We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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"job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description The Director II, Strategic Consulting on the Global Brand and Communications, Enterprise Communications team will be aligned to Liberty Mutual's Global Risk Solutions (GRS) business, and in partnership with the GRS Alignment team, will co-create and execute, and measure the strategic communications plan. The person in this role will require strong executive presence, an ability to package information clearly and concisely, and influence outcomes through partnerships with colleagues in the business and across Global Brand and Communications. The candidate will be responsible for leading a team that designs, delivers and continuously improves communication strategies and tactics for the company's global commercial and specialty insurance operation to keep internal and external audiences informed and engaged on strategy, events, progress and priorities. About the job: Partners with GRS Alignment to help prioritize business and functional objectives into strategic communications plans. Also partners to determine appropriate social media engagement opportunities and to prepare impactful messaging for them. This leader will co-create and execute the communication plan in alignment with GRS' engagement strategy. Determines and implements the most effective, efficient, and impactful methods and channels to achieve communication objectives. Develops large scale communication campaigns, with guidance from the business, that are strategic and complex in nature such as organizational and cultural transformations, communications related to successes and opportunities. Performs project management duties to include long-term and short-term planning, tracking deliverables, and interfacing with own team as well as working with other areas, internally, for execution. Implements metrics to evaluate business effectiveness of communication plans. Ensures projects are completed within desired budget, schedule and. adjusts plans based on feedback. Leverages strong problem-solving skills to recommend communications solutions to open ended business challenges and influences outcomes. Maintains coordinated calendar of client communications activity and reconciles with the enterprise-wide communications calendars and plans as well as those for the business. Partners with aligned leaders to ensure they are equipped with the proper tools to communicate the strategy effectively to target audience to accomplish overall communications objectives. May work with aligned executives to build their executive brand through communications strategies. Ensures team members' performance objectives and measures are aligned to both department and GRS objectives. Collaborates and ensures integration across the Global Brand and Communications function on all internal and external communications, e.g. external social media, speaking engagements, and other components of the communications strategy. Flexible style and solid EQ with strong executive presence, willingness to challenge the status quo and strong organizational skills with ability to keep consistently prioritizing across the team with GRS Alignment. An integrated and strategic mindset with strong business acumen are critical for this role. Qualifications Bachelor`s degree, preferably in Communications or related field. Master`s degree preferred. 10 or more years of relevant and progressively more responsible communications experience with 5 years in a leadership role. Excellent written and verbal communication skills. Exceptional skill and proven track record of highly developed oral and written communication skills; including very strong presentation and collaboration skills. Exceptional program management skills and the ability to organize, plan, execute enterprise communication strategies. Advanced knowledge of project management concepts, practices and techniques and the ability to promote a team environment. Strong change leadership who is customer focused and translates vision into actionable deliverables. About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. We have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates--as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * San Francisco * Los Angeles * Philadelphia", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618497772903", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618497692065, "name": "Director II, State Operations", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Product Management", "business_unit": "3008-USRM-Product-US", "t_update": 1715696400, "t_create": 1715367960, "ats_job_id": "64164", "display_job_id": "2024-64164", "type": "ATS", "id_locale": "2024-64164-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618497692065", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618497147003, "name": "Director II, Enterprise Data Science and AI Fundamentals", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States"], "hot": 0, "department": "Data Science", "business_unit": "3042-Enterprise Transformation & Solutions-US", "t_update": 1715687700, "t_create": 1713294720, "ats_job_id": "63716", "display_job_id": "2024-63716", "type": "ATS", "id_locale": "2024-63716-en", "job_description": "Broadly set vision and act as technical/scientific advisor for how to improve our Enterprise DS practice, via a combination of development programs, risk management processes, community culture, streamlining best practices, and similar initiatives. In partnership with Enterprise Risk Management, Global Compliance, and key DS leaders, create and streamline a Model Risk Management program to identify our current AI footprint. Help align research and governance initiatives for Generative AI and other next-generation tech, and create programs to ensure we experiment with integrity and speed. Help define and measure technical capabilities such as Machine Learning Operations (MLOps), High Performance Engineering, etc., and create programs and practices to drive adoption of best practices. Help collect, curate, and refine best scientific practices across the enterprise, establishing common documentation, knowledge sharing programs, training curricula, and development programs. Create and maintain a culture of continuous learning and collaboration across DS teams. In partnership with our Data Offices and Legal counsel, help drive strategy for advanced privacy protection using novel technologies, including Privacy Preserving Analytics, Synthetic Data, Federated Learning, Multiparty Communication, and other techniques to help us better protect our customers' data while driving powerful insights. Work with business units across Liberty to educate DS, executives, and business users on ethical considerations around AI, including proper usage of AI, algorithmic bias, and risk management. Broad experience with hands-on modelling and DS lifecycle activities, particularly in Python, and ability to communicate at a high level with DS and non-technical leaders Demonstrated ability to build trust with stakeholders Demonstrated experience leading DS projects Proven ability to lead and drive high profile cross-functional projects and teams Broad understanding of emerging scientific trends and techniques in MLOps, privacy, interpretability, explainability, risk management, bias and fairness, hallucinations, etc. Competencies typically acquired through an advanced degree (in Statistics, Mathematics, Data Science or other relevant field of study) and 8 years of relevant experience or may be acquired through a Bachelor's degree (scientific field of study) and 10 years of relevant experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618497147003", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618497121217, "name": "Service Director, Risk Control", "location": "Atlanta, Georgia, United States", "locations": ["Atlanta, Georgia, United States", "Charlotte, North Carolina, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1715687700, "t_create": 1713186780, "ats_job_id": "63679", "display_job_id": "2024-63679", "type": "ATS", "id_locale": "2024-63679-en", "job_description": "Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. 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Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. Provides major loss source analyses, products and training. Fulfills risk assessment and service requirements as assigned. Trains field and Home Office employees in service related functions and activities. Designs and implements customer training programs. 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Handles special customer situations and problems to ensure timely resolution. Performs prospect and service work as necessary. Evaluates customer prospect and service levels, Loss Prevention Consultant workloads, and regional capacity. Evaluates, monitors and documents Loss Prevention Stewardship service levels. Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Provides major loss source analyses, products and training. Fulfills risk assessment and service requirements as assigned. Designs and implements customer training programs. Bachelor's degree with coursework in math, engineering or related areas (or equivalent), a minimum of 6 to 8 years relevant experience in loss prevention or progressive safety and health field, and an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Demonstrated abilities in leadership, planning, relationship building, consulting, customer service, and communications (particularly presentations, persuasion, and writing). Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using Microsoft Office suite. 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Understanding of common DS/ML tools. Understanding of data science concepts and methodologies. Understanding of basic actuarial concepts and other product specific nuances that impact technical design of modeling products. Demonstrate understanding of strategic goals of individual segments and broader Business Unit goals. Some awareness of relevant cross functional priorities. Strong understanding of relevant data sources, tools and common statistical principles. Proactively own, design and lead highly complex, accurate and timely analysis that is insightful and produces actionable results for stakeholders. Own data and results of analysis and recommendation, and ensure the accuracy of the output of any given project. Understand limitations/trade offs of tools available and designs projects accordingly. Advise on tools and project design. Ensure design and monitoring aligns with roadmap. Some understanding of experimental design. Identify technical and analytical improvements that enable organizational alignment and foster stronger relationships with cross functional groups. Identify and bring awareness to opportunities that enable organizational alignment. Support a culture of continuous improvement. Design model and operational monitoring needs and work with appropriate resources to support development of product specific monitoring. With DS team, ensures proper measurement of the impact of DS work. Monitor models in production. Lead creation of product plan and communicate to stakeholders on complex projects. Proactively manage and set expectations for deliverables. Handle larger volume of projects. Develops business value impact estimates to inform prioritization and measure results. Develop and prioritize backlog. Review backlog to ensure it aligns to the roadmap. Ensure successful sprints and remove backlogs. Independently lead meetings. Tailor message to audience including senior leadership, cross functional, and external partners. Gain buy in Presentations are well organized, and support recommendations. Powerfully storyboard the material in a way that clearly communicate message and drive buy in from stakeholder/audience on recommendations. Recommendations are creative, practical and will positively impact business results. Recommendation must have framework that provides direction on how to move to execution state. Interact cross functionally and with senior leadership and external partners. Gather voice of customer feedback. Interact effectively and independently cross functionally, and with senior leadership & external partners. Understand Stakeholders` POV, anticipate and prepare for key questions from stakeholders ahead of time. Foster strong relationships with internal & external partners. Bachelor`s degree in quantitative field with 7+ years, typically 10 or more years, of related experience with economics, financial markets and data science Investments/economics experience is required Python expertise required, R experience strongly preferred Master`s degree preferred FCAS / ACAS preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618495934267", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 618497071501, "name": "Senior Sustainability Consultant", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0620-GRS-Office of the CFO-US", "t_update": 1715687700, "t_create": 1712839620, "ats_job_id": "63624", "display_job_id": "2024-63624", "type": "ATS", "id_locale": "2024-63624-en", "job_description": "The Senior Sustainability Consultant will have a passion for sustainability and driving towards a more sustainable future. Reporting to and supporting the GRS Head of Sustainability and wider team, the Senior Sustainability Consultant will: Support implementation of the GRS sustainability strategy as a contributing subject matter expert, leveraging specialized expertise to design and implement solutions to complex sustainability-related issues facing the organization. Coordinate and support the integration of sustainability factors into business decision-making, with a focus on underwriting, including deep collaboration with the Office of Underwriting and associated partners (e.g. product, risk services/engineering, distribution & client management teams, claims, risk management, and data and technology). Supporting the delivery of shared objectives with the Energy Transition team, part of Insurance Solutions in the Office of Underwriting. Manage the implementation and tracking of use of our sustainable underwriting guidelines. Collaborate with GRS business segments and key partners like the enterprise Office of Sustainability to increase awareness of sustainability programs and to develop solutions that meet stakeholder and client needs - ranging from products and services to processes and change management. Develop strategies and content for internal and external initiatives, ranging from internal communications to high quality, relevant training programs to external-facing presentations and reports for key stakeholders including clients and brokers. Put excellent project management and organisational skills to prioritise competing deliverables and handle large number of diverse stakeholders. Perform in a detail-oriented, diligent, and efficient manner in executing high-quality final products. Be comfortable with ambiguity and ability to work in a fast-paced and changing environment. On occasion, represent GRS Sustainability on internal and external forums focused on sustainability. 5+ years of direct or highly related Sustainability/ESG experience Global P&C insurance industry experience, especially relating to underwriting, preferred Bachelor`s degree (in related field) or equivalent experience Advanced degree (in related field) preferred Subject matter expertise on sustainability and/or experience designing and implementing solutions for complex sustainability issues Excellent written and verbal communication, as well as influencing and relationship management, skills with experience engaging senior leaders Strong organizational and project planning skills with a proven track record of cross-functional implementation A team player comfortable flexibility responding to business needs as part of a nimble team", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618497071501", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618497727690, "name": "Senior Underwriting Manager", "location": "Los Angeles, California, United States", "locations": ["Los Angeles, California, United States", "Orange, California, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1715869320, "t_create": 1715706960, "ats_job_id": "64223", "display_job_id": "2024-64223", "type": "ATS", "id_locale": "2024-64223-en", "job_description": "Responsible for overseeing the underwriting operations of middle market multi-industry underwriting for Southern California. Builds expertise by selecting, developing and managing a unit of technically competent underwriters with multi-line expertise, confidence of judgment and deal orientation. Develops and maintains effective business relationships with brokers, customers, distribution and service partners. Leadership: Responsible for the acquisition, retention and development of underwriting talent. Formally manages, guides, mentors, and coaches underwriters in both technical and professional skills. Fosters an environment conducive to continuous improvement. Risk Selection: Responsible for developing and implementing a strategy to better evaluate risk quality and further UWs skillset in qualifying, selecting and assessing risk. Agent/Broker Relationships: Establishes and maintains high level of relationship management with key Brokers. Develops underwriter's negotiation, communication and general deal making skills. Portfolio Management: Evaluates portfolio performance based on profitability metrics, multiline diversification, reinsurance, production metrics and industry trends. Defines strategy and oversees execution of continuously improving portfolio in alignment with division or segment objectives. Quality Audit and Account Review: Ensure files meet regulatory requirements and internal documentation standards. Coaches underwriters to articulate thought process, decision making within both account reviews and file documentation. 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Quarterback the investment process from start to finish, working closely with LMI's Credit Research Team to conduct company and industry research, develop investment recommendations, and to manage loan positions post-closing of the initial investment Lead a deal team consisting of Credit Research and Direct Lending team members to prepare investment committee memorandums (complete with financial projections) and present the team's investment recommendations to internal investment committees Drive the evaluation, structuring, and negotiation of economic and legal terms at both the term sheet stage and during final documentation Actively monitor the performance of existing investments and maintain relationships post-close with key investment participants, including the Borrower / Sponsor and Agent; provide detailed updates to team members during scheduled portfolio reviews and as needed on an ad-hoc basis Collaborate cross-functionally with additional LMI teams including Legal, Finance, Accounting and Risk Management to execute transactions and manage the portfolio Be a senior representative of the Direct Lending Group externally; drive regular engagement with other market participants (e.g. other direct lenders and buyside investors, bankers, advisers, and third-party consultants) as part of the overall investment process Leverage your existing and establish new coverage relationships with private equity firms across the lower, middle, and large market, as well as other deal sources to help meet the Direct Lending Group's origination targets Take an active role in the training, development, and coaching of the team's junior resources 8+ years of direct investing experience, including a minimum of 5+ years in the direct lending / private credit space Demonstrated track record in underwriting and managing leveraged credit, from initial investment through realization Previous experience in directly sourcing investment opportunities through Sponsors, Borrowers, and or third parties Proven ability to interact with, assess, and build relationships with Borrowers, Sponsors and other deal sources Previous experience with key legal and economic terms central to structuring and negotiating private loans Ability to identify company, industry, and market risks and opportunities, and to evaluate risk mitigation strategies Excellent communication skills (written and verbal) with an ability to clearly articulate relevant key learnings and insights derived during the due diligence process Self-starter with a willingness to be flexible and take on additional responsibilities depending on the needs of the business Strong academic credentials and a demonstrated track record of successful work experience Proven ability to work collaboratively in team environments", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618496571179", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618497726487, "name": "Principal Researcher, User Research - Remote/Hybrid", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Digital Customer Experience", "business_unit": "3029-USRM-Experience-US", "t_update": 1715976840, "t_create": 1715701320, "ats_job_id": "64220", "display_job_id": "2024-64220", "type": "ATS", "id_locale": "2024-64220-en", "job_description": "Working alongside a blend of user and market researchers, you will collaborate closely with cross-functional teams including UX, Product, Process, and Technology to advocate for the user while aligning with business objectives. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}