We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with Commercial General Liability, Premises Liability, Employers Liability, Environmental, Commercial Auto, Products Liability, mass torts and other Commercial Casualty Claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348961", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618517101597, "name": "Claims Officer, Environmental Claims", "posting_name": "Claims Officer, Environmental Claims", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Chicago, Illinois, United States", "New York, New York, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778503920, "t_create": 1777897920, "ats_job_id": "75872", "display_job_id": "2026-75872", "type": "ATS", "id_locale": "2026-75872-en", "job_description": "Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition. Utilizes CMS to document claims and to diary future events or follow-up. Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. Manages the litigation process through the retention of counsel. Adheres to the line of business litigation guidelines to include budget, bill review and payment. Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in the claims audit process. Provides claims marketing services by meeting with brokers, risk managers and reinsurers, as necessary. Bachelors' and/or advanced degree. J.D. preferred. 7 + years claims/legal experience, with at least 2 years within a technical specialty preferred Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge Functional knowledge of law and insurance regulations in various jurisdictions Demonstrated advanced verbal and written communications skills Demonstrated advanced analytical, decision making and negotiation skills Advanced Environmental Claims and/or Pollution Claims experience preferred Experience with mass litigation and/or toxic tort required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517101597", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517226973, "name": "Claims Team Manager (Construction Liability Claims)", "posting_name": "Claims Team Manager (Construction Liability Claims)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Remote, Remote, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778777340, "t_create": 1778765700, "ats_job_id": "76067", "display_job_id": "2026-76067", "type": "ATS", "id_locale": "2026-76067-en", "job_description": "Supervises the day-to-day operations for the claims staff by establishing priorities, scheduling and assigning work, and coaching employees in reviewing, analyzing, investigating, negotiating and settling claims in compliance with Claims Quality Standards. Creates a high performing, results-oriented staff through candidate selection, onboarding, ongoing development, and managing individual performance with regular coaching focused on behavior and technical skill sets. Leads and actively contributes to a culture of continuous improvement and ensures utilization of tools and behaviors within the Liberty Management System to foster critical thinking and innovation around problem solving and development of standard work Responsible for building and maintaining internal and external customer relationships. Serves as a primary point of contact for agents, brokers and policyholders. Hosts and facilitates in person and/or telephonic claim reviews on a continuous cycle and ensures Special Service Instructions are managed appropriately. Often called upon to do presentations for existing and prospective customers. Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs. Coaches to improve technical expertise within the team Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement. Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices. Advanced knowledge of Commercial Liability and Auto Liability policies, with proven ability to interpret contracts and evaluate risk transfer, including indemnity, additional insured, and third-party exposure analysis required. Proven success coaching and developing remote claims professionals, with the ability to drive accountability, engagement, and performance across a virtual team environment required. Strong leadership skills in mentoring less experienced claims professionals through consistent feedback, claim file guidance, and intentional development plans tailored to a remote workforce required. Construction liability claims experience strongly preferred, including exposure to owner/developers, OCIP/CCIP programs, NY Labor Law, complex third-party liability investigations, and multi-party litigation. Knowledge and capabilities typically acquired through a BS/BA degree (or equivalent) and at least 6 years of related experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517226973", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517217946, "name": "Senior Casualty Claims Specialist - Pacific or Mountain Time Zone", "posting_name": "Senior Casualty Claims Specialist - Pacific or Mountain Time Zone", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Chandler, Arizona, United States", "Phoenix, Arizona, United States", "Idaho Falls, Idaho, United States", "Tempe, Arizona, United States", "Peoria, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1779107340, "t_create": 1778728680, "ats_job_id": "76063", "display_job_id": "2026-76063", "type": "ATS", "id_locale": "2026-76063-en", "job_description": "Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 1+ years Personal Lines Third Party Auto Casualty Experience. 1+ years Attorney Represented Experience. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517217946", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618515992623, "name": "Claims Specialist, Workers Compensation - West Region", "posting_name": "Claims Specialist, Workers Compensation - West Region", "location": "Lake Oswego, Oregon, United States", "locations": ["Lake Oswego, Oregon, United States", "Bakersfield, California, United States", "Glendale, California, United States", "Scottsdale, Arizona, United States", "Rocklin, California, United States", "Sacramento, California, United States", "Chandler, Arizona, United States", "Portland, Oregon, United States", "Long Beach, California, United States", "Liberty Lake, Washington, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778244360, "t_create": 1772804160, "ats_job_id": "74904", "display_job_id": "2026-74904", "type": "ATS", "id_locale": "2026-74904-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515992623", "isPrivate": false, "latlongs": "45.4156817,-122.7159726"}, {"id": 618517042931, "name": "Senior Claims Specialist I, Workers Compensation - West Region", "posting_name": "Senior Claims Specialist I, Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Vancouver, Washington, United States", "Glendale, California, United States", "Liberty Lake, Washington, United States", "Scottsdale, Arizona, United States", "Sacramento, California, United States", "Los Angeles, California, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778069340, "t_create": 1777418640, "ats_job_id": "75814", "display_job_id": "2026-75814", "type": "ATS", "id_locale": "2026-75814-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517042931", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618517200333, "name": "Senior Director, AI & Data Science - Claims & Fraud", "posting_name": "Senior Director, AI & Data Science - Claims & Fraud", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Data Science", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1778844780, "t_create": 1778620260, "ats_job_id": "76052", "display_job_id": "2026-76052", "type": "ATS", "id_locale": "2026-76052-en", "job_description": "Set the data science and AI strategy for MSP and the Central Fraud Hub. Own the portfolio: what gets built, what gets killed, and what gets scaled. Lead, grow, and develop a team of data scientists. Hire, coach, and create the conditions for technical excellence and accountability. Partner with senior business leaders to find the highest-leverage opportunities, scope them rigorously, and drive adoption into workflows and decisions. Oversee technically complex work: predictive models, optimization, experimentation, and applied generative AI. Stay close enough to the detail to push quality and make hard tradeoff calls. Present findings and recommendations to senior executives. Influence decisions on profitability, customer experience, loss outcomes, and program design. Champion responsible AI: explainability, fairness, governance, and alignment with regulatory expectations in a highly regulated environment. Build the operating rhythm with business partners (roadmaps, value tracking, experimentation, adoption measurement) that turns pilots into scaled, durable solutions. Significant experience leading data science, ML, or AI teams, including director-level or team-of-teams scope. Track record of getting ML, optimization, experimentation, or generative AI solutions adopted into business operations, not just deployed. Demonstrated ability to partner with senior executives and shape strategy, not just deliver requests. Strong people leadership: hiring, developing, and retaining technical talent in a competitive market. Comfort translating technical concepts for non-technical executives and frontline operators. Experience in regulated, high-stakes, or operationally complex environments. Bonus, not required: direct experience in claims, fraud/SIU, medical claims, billing, underwriting, or insurance more broadly.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517200333", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517077857, "name": "Senior Casualty Claims Resolution Specialist - Complex - Central/Southwest Region", "posting_name": "Senior Casualty Claims Resolution Specialist - Complex - Central/Southwest Region", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Marlton, New Jersey, United States", "Orlando, Florida, United States", "Indianapolis, Indiana, United States", "Warrenville, Illinois, United States", "Plano, Texas, United States", "Albany, New York, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1779124200, "t_create": 1777646220, "ats_job_id": "75857", "display_job_id": "2026-75857", "type": "ATS", "id_locale": "2026-75857-en", "job_description": "Deliver Impact That Matters. Your judgment plays a key role in shaping outcomes. You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience. Flexibility Meets Purpose This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub. You'll Keep Growing From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact. 5+ years managing complex and litigated casualty claims Deep expertise handling severe to catastrophic injuries and fatalities Strong analytical thinking, negotiation skills, and sound judgment Ability to thrive in a fast\u2011paced, high\u2011stakes environment Professionalism, empathy, and exceptional communication skills Must have an advanced knowledge of coverage, liability, and complex claims handling procedures. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 5-7 years of directly related experience. Ability to obtain proper licensing as required. Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Collaborate closely with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences. Prepare detailed litigation and trial reports for local management and Home Office. Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance. Responds to various written and telephone inquiries including status reports. Maintain accurate reserves, recommending increases on cases in excess of authority. Safeguard financial and confidential information across all claim files. Oversee billing practices of outside and in\u2011house counsel to ensure compliance and cost efficiency. May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies. Participate in special projects at the direction of leadership.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517077857", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517217931, "name": "Casualty Claims Adjuster", "posting_name": "Casualty Claims Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Suwanee, Georgia, United States", "Lake Mary, Florida, United States", "Chandler, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1778865120, "t_create": 1778728500, "ats_job_id": "76062", "display_job_id": "2026-76062", "type": "ATS", "id_locale": "2026-76062-en", "job_description": "Apply now to learn and grow with us. Contribute positively; We come to work every day with the intent to make a positive impact on our work and on everyone around us. Investigates and evaluates coverage, liability, damages, and settles Bodily Injury claims directly with injured parties, within prescribed authority levels. Pursues proactive contact with injured parties through various creative means to connect, listen, empathize and make early settlement offers whenever appropriate to resolve injury claims. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims; refers tasks to auxiliary resources as necessary and advises as to proper course of action. Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management tools and techniques to ensure accuracy in decision making. Keeps files updated with clear documentation for ease in understanding the status of investigations, evaluations and negotiations throughout the claim life cycle. Strong written and oral communication skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Growth mindset; adapts well to change including new standard work and new tools Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred. Liability experience or policy and claims knowledge preferred. Bachelor's degree preferred. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517217931", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517137514, "name": "Claims Manager I", "posting_name": "Claims Manager I", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Chicago, Illinois, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778705040, "t_create": 1778165400, "ats_job_id": "75947", "display_job_id": "2026-75947", "type": "ATS", "id_locale": "2026-75947-en", "job_description": "Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management). Serve as technical resource not only for claims staff, but also cross-functional partners, including Underwriting, Actuarial, Finance and Operations. Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including, but not limited to direct participation in mediation and arbitration and active participation in settlement discussions. Perform quality assurance reviews/observations and provide feedback to team as well as action plan for development of team, where necessary. Provide regular reports to claims management regarding losses either exceeding or likely to exceed the authority level in accordance with best practices. Must be able to present effectively, produce appropriate reports and develop team and train team in these skills. Partner with underwriting managers/team to provide excellent customer service and to market and meet with brokers, risk managers and reinsurers. Demonstrate ability to forge and maintain relationships with external customers, effectively resolving concerns where necessary. Ability to effectively articulate the claims value proposition in claims advocacy meetings, account renewals and new business prospecting. Present at industry conferences or publishes external industry content. Lead short to medium-term strategic claims activities/priorities for the product line, with alignment with the strategic priorities of IronHealth and NAS Claims. Oversee projects assigned by the MMF Claim Product Lead. Support Company goals of being the most trusted global brand; delivering top quartile profitability; being the best place to work; and achieve scale where it matters. Serve as a role model for high performance to achieve strategic outcomes and leverage diversity of perspectives in service of the best solution. Other duties as assigned, including delivery on established operational goals and objectives. Bachelors' degree or equivalent training A minimum of 5 years of relevant and progressively more responsible work experience required, including at least 2 years of supervisory experience preferred. Miscellaneous Medical Facilities, Healthcare Professional Liability or medical malpractice claims experience preferred. At least 5 years claims handling within a technical specialty. Requires advanced knowledge of claims handling concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, and product competition within the marketplace. All-lines Adjusters License is required. Requires advanced knowledge of a technical specialty. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}