We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Ensure security and compliance for voice traffic (TLS/SRTP, SBC security policies, firewalling, encryption, role-based access) to meet/exceed established industry standards such as PCI, NYDFS, and other similar evolving practices. Define and drive SLOs/SLAs, capacity planning, performance testing and call-quality monitoring. Create and maintain runbooks, playbooks and support automation for incident response and DR scenarios; participate in on-call rotations as needed. Mentor engineers, establish best practices and standards, conduct peer reviews with architecture and collaborate with product, SRE and software teams. 8+ years designing, implementing and operating SIP/VoIP networks and systems, with demonstrable experience working with Ribbon SIP telephony products. Strong hands-on experience with Kubernetes (production clusters, operators/CRDs, networking, security and scaling). Practical experience with CI/CD pipelines and deployment automation (Jenkins, GitLab CI, ArgoCD, Tekton or equivalent). Proficient software engineering skills - experience coding and scripting (Python, Go, or similar), writing automated tests and production-quality automation. Proven experience with infrastructure-as-code tooling (Terraform, CloudFormation) and container packaging (Docker, Helm). Deep understanding of RTP/SRTP, SIP signaling (REGISTER/INVITE/PRACK/etc. ), media handling, NAT traversal, and SBC behavior. Experience with cloud providers and managed Kubernetes (AWS/GCP/Azure) and cloud-native managed services. Strong knowledge of networking (TCP/UDP, QoS, UDP load balancing, BGP, routing) and security best practices for real-time communications. Excellent troubleshooting skills for high-volume, low-latency systems and experience operating in a 24x7 production environment. Prior experience building high-scale cloud-native voice platforms (SaaS voice, CPaaS or telco-grade platforms). Significant experience with Ribbon product line (SBC/PSX/RAMP/Analytics) and associated management/orchestration APIs. Experience with voice testing and load tools (SIPp, Hammer, PJSIP) and call-quality measurement tools (MOS, R-factor). Knowledge of observability tools (Prometheus, Grafana, Jaeger, ELK) and call trace analysis. Cloud and networking certifications (CCNP/CCIE, AWS/GCP/Azure certified) or Ribbon vendor certification. Experience with service mesh, eBPF or advanced Kubernetes network plugins for media acceleration. Strong system-design abilities with a bias for automation and repeatability. Clear communicator capable of translating technical trade-offs to stakeholders and mentoring teams. Proven track record delivering production systems end-to-end: design, build, deploy, operate and improve. Comfortable working in cross-functional Agile teams and driving engineering excellence. Bachelor`s degree in Computer Science or a related discipline and at least eight years of solid work experience in network management or an equivalent combination of education and work experience. Requires analytical ability, strong judgement and problem analysis as well as a broad knowledge of business function(s) and Network and IT industry business issues. Highly developed communication, negotiation, presentation and consensus building skill required. Thorough knowledge of business objectives, strategies and operations required. 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Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. Manages the litigation process through the retention of counsel. Adheres to the line of business litigation guidelines to include budget, bill review and payment. Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in the claims audit process. Provides claims marketing services by meeting with brokers, risk managers and reinsurers, as necessary. As required, maintains insurance adjuster licenses. Bachelors' and/or advanced degree. 7 + years claims/legal experience, with at least 2 years within a technical specialty preferred. Experience with Long Term Care Professional Liability and/or Medical Malpractice claims experience is required. Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge. Functional knowledge of law and insurance regulations in various jurisdictions. Demonstrated advanced verbal and written communications skills. 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Champion our end-users by seamlessly integrating insights from diverse sources, including primary and secondary research, industry news, and operational data. Forge high-trust partnerships with colleagues across multiple teams and departments, fostering collaboration and innovation. Be a recognized expert within the organization utilize expert-level knowledge to train others in user research methodologies and educate stakeholders on best practices and standards. Lead high-visibility research projects, collaborating closely with key stakeholders such as Servicing, Analytics, Product Solutions, UX Design, and more. Influence business partners to act on research insights by providing clear, actionable recommendations and relevant business context. Communicate findings with clarity and impact, tailoring your message for senior and executive-level stakeholders. Embrace diversity of perspective and foster effective collaboration with cross-functional teams to achieve shared goals. 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Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. Help lead alignment of Small Commercial strategy and product breakdown across the Small Commercial teams. Ability to work in a fast-paced environment but be extremely thorough at the same time Ability to collaborate effectively and build strong working relationships Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. 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Collaborates with squads/teams, technologies and architects across the organization to develop a deep understanding of the technologies and systems they support. Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership. With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem. Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio. Ability to work in a fast-paced environment but be extremely thorough at the same time Ability to collaborate effectively and build strong working relationships Advanced knowledge of Agile development methodologies as typically acquired through a Bachelor's degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams Master's degree preferred High level of proven business expertise needed to set clear priorities for product and understand business value impacts Develops strong stakeholder relationships and influencing across multiple organizational boundaries Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs Ability to lead varied audiences through census building Proven experience with Agile practices and expectations Comfortable with making decisions with some level of uncertainty Strong communication skills, both written and verbal Knowledge of insurance industry preferred Knowledge of relevant products and portfolio strongly preferred Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513348161", "isPrivate": false, "latlongs": "39.9611755,-82.99879419999999"}, {"id": 618513342649, "name": "US Cyber and Financial Lines Actuary", "location": "New York, New York, United States", "locations": ["New York, New York, United States", "Remote, Remote, United States"], "hot": 0, "department": "Actuarial", "business_unit": "0116-GRS-Actuarial-US", "t_update": 1758924780, "t_create": 1758231360, "ats_job_id": "72329", "display_job_id": "2025-72329", "type": "ATS", "id_locale": "2025-72329-en", "job_description": "Supporting pricing of and become a trusted advisor to US Cyber and Financial Lines profit centers for North America Specialty. Develop a consistent set of monitoring tools to assess the profitability of the business with a goal to provide timely and actionable insights Bachelor's degree required; Master's degree preferred. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) or in Society of Actuaries (ASA/FSA) designation preferred or comparable education/designation with relevant experience. Minimum 5-7 years relevant experience required. Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. Ability to motivate and mentor peers and motivate and train subordinates. 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A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}