We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Define standards and Key Performance Indicators (KPIs) to monitor and measure effectiveness; develop and manage action plans to continuously improve KPIs. Develop and manage all process documentation including user and training guides. Provide training on the processes. Identify and prioritize requirements and enhancements for all tools supporting the processes, partnering closely with the Product team. Ensure processes adhere to the IT Compliance & Controls Assurance program. Host regularly scheduled processes review meetings, gathering and processing feedback to evaluate the success of designed processes. Continuously improve and evaluate process by engaging with external partners for review and applying research in industry trends. Review and approve process deviation requests. Understand the benefits and impacts to stakeholders for upcoming process and release driven changes. Experience building a CMDB supporting a large enterprise organization and ensuring the quality of the CMDB is industry standard or above. Ability to lead varied audiences through concensus building Bachelor`s Degree in technical or business discipline or equivalent experience Generally a minimum of 3 year related experience Ability to use Service Management reporting tools and methods ITIL Foundations certification preferred Knowledge of IT Service Management processes, policies, and procedures Knowledge of vendor agreements Process improvement and modeling skills Experience with process engineering and business process modeling Customer satisfaction survey techniques Customer relationship skills Excellent communication skills Listening skills Negotiation skills Delegation skills Leadership skills Conflict management", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618499715301", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618499719392, "name": "Cybersecurity & Technology Audit Internship (Summer 2025)", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0022-Corporate Finance-US", "t_update": 1725024360, "t_create": 1723489620, "ats_job_id": "65635", "display_job_id": "2024-65635", "type": "ATS", "id_locale": "2024-65635-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description A career in finance at Liberty Mutual is more than just balancing assets and liabilities. You'll be using innovative tools and problem-solving skills to fuel your growth and success--and ours. We're dedicated to helping industry-leading finance talent realize their dreams--straight out of college. Sound like you? Read on! The details When you take on the role of summer intern with Liberty Mutual's Cybersecurity & Technology Audit department, you're signing on to a collaborative team that's responsible for auditing all of our internal control systems. Your key responsibilities during this rewarding 11-week internship program will include interviewing personnel, performing testwork, analyzing results, and communicating issues with managers. You'll also participate in audit project teams to complete risk assessments and control evaluations for IT areas under review. The ultimate goal is to provide a positive summer experience filled with \"real-world\" projects that give you the opportunity to thrive through challenging work. Best of all, at the close of the three-month period, you may have the opportunity to explore a future career with Liberty Mutual, a global Fortune 100 company Qualifications What you've got You have 0-2 years of professional experience. You are pursuing a Bachelor's degree in Business Management, Management Information Systems (MIS), Computer Science, or equivalent training, with a minimum 3.0 cumulative GPA. You are detail-oriented and thrive in a fast-paced work environment. You possess strong interpersonal, communication, organizational, and leadership skills. You have experience with technical programs, including a working knowledge of Excel. You are able to commit to a full-time internship for the 11 weeks. About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates--as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-equity-inclusion/ We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Incorporate stakeholder input into product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer Communicate the product strategy effectively to key stakeholders and team members. Represent voice of the customer and engage with stakeholders to identify critical needs and determine optimal solutions Provide valuation, organization, and prioritization for the DS products Perform ad hoc advanced analytics analyses in support of product capabilities Work day-to-day with the scrum team clarifying business requirements, removing roadblocks, constantly communicating, and gaining alignment around product strategy. Explore technical solutions to support deployment of Data Science products capabilities Inform the identification and prioritization of work to reduce technical debt Partner cross-functionally to support the work of Data Scientists while continuing to learn how to apply technical knowledge to business issues. Partner across functions as needed to coordinate delivery plans, testing, training and support Lead problem resolution as needed to ensure that internal and external customers receive prompt, efficient service. Bachelors or masters degree in quantitative field with 5+ years of related experience within insurance, actuarial, data science or technology product management preferred Strong understanding of data science concepts and methodologies Understanding of technology platforms, architecture, or tools used to support modeling Understanding of basic actuarial concepts and other product-specific nuances that impact technical design of modeling products Advanced proficiency in Excel and PowerPoint and familiarity with SAS, SQL, R, Python and other big data and emerging technology tools Prior exposure to advanced ML (CV/NLP) products Prior exposure to Generative AI products preferred but not required Bachelors or masters degree in quantitative field with 5+ years of related experience within insurance, actuarial, data science or technology product management preferred Prior data science work experience preferred Strong understanding of data science concepts and methodologies Knowledge of data science product deployment Understanding of technology platforms, architecture, or tools used to support modeling Understanding of basic actuarial concepts and other product-specific nuances that impact technical design of modeling products Advanced proficiency in Excel and PowerPoint and familiarity with SAS, SQL, R, Python and other big data and emerging technology tools Prior exposure to advanced ML (CV/NLP) products Prior exposure to Generative AI products preferred but not required Master`s degree preferred ACAS helpful", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618500155004", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618499719546, "name": "Catastrophe Risk Management Co-op (January \u2013 June 2025)", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0022-Corporate Finance-US", "t_update": 1725373500, "t_create": 1723491480, "ats_job_id": "65642", "display_job_id": "2024-65642", "type": "ATS", "id_locale": "2024-65642-en", "job_description": "What you've got You have 0-2 years of professional experience. You are an undergraduate working towards a Bachelor's degree with a minimum 3.0 cumulative GPA. You are familiar with information systems, software applications, and analyzing quantitative information. You must have permanent work authorization in the United States. You are detail-oriented and thrive in a fast-paced work environment. You possess strong interpersonal, communication, organizational, and leadership skills. You have a working knowledge of Microsoft Word and Excel. You must be available to work full-time from January - June 2025", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618499719546", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618500065814, "name": "Principal Cybersecurity Engineer", "location": "Columbus, Ohio, United States", "locations": ["Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1724954400, "t_create": 1724881380, "ats_job_id": "65950", "display_job_id": "2024-65950", "type": "ATS", "id_locale": "2024-65950-en", "job_description": "Bachelor`s or Master`s degree in technical discipline or equivalent experience, technical degree preferred. Minimum 8+ years of Information Technology experience. Minimum 5+ years of Cybersecurity experience. Experience with programming languages such as C, C++, .NET, Java, or similar. Experience with cloud computing platforms such as GCP, AWS, or Azure. Security+ or comparable certification/experience is required (must obtain within 6 months if not possessed). Increasing levels of responsibility, including hands-on experience with cloud security, vulnerability management, and incident response. Proficient and expert in cybersecurity technologies, IT concepts, strategies, and methodologies, as well as security aspects of multiple platforms, operating systems, software, communications, and network protocols. Leader within agile working environments to include both SCRUM and KANBAN. Expert proficiency in dimensional and lateral thinking, application delivery, system and technology integration, system software infrastructure, and workplace adaptability. Industry cybersecurity and/or technology certifications are preferred SANS Certifications, ideally GCIH, GCFE, GREM, GCFA; CSSLP preferred Secure Software Programmer Java; GWEB Certified web application defender; CASE Java preferred. .NET Certified Application Security Engineer Java; CASS Certified Application Security Specialist. Collaboration, prioritization, and adaptability skills required. Negotiation skills; oral and written communication skills. Expert consultative skills, including the ability to understand and assist in applying customer requirements.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618500065814", "isPrivate": false, "latlongs": "39.9611755,-82.99879419999999"}, {"id": 618499890621, "name": "Platform Architect", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Plano, Texas, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1724960160, "t_create": 1724095860, "ats_job_id": "65769", "display_job_id": "2024-65769", "type": "ATS", "id_locale": "2024-65769-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description In Global Risk Solutions (GRS) Technology, we build exceptional technology solutions that power One GRS our employees, our customers, our industry, and our aspirations. We are currently seeking an innovative, disciplined, and results-oriented Platform Architect for our Distribution Platform. As a key member of the GRS senior architecture team, this Architect will work across a broad set of business and technology stakeholders to formulate strategies with a specific focus on architecture modernization, business enablement, application rationalization & simplification, reuse, and cost optimization. You will create the conceptual, logical, and physical architectures necessary moving from strategy to execution of multiple products including Salesforce, GRS Portal along with various modernizations like RiskTrac; critical components to the GRS North Star Architecture vision. We are seeking an experienced architect to drive end-to-end enterprise level architecture for our complex, global business. In this role, you will work across global product teams and segments to architect solutions to deliver our business priorities and initiatives. You will work with senior leaders across the technology and business organizations to identify initiatives with high impact which drive the organization forward. This role is expected to be an energetic, dynamic, and innovative leader and influencer, acting as an avid promoter of technology modernization and process improvement to enhance productivity and performance of the organization. A platform Architect is a high-level, seasoned, technical individual, recognized as an expert both internally and externally along with the ability to navigate and bring together global products from multiple business segments to support the Distribution Platform. About the role: Thought leader that will participate in enterprise architecture discussions, drive ideation across GRS Tech's platforms, segments, and global focus areas. Lead global team of architects & engineers to establish the vision and execute North Star architectures across GRS Distribution. Develop multi-year roadmaps and work with architects and product teams to translate roadmaps into tactical engineering blueprints. Utilize in-depth knowledge of cloud technologies, software engineering, data engineering and data science to define target architectures, patterns, and automation processes. Lead, inspire, coach and mentor the team of portfolio architects, solution architects, and engineers while growing their leadership and technical skills. Develop and promote enterprise architecture principles, designs, and services and be able to differentiate regional vs. global opportunities. Build trusting relationships with key business stakeholders to align/influence business and IT architecture. Influences senior leaders and all levels of business and IT staff on all areas of the architecture, including policies, standards, strategies, and governance. Translate company business strategy into concrete solutions, design and execute an IT systems architecture blueprint to support that strategy. Provide technical leadership while developing and maintaining relationships with Product Managers, Solution Engineers, Solutions Architects and Segment leaders. Qualifications Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience Minimum of 12-15 years of engineering, programming, or architecture experience with at least 10 years of architecture experience in applications development in a complex, multi-platform distributed environment Extensive knowledge of all product and system components of technical architecture In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry Exposure to layered solutions and designs, diverse technical configurations, multiple technologies and processing environments Thorough knowledge of all components of holistic enterprise architecture Extensive knowledge of all product and system components of technical architecture In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry Demonstrated ability to quickly learn and build expertise in diverse and emerging technologies and new architectural concepts and principles Strong influencing and consensus building skills, and the adaptability to respond to change quickly Strong communications skills, both written and verbal Ability to effectively collaborate with all levels of the organization with diverse backgrounds Proven experience with agile practices and expectations Strong desire to drive change, and ability to adapt to change quickly Strong consulting skills (relevant/technical); recognized as a thought leader within the company Ability to balance the long-term \"big picture\" and short-term implications of decisions Experience leveraging offshore development resources Highly competitive applicants will preferably have experience with: Salesforce GRS Portal Global Architecture Data Privacy About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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As a key member of the GRS senior architecture team, this Architect will work across a broad set of business and technology stakeholders to formulate strategies with a specific focus on architecture modernization, business enablement, application rationalization & simplification, reuse, and cost optimization. You will create the conceptual, logical, and physical architectures necessary moving from strategy to execution of multiple products including Majesco along with various modernizations of critical capabilities aligned to our GRS North Star Architecture vision. We are seeking an experienced architect to drive end-to-end enterprise level architecture for our complex, global business. In this role, you will work across global product teams and segments to architect solutions to deliver on our business priorities and initiatives. You will work with senior leaders across the technology and business organizations to identify initiatives with high impact which drive the organization forward. This role is expected to be an energetic, dynamic, and innovative leader and influencer, acting as an avid promoter of technology modernization and process improvement to enhance productivity and performance of the organization. A platform Architect is a high-level, seasoned, technical individual, recognized as an expert both internally and externally along with the ability to navigate and bring together global products from multiple business segments to achieve the target Global Billing Platform. About the role: Thought leader that will participate in enterprise architecture discussions, drive ideation across GRS Tech's platforms, segments, and global focus areas. Lead global team of architects & engineers to establish the vision and execute North Star architectures across GRS Global Billing. Develop multi-year roadmaps and work with partner architects and product teams to translate roadmaps into tactical engineering blueprints. Utilize in-depth knowledge of cloud technologies, software engineering, data engineering and data science to define target architectures, patterns, and automation processes. Lead, inspire, coach and mentor the team of portfolio architects, solution architects, and engineers while growing their leadership and technical skills. Develop and promote enterprise architecture principles, designs, and services and be able to differentiate regional vs. global opportunities. Build trusting relationships with key business stakeholders to align/influence business and IT architecture. Influences senior leaders and all levels of business and IT staff on all areas of the architecture, including policies, standards, strategies, and governance. Translate company business strategy into concrete solutions, design and execute an IT systems architecture blueprint to support that strategy. Provide technical leadership while developing and maintaining relationships with Product Managers, Solution Engineers, Solutions Architects and Segment leaders. Qualifications Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience Minimum of 12-15 years of engineering, programming, or architecture experience with at least 10 years of architecture experience in applications development in a complex, multi-platform distributed environment Extensive knowledge of all product and system components of technical architecture In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry Exposure to layered solutions and designs, diverse technical configurations, multiple technologies and processing environments Thorough knowledge of all components of holistic enterprise architecture Extensive knowledge of all product and system components of technical architecture In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry Demonstrated ability to quickly learn and build expertise in diverse and emerging technologies and new architectural concepts and principles Strong influencing and consensus building skills, and the adaptability to respond to change quickly Strong communications skills, both written and verbal Ability to effectively collaborate with all levels of the organization with diverse backgrounds Proven experience with agile practices and expectations Strong desire to drive change, and ability to adapt to change quickly Strong consulting skills (relevant/technical); recognized as a thought leader within the company Ability to balance the long-term \"big picture\" and short-term implications of decisions Experience leveraging offshore development resources Highly competitive applicants will preferably have experience with: Majesco About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Strong communication with the ability to collaborate effectively with both technical and non-technical stakeholders with a proven track record of collaboration across multiple organizations, business partners and stakeholders. Strong analytical and problem-solving skills with an ability to work with ambiguous and incomplete information. Good understanding of agile software development concepts and processes including backlog tracking, prioritization, strong collaboration within a scrum team and adaptability through incremental delivery. Must be proactive, demonstrate initiative and be a logical thinker, have extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements. Training in reporting and other SAP modules. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}