurance industry or similar. 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Regularly engages with the data science community and leads cross-functional working groups. Bachelor's degree in business, economics, or other quantitative field. Minimum 8 years, typically 10 years or more of relevant work experience. 2+ years of proven experience creating rating logic and implementing rating programs in tools like Earnix, Radar Live or IBM Modeler. Strong understanding of rating algorithm structures, including their components, inputs, and outputs, is highly preferred. Facilitates development of process automation capabilities; Python language skills are preferred. Demonstrated ability to exchange ideas and convey complex information clearly and concisely. Ability to establish and build relationships within and outside the organization. Ability to give effective training and presentations to management and other groups. Ability to use results of analysis to persuade team, department management or senior management to a particular course of action. 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Provides consultation and collaborates with technology leaders, business partners and peer groups regarding long and short-range product features. Provides oversight at the portfolio level, influencing decision-making and prioritizing the engineering backlog & roadmaps for the programs and teams. Responsible for defining and leading engineering excellence guardrails. Contributes toward forecasts of business and IT trends to define the technical direction within USRM Claims Tech portfolios. Educates and drives adoption of the well-architected framework in order to promote Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization into cultural norms. Makes recommendations to improve process efficiency and effectiveness, as well as drives overall system reliability & resiliency through excellent engineering practices. Participates during incident management events and provides consultative recommendations on viable resolutions. Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. Mentors fellow engineers to develop technical engineering capabilities. Shares expertise ensuring that teams are continuously improving and learning together to meet current and future engineering needs. Additionally demonstrates expertise through publication and speaking engagements or other indicators of external industry recognition of expertise. Provides engineering leadership & drives technical excellence across all the engineering facets of Claims tech. Shapes designs and patterns, working with software engineers to implement solutions that fit within those designs/patterns. Works with other Solutions Engineers and Solutions Architects in the domain to define a clear vision and model of engagement which provides the right level of technical leadership at each role and for each product. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}