We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Product Management", "business_unit": "3044-USRM-PL Property & Specialty Product-US", "t_update": 1779197520, "t_create": 1778267280, "ats_job_id": "75990", "display_job_id": "2026-75990", "type": "ATS", "id_locale": "2026-75990-en", "job_description": "Develop a clear, sequenced timeline for Umbrella-specific interim deliverables across each phase of the project Identify and align resources needed to support Umbrella requirements work, coordinating with the broader P&S Frontier team and relevant subject matter experts Where applicable, develop cross-LOB plans that account for Umbrella's relationship to other lines (e.g., identifying reusable requirements or shared capabilities from Auto as a potential parallel) Proactively surface risks, decisions, and dependencies ahead of key milestones and ensure the right stakeholders are engaged to keep work moving Ensure deliverables are completed on time, meet quality standards, and are structured to support downstream elaboration and build Track progress against the plan, identify gaps or blockers, and make day-to-day decisions to keep work moving without requiring constant escalation Partner closely with Experience, Solutions, and Tech teams to ensure Umbrella requirements are aligned and actionable As needed, support planning and execution of Condo-specific deviations from the Homeowners baseline Identify where Condo requires unique requirements work versus reuse from Home, and ensure those deviations are captured and sequenced appropriately The ideal candidate will have: Experience in personal lines insurance product management or program management, with familiarity across the policy lifecycle (new business, servicing, renewal, etc.) Strong program management skills: ability to build and maintain plans, track deliverables across multiple workstreams, and ensure consistent progress against timelines Comfort working in ambiguous, evolving environments where plans and priorities may shift as the program matures Strong communication and coordination skills, with the ability to align stakeholders across product, technology, and delivery teams Familiarity with requirements development processes (e.g., ability-to statements, epics, business journeys) is a plus, though deep technical expertise is not required Auto insurance experience is a plus given similarities between Umbrella and Auto lines of business Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field Minimum 7 years relevant work experience, typically 10 years PhD or equivalent research experience beneficial Expert skills in Excel, PowerPoint, and statistical software packages (e.g, SAS, Emblem) Must have exceptional planning, analytical, decision-making, communication, and project management skills Experience managing or leading others 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Quantify the impact of key bodies of work by applying analytical techniques to translate value hypotheses into defensible, data-backed assessments that stand up to scrutiny Develop and refine key metrics, KPIs, and targets for transformation initiatives and core workstreams, ensuring each body of work has clear, measurable indicators tied to Our Path to 2030 objectives. Deliver actionable insight to leadership that informs prioritization decisions, surfacing what is working, what is at risk, and where resources and focus should shift to protect or accelerate value. Partner with business and technology leaders as part of broader working teams to understand initiative scope, validate value assumptions, and build shared alignment on how impact will be measured and realized. Build and maintain reporting that tracks plan versus actual performance at the initiative level, making trends, variances, and opportunities visible and actionable. Pressure-test business cases and assumptions with rigor and constructive challenge, holding stakeholders accountable to committed outcomes and flagging risks early. Contribute to the evolution of the value realization framework and measurement standards used across the Transformational Office, helping codify best practices as the capability matures. Embrace a one-transformation-office mindset. The transformation office is a small team, meaning that everyone wears multiple hats. While value capture is the key responsibility, you should expect to contribute to adjacent priorities when deemed fit. We succeed as one team. Masters Degree in Mathematics, Economics, Statistics or any other quantitative field plus a minimum 5 years of applied business / non-academic experience preferred. For non-Masters Degree candidates, Bachelor's Degree and minimum of 7 years of applied business/non-academic experience, or equivalent. Proven track record of developing and applying modeling to business problems. Deep knowledge of data sources, tools and business drivers. Comprehensive understanding of the insurance value chain -- from underwriting and pricing through claims, operations, and distribution -- with the ability to connect process-level knowledge to financial and operational value drivers across the business. Ability to apply more advanced analytical concepts to improve business outcomes. Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem). 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Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. 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In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities. In-depth knowledge of business operations, objectives and strategies. Advanced knowledge of management concepts, practices and techniques. Ability to promote a team environment consisting of several teams Knowledge of Financial concepts and the insurance industry, including familiarity with Premium & Losses and managing risk. Highly developed negotiation, facilitation and consensus building skills. 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Bachelor's degree in computer science, Engineering, Finance, or Business Administration (advanced degree preferred). 8+ years of experience working as a Product Owner, Data Product Manager or Data Strategist role within financial services, preferably investment management Working knowledge of investment data domains, such as security reference data, company reference data, benchmarks, positions, and transactions Strong understanding of data management concepts - master data management, metadata, lineage, and data quality frameworks Exposure to order management systems, accounting book of record, or market data vendor platforms Experience working in Agile/Scrum environments with a strong ability to lead, prioritize, and manage multiple workstreams. 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Within our Customer Response Center, the Bilingual Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Bilingual Requirement: Fluency in both English and Spanish is required. New hires will not begin work in the bilingual queue and will not receive bilingual differential pay until an opening for bilingual coverage arises. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 11:30 am - 1:30 pm EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. License: Active P&C Producers insurance license REQUIRED. We are currently not hiring in NY, CA, AK, HI, NM or IL. Qualifications Fluent in both English and Spanish. Associates degree or 1+ year Insurance experience preferred. 2 years'\\+ related Customer Service experience is required. Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. Excellent communication and interpersonal skills are required. P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 1+ years Personal Lines Third Party Auto Casualty Experience. 1+ years Attorney Represented Experience. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517217944", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517324148, "name": "Sales Representative, Inbound Remote", "posting_name": "Sales Representative, Inbound Remote", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Springfield, Massachusetts, United States", "Dover, New Hampshire, United States", "Manchester, New Hampshire, United States", "Bangor, Maine, United States", "Augusta, Maine, United States", "Hartford, Connecticut, United States", "New Haven, Connecticut, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1779397800, "t_create": 1779397800, "ats_job_id": "76156", "display_job_id": "2026-76156", "type": "ATS", "id_locale": "2026-76156-en", "job_description": "Apply Today - Training Classes Begin June and July 2026! A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. 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We're seeking motivated, people-focused individuals to join our Licensed Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth\u2011oriented role. Key Date: Licensed Class: July 13, 2026 A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}