We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model. Other professional skills required include superior communication skills (written, verbal, presentation, listening); approachability; tact; coaching/development; analyzing and problem solving; relationship and service driven; clear solutions orientation and commitment to achieving segment operational and financial objectives; negotiation skills; and demonstrated ability to consistently and positively influence others both internally and externally (brokers/customers) as required. Bachelor`s degree, 10 or more years of relevant experience that includes underwriting, claims, reinsurance, coaching/developing others, working with brokers/agents and currency with market trends and developments.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514225420", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516397127, "name": "Auto Claims Desk Adjuster Hybrid", "posting_name": "Auto Claims Desk Adjuster Hybrid", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Dallas, Texas, United States", "Fort Worth, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1775742000, "t_create": 1774640820, "ats_job_id": "75293", "display_job_id": "2026-75293", "type": "ATS", "id_locale": "2026-75293-en", "job_description": "An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. * An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. General understanding of overall claim operations and key stakeholders. College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516397127", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618516499828, "name": "Senior Casualty Claims Specialist - Central Standard Time Zone", "posting_name": "Senior Casualty Claims Specialist - Central Standard Time Zone", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Plano, Texas, United States", "Indianapolis, Indiana, United States", "Naperville, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1775738880, "t_create": 1775243460, "ats_job_id": "75379", "display_job_id": "2026-75379", "type": "ATS", "id_locale": "2026-75379-en", "job_description": "Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 2+ years Personal Lines Third Party Auto Casualty Experience. 2+ years Attorney Represented Experience. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516499828", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618514474535, "name": "Solutions Architect", "posting_name": "Solutions Architect", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1773030180, "t_create": 1765127820, "ats_job_id": "73526", "display_job_id": "2025-73526", "type": "ATS", "id_locale": "2025-73526-en", "job_description": "Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN. Job Introduction: The USRM Distribution Tech team is looking to add a dynamic Solutions Architect to their team. The candidate will be responsible for establishing and providing leadership to the technology strategy and technology roadmaps for the Insurance Professional Sales Experience portfolio. In this role, you will work closely with peer Solutions Architects, Solutions Engineers, and engineering teams to align engineering choices with enterprise standards and well-architected practices. You will maintain enterprise methodologies and techniques, including standards and guidelines for enterprise-wide use in technical management and systems of process development. You will develop specifications for new products/services, applications and service offerings. You will provide technical oversight and architecture/engineering solutions to large, strategic, complex system and application development projects at the domain or product level. You will be recognized as a thought leader who influences decisions made by senior leadership and advances the craft of architecture within our organization. About the job: Contributes to the development of the technology strategy and technology roadmaps that enable the business, usually for a specific business capability domain. Provides consultation and collaborates with Engineering Managers, business partners and peer groups regarding long and short-range product features. Provides oversight at the business capability domain level influencing decision-making and prioritizing the business and architecture backlog for the aligned development squads. Educates and drives adoption of well-architected practices in order to promote Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization into cultural norms. Contributes to design and development of architecture (integrated process, methodology, framework, software/applications, data, information, and technology) scalable solutions to business problems in alignment with the enterprise architecture direction and standards. Influences and partners with the Product Owners and engineering teams to align the technical design and strategy with the product roadmap. Connects Solution Engineering with Technology and Portfolio Architecture work to ensure sound roadmaps which deliver business value. Responsible for prototyping complex, cross platform business solutions to validate newer technologies. Reviews and ensures major architectural designs are consistent, maintainable, flexible and cost-effective solutions. Participates with application and infrastructure design architects to provide guidance for development and releases. Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. Share expertise ensuring that teams are continuously improving and learning together to meet current and future engineering and architecture needs. Qualifications Bachelor's degree in computer science, Information Systems, or a related field; advanced degree preferred. Minimum 10+ years of overall Tech experience with 2+ years in solution engineering, system design, and data management. Comprehensive knowledge of technical architecture methodologies and emerging architectural concepts and principles. Proficient in software engineering languages, tools, and emerging technologies, with preference for experience across legacy, current, and new technologies. Strong hands-on design and development experience with Single Page Applications (Angular / React), .NET, Typescript, Node.js, GraphQL AWS (S3, OCF), Kubernetes, CI/CD (GitHub Actions), Redis, Datadog/Splunk Proven success designing and delivering large-scale, cloud-native, API-first systems on AWS, leveraging modern DevSecOps, IaC, CI/CD, containerization and orchestration (Kubernetes), and end-to-end observability and security practices. Experience with data migration strategies and a strong understanding of layered solution designs and security concepts. In-depth understanding of business operations, objectives, global technology trends, and the financial services industry. Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels. An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516163590", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618516518025, "name": "Executive Underwriter, Middle Market Technology", "posting_name": "Executive Underwriter, Middle Market Technology", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Denver, Colorado, United States", "Austin, Texas, United States", "Chicago, Illinois, United States", "Bloomington, Minnesota, United States", "Salt Lake City, Utah, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1775504040, "t_create": 1775489760, "ats_job_id": "75400", "display_job_id": "2026-75400", "type": "ATS", "id_locale": "2026-75400-en", "job_description": "Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. Portfolio Management: Manages a sizable and complex book of technology business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516518025", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618506334824, "name": "Global Risk Solutions Claims Internship - Summer 2026", "posting_name": "Global Risk Solutions Claims Internship - Summer 2026", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Portsmouth, New Hampshire, United States", "Suwanee, Georgia, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States", "Lake Oswego, Oregon, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1775251860, "t_create": 1756512900, "ats_job_id": "72031", "display_job_id": "2025-72031", "type": "ATS", "id_locale": "2025-72031-en", "job_description": "Description Are you looking to help people and make a difference in the world? Have you considered a position in the fast-paced, rewarding world of insurance? Yes, insurance! Insurance brings peace of mind to almost everything we do in our lives--from family trips to buying your first car to weddings and college graduations. As a valued intern with our claims team, you'll help our customers get back on their feet. The details Think interns just answer the phone and get coffee? Not here. As a Claims Specialist Intern at Liberty Mutual, you'll be a part of a team and work with a mentor to learn firsthand what it's like to pursue a career in Claims at a global Fortune 100 company. We provide broker-sourced specialty property and casualty insurance solutions for U.S.-based businesses with complex or unique risks and high-severity loss potential. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the management process. Our combination of scale, expertise, and creativity enables us to move quickly, solve problems, and think ahead. We are ready to meet customers' needs promptly, with local service and in-depth underwriting experience across a broad spectrum of industries. You'll receive the support, tools, and resources required to conduct thorough investigations, evaluate losses, and negotiate settlements--all in a real-world context. Best of all, at the end of summer, you may have the opportunity to explore a future career with Liberty Mutual, one of the leading property and casualty insurers in the country. Qualifications What you've got You are enrolled in a Bachelor's degree program with at least one semester remaining following the summer with a strong academic record with a cumulative 3.0 GPA preferred You have 0-2 years of professional experience. You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism. You possess solid negotiation, analytical, and time management skills. You are detail-oriented and thrive in a fast-paced work environment. You must be able to work full-time for a 11 weeks You must have permanent work authorization in the United States. A little about us As one of the leading property and casualty insurers in the country, Liberty Mutual is helping people embrace today and confidently pursue tomorrow. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Assists Underwriters and Regional Managers in underwriting of new and renewal business accounts by reviewing and analyzing insured's (or prospective insured's) loss history, financials, and other pertinent information. Holds authority and assists in managing complex accounts and handling referrals from underwriting teams as needed. Serves as a liaison between Underwriting and support functions such as Claims, Legal, Product/Underwriting Strategy, and the Office of Underwriting. Assists in the creation, review, evaluation, cascade and recommended modifications to underwriting guidelines. Leads monthly renewal huddles and new business roundtables to facilitate topline growth while fostering staff development in areas of critical thinking, technical acumen and solution orientation. Provides significant input to the development of product capabilities, services, and geographic focus. Communicates with other product line leaders to provide high level customer service. Reviews and helps to negotiate policy terms and conditions. Assists other members of the business including Underwriters, Account Analysts and Regional Managers in product line and/or technical knowledge and development. Performs related duties as requested to include market/broker/insured engagement, report preparation, presentations, and special projects to assist in ensuring the success of the various product lines. Shares all aspects related to the bottom-line performance of the various product lines. Degree in Business or equivalent typically required A minimum of 10 years progressive underwriting experience expected, including a minimum of 2 years of proven underwriting management experience, preferred CPCU or professional insurance designation preferred Proven analytical ability to evaluate high impact underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information Demonstrated effective communication and interpersonal skills in dealing with internal and external partners required Must possess the following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515792078", "isPrivate": false, "latlongs": "33.748752,-84.38768449999999"}, {"id": 618515977888, "name": "Assistant Director II, Finance, Governance & Tax", "posting_name": "Assistant Director II, Finance, Governance & Tax", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States", "Seattle, Washington, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0022-Corporate Finance-US", "t_update": 1772826120, "t_create": 1772739240, "ats_job_id": "74896", "display_job_id": "2026-74896", "type": "ATS", "id_locale": "2026-74896-en", "job_description": "Oversees governance programs for Tax Information Reporting and Unclaimed Property, ensuring adherence to all IRS, state and jurisdictional requirements. Monitors legislative and regulatory changes affecting tax reporting and unclaimed property; assesses business impact and leads implementation of required process and/or system updates. Develops, maintains and enforces policies and business procedures to ensure regulatory compliance and strong internal controls. Partners with Legal, Tax, Compliance and business units to ensure alignment and consistent application of governance standards. Coaches, develops and manages staff, advancing team capabilities in compliance, risk management, and operational excellence. Fosters cross-functional collaboration across Treasury, Finance, Tax, Claims and other business units. Builds culture focused on compliance integrity, strong controls and high-quality customer service. Partners with Director to incorporate unit plans into overall Treasury/business unit(s) strategy. 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