We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. 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In this pivotal role, you will: Spearhead custom, moderate to complex research initiatives to inform our claims experience strategy, directly impacting user satisfaction and driving business outcomes. Champion our end-users by seamlessly integrating insights from diverse sources, including primary and secondary research, industry news, and operational data. Forge high-trust partnerships with colleagues across multiple teams and departments, fostering collaboration and innovation. Lead high-visibility research projects, collaborating closely with key stakeholders such as UX, Product Owners, IT, Analytics, and more. Contribute to and potentially lead the objective-setting and discovery process, including user persona development, journey-mapping, and interpretation of user goals. Showcase your ability to influence business partners to act on research insights by providing clear, actionable recommendations and relevant business context. 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Provide meeting planning support to all levels of internal clients. Work with multiple parties to schedule, plan and execute a complex mix of conference center meetings including multi-day, high impact, high visibility meetings, as well as shorter, variable duration meetings. Assist the Conference Center Manager in defining daily operations of the Associate Coordinators and Coordinator(s). Provide guidance to Conference Center Coordinators, Conference Center Associate Coordinators and contracted personnel at designated locations including scheduling, training, performance reviews and appropriate feedback and coaching. Work with Conference Center Manager to develop and manage internal budgets. Utilize multiple on-line tools, such as Reserve and Outlook to streamline the process of planning, sourcing, and managing conference room utilization. Respond to client questions and requests. Must be capable of making on-the-spot, sound decisions in unique situations. Partner with Conference Center Manager and other departments in the design and implementation of integrated Audio-Visual systems. Additional duties may include project-related work as assigned by Conference Center Manager. May have responsibilities for after-hours events or weekend meetings. Bachelor`s Degree or a minimum of 3-5 years` experience in Conference/Meeting Planning industry or hospitality background Displays strong customer service skills, with high attention to detail Knowledge of or experience in project management methodologies Must have strong technical aptitude and interest in learning new technologies Strong written and oral communication skills Demonstrates critical thinking and problem-solving skills Demonstrates polished interpersonal and organizational skills Demonstrates ability to exercise judgment, to shift priorities and to organize multiple tasks simultaneously with minimal direction Demonstrates ability to manage people and resources cost-effectively Demonstrates the ability to work in a team environment Certified Meeting Professional designation preferred Proficiency with Microsoft Products Ability to lift up to 25 lbs Ability to transfer materials to meeting rooms", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618497602025", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618496591981, "name": "Senior Underwriter, Excess & Umbrella", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1715687640, "t_create": 1710872100, "ats_job_id": "63310", "display_job_id": "2024-63310", "type": "ATS", "id_locale": "2024-63310-en", "job_description": "Participates in Client meetings both virtual and in-person. Risk Selection: evaluates or assesses the business applying for insurance by qualifying accounts; identifying, selecting and assessing risks; determining the premium, policy terms and conditions; obtaining approvals; creating/presenting the proposal to the agent/broker and successfully negotiating deals. Risk Selection is paramount in addition to setting appropriate attachment, capacity deployment, etc. Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-off and referrals. Leadership: Demonstrates an area of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Bachelor's degree or advanced degree. A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience. CPCU or professional insurance designation preferred. Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques.\u200b Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues.\u200b Proven track record of developing and underwriting profitable business.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618496591981", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618496906059, "name": "Complex Claims Unit Manager, Commercial Casualty/Environmental Claims", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "New York, New York, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1715700240, "t_create": 1711980420, "ats_job_id": "63485", "display_job_id": "2024-63485", "type": "ATS", "id_locale": "2024-63485-en", "job_description": "Reviews and approves, within assigned authority limits, claim expenses and settlements that exceed the claims employee's authority level appropriately refers claim expenses and settlements that exceed personal authority limits for approval. Strong coverage, writing, collaborative, time-management, and communication skills needed. Hires, develops and manages staff in order to create a high performing results oriented staff. Creates and maintains a positive work environment and culture that drives employee engagement and motivation. Provides on-going coaching, and conducts performance reviews. Identify performance problems and initiate disciplinary actions. Acts as a technical expert and resource for staff. Refers problems and issues out of authority level to Management. Management experience a plus. Casualty environmental experience required. Achieves goals for a top-tier customer experience, employee engagement, loss cost accuracy and reserving, and consistent, quality claims handling practices. Advanced knowledge of Commercial Casualty insurance, claims investigation, coverage evaluation, loss assessment, reserving, insurance legal & regulatory environment, claims processes, applications/systems and procedures, medical terminology, and finance. Other skills required include: planning/organizing work, communication (verbal, written, presentation, etc), collaborating with others, diplomacy/tact, business/financial acumen, and adaptability. Bachelor's degree or equivalent and 7+ years of progressively more responsible related work experience. Primary and Excess experience, especially with Commercial Claims, is preferred! Prior Management experience with P&C Claims is desired.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618496906059", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618497688568, "name": "Senior Claim Resolution Specialist I, NF (NY Experience Required)", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Bala Cynwyd, Pennsylvania, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1715717880, "t_create": 1715352600, "ats_job_id": "64159", "display_job_id": "2024-64159", "type": "ATS", "id_locale": "2024-64159-en", "job_description": "Manages, investigates and resolves medical claims or medical litigation claims assigned by the Claims Team Manager and assists in providing service to policyholders and agents for moderate exposure and/or complex claims under limited supervision. Responsible for evaluating and assessing medical litigation claims and identifying the appropriate litigation strategy to minimize overall risk.Depending on jurisdiction, may attend court hearings or conferences and presents arguments to arbitrator and attorneys. Manages, evaluates and resolves claims assigned by Claims Team Manager. Evaluates liability, medical necessity, causality and settles claims within prescribed authority. Communicates with policyholders, agents, witnesses, and claimants in order to gather information regarding claims and refers tasks to auxiliary resources as necessary. Responds to various written and telephone inquiries including status reports. Reviews medical records and bills to verify claimed treatment is causally related to the accident and is reasonable and necessary given facts of the claim. Ensures adequacy of reserves and settlement authority. Confirms or denies coverage and liability and advises policyholders, agents and claimants as to proper course of action. Makes effective use of loss management techniques (IMEs, Nurse Review, andBill Review). Negotiates settlements with attorneys, claimants, and medical providers. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required. Identifies and recommends referral of potentially fraudulent claims to the Special Investigation Unit. Recognizes continuous improvement opportunities and develops problem statements and countermeasures for implementation commensurate with the parameters of current assignment. Strong written and oral communications skills required Good interpersonal, analytical, decision making and negotiation and influencing skills required Customer service experience preferred Knowledge of legal liability, general insurance policy coverage and the ability to review and understand medical records to determine causality and medical necessity The capabilities, skills and knowledge required is normally acquired through a Bachelors degree or equivalent experience and 3 to 5 years of directly related experience Ability to obtain proper licensing as required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618497688568", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618496750097, "name": "Senior Underwriting Officer - Construction", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Plano, Texas, United States", "Atlanta, Georgia, United States", "Chicago, Illinois, United States", "Remote, Remote, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1715687640, "t_create": 1711720860, "ats_job_id": "63457", "display_job_id": "2024-63457", "type": "ATS", "id_locale": "2024-63457-en", "job_description": "Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation, and lead/excess) in Majors Construction. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary consultation items. Ensures continuity and alignment between Primary and Excess Casualty placements. Supports Executive Underwriting Officer on transactions and serves as trusted advisor in the areas of exposure, coverage analysis, and key pricing/financial elements within their authority. Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed. Evaluates portfolio performance regularly in Majors Construction, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities. Drives UW technical excellence across Majors Construction, working with Underwriting Leaders to identify and resolve issues. Works with Underwriting Leaders to identify product and services enhancements, underwriter capability development opportunities (e.g., skills, tools), and elevates to Executive Underwriting Officer and Majors Chief Underwriting Officer. Models effective collaboration within/across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams). Expert-level knowledge of all aspects of coverage forms, exclusions, and exposure. Pricing, structure, rating, rating plans, loss forecasting, credit risk, market knowledge, preferred. Advanced knowledge of and experience operating within several different industry segments - experience with and knowledge of Construction programs key; insurance operations; claims, finance and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends. Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model. Other professional skills required include superior communication skills (written, verbal, presentation, listening); approachability; tact; coaching/development; analyzing and problem solving; relationship and service driven; clear solutions orientation and commitment to achieving segment operational and financial objectives; negotiation skills; and demonstrated ability to consistently and positively influence others both internally and externally (brokers/customers) as required. 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expectations regarding how we measure and monitor macro events that impact reserving FCAS with at least 10 years of progressively increasing experience in actuarial roles; reserving and supervisory experience preferred Broad knowledge of personal, commercial and specialty insurance; experience with non-US business and reinsurance preferred Experience building consensus and executing on change with cross-functional teams Advanced decision making and problem-solving skills Exceptional team building and employee development skills Track record of forming trusted relationships with business leaders Demonstrated experience providing proactive guidance to drive business value Excellent written and verbal communication skills; ability to tailor messaging to diverse audiences Adheres to the highest standards of personal and professional integrity", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}