We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Responsible for managing the practices and billing activities of outside and in-house counsel. May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. May be involved in special projects and/or mentoring at the direction of local management. 5+ years of litigation experience Expert knowledge of handling personal lines complex claims with severe to catastrophic injuries and fatalities Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. 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Reviews and utilizes financial statements to adjust moderately sized business interruption losses. Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary. Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. Meet time requirements of the policy and fair claims handling practices. Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made. May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. Will be called upon for catastrophe duty. Knowledge of property insurance; commercial property claims; coverage evaluation; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations. Negotiation and settlement of moderate to high complexity claims. Other skills required include a focus on customers; decision making; results oriented; spoken communication; and adaptability. An ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints), mentoring and training less experienced team members, write business correspondence, produce accurate work, manage projects and vendors. Use core applications/spreadsheets. As normally acquired through a bachelor's degree or equivalent; successful completion of required internal training programs and AIC (Associate in Claims) modules 33 and 35. 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A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. 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Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. Strong Time Management Skills Strong Organizational Skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503740601", "isPrivate": false, "latlongs": "42.4184296,-71.1061639"}, {"id": 618505023533, "name": "Assistant Director, Data Science", "location": "Seattle, Washington, United States", "locations": ["Seattle, Washington, United States", "Remote, Remote, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Data Science", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1751490840, "t_create": 1750251780, "ats_job_id": "70821", "display_job_id": "2025-70821", "type": "ATS", "id_locale": "2025-70821-en", "job_description": "Data Office Claims & Service, Insights & Solutions Data Science The US Retail Markets Data Science team brings together a diverse range of talent to predict future risk and what our customers will need to recover. Our data engineers write code that turns trillions of bits of information into structured data--data that our hundred-plus Data Scientists analyze with cutting-edge modeling techniques to unlock insights. From there, our tools and deployment teams ensure this data can be practically applied to business problems across US Retail Markets. Join us and be a part of this dynamic group driving industry-leading data segmentation, fueling the team's success now and into the future. Join the Property & Specialty Product Design & Modeling department to develop industry-leading pricing and underwriting models. We pride ourselves in developing the best-in-class models and making the team an awesome place to work! The P&S PDM team turns DS insights into business value and partners closely with business stakeholders to expertly align risk with rate. Analyst roles within the team range from leaning more heavily into research to inform our product design, to directly interfacing with regulators and Profit & Loss owners. Our analysts make an impact by improving model fits, researching new modeling techniques, increasing the speed of model deployments, improving capabilities to test, calibrate, and monitor models, and serving as technical experts to explain our models to the broader Property & Specialty organization. With opportunities for growth, mentorship, and engagement with the data science community, we offer a stimulating environment for those with a passion for technical excellence and problem-solving. The Property & Specialty Product Design and Modeling team is hiring an individual contributor to work on predictive modeling for our Specialty products. The ideal candidate is proactive and intellectually curious, resilient, highly technical, and can efficiently think through complex business questions independently. P&C experience and an actuarial background is highly desirable. This role may have in-office requirements depending on candidate location Broad knowledge of predictive analytic techniques and statistical diagnostics of models. Expert knowledge of predictive toolset; reflects as expert resource for tool development. Demonstrated ability to exchange ideas and convey complex information clearly and concisely. Networks with key contacts outside own area of expertise. Ability to establish and build relationships within the aligned functional area or SBU. Ability to give effective training and presentations to peers, management and less senior business leaders. Ability to use results of analysis to persuade team or department management to a particular course of action. Has a value driven perspective with regard to understanding of work context and impact. Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 2 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 4 years of relevant experience or may be acquired through a Bachelor`s degree(scientific field of study) and a minimum of 5+ years of relevant experience. Leads the rollout of the latest Umbrella Rebuild pricing programs with key responsibilities including adjusting models due to state restrictions, building supporting documents and responding to DOI objections Builds, modifies and interprets GLM pricing models for personal lines Umbrella and other programs in Excel, Emblem, and/or Python packages Oversees and coordinates the projects for two contractors supporting Umbrella initiatives Collaborate with Delivery, Specialty Product, Program Management, IT, and other business partners to help implement new Umbrella models Evaluates and verifies the outputs and processes, promptly communicating any issues that may arise Communicates in written, oral, and presentation formats effectively Applies knowledge of sophisticated analytical techniques to manipulate structured and unstructured datasets for generating insights to inform business decisions Enables the business on potential outcomes and provide informative trade-offs among options Supports other property and specialty research projects that drive risk segmentation as necessary Regularly engages with the data science and/or actuarial community and participate in cross functional working groups", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505023533", "isPrivate": false, "latlongs": "47.6061389,-122.3328481"}, {"id": 618504730901, "name": "Executive Underwriter, Large Property", "location": "New York, New York, United States", "locations": ["New York, New York, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1749497280, "t_create": 1748718480, "ats_job_id": "70480", "display_job_id": "2025-70480", "type": "ATS", "id_locale": "2025-70480-en", "job_description": "Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners Prior single carrier property underwriting experience preferred. Prior experience working with property risk engineering and/or loss prevention preferred. Prior property facultative reinsurance or shared and layer property experience also will be considered. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504730901", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 618504855357, "name": "Lead Financial Analyst, Global Expense Team", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0620-GRS-Office of the CFO-US", "t_update": 1750878180, "t_create": 1749481380, "ats_job_id": "70605", "display_job_id": "2025-70605", "type": "ATS", "id_locale": "2025-70605-en", "job_description": "Business Partner senior leadership and business stakeholders across LII LatAm and US region Responsible for the production of complex ad hoc and on-going financial reports that assist the business in making decisions, effectively communicating trends any outcomes to management Helps to develop accurate financial plans by effective budgeting, monitoring, and problem solving Produces complex management reports and associated analysis, ensuring accuracy and relevance to the business Interacts with management to explain the budget or financial planning process, identify factors impacting expenses or financial trends, highlight opportunities for improvement and create effective exhibits to explain business budgets. Continually assesses the business value and efficiency of the work performed, identifying, and implementing improvements Partners across the segment budgeting and reporting teams to implement consistent delivery of expense information and analysis across GRS. Strong Excel skills required Experience with Microsoft BI, SAP and AnaPlan Bachelor`s degree (Finance or Accounting) required. CPA or advanced degree in Accounting, Finance, or Business preferred. Minimum of 5 years of finance experience. Must demonstrate attention to detail in a fast-paced work environment and the ability to manage and prioritize multiple projects simultaneously to drive results. Communicates well with own team and across organizational boundaries to ensure the successful completion of shared goals. Comfortable leading meetings and able to communicate issues and trends to senior management and other groups at the appropriate level of detail. Solid understanding of Finance Tools and Analytical Methods.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504855357", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505005153, "name": "Manager, Actuary, Auto State Indications", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Actuarial", "business_unit": "3001-USRM-Risk Analytics-US", "t_update": 1751045460, "t_create": 1750188420, "ats_job_id": "70800", "display_job_id": "2025-70800", "type": "ATS", "id_locale": "2025-70800-en", "job_description": "Responsibilities include the development of accurate state-level indications, close partnership with Auto State Management to understand aspects of the state-specific environment that would impact profitability, and gaining buy-in by helping partners understand their analysis. Creates loss development projections by state. Leverages internal and external information to inform both historical and projected frequency, severity, and premium trend projections. Gathers feedback on the state environment from State Management and other partners. Evaluates and controls for non-rate initiatives and state mix shift. Clearly explains relationship between the indication and actual loss experience, changes in the indication over time, helps gain buy-in for its accuracy so that it can be used to drive decisions in market. Create a culture of innovation to build and enhance models, analysis, and tools, as well as create efficiencies in our processes. Model inclusiveness by living our Values, fostering an inclusive culture, and proactively seeking out all forms of diversity. Develop talent by building and elevating capabilities within the team, including development and talent evaluation and forming resilient teams that can attract talent with wide backgrounds that contribute to diversity of thought. Bachelor's degree required; Masters degree preferred. Fellowship in the Casualty Actuarial Society (FCAS) or near-FCAS designation preferred. 5-10 years progressively responsible experience, including supervisory experience. Ability to foster teamwork and relationships across organizational line. Knowledge of underwriting concepts including company/agency relationships' importance to the business success. Written and verbal communication skills, including the ability to effectively express technical actuarial and statistical concepts to non-technical individuals internal and external to the organization. Advanced decision making, problem solving and analytical skills. 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This is done in partnership with GRS & GB&C leadership teams to bring colleagues along the change journey, amplify messages, increase transparency, build followership and contribute to employee engagement. Develops understanding of various business segments and functions, demonstrates cultural dexterity and willingness to learn. May participate in leadership discussions and leverages business knowledge to identify communications priorities, while consulting on strategies of their aligned leaders. Maintains the content calendar for internal GRS clients and reconciles planned communications with enterprise-wide communications. Recommends internal communications solutions to open ended business challenges. Influences outcomes with autonomy. Demonstrates inclusive leadership, global dexterity and works effectively in a team environment. Proactively works with other communications team members, around the globe, in GRS Business Alignment, PR, social, brand and creative to develop campaigns and content that are distributed across internal and external channels. Socializes this integrated way of working across the organization. Evaluates communications plan effectiveness using appropriate success metrics. Adjusts plans based on employee and management feedback and recommends future optimizations. Has accountability for delivering large and/or complex internal communications plans, campaigns or projects on time and on budget. Performs project management duties to include planning, tracking deliverables, and interfacing across internal stakeholder groups. Bachelor's degree (preferably in Communications, English or Journalism) or equivalent experience. Minimum of 7-8 years of relevant and progressively increased communications responsibilities, with an emphasis on integrated communications. 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