We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with Commercial General Liability, Premises Liability, Employers Liability, Environmental, Commercial Auto, Products Liability, mass torts and other Commercial Casualty Claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348961", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618517077256, "name": "Senior Claims Representative", "posting_name": "Senior Claims Representative", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778186340, "t_create": 1777640400, "ats_job_id": "75855", "display_job_id": "2026-75855", "type": "ATS", "id_locale": "2026-75855-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517077256", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618517148563, "name": "Claims Specialist - Bodily Injury Adjuster", "posting_name": "Claims Specialist - Bodily Injury Adjuster", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778601960, "t_create": 1778246640, "ats_job_id": "75976", "display_job_id": "2026-75976", "type": "ATS", "id_locale": "2026-75976-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Experience in handling Bodily Injury Claims is required. Experience in handling litigated claims is preferred but not required. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517148563", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618516675798, "name": "Senior Surety Underwriter, Small to Mid Commercial", "posting_name": "Senior Surety Underwriter, Small to Mid Commercial", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1776264000, "t_create": 1775812860, "ats_job_id": "75465", "display_job_id": "2026-75465", "type": "ATS", "id_locale": "2026-75465-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of surety UW experience and/or other related experience Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable Surety business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516675798", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618517217952, "name": "Senior Casualty Claims Specialist - Southeast", "posting_name": "Senior Casualty Claims Specialist - Southeast", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Heathrow, Florida, United States", "Suwanee, Georgia, United States", "Lake Mary, Florida, United States", "Tampa, Florida, United States", "Gainesville, Florida, United States", "Atlanta, Georgia, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1778865000, "t_create": 1778729700, "ats_job_id": "76066", "display_job_id": "2026-76066", "type": "ATS", "id_locale": "2026-76066-en", "job_description": "Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 1+ years Personal Lines Third Party Auto Casualty Experience. 1+ years Attorney Represented Experience. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517217952", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618515407481, "name": "Claims Specialist - Auto Commercial Claims PIP/Med Pay No Fault Claims Adjuster", "posting_name": "Claims Specialist - Auto Commercial Claims PIP/Med Pay No Fault Claims Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778265900, "t_create": 1770727500, "ats_job_id": "74529", "display_job_id": "2026-74529", "type": "ATS", "id_locale": "2026-74529-en", "job_description": "Manages an inventory of claims. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and eligibility to medically manage the claims through resolution. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515407481", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618516536006, "name": "Senior Technical Claims Specialist, Commercial Casualty Complex", "posting_name": "Senior Technical Claims Specialist, Commercial Casualty Complex", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778684520, "t_create": 1775582100, "ats_job_id": "75421", "display_job_id": "2026-75421", "type": "ATS", "id_locale": "2026-75421-en", "job_description": "As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Bodily Injury litigated claims experience required. Commercial Casualty Claims experience preferred, along with multi-jurisdiction and dedicated accounts.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516536006", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618517195620, "name": "Senior Technical Claims Specialist, Construction Complex", "posting_name": "Senior Technical Claims Specialist, Construction Complex", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778729340, "t_create": 1778606220, "ats_job_id": "76043", "display_job_id": "2026-76043", "type": "ATS", "id_locale": "2026-76043-en", "job_description": "Work exclusively on technically complex, high-exposure construction-related casualty claims that require advanced legal and claims judgment. Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate. Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion. Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies. Build and lead the working team for each matter: coordinate Home Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionists, engineers, and other technical consultants. Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures. Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company's interests while advancing timely resolution. Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information. Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights. Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+). Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles). Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage. Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners. Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues. Excellent negotiation, communication and stakeholder management skills. Ability to manage multiple high-priority matters and meet deadlines under pressure. Bachelor's degree (preferred) and relevant claims/insurance industry certifications or licenses as applicable.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517195620", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516485556, "name": "Pricing Actuary", "posting_name": "Pricing Actuary", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Portsmouth, New Hampshire, United States", "Chicago, Illinois, United States"], "hot": 0, "department": "Actuarial", "business_unit": "0116-GRS-Actuarial-US", "t_update": 1776081420, "t_create": 1775162760, "ats_job_id": "75365", "display_job_id": "2026-75365", "type": "ATS", "id_locale": "2026-75365-en", "job_description": "Conduct deep dive analyses on the Umbrella portfolio to support strategic decision-making Understand pricing holistically across both primary lines and umbrella layers, ensuring alignment and consistency in pricing methodology. Own, maintain, and enhance complex pricing tools, including umbrella rating models and related workflows Diagnose and resolve model performance and behavior issues, ensuring pricing tools produce appropriate and reliable results Partner closely with underwriting, IT, and other non\u2011actuarial stakeholders to explain model behavior and pricing outcomes Support Umbrella rate filings by preparing exhibits for policyholder disruption and pricing justification Contribute to prioritization decisions and delegate work to more junior team members as appropriate. 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