We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Massachusetts, United States"], "hot": 0, "department": "Nursing", "business_unit": "3026-GRS-North America-US", "t_update": 1745954700, "t_create": 1743113760, "ats_job_id": "69462", "display_job_id": "2025-69462", "type": "ATS", "id_locale": "2025-69462-en", "job_description": "Effectively communicates with injured employees, medical professionals, field claims staff, attorneys, and others to obtain information, and to negotiate medical treatment and return to work plans using critical thinking skills, clinical expertise and other resources as needed to achieve an optimal case outcome. Utilizes the Nursing Process (assessment, diagnosis, planning, intervention and evaluation) to facilitate medical management to attain maximum medical improvement and return-to-work (RTW) per state jurisdictional requirements. Appropriately utilizes internal and external resources and referrals i.e., Utilization Review, Peer Review, Field Claims Specialists, Regional Medical Director Consults, and Vocational Rehabilitation to achieve best possible case outcome. Follows general technical direction from nurse manager, senior medical and disability case manager and/or CCMU staff to resolve highly complex medical and/or RTW issues and/or successfully manage catastrophic injuries. Documents all RN activities accurately, concisely and on a timely basis. This includes documenting the medical and disability case management strategies for claim resolution, based on clinical expertise. Adheres to confidentiality policy. Appropriately applies clinical expertise to claims and delivers services in an efficient and effective manner. Accurately and appropriately documents time tracking for work performed. Handles special projects as assigned. Ability to analyze and make sound nursing judgments and to accurately document activities. Strong communication skills in order to build relationships with injured employees, medical professionals, employers, field claims staff and others. Good negotiation skills to effectively establish target return to work dates and coordinate medical care. Knowledge of state, local and federal laws related to health care delivery preferred. Personal computer knowledge and proficiency in general computer applications such as Internet Explorer and Microsoft Office (including Word, Excel and Outlook). Degree from an accredited nursing school required (prefer Bachelor of Science in Nursing). Minimum of 3 to 5 years of clinical nursing experience; prefer previous orthopedic, emergency room, critical care, home care or rehab care experience. Previous medical case management experience a plus. Must also have current unrestricted registered nurse (R.N.) license in the state where the position is based and other assigned states as required by law. Must have additional professional certifications, such as CCM, COHN, CRRN, etc., where required by WC law.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503272955", "isPrivate": false, "latlongs": "45.4156817,-122.7159726"}, {"id": 618503748378, "name": "Senior Technical Claims Specialist, Construction Complex", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1745263260, "t_create": 1745078160, "ats_job_id": "69871", "display_job_id": "2025-69871", "type": "ATS", "id_locale": "2025-69871-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Seeking qualified and experienced candidates with Construction Liability claims experience to join the Liberty Mutual family! The GRS North America Construction Complex team plays a pivotal role in driving and enabling the success across our Commercial Casualty organization. Our team is responsible for determining coverage, investigating complex and highly complex commercial casualty claims by determining liability, setting and adjusting reserves, evaluating the claim, negotiating a settlement, authorizing and resolving the claim. We have a current and immediate opening for a Senior Technical Claims Specialist who will demonstrate a high level of expertise and sound judgment in complex matters, and may act as a subject matter expert for complex Construction claims. This is not a typical Construction Complex Adjuster desk role. We are looking for someone with flexibility to assist in training others, participating in special projects, and assisting the Manager as needed. This role is preparing the Senior Technical Claims Specialist for a managerial role, and allowing the ideal candidate to assist with our operation in different ways. The position is for Commercial General Liability and not Construction Defect claims! In this role you will lead Construction Complex strategy, which includes deepening collaboration across GRS teams, gaining alignment to drive value for the line, and improve speed of decision making to help us win with purpose, together. This role will also partner with our Excess Casualty to assess product strategy. If you have experience with Complex Construction Liability claims, please apply! You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Boston, MA; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change. In this role, you can expect to: Determine coverage, investigate and negotiate claim for settlement or may deny claims as determined by investigation. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suite. Manage the practices and billing activities of outside Counsel, Medical Providers or Vendors. Train and mentor staff as appropriate; manage relationships and act as a liaison with various business partners (e.g. Underwriting, Reinsurance, Etc.). Participate in special projects as assigned or approved for. Critical aspects of this role include: Determine loss coverage, amounts owed, discovery plans, setting reserves and negotiation. Accountability for security of financial processing of claims, as well as security information contained in claims files. Keeping abreast of existing and proposed legislation, court decisions and trends and experience, pertaining to specialty coverage issues. Analyzing the impact upon claims policies and advise Claims Management so appropriate action can be taken where required. This is a Complex Construction position for Bodily Injury and discrete Property Damage Claims. This role is not dealing with Construction Defect Claims. Qualifications Bachelor's degree preferred, 5 to 7 years Commercial Claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Experience training and mentoring others in a claims environment would be ideal. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly Bachelor's degree and 5 to 7 years claims adjusting experience. Prior experience with Construction Liability claims in excess of $250,000 or $500,000 strongly desired! Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503748378", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618502573153, "name": "Senior Surety Underwriter", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Warrenville, Illinois, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1742913120, "t_create": 1739568300, "ats_job_id": "68753", "display_job_id": "2025-68753", "type": "ATS", "id_locale": "2025-68753-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. This position requires travel of approximately 25% of time. Bachelor's degree in Finance, Accounting or equivalent and a minimum of 5 years' experience expected, preferably 7 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the Contract Small to Mid Surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. Salary and level based on experience and location.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502573153", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618502994220, "name": "Senior Technical Claims Specialist, Excess Coverage & Specialized Claims", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Suwanee, Georgia, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1744825560, "t_create": 1741715700, "ats_job_id": "69198", "display_job_id": "2025-69198", "type": "ATS", "id_locale": "2025-69198-en", "job_description": "As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Advanced to expert knowledge of Commercial Casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. 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Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). 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Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Bachelor's degree in Finance, Accounting or equivalent and a minimum of 5 years experience expected, preferably 7 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the Core Contract Surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. 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Prepare and review coverage letters. Serve as claim resource for underwriting/product management leadership in new endorsements and policy wording and review. Review lawsuit documentation and supporting documents, claim file, investigation, etc. Establish actions to be taken to resolve claim/lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Provide pre-litigation advice and review of coplex coverage issues. Establish appropriate working team (Home Office Legal, Defense Counsel and Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside Counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. 10+ years of increasing complex coverage work. Prefer experience as internal or external Coverage Counsel. J.D. not required, but preferred. Strong writing and presentation skills. Advanced to expert knowledge of Commercial Casualty claims coverage, investigation, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the areas of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 10 or more years of experience. Aptitude to assimilate materials on many different subjects from various sources. Ability to adapt to work in multiple claim systems. Excess claims experience with Premises Liability, Employers Liability, Environmental, Auto, Products Liability, Mass Torts and other Commercial Casualty Claims experience required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502750118", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618502945781, "name": "Senior Technical Claims Specialist", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Hoffman Estates, Illinois, United States", "Lawrenceville, Georgia, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1741803480, "t_create": 1741304160, "ats_job_id": "69128", "display_job_id": "2025-69128", "type": "ATS", "id_locale": "2025-69128-en", "job_description": "As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Attend mediations, trials, customer reviews and other meetings. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years Commercial claims adjusting experience (not Property) Experience with Commercial Specialty Claims and/or Energy claims strongly preferred. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. 3+ years of Personal Lines Third Party Auto Casualty experience 3+years of Litigation experience Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. 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Interacts independently with underwriters and UW managers on mandatory referrals and voluntary consultations. Supports Sr. Director(s) on technical reviews of prioritized business sectors and/or areas of opportunity, product enhancements and controls, portfolio management, and account reviews, and serves as trusted advisor and thought leader on emerging risk exposure identification and mitigation, coverage analysis, financial and collateral analysis, and key pricing and program structure considerations. Works collaboratively with peers to proactively build and adapt underwriting positions, product needs, and underwriting guidelines; monitors evolving state regulations, legislation, key legal cases, and claims trends to enable informed perspective. Evaluates portfolio performance regularly, working with Underwriting Managers and cross-functional Senior Staff to identify drivers of performance, risks, and opportunities. Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews, quality assurance) and recommends improvements, as needed. Drives UW technical excellence across Mobility Solutions, working with Underwriting Managers and cross-functional Senior Staff to identify and resolve issues. Works with Underwriting Managers and cross-functional Senior Staff to identify product and services enhancements, underwriter capability development opportunities (e.g., skills, tools), and UW process, technology and data needs/enhancements, and works with others to create actions plans and/or develop business cases for prioritization. Models effective collaboration within and across teams and business unit stakeholders and functional partners (e.g., UW Support, Claims, Actuarial, Product, Client, OOU, Credit, Finance, Reinsurance). Ensures that strategic connectivity is maintained and a holistic underwriting perspective is applied to appetite and coverage positions on sharing economy and mobility platform risks across other lines of business offered in GRS NA, such as excess casualty and inland marine exposures for autonomous vehicle risks, as one example. Expert-level knowledge of all aspects of coverage forms, exclusions, exposure, pricing, structure, rating, rating plans, captives, loss forecasting, credit risk, market dynamics. Advanced knowledge of and experience operating within several different industry segments, experience with and knowledge of Auto and GL programs is key, including contractual liability; insurance operations; claims, finance and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends. Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model. Other professional skills required include: superior communication skills (written, verbal, presentation, listening); approachability; tact; coaching/development; analyzing and problem solving; relationship and service driven; clear solutions orientation and commitment to achieving segment operational and financial objectives; negotiation skills; and demonstrated ability to consistently and positively influence others both internally and externally (brokers/customers) as required. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}