We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Includes independently marketing Ironshore products to brokers. Travel to take client meetings and broker meetings. Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Includes new business goals. Service Value Proposition: Understands and articulates the specialized services Liberty can offer our Cyber/Technology liability insureds and how they compare to those provided by our competitors. Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. Communicates with other product line underwriters, managers and claims analysts in order to provide comprehensive customer service. Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team Degree in Business And/or Cybersecurity related field typically required A minimum of 3 years of progressive underwriting experience and/or other related experience CPLP or RPLU professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503724627", "isPrivate": false, "latlongs": "32.7766642,-96.79698789999999"}, {"id": 618504562542, "name": "Senior Strategy Manager", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "New York, New York, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "0620-GRS-Office of the CFO-US", "t_update": 1749497460, "t_create": 1747425420, "ats_job_id": "70290", "display_job_id": "2025-70290", "type": "ATS", "id_locale": "2025-70290-en", "job_description": "Actively contribute to the GRS strategic dialogue, including the development of the long-term business strategy. Support the alignment of business segment strategies with the overall GRS vision and strategy by partnering closely with business unit Strategy Leaders. Work closely with Head of GRS Strategy & Corporate Development, Strategy Leaders, Finance, Underwriting, Operations, Actuarial, and GRS LT throughout the strategic planning process. Collaborate with Strategy & Alignment team and Strategy Leaders to help identify business issues that drive additional strategic initiatives and proactive analyses. Support and, in some cases, lead GRS strategic initiatives, ensuring quality of work and proper communication among key stakeholders. Actively monitor and analyze market trends and the competitive landscape and share insights with the broader Strategy & Corporate Development department. Produce and lead executive-level communication pieces, both internal and external. Develop and/or support the development of all executive presentations for the GRS LT including materials to be used in GRS LT discussions, Board of Directors presentations, and LMG ELT discussions Mentor, aid and support GRS Strategy staff members in their professional development. Bachelor`s degree in business administration, marketing, operations management, computer science or other related field Minimum 7 years of relevant general business experience, to include experience with consulting, strategic planning, finance, and evaluation of the economics of an insurance business MBA or other relevant advanced degree desired Strong ability supported by demonstrated experience in managing cross-functional projects or strategic initiatives Strong understanding of the commercial and specialty (re)insurer market, potentially showcased by professional designations such as CPCU, ARM, ARe, etc. Expert influencing skills, with a strong ability to build consensus among multiple levels and functions within the organization Excellent communication skills Travel required up to 10%, which may include both US and International", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504562542", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618504630951, "name": "Director II IC, Product Analysis", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Product Management", "business_unit": "3034-GRS-Office of Underwriting-UK", "t_update": 1749589500, "t_create": 1747939260, "ats_job_id": "70379", "display_job_id": "2025-70379", "type": "ATS", "id_locale": "2025-70379-en", "job_description": "Responsible for product-specific capability enhancement decisions, this role drives Energy Transition product development and continuous improvement across Global Risk Solutions (GRS). Execution & Product Management Supports the Global Head of Energy Transition in implementing product strategies and the annual financial plan for Energy Transition to meet client and broker needs while maintaining profitability. Monitors developments in the macro and regional risk environments that could impact product portfolio performance and works with internal teams to ensure alignment between pricing, risk selection, and portfolio direction. Promotes knowledge sharing of relevant global and regional trends, risk performance results, and claim trends to inform underwriting decisions. Develops and implements plans for identification, quantification, wording approaches, and underwriter training specific to Energy Transition. Reviews and approves new Energy Transition product designs, ensuring alignment with internal stakeholders, clients, and brokers. Collaborates with actuarial, claims, and underwriting leadership to ensure products and wordings are appropriate and properly priced. Works with Sustainability and Risk teams to validate assumptions in transition risk scenarios. Establishes guidelines and standards to promote a consistent approach for Energy Transition underwriting and risk services. Adherence to all relevant regulatory requirements and demonstration of behaviors consistent with our Conduct Risk Policy is core to our Liberty Values. This includes placing customers at the center of the business and acting with integrity. The role requires understanding and proactively demonstrating compliance with all regulatory and internal requirements, including the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing policies. Ability to build effective relationships across the organization, including superiors, peers, and direct reports, supporting collaboration and meeting stakeholder needs. Ability to operate and influence in a complex matrix environment, articulating views clearly, analyzing data for insights, weighing alternatives, making decisions, and communicating outcomes. Highly developed quantitative analysis and problem-solving skills Excellent leadership and communication skills Proven ability to influence other leaders across an organization 10+ years progressively responsible work experience in an analytically driven environment Previous experience in consulting or call center / customer service analytics in insurance or financial services preferred but not required MBA or advanced degree in quantitative field preferred but not required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504630951", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618503546808, "name": "Senior Underwriter, Excess Casualty", "location": "New York, New York, United States", "locations": ["New York, New York, United States", "Philadelphia, Pennsylvania, United States", "Boston, Massachusetts, United States", "Pittsburgh, Pennsylvania, United States", "Charlotte, North Carolina, United States", "Washington, Washington, DC, United States", "Atlanta, Georgia, United States", "Hartford, Connecticut, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1749497460, "t_create": 1744396440, "ats_job_id": "69727", "display_job_id": "2025-69727", "type": "ATS", "id_locale": "2025-69727-en", "job_description": "The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Responsible for a profitable book of insurance business by marketing, managing, underwriting, and appropriately evaluating the acceptability of risks within delegated authority levels. Partners with agents and brokers to manage a complex book of excess liability business. Demonstrates decision-making authority, recommending quality exceptions where appropriate to maximize profitability and meet business plans. Supports marketing activities to agents and actively participates in the agency management process. Responsible for working with and protecting confidential and proprietary customer and Company information. Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Key Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Key Agents/Brokers. Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to preferred brokers to market and cross market. Provides input to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team. Qualifications Qualifications Intermediate-level knowledge of insurance products/coverage, underwriting, pricing, risk selection, market segments and marketplace; insurance finance and actuarial concepts; loss control/risk engineering; marketing techniques, regulatory environment and reinsurance; advanced-level knowledge of territory management. Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals, solve complex problems, establish and build healthy working relationships exceeds in mentoring relationships, and negotiate as normally acquired and a related bachelor's degree, eight to ten years of relevant experience preferred; CPCU or professional insurance designation strongly preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503546808", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 618504778930, "name": "Associate Agent Customer Service Representative", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1749497220, "t_create": 1748961480, "ats_job_id": "70514", "display_job_id": "2025-70514", "type": "ATS", "id_locale": "2025-70514-en", "job_description": "Delivers expertise by identifying and analyzing agent needs to offer solutions on Safeco products and services and provide education on self-service tools. Research policy, coverage and eligibility provisions Upholds our client care standards by achieving individual goals on call quality, handle time, adherence, first call resolution, and reliability Maintains and tracks accurate data in various computer systems. Associates degree in a business-related field or equivalent training required. Minimum of 6 months related work experience required; customer service experience or help desk preferred. Ability to review, record and organize information from a variety of departments. Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment. Ability to handle confidential and proprietary information. Proficiency with computers is mandatory; Knowledge and ability to use Microsoft office. Must have a clear understanding of the organization`s policies, standards and procedures to guide customer interactions. 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Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. Advanced-level knowledge of insurance products/coverage, underwriting, pricing, risk selection, market segments and marketplace; insurance finance and actuarial concepts; loss control/risk engineering; marketing techniques, regulatory environment and reinsurance; advanced-level knowledge of territory management. Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals, solve complex problems, establish and build healthy working relationships, lead mentoring relationships, and negotiate. A related bachelor's degree; seven to ten years of relevant experience preferred; CPCU or professional insurance designation strongly preferred. Minimum of five years of underwriting technology business. 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Directly and/or indirectly leads work streams for projects involving the Major Accounts Office of Underwriting. Provides thoughtful recommendations that influence decisions, initiatives, and underwriting strategy Completes complex data gathering and analysis on drivers of performance and execution of underwriting strategies Facilitates and develops recommendations for portfolio shaping based on analysis and discussion with partners Creates and supports processes and tools to enable proactive portfolio management Establishes key performance metrics to monitor portfolio quality, volatility, price adequacy, terms, and business strategies, as well as execution against portfolio objectives Monitors and reports out on performance, deviations from plan, and insights and trends to cross-functional peers. Bachelor's degree in Business, Economics, or other quantitative field Minimum 6 years, typically 8 years or more of relevant work experience Master's degree beneficial Proficient in Excel, PowerPoint, and data analysis software (eg: SAS, Access) Portfolio experience in Underwriting, Actuarial or Finance preferred Must have good planning, organizational, analytical, decision making and communication skills Experience managing projects preferred Knowledge of Casualty products, pricing plans, underwriting rules and systems, and databases Knowledge in Property, in addition to Casualty, is a plus! Front-line transactional experience, in addition to portfolio experience, is a plus! 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