We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with Commercial General Liability, Premises Liability, Employers Liability, Environmental, Commercial Auto, Products Liability, mass torts and other Commercial Casualty Claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348961", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618515407474, "name": "Claims Specialist - Rideshare Commercial Auto Claims Injury Adjuster", "posting_name": "Claims Specialist - Rideshare Commercial Auto Claims Injury Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1776081300, "t_create": 1770727500, "ats_job_id": "74528", "display_job_id": "2026-74528", "type": "ATS", "id_locale": "2026-74528-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). 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This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. May be called upon for catastrophe duty. Working knowledge of claims handling procedures and operations. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. 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Demonstrated understanding of building construction principles.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516397629", "isPrivate": false, "latlongs": "47.6739881,-122.121512"}, {"id": 618516375983, "name": "Field Property Claims Adjuster", "posting_name": "Field Property Claims Adjuster", "location": "Seattle, Washington, United States", "locations": ["Seattle, Washington, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1776081360, "t_create": 1774584360, "ats_job_id": "75281", "display_job_id": "2026-75281", "type": "ATS", "id_locale": "2026-75281-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. 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Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope high severity losses and/or large losses. Works with Liberty network contractor in the appraisal process of claims and participates in re-inspection of Liberty referred contractors. Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. May be called upon for catastrophe duty, may assist in management of catastrophe operation, Quality Control of Independents used and may trouble shoot problem and high profile cases. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location. Assists in the training of property personnel and serves as a technical resource to the office. May assist in the absence of the Claims Team Manager. Requires knowledge of coverages provided within various homeowner policies. Demonstrated ability to handle claims of the highest complexity and exposure. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Proven ability to provide exceptional customer service. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems, and analytical skills. The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree or equivalent experience and at least 5 years of directly related experience. Completion of advanced property training required. 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Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs. Coaches to improve technical expertise within the team Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds. Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement. Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices. Advanced knowledge of Commercial Liability and Auto Liability policies, with proven ability to interpret contracts and evaluate risk transfer, including indemnity, additional insured, and third-party exposure analysis required. Proven success coaching and developing remote claims professionals, with the ability to drive accountability, engagement, and performance across a virtual team environment required. Strong leadership skills in mentoring less experienced claims professionals through consistent feedback, claim file guidance, and intentional development plans tailored to remote workforce required. Construction Liability claims experience strongly preferred, including exposure to owner/developers, OCIP/CCIP programs, NY Labor Law, complex third-party liability investigations, and multi-party litigation. Advanced knowledge of Commercial Property and/or Casualty insurance claims investigation, loss assessment, reserving, insurance legal and regulatory environment, litigation and fraud awareness. Ability to get work done through others, communicate effectively (including listening, writing clearly, giving constructive feedback, etc.), get support from above, plan/organize work, analyze/solve problems, and focus on the larger picture. 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You thrive in ambiguous environments, move work forward with conviction, and consistently elevate outcomes through structure, communication, and sound judgment. You are able to see across the system -- connecting ideas, stakeholders, and decisions into a cohesive path to delivery. Moreover, you're able to influence without authority, anticipate challenges before they surface, and create the alignment needed for AI initiatives to succeed at scale. 8+ years of experience managing complex cross functional programs in technology, product management, and data/AI organizations. Experience implementing governance for generative AI or model risk management. Background working directly with Data Science, MLOps, and cloud platforms (AWS/Azure/GCP) required. Demonstrated knowledge of product/program ownership that spans discovery, pilots and scaled delivery, comfortable balancing technical and business tradeoffs. Strong familiarity and application of AI/ML concepts and data science delivery lifecycles; ability to translate technical constraints to business stakeholders. Proven executive presence: experience briefing senior leadership and influencing outcomes with clear, concise presentations. Hands on experience with delivery tools and practices: Jira, Agile/Scrum, OKRs/KPIs, roadmap tooling, status reporting. Familiarity with tools like Microsoft 365 ecosystem (Copilot/Stream), Databricks, or model monitoring solutions Strong stakeholder management skills and ability to navigate matrixed organizations and vendor relationships. Excellent written and verbal communication skills; polished facilitation and workshop skills. Own the end-to-end program roadmap for AI investments across claims and servicing, delivering measurable improvements Move high-impact pilots from discovery to production by coordinating product, data science, engineering and vendor workstreams. 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