Careers at Liberty Mutual Insurance

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You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.", "title": "Top-Notch Retirement Plans", "image": "https://static.vscdn.net/images/liberty-mutual/Deductible_Fund_RGB_Yellow.png"}, {"icon": "fa-chalkboard-teacher", "description": "From regular coaching and planning to paid training, licensing, and tuition reimbursement for approved courses, we\u2019re dedicated to your continued growth, because we know it leads to continued success", "title": "Career Development", "image": "https://static.vscdn.net/images/liberty-mutual/Recruiting_Temp_Staffing_RGB_Yellow.png"}, {"icon": "fas fa-stethoscope", "description": "You\u2019ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits\u2014including progressive parental benefits and support.", "title": "Health & Wellness", "image": "https://static.vscdn.net/images/liberty-mutual/Healthcare_Medical_RGB_Yellow.png"}, {"icon": "fa-users", "description": "An open and inclusive culture benefits us all, as well as our customers, so we make it a priority.", "title": "Commitment to diversity, equity & inclusion", "image": "https://static.vscdn.net/images/liberty-mutual/Corporation_RGB_Yellow.png"}, {"icon": "fa-handshake", "description": "Your ability to prioritize the needs of our customers will always be embraced and appreciated.", "title": "Customer first mentality", "image": "https://static.vscdn.net/images/liberty-mutual/Agencies_Served_CMYK_Yellow.png"}, {"icon": "fa-lightbulb", "description": "Our teams are constantly experimenting with new ways to protect our customers.", "title": "Continuous improvement and innovation", "image": "https://static.vscdn.net/images/liberty-mutual/Idea_DidYouKnow_RGB_Yellow.png"}], "custom_head_scripts": {"SINGLE_POSITION_PAGE_LOAD": "<script 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av-main-nav-wrap'> <ul id='avia-menu' class='menu av-main-nav findly-cws-menu' role='menubar'> <li id='menu-item-973'class='main-right-menu rem-arrow menu-item menu-item-type-post_type menu-item-object-page menu-item-home page_item page-item-16 current_page_item menu-item-top-level menu-item-top-level-1 current-menu-item'role='presentation'><a href='https://jobs.libertymutualgroup.com/#top' itemprop='url'role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'style='font-size:15px!important;font-weight:1000!important;color:#1a1446!important;'>Home</span><span class='avia-menu-fx'><span class='avia-arrow-wrap'><span class='avia-arrow'></span></span></span></a></li> <li id='menu-item-11981'class='menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-top-level menu-item-top-level-2 dropdown_ul_available'role='presentation'><a href='https://jobs.libertymutualgroup.com/life-at-liberty/overview' itemprop='url' style='cursor: default;' role='menuitem'aria-expanded='false' aria-haspopup='true'><span class='avia-bullet'></span><span class='avia-menu-text'style='font-size:15px!important;font-weight:1000!important;color:#1a1446!important;'>Life At Liberty</span><span class='avia-menu-fx'><span class='avia-arrow-wrap'><span class='avia-arrow'></span></span></span><span class='dropdown_available'></span></a> <ul class='sub-menu' style='display: block; opacity: 0; visibility: hidden;' role='menubar'> <li id='menu-item-11977'class='menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/life-at-liberty/overview/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Overview</span></a></li> <li id='menu-item-11975'class='menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/testimonials/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Employee Stories</span></a></li> </ul> </li> <li id='menu-item-1136'class='main-right-menu down-arrow career-menu menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-top-level menu-item-top-level-3 dropdown_ul_available'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/' itemprop='url'role='menuitem' aria-expanded='false' aria-haspopup='true'><span class='avia-bullet'></span><span class='avia-menu-text'style='font-size:15px!important;font-weight:1000!important;color:#1a1446!important;'>Career Areas</span><span class='avia-menu-fx'><span class='avia-arrow-wrap'><span class='avia-arrow'></span></span></span><span class='dropdown_available'></span></a> <ul class='sub-menu' style='display: block; opacity: 0; visibility: hidden;' role='menubar'> <li id='menu-item-2060'class='rem-arrow menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/areas/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>All Career Areas</span></a></li> <li id='menu-item-1756'class='rem-arrow menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/digital-technology/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Digital & Technology</span></a></li> <li id='menu-item-13636'class='menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/claims/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Claims</span></a></li> <li id='menu-item-13605'class='menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/sales/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Sales</span></a></li> <li id='menu-item-13649'class='dropdown_ul_available menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children'role='presentation'><a itemprop='url' role='menuitem' aria-expanded='false'aria-haspopup='true'><span class='avia-bullet'></span><span class='avia-menu-text'>Campus</span></a> <ul class='sub-menu' style='display: block; opacity: 0; visibility: hidden;'role='menubar'> <li id='menu-item-1418'class='rem-arrow menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/campus/undergraduate-internships/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Undergraduates</span></a></li> <li id='menu-item-1414'class='graduate-header rem-arrow menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/campus/graduate-internships-development-programs/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Graduates</span></a></li> <li id='menu-item-13977'class='menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/campus/internships/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Internships</span></a></li> <li id='menu-item-13976'class='menu-item menu-item-type-post_type menu-item-object-page'role='presentation'><a href='https://jobs.libertymutualgroup.com/careers/campus/discovery-programs/'itemprop='url' role='menuitem'><span class='avia-bullet'></span><span class='avia-menu-text'>Discovery Programs</span></a></li> </ul> </li> </ul> </li> <li id='menu-item-1435'class='down-arrow rem-arrow menu-item menu-item-type-post_type menu-item-object-page menu-item-top-level 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end container--> </div> <!-- end container_wrap--> </div> </div><div class='disability'><p style='margin-left:3px;margin-right:3px;'>We\u2019re committed to putting people first \u2013 if you need an accommodation as you go through the job searching, application, and interviewing process, please <a href='https://jobs.libertymutualgroup.com/accommodations/'  target='_blank'>click here</a> for more information.</p>", "footer": "<div class='full-footer'> <div class='first-foot'> <div class='column-one visible-desktop hidden-mobile'><a style='position: relative; overflow: hidden;'href='https://www.libertymutualgroup.com/' target='_blank' rel='noopener'><img src='https://cdn-static.findly.com/wp-content/uploads/sites/748/2018/11/test-footer.jpg'alt='Liberty mutual footer'><span class='image-overlay overlay-type-extern'><span class='image-overlay-inside'></span></span></a></div> <div class='column-two'> <p> <!-- <h5>Careers</h5> p --> </p> <div class='footer-h5'>Careers</div> <p><a href='https://jobs.libertymutualgroup.com'>Careers Home</a><br> <a href='https://jobs.libertymutualgroup.com/life-at-liberty/overview/'>Life At Liberty</a><br> <a href='https://jobs.libertymutualgroup.com/careers'>Career Areas</a><br> <a href='https://jobs.libertymutualgroup.com/locations'>Locations</a></p> </div> <div class='column-three'> <p> <!-- <h5>Resources</h5> --> </p> <div class='footer-h5'>Resources</div> <p><a href='https://hiringatliberty.libertymutual.com/hiringatlibertylogin.html' target='_blank'rel='noopener'>Current Employees</a><br> <!--<a href='https://lmig.taleo.net/careersection/lmigcorp/jobsearch.ftl' target='_blank' rel='noopener'>My Application</a>--> </p> </div> <div class='column-four'> <div class='footer-h5'>Other Sites</div> <p><a href='https://www.libertymutualgroup.com/' target='_blank' rel='noopener'>About Liberty Mutual</a><br> <a href='https://www.libertymutual.com/' target='_blank' rel='noopener'>Personal Insurance</a><br> <a 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padding: 0px; display: inline-block; position: relative; overflow: hidden;'href='https://privacyportal.onetrust.com/hosted-webform/consent/50577d86-8d39-4310-9583-33e6d3da8e17/9b108b70-4ef6-4d93-b7ec-60e41f03b292'class='alignnone'><img loading='lazy' class='alignnone wp-image-13878'src='https://cdn-static.findly.com/wp-content/uploads/sites/2402/2022/12/14150225/CPRA_24top.png'alt='' width='23' height='14'><span class='image-overlay overlay-type-extern'><span class='image-overlay-inside'></span></span></a><a href='https://privacyportal.onetrust.com/hosted-webform/consent/50577d86-8d39-4310-9583-33e6d3da8e17/9b108b70-4ef6-4d93-b7ec-60e41f03b292'target='_blank' rel='noopener'>Your California Privacy Choices</a><br> \u00a9 2022 Liberty Mutual Insurance, 175 Berkeley Street, Boston, MA 02116<span class='sep'>| </span>an <span class='no-padding'><a href='https://libertymutualgroup.com/about-lm/our-company/equal-employment-opportunity-and-anti-discrimination-policy'target='_blank' 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Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. Appropriate driving record required to operate a company vehicle.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504598435", "isPrivate": false, "latlongs": "39.9611755,-82.99879419999999"}, {"id": 618504598220, "name": "Senior Property Adjuster", "location": "Troy, Michigan, United States", "locations": ["Troy, Michigan, United States", "Ann Arbor, Michigan, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1747857145, "t_create": 1747773120, "ats_job_id": "70341", "display_job_id": "2025-70341", "type": "ATS", "id_locale": "2025-70341-en", "job_description": "Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses. Reviews and utilizes financial statements to adjust complex business interruption losses. Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. Engages and manages consultants as required to assist in determining facts, causation, damages and exposure monitors the costs to ensure they are reasonable and necessary. Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. Meet time requirements of the policy and fair claims handling practices. Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made. May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters. Will be called upon for catastrophe duty. Knowledge of property insurance; commercial property claims; coverage evaluation; claims investigation, loss assessment, evaluation and reserves; financial analyses; insurance regulations; negotiation and settlement of moderate to high complexity claims; other skills required include a focus on customers; decision making; results oriented; spoken communication; and adaptability; an ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints), mentoring and training less experienced team members, write business correspondence, produce accurate work, manage projects and vendors; and use core applications/spreadsheets; as normally acquired through a bachelor's degree or equivalent; successful completion of required internal training programs and AIC (Associate in Claims) modules 33 and 35; Prefer designations such as AIC, SCLA, CPCU, etc, and at least 2-3 year of progressively responsible experience. Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504598220", "isPrivate": false, "latlongs": "42.6064095,-83.1497751"}, {"id": 618504595174, "name": "Account Consultant II, Risk Control", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Minneapolis, Minnesota, United States", "Philadelphia, Pennsylvania, United States", "Kansas City, Missouri, United States", "Boston, Massachusetts, United States", "Pittsburgh, Pennsylvania, United States", "Indianapolis, Indiana, United States", "Hartford, Connecticut, United States", "Davenport, Iowa, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1747762680, "t_create": 1747756560, "ats_job_id": "70334", "display_job_id": "2025-70334", "type": "ATS", "id_locale": "2025-70334-en", "job_description": "Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. Handles special customer situations and problems to ensure timely resolution. Performs prospect and service work as necessary. Plans, coordinates and monitors the service commitments for assigned customers to ensure risk control services are delivered effectively, efficiently and meet expectations of the department, business unit or market partner. Evaluates customer prospect and service levels, Risk Control Consultant workloads, and regional capacity. Evaluates, monitors and documents Risk Control Stewardship service levels. Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Keeps underwriting , account and Risk Control team apprised when significant changes occur in a customer's operations, exposures, ownership or organizational structure. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. Provides major loss source analyses, products and training. Fulfills risk assessment and service requirements as assigned. Trains field and Home Office employees in service related functions and activities. Designs and implements customer training programs. Makes presentations at customer training and other functions Demonstrated abilities in leadership, planning, relationship building, consulting, customer service, and communications (particularly presentations, persuasion, and writing) Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using Microsoft Office suite Knowledge and skills required are normally acquired through a bachelor's degree with coursework in math, engineering or related areas (or equivalent), a minimum 8 years relevant experience in Risk Control or progressive safety and health field, and an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE Travel may be required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504595174", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618504592200, "name": "Senior Alignment Specialist", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Administrative Services", "business_unit": "0620-GRS-Office of the CFO-US", "t_update": 1747764120, "t_create": 1747749060, "ats_job_id": "70324", "display_job_id": "2025-70324", "type": "ATS", "id_locale": "2025-70324-en", "job_description": "Resolves problems and answers inquiries. Greets and directs visitors, as appropriate, concerning activities and operations of department/ division. Arranges meetings and conferences, schedules appointments and performs other duties related to maintaining one or more individual calendars. Schedule and facilitate project team meetings and ensure the participation of key stakeholders and the efficient use of time. Ensures materials are prepared and distributed, and handles any related logistics. Compiles, updates, organizes and/or analyzes moderately complex information for inclusion in huddle boards, reports, budgets, presentations varying complexity. Coordinates travel arrangements, ensuring efficient usage of time. Manages small scale event planning. Follow up on actions required for task completion while seeking guidance as necessary. Processes-related expenses. Maintains/updates staffing lists, organizational charts, employee contact information, department newsletter, etc. Manage portfolio of strategic projects, and support execution, resourcing, and prioritization of projects when asked. Receives and responds to correspondence (some of which may be confidential) proofreads, revises and edits other materials for accuracy, thoroughness and appropriateness. Act as a confidante, thought partner and sounding board to the alignment team to enable making impactful decisions. Prepares, organizes, maintains and retrieves documents, to include scanning and online archiving. May order and maintain supplies. May administer programs, projects and/or processes specific to the business area supported. Ability to apply intermediate administrative skills and demonstrate a general understanding of business operations to perform duties that are routine and non-routine at times Highly effective interpersonal skills (particularly tact and diplomacy), organizational and communication skills required to resolve most problems and only escalate the most complex issues Ability to exercise judgment to shift priorities, organize multiple tasks simultaneously, and work with minimal direction on most tasks Intermediate skills required for using software applications (MS Office) to create both standard and complex exhibits, presentations, reports, spreadsheets, etc Typically requires at least 2 to 4 years of administrative experience, which may include successful completion of an administrative assistant certificate program", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504592200", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618504584326, "name": "Field Property Claims Adjuster", "location": "Waxhaw, North Carolina, United States", "locations": ["Waxhaw, North Carolina, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1747768860, "t_create": 1747683780, "ats_job_id": "70316", "display_job_id": "2025-70316", "type": "ATS", "id_locale": "2025-70316-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. Strong Time Management Skills Strong Organizational Skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504584326", "isPrivate": false, "latlongs": "34.9245935,-80.7434019"}, {"id": 618504584325, "name": "Field Property Claims Adjuster", "location": "Spring, Texas, United States", "locations": ["Spring, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1747768680, "t_create": 1747683720, "ats_job_id": "70315", "display_job_id": "2025-70315", "type": "ATS", "id_locale": "2025-70315-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. Strong Time Management Skills Strong Organizational Skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504584325", "isPrivate": false, "latlongs": "30.0799405,-95.41716009999999"}, {"id": 618504583882, "name": "Insurance Assistant", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Administrative Services", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1747846260, "t_create": 1747682940, "ats_job_id": "70314", "display_job_id": "2025-70314", "type": "ATS", "id_locale": "2025-70314-en", "job_description": "Enters and retrieves information of varying complexity using computer systems and applications to update records, obtain information for others and respond independently to most questions and problems. Uses intermediate skills and business knowledge to answer questions related to billing and insurance forms/documents, taking payments, correspondence, and process other insurance transactions to provide customer service and support. Performs other duties as needed. Upholds our customer care standards by achieving individual goals such as work quality, phone and email handle time, adherence, and reliability. Adheres to a daily schedule to help maintain phone and offline service levels. Interacts with other departments including underwriting and billing to help resolve customer requests. Highschool Diploma or equivalent Minimum of 1-2 years of relevant customer service or administrative experience is preferred. Proficiency with computers is mandatory. Excellent oral, written, and interpersonal communication skills, and the capacity to multi-task in a fast pace structured teamwork environment is required. Intermediate level of skill required to open, create, and modify various documents using the Microsoft Office suite (e.g., documents, spreadsheets, e-mail, etc.) and enter/retrieve information using various applications/systems. Ability to effectively exchange routine and non-routine information verbally and in writing and apply knowledge of the department's policies and procedures. Must be able to acquire and maintain company and department Work at home (W@H) requirements; Dedicated room with a desk, safe, quiet, professional working environment, and wired connected high-speed internet through a cable, fiber, or DSL service.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504583882", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618504583775, "name": "Senior Agent Customer Service Rep", "location": "Honolulu, Hawaii, United States", "locations": ["Honolulu, Hawaii, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1747680420, "t_create": 1747680420, "ats_job_id": "70313", "display_job_id": "2025-70313", "type": "ATS", "id_locale": "2025-70313-en", "job_description": "Answer inbound customer calls offering solutions to agent and customer questions and taking the opportunity to educate agents and customers on products and services. Present new products and services to Safeco's agents and customers Research policy, coverage and eligibility provisions related to unique circumstances Perform all responsibilities to achieve individual goals on quality, time and client satisfaction results Resolves escalated calls. Stays updated on and properly executes upon newsflashes, new workflows and processes Participate as subject matter expert on project teams impacting the contact center (processes, systems, programs, etc) Mentor and coach more inexperienced reps on skills and site workflows. Provide leadership by participation in site programs or contests, facilitating stand up meetings, teaching sections of new hire training, etc Associates degree in a business related field preferred and a minimum of 2 year as an Agent CSR or a minimum of 4 years external insurance customer service work experience is required. Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment. Ability to review, record and organize written data from a variety of sources with no pre-established format. Excellent oral, written, interpersonal and influencing communication skills, and the capacity to multi-task in a structured work environment, are required. Ability to handle confidential and proprietary information is critical. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft office tools is necessary. Must have a clear understanding of the organization's policies, standards and procedures to guide customer interactions.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504583775", "isPrivate": false, "latlongs": "21.3098845,-157.8581401"}, {"id": 618504581215, "name": "Field Property Claims Adjuster", "location": "Denver, Colorado, United States", "locations": ["Denver, Colorado, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1747835520, "t_create": 1747674480, "ats_job_id": "70307", "display_job_id": "2025-70307", "type": "ATS", "id_locale": "2025-70307-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. 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