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A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503500331", "isPrivate": false, "latlongs": "33.3061605,-111.8412502"}, {"id": 618502757777, "name": "Surety Home Office Executive Underwriter", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Orange, California, United States", "Chicago, Illinois, United States", "Phoenix, Arizona, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1741926360, "t_create": 1741111200, "ats_job_id": "69073", "display_job_id": "2025-69073", "type": "ATS", "id_locale": "2025-69073-en", "job_description": "Manage audit function associated with the Surety Plus contract book of business using analytical tools. Underwrites new and existing contract account submissions of a wide range in size and complexity utilizing underwriting authority granted by Chief Underwriting Officer. Makes thorough evaluations and assessments of a contractor's financial, technical, organizational, and management capacities, as well as a subjective judgment of character, normally based upon data/insights provided by the field organization. In some cases, will meet with client to facilitate above assessments. Monitors existing contract book of business from an underwriting standpoint using analytical tools. Continuously evaluates the qualitative characteristics of the business (new and existing) in each of the field offices assigned to be his/her responsibility. Assesses and identifies changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinates and surfaces issues to more senior Home Office staff and Bond Managers in the field offices on a regular and timely basis. BA/BS in Business Administration or related field and a minimum of 7 years progressively more responsible surety underwriting experience desired. Very strong analytical abilities and decision-making skills. Strong negotiating skills. Strong written and oral communication skills are required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502757777", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502943585, "name": "Senior Surety Underwriter", "location": "Phoenix, Arizona, United States", "locations": ["Phoenix, Arizona, United States", "Denver, Colorado, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1741872360, "t_create": 1741282920, "ats_job_id": "69118", "display_job_id": "2025-69118", "type": "ATS", "id_locale": "2025-69118-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Bachelor's degree in Finance, Accounting or equivalent and a minimum of 5 years' experience expected, preferably 7 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the Small To Mid Contract Surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. Salary and level based on experience and location.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502943585", "isPrivate": false, "latlongs": "33.4482266,-112.0776781"}, {"id": 618503476824, "name": "Senior Underwriter, Healthcare Professional Liability", "location": "Denver, Colorado, United States", "locations": ["Denver, Colorado, United States", "Seattle, Washington, United States", "San Francisco, California, United States", "Los Angeles, California, United States", "Phoenix, Arizona, United States", "Plano, Texas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1744314480, "t_create": 1744085820, "ats_job_id": "69634", "display_job_id": "2025-69634", "type": "ATS", "id_locale": "2025-69634-en", "job_description": "Manages portfolio of brokers/agents and clients. Leverages market presence and knowledge to develop and underwrite profitable business, acting as a representative for Liberty. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Contributes ideas for product development and participates in development and execution. Contributes to team projects (e.g., process / tool improvement). Understands the work implications of relevant legislation and regulation. Collaborates effectively across teams, stakeholders, and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in GRS North America). Mentors junior underwriters and new hires (not as a line manager). May analyze department`s portfolio and make suggestions for development. May recognize and communicate emerging trends of exposures within line of business expertise. Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503476824", "isPrivate": false, "latlongs": "39.7392358,-104.990251"}, {"id": 618503483662, "name": "Executive Underwriter, Middle Market Construction", "location": "Los Angeles, California, United States", "locations": ["Los Angeles, California, United States", "Anaheim, California, United States", "Seattle, Washington, United States", "San Diego, California, United States", "Scottsdale, Arizona, United States", "Phoenix, Arizona, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1744128420, "t_create": 1744128420, "ats_job_id": "69646", "display_job_id": "2025-69646", "type": "ATS", "id_locale": "2025-69646-en", "job_description": "Manages portfolio of Construction brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503483662", "isPrivate": false, "latlongs": "34.0549076,-118.242643"}, {"id": 618503500924, "name": "Associate Gold Customer Service Representative Bilingual Spanish & English", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Chandler, Arizona, United States", "Lake Mary, Florida, United States", "Heathrow, Florida, United States", "Phoenix, Arizona, United States", "Tucson, Arizona, United States", "Plano, Texas, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1745418060, "t_create": 1744225680, "ats_job_id": "69681", "display_job_id": "2025-69681", "type": "ATS", "id_locale": "2025-69681-en", "job_description": "Helps customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. This is done by identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth, and retention of business. Provides counsel, guidance, and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products and services. Upholds our customer care standards by achieving individual goals on call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Maintains and tracks accurate data in various computer systems. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Must be able to pass state-specific insurance tests specific to this role, and be able to obtain necessary licenses in all applicable states. The training and testing are provided by the company if hired. Our Gold team plays an essential role in delivering #peaceofmind to our customers and agents, and we look forward to having you join us to help achieve our goals together.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503500924", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501603796, "name": "Claims Specialist, Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Remote, Remote, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1743707820, "t_create": 1733522280, "ats_job_id": "67625", "display_job_id": "2024-67625", "type": "ATS", "id_locale": "2024-67625-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Demonstrated leadership ability and time management skills to delegate work appropriately and organize resources effectively. Demonstrates an expert level knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree or equivalent training plus 4 to 6 years directly related work experience (at least two of which should ordinarily be in a team leader capacity). Licensing required in some states.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501603796", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618503272955, "name": "Medical & Disability Nurse Case Manager", "location": "Lake Oswego, Oregon, United States", "locations": ["Lake Oswego, Oregon, United States", "Bedford, New Hampshire, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Marlton, New Jersey, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Nursing", "business_unit": "3026-GRS-North America-US", "t_update": 1744916040, "t_create": 1743113760, "ats_job_id": "69462", "display_job_id": "2025-69462", "type": "ATS", "id_locale": "2025-69462-en", "job_description": "Effectively communicates with injured employees, medical professionals, field claims staff, attorneys, and others to obtain information, and to negotiate medical treatment and return to work plans using critical thinking skills, clinical expertise and other resources as needed to achieve an optimal case outcome. Utilizes the Nursing Process (assessment, diagnosis, planning, intervention and evaluation) to facilitate medical management to attain maximum medical improvement and return-to-work (RTW) per state jurisdictional requirements. Appropriately utilizes internal and external resources and referrals i.e., Utilization Review, Peer Review, Field Claims Specialists, Regional Medical Director Consults, and Vocational Rehabilitation to achieve best possible case outcome. Follows general technical direction from nurse manager, senior medical and disability case manager and/or CCMU staff to resolve highly complex medical and/or RTW issues and/or successfully manage catastrophic injuries. Documents all RN activities accurately, concisely and on a timely basis. This includes documenting the medical and disability case management strategies for claim resolution, based on clinical expertise. Adheres to confidentiality policy. Appropriately applies clinical expertise to claims and delivers services in an efficient and effective manner. Accurately and appropriately documents time tracking for work performed. Handles special projects as assigned. Ability to analyze and make sound nursing judgments and to accurately document activities. Strong communication skills in order to build relationships with injured employees, medical professionals, employers, field claims staff and others. Good negotiation skills to effectively establish target return to work dates and coordinate medical care. Knowledge of state, local and federal laws related to health care delivery preferred. Personal computer knowledge and proficiency in general computer applications such as Internet Explorer and Microsoft Office (including Word, Excel and Outlook). Degree from an accredited nursing school required (prefer Bachelor of Science in Nursing). Minimum of 3 to 5 years of clinical nursing experience; prefer previous orthopedic, emergency room, critical care, home care or rehab care experience. Previous medical case management experience a plus. Must also have current unrestricted registered nurse (R.N.) license in the state where the position is based and other assigned states as required by law. Must have additional professional certifications, such as CCM, COHN, CRRN, etc., where required by WC law.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503272955", "isPrivate": false, "latlongs": "45.4156817,-122.7159726"}, {"id": 618503432436, "name": "Commercial Claims Specialist - Bodily Injury", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1745254920, "t_create": 1743775260, "ats_job_id": "69591", "display_job_id": "2025-69591", "type": "ATS", "id_locale": "2025-69591-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). 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