We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. May be called upon for catastrophe duty. Working knowledge of claims handling procedures and operations. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. Strong time management and organizational skills. Demonstrated understanding of building construction principles.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518417371", "isPrivate": false, "latlongs": "39.83816909999999,-75.1526774"}, {"id": 618518417374, "name": "Assistant Director, Data Science", "posting_name": "Assistant Director, Data Science", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Analytics", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1783969860, "t_create": 1783969860, "ats_job_id": "76811", "display_job_id": "2026-76811", "type": "ATS", "id_locale": "2026-76811-en", "job_description": "Build out team's geospatial big data infrastructure using geospatial data science techniques & software such as Snowflake, dbt, and Python. Build geographic risk segmentation models using geographic data science modeling techniques. Apply insurance knowledge to conduct multiple forms of statistical analyses, such as building loss cost models and creating geographic loss data. Apply spatial data techniques to create usable outputs from geographic risk segmentation models at multiple geographic granularities. Enable the business to make clear tradeoffs between and among choices, with a reasonable view of the likely outcomes. Responsible for larger components of projects of moderate to high complexity. Guide aspects of project design as a technical consultant for the team. Employer will accept a Ph.D. degree in Statistics, Mathematics, Economics, Actuarial Science, or other scientific field and two (2) years of experience in the job offered or in an Assistant Director, Data Science -related occupation. Alternatively, employer will accept a Master's degree in Statistics, Mathematics, Economics, Actuarial Science, or other scientific field and four (4) years of experience in the job offered or in an Assistant Director, Data Science -related occupation or Bachelor's degree in Statistics, Mathematics, Economics, Actuarial Science, or other scientific field and five (5) years of experience in the job offered or in an Assistant Director, Data Science -related occupation Geospatial data science methodologies and applications including geospatial big data management and spatial statistics. Property & Casualty insurance data science techniques including working with exposure, loss, and premium data. Statistical modeling methodologies and applications including Generalized Linear Models (GLMs) and Gradient Boosting Machines (GBMs). Insurance predictive modeling experience in third-party software including Emblem and Earnix. Python data science libraries including pandas, geopandas, and numpy. SQL based data management, including Snowflake and dbt. Data analytics and interpretation through exploratory data analysis and spatial data analysis techniques. Utilizing AWS cloud services including EC2 and S3. Demonstrated understanding of MLOps standards including unit testing and virtual environments. Experience may be gained during graduate program.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518417374", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618518404558, "name": "Technical Claims Specialist, Workers Compensation - West Region", "posting_name": "Technical Claims Specialist, Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Orange, California, United States", "Roseville, California, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783972500, "t_create": 1783945800, "ats_job_id": "76803", "display_job_id": "2026-76803", "type": "ATS", "id_locale": "2026-76803-en", "job_description": "Investigates claims to determine whether coverage is provided, establish compensability and verify exposure. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Participates in pricing, reserving and strategy discussions with HO Examining and Examining Management. Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims and claims with the potential to develop adversely. Identifies and appropriately handles claims with third party subrogation potential, SIF (Self-Insured Fund) and MSA (Medicare Set Aside) exposure. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Demonstrates the ability to understand new and unique exposures and coverages. Demonstrates the ability to understand key data elements and claims related data analysis. Confers directly with policyholders on coverage and resolution strategy issues. Coordinates and participates in training sessions for less experienced staff, including both Complex Non-Complex staff. A bachelor's degree or equivalent business experience is required In addition, the candidate will generally possess 5-7 years of related claims experience with 1-2 years of experience in complex claims Demonstrated proficiency in Excel, PowerPoint as well as excellent written and verbal communication skills required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518404558", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618518343622, "name": "Senior Claims Specialist I (Construction Liability \u2013 Bodily Injury and GL Property Damage)", "posting_name": "Senior Claims Specialist I (Construction Liability \u2013 Bodily Injury and GL Property Damage)", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783974540, "t_create": 1783617180, "ats_job_id": "76786", "display_job_id": "2026-76786", "type": "ATS", "id_locale": "2026-76786-en", "job_description": "Plans and conducts investigations of multi-party construction bodily injury and property damage liability claims across jurisdictions. Independently manage moderate to high exposure claims involving Commercial General Liability policies including OCP, OCIP, CCIP and Self-Insured Retention programs. Conduct timely liability investigations, evaluate risk transfer opportunities, and develop defense strategies in coordination with counsel to drive efficient, outcome-focused resolutions Drive proactive claim outcomes through early investigations and strategic decision making. Own the full claim lifecycle from coverage analysis and reserving to negotiation and resolution - by making timely, well-supported decisions. Actively manage litigation, set clear expectations with clients and counsel, and pursue early resolution strategies to reduce cycle time, legal spend, and overall claim severity. Acts as senior technical professional on team, mentor and elevate team performance through coaching. Serve as a resource for less experienced adjusters by providing real-time guidance on coverage, liability, and investigation strategy. Reinforce best practices in documentation, reserving and communication, contributing to improved QA outcomes and consistent execution across the team. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Moderate technical expertise handling commercial auto and general liability bodily injury and property damage claims preferred. Demonstrated ability to handle multi-part litigation, contract interpretation, and risk transfer (additional insured and indemnity) preferred. interpersonal skills to communicate and negotiate with customers and conduct investigations required. 4-6 years experience in managing 3rd party bodily injury and property damage litigated claims for both insured and self-insured clients, including directing defense counsel, evaluating exposure, and negotiating settlements. Demonstrated leadership ability and time management skills to delegate work appropriately and organize resources effectively. Licensing required in some states.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518343622", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618518340505, "name": "Senior Surety Underwriter, Small to Mid Commercial", "posting_name": "Senior Surety Underwriter, Small to Mid Commercial", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Jacksonville, Florida, United States", "Tallahassee, Florida, United States", "Atlanta, Georgia, United States", "Athens, Georgia, United States", "Savannah, Georgia, United States", "Greenville, South Carolina, United States", "Columbia, South Carolina, United States", "Charlotte, North Carolina, United States", "Raleigh, North Carolina, United States", "Tampa, Florida, United States", "Orlando, Florida, United States", "Miami, Florida, United States", "Sarasota, Florida, United States", "West Palm Beach, Florida, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1783608600, "t_create": 1783608360, "ats_job_id": "76785", "display_job_id": "2026-76785", "type": "ATS", "id_locale": "2026-76785-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of surety UW experience and/or other related experience Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable Surety business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518340505", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618518323103, "name": "Claims Specialist, Workers Compensation - West Region", "posting_name": "Claims Specialist, Workers Compensation - West Region", "location": "Chandler, Arizona, United States", "locations": ["Chandler, Arizona, United States", "Glendale, California, United States", "Liberty Lake, Washington, United States", "Las Vegas, Nevada, United States", "Scottsdale, Arizona, United States", "Rocklin, California, United States", "Sacramento, California, United States", "Lake Oswego, Oregon, United States", "Phoenix, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783608720, "t_create": 1783553040, "ats_job_id": "76782", "display_job_id": "2026-76782", "type": "ATS", "id_locale": "2026-76782-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518323103", "isPrivate": false, "latlongs": "33.3061605,-111.8412502"}, {"id": 618518323101, "name": "Senior Claims Specialist I, Workers Compensation - West Region", "posting_name": "Senior Claims Specialist I, Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Glendale, California, United States", "Liberty Lake, Washington, United States", "Scottsdale, Arizona, United States", "Sacramento, California, United States", "Los Angeles, California, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Boise, Idaho, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783608780, "t_create": 1783553040, "ats_job_id": "76783", "display_job_id": "2026-76783", "type": "ATS", "id_locale": "2026-76783-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518323101", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618518319613, "name": "Associate Account Analyst", "posting_name": "Associate Account Analyst", "location": "Chicago, Illinois, United States", "locations": ["Chicago, Illinois, United States", "Remote, Remote, United States", "Plano, Texas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1783958880, "t_create": 1783533780, "ats_job_id": "76778", "display_job_id": "2026-76778", "type": "ATS", "id_locale": "2026-76778-en", "job_description": "Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs. Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation. Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary. Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements. Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately. Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience. 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Implements recommendations; may act as lead on multi-location accounts. Prepares reports to management that quantify/qualify value of Industrial Hygiene interventions. Provides support and assistance to internal market partners in the selection, acquisition and retention of profitable business. Participates in projects to develop/maintain service tools and standard operating procedures. With limited oversight, provides direct IH field consulting service to both internal and external customers including comprehensive quality risk evaluations and assessments by conducting extensive research and data collection on chemical, physical, and biological hazards and exposures, indoor air quality issues, and other occupational disease hazards. Under the direction of Risk Control Services (RCS) Account Consultant meets with large multi-location customers to plan IH service and coordinate service delivery with field IH staff countrywide. Develops procedures and service protocols associated with IH consulting service. Work with Consulting Hygienist to research new information and keep up-to-date with changing occupational health standards and guidelines. May direct and participate in training of internal and external customers. Also provides compliance consulting services and may review work done by other less experienced professionals as required by the internal and external customers. Provide various internal departments with information and guidance as it relates to RCS, Claims, Underwriting and Distribution. Maintains technical skills and CIH and/or CSP designation and insurance/safety designations as appropriate through ongoing training, education, etc May publish scientific research in peer-reviewed or trade journals and/or present technical research papers or posters at local and national conferences. The assigned territory includes Arizona, Southern Nevada, New Mexico and occasional work in Southern California. 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Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). 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