We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with Commercial General Liability, Premises Liability, Employers Liability, Environmental, Commercial Auto, Products Liability, mass torts and other Commercial Casualty Claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348961", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618516395261, "name": "Complex Claims Specialist, Long-Term Care Professional Liability", "posting_name": "Complex Claims Specialist, Long-Term Care Professional Liability", "location": "Weatogue, Connecticut, United States", "locations": ["Weatogue, Connecticut, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Chicago, Illinois, United States", "Lake Oswego, Oregon, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1774898820, "t_create": 1774630200, "ats_job_id": "75287", "display_job_id": "2026-75287", "type": "ATS", "id_locale": "2026-75287-en", "job_description": "Own and manage Long Term Care as well as Misc. Medical Facilities, Custom, and Group Practice claims from first notice through resolution: investigate, analyze coverage, evaluate liability and damages, establish and adjust reserves, negotiate settlements and close files within authority. Perform advanced coverage analysis (duty to defend vs. indemnify, occurrence vs. claims\u2011made, allocation, additional insured issues, contractual liability, tail exposures, endorsements) and prepare clear coverage opinions and reservation of rights/declination communications. Document claims thoroughly using Claims Management System and proactively diary follow\u2011up actions and deadlines. Set indemnity and expense reserves within authority; escalate and recommend reserves for matters outside authority; review reserves regularly and justify reserve positions to management and auditors. Manage litigation: retain and oversee outside defense counsel with applicable expertise, control budgets and billing, direct discovery strategy, and evaluate mediation/arbitration/trial risk to optimize resolution. Coordinate clinical resources and expert consultants (nursing, pharmacy, infection control, medical specialists) for chart review, causation analysis and expert testimony. Interface with regulatory, compliance and risk management teams on CMS/state surveys, licensing investigations and mandatory reporting; incorporate regulatory developments into case strategy. Collaborate with underwriting, reinsurance and subrogation on allocation, ceded reporting and recovery opportunities. Identify and report claim trends, coverage exposures and policy issues to management and underwriting; contribute to playbooks, training and process improvements. Participate in mediations and arbitrations within settlement authority and support major loss response efforts. Maintain required adjuster licenses and adhere to company litigation and billing guidelines. Bachelors' and/or advanced degree. J.D. is a plus! 7 + years claims/legal experience, with at least 2 years within a technical specialty preferred. Healthcare Claims experience strongly desired (Long-Term Care Professional Liability, Miscellaneous Medical Facilities and/or Group Practice claims). Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge. Functional knowledge of law and insurance regulations in various jurisdictions. Demonstrated advanced verbal and written communications skills. Demonstrated advanced analytical, decision making and negotiation skills. Obtain and maintain Adjuster's license.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516395261", "isPrivate": false, "latlongs": "41.8437093,-72.8284317"}, {"id": 618516329236, "name": "Senior Claims Specialist, Financial Lines Professional Liability", "posting_name": "Senior Claims Specialist, Financial Lines Professional Liability", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "New York, New York, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1774446840, "t_create": 1774355820, "ats_job_id": "75207", "display_job_id": "2026-75207", "type": "ATS", "id_locale": "2026-75207-en", "job_description": "Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition. Utilizes Liberty's claim system to document claims and to diary future events or follow-up. Within prescribed settlement authority for the line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. Manages the litigation process through the retention of counsel. Adheres to the line of business litigation guidelines to include budget, bill review and payment. Proactively monitors the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in Claims audit process. May provide claims marketing services by participating in meetings with brokers, risk managers and reinsurers. As required, maintains insurance adjuster licenses. Bachelors' and/or advanced degree. J.D. a plus! 5+ years claims/legal experience; or in a related field. Experience with Financial Lines and Professional Liability Claims preferred. Functional knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge Functional knowledge of law and insurance regulations in various jurisdictions Demonstrated strong verbal and written communications skills Demonstrated strong negotiation skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516329236", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618515992623, "name": "Claims Specialist, Workers Compensation - West Region", "posting_name": "Claims Specialist, Workers Compensation - West Region", "location": "Lake Oswego, Oregon, United States", "locations": ["Lake Oswego, Oregon, United States", "Bakersfield, California, United States", "Glendale, California, United States", "Scottsdale, Arizona, United States", "Rocklin, California, United States", "Sacramento, California, United States", "Chandler, Arizona, United States", "Portland, Oregon, United States", "Long Beach, California, United States", "Liberty Lake, Washington, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1774634940, "t_create": 1772804160, "ats_job_id": "74904", "display_job_id": "2026-74904", "type": "ATS", "id_locale": "2026-74904-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515992623", "isPrivate": false, "latlongs": "45.4156817,-122.7159726"}, {"id": 618515955909, "name": "Senior Technical Claims Specialist, Construction Complex", "posting_name": "Senior Technical Claims Specialist, Construction Complex", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1774040520, "t_create": 1772661540, "ats_job_id": "74872", "display_job_id": "2026-74872", "type": "ATS", "id_locale": "2026-74872-en", "job_description": "Own complex losses ($500K+) from assignment through resolution, including coverage analysis, liability assessment, investigation planning, reserving, negotiation, and settlement authority (including claim denials where appropriate). Handle complex/litigated matters involving CGL and Commercial Auto exposures, including multi-party BI, catastrophic injury, risk transfer/contractual issues, and cross-coverage scenarios. Interpret and apply coverage including (as applicable) additional insured, tender/targeted tenders, indemnity agreements, other insurance, SIR/deductibles, primary vs. excess, and limits erosion considerations. Develop and execute litigation strategy: analyze pleadings, manage discovery strategy, evaluate venue/risk, prepare for mediations/settlement conferences, and recommend resolution strategy. Build and lead the working team (e.g., Home Office Legal, defense counsel, SIU as needed, medical/causation experts, accident reconstruction, engineers). Select, manage, and coordinate outside counsel including budgets, staffing plans, billing guidelines compliance, and performance. Establish and maintain accurate file documentation and ensure security of financial transactions and claim information. Collaborate with internal partners (Underwriting, Risk Control, Reinsurance/Excess, Product, Subrogation, etc.) and provide technical insight on trends. Mentor/coach less experienced staff as appropriate and contribute to projects, training, or process improvements. Required: Bachelor's degree (or equivalent experience) and 5 to 7 years claims adjusting experience. Demonstrated experience handling high-severity and/or complex litigated claims, including coverage evaluation, reserving discipline, expert management, and negotiation/mediation. Commercial General Liability (CGL) claim experience. Commercial Auto Complex Bodily Injury claim experience. Strong litigation management skills (pleadings review, discovery strategy, counsel direction, negotiation) and ability to drive outcomes in adversarial environments. Strong written/oral communication skills, sound judgment, and the ability to influence across stakeholders with a focus on customer service. Bachelor's degree (or equivalent experience) and 5-10+ years of progressively complex commercial casualty claim handling experience. Experience with construction risk transfer and complex coverage issues (AI/tender/contractual indemnity/other insurance/limits). Experience handling losses with multiple insureds, Wrap Up Insurance programs (OCIP & CCIP), and excess involvement. Law degree, Professional designations (e.g., AIC, CPCU, SCLA) or equivalent advanced training.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515955909", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618515929500, "name": "Senior Claims Specialist I", "posting_name": "Senior Claims Specialist I", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1773242700, "t_create": 1772555460, "ats_job_id": "74843", "display_job_id": "2026-74843", "type": "ATS", "id_locale": "2026-74843-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515929500", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618515657241, "name": "Associate Claims Specialist - Workers Compensation - Northeast Region", "posting_name": "Associate Claims Specialist - Workers Compensation - Northeast Region", "location": "Weatogue, Connecticut, United States", "locations": ["Weatogue, Connecticut, United States", "Weatogue, Connecticut, United States", "Westborough, Massachusetts, United States", "New York, New York, United States", "Providence, Rhode Island, United States", "Newark, New Jersey, United States", "Wilmington, Delaware, United States", "Portland, Maine, United States", "Burlington, Vermont, United States", "Philadelphia, Pennsylvania, United States", "Manchester, New Hampshire, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1774293660, "t_create": 1771540320, "ats_job_id": "74707", "display_job_id": "2026-74707", "type": "ATS", "id_locale": "2026-74707-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. Effective interpersonal, analytical and negotiation abilities required Ability to provide information in a clear, concise manner with an appropriate level of detail Demonstrated ability to build and maintain effective relationships Demonstrated success in a professional environment; success in a customer service/retail environment preferred Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory Licensing may be required in some states", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515657241", "isPrivate": false, "latlongs": "41.8437093,-72.8284317"}, {"id": 618515370143, "name": "Complex Claims Resolution Specialist - Environmental", "posting_name": "Complex Claims Resolution Specialist - Environmental", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1774038540, "t_create": 1770402240, "ats_job_id": "74471", "display_job_id": "2026-74471", "type": "ATS", "id_locale": "2026-74471-en", "job_description": "Description Senior Claims Resolution Specialist - Environmental Claims Make an Impact. Shape Outcomes. Build a Career with Purpose. Liberty Mutual is seeking a skilled, motivated, and solutions\u2011driven Senior Claims Resolution Specialist to join our USRM Environmental Team. If you're energized by complex problem\u2011solving, thrive in a role where every decision matters, and want to help customers navigate high\u2011stakes environmental liability issues, this is an opportunity to elevate your career. As part of our Environmental Claims division, you'll take the lead on intricate General Liability and Homeowners Liability claims involving environmental exposure, high\u2011value risks, and meaningful customer impact. Every case tells a story and you'll be the one driving it toward the right outcome. This isn't routine claims work. This is deep investigation, strategic negotiation, and high\u2011level coverage analysis that directly shapes financial and legal outcomes. Compensation Perks This position is eligible for up to a $2,500 sign\u2011on bonus after 90 days for external candidates with an active All-Lines Adjuster license in Florida or Texas. Bring your expertise, we'll invest in your success. Work Style Depending on where you're located, you may be onsite twice per month, giving you the flexibility you want with the connection you need. In this role, you will: Own a portfolio of complex environmental liability claims from start to finish. Evaluate coverage, assess liability, and set reserves with a strategic, analytical mindset. Communicate with policyholders, experts, attorneys, remediation teams, and claimants to uncover the story behind each claim. Write clear, concise Coverage Position Letters and collaborate with internal legal teams. Drive litigation strategy, attend hearings and trials, and monitor legal expenses to ensure we are litigating with purpose. Negotiate settlements with attorneys, co\u2011defendants, and other carriers -- securing fair outcomes while identifying cost\u2011sharing opportunities. Provide leadership-level insight through comprehensive reporting and thoughtful file management. Ideal experience includes: Strong expertise in casualty claims, litigation, commercial general liability (environmental exposures preferred), and complex coverage analysis. Proven ability to draft high\u2011quality coverage letters (a writing sample may be requested). A measured, analytical approach balanced with confident decision-making. Excellent communication skills and the ability to work collaboratively with a diverse range of stakeholders. Why You'll Love Working Here At Liberty Mutual, your growth is our priority. You'll receive robust training, ongoing mentorship, and access to a supportive network of experts. We value reliable, engaged participation during training because we're deeply committed to setting you up for long\u2011term success. This is your chance to build a career where your expertise matters, your ideas are valued, and your work directly impacts real people and real outcomes. Qualifications Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515370143", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618514996432, "name": "Senior Technical Claims Specialist, Construction Complex", "posting_name": "Senior Technical Claims Specialist, Construction Complex", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1774040460, "t_create": 1769066460, "ats_job_id": "74242", "display_job_id": "2026-74242", "type": "ATS", "id_locale": "2026-74242-en", "job_description": "As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Construction Liability or Commercial General Liability claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514996432", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618514996342, "name": "Senior Technical Claims Specialist, Energy Complex", "posting_name": "Senior Technical Claims Specialist, Energy Complex", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1774040640, "t_create": 1769065800, "ats_job_id": "74241", "display_job_id": "2026-74241", "type": "ATS", "id_locale": "2026-74241-en", "job_description": "As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}