We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Coordinates activity between all parts of US Retail Market (USRM) including Product, Distribution, Claims, Marketing and Underwriting. Establishes objectives for the state(s) in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance within the state(s). Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs. Monitors catastrophe exposure in the state(s) and develops appropriate strategies to manage the exposure at an acceptable level. Examines all relevant data and works with the appropriate teams to implement changes in pricing position, underwriting standards, sales growth, and claims handling. Manage relationship with regulatory agencies and industry organizations. Represents the company at various insurance industry meetings and committees. Communicates with DOI and assures completion of required filings. Works with the various distribution channels in the state to develop new business volume and quality standards and objectives, and to monitor the quality of new business sales results. Partners with Global Compliance and Product Compliance during Market Conduct Exams. MBA or appropriate experience Highly developed quantitative analysis and decision making skills Excellent written and oral communication, analytical, influencing and leadership skills also required 8 to 10 or more years progressively responsible work experience required with previous experience in managing a state`s business plan or a combination of sales, service, underwriting and claims functions", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520181100", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618520165903, "name": "Senior Underwriter, Middle Market Multi-Industry", "posting_name": "Senior Underwriter, Middle Market Multi-Industry", "location": "Atlanta, Georgia, United States", "locations": ["Atlanta, Georgia, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1791566280, "t_create": 1791490140, "ats_job_id": "262169", "display_job_id": "2026-262169", "type": "ATS", "id_locale": "2026-262169-en", "job_description": "Underwrite middle market commercial accounts within assigned authority by assessing submissions, reviewing coverage terms, exposures, loss history, financials, and supporting information to determine accept/decline, terms, and pricing. Make independent, data-driven decisions on risk selection and pricing consistent with underwriting appetite and profitability objectives. Coordinate referrals for accounts above individual authority or that require specialized support. Manage a portfolio of brokers, agents, and insureds: Maintain and grow relationships with producing brokers and agents; act as a visible Liberty representative in the market. Develop targeted broker strategies to source profitable middle market business and expand market share. Provide timely, clear responses to brokers and clients; negotiate coverage and terms while protecting portfolio profitability. Underwrite higher-limit, complex, or unusual submissions typical to middle market clients (specialty exposures, large single-location risks, multi-location schedules, or industry-specific hazards). Engage internal partners (Claims, Actuarial, Risk Control, Legal) to structure appropriate terms and risk mitigation plans. Mentor and coach junior underwriters and new hires on middle market underwriting practices, decision-making, and Liberty processes Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520165903", "isPrivate": false, "latlongs": "33.748752,-84.38768449999999"}, {"id": 618520165097, "name": "Senior Industrial Hygienist", "posting_name": "Senior Industrial Hygienist", "location": "Las Vegas, Nevada, United States", "locations": ["Las Vegas, Nevada, United States", "Phoenix, Arizona, United States", "Salt Lake City, Utah, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1791571320, "t_create": 1791486600, "ats_job_id": "262165", "display_job_id": "2026-262165", "type": "ATS", "id_locale": "2026-262165-en", "job_description": "Designs/conducts Industrial Hygiene (IH) field surveys to identify/assess physical, chemical or biological health hazards in the workplace. Workload includes field assignments of advanced complexity. Implements recommendations; may act as lead on multi-location accounts. With limited supervision, designs and conducts industrial hygiene field surveys of advanced complexity to identify and assess chemical, physical, and biological health hazards, indoor air quality concerns, and other occupational disease exposures. Conducts extensive research and data collection to independently develop sound sampling strategies, identify root and contributing causes, and produce control recommendations traceable to the identified cause \u2014 including a clear conclusion as to whether an overexposure exists and why. Consults with IH Technical Directors or an assigned coach only for exposures falling within undemonstrated Advanced IH Skills. Implements recommendations and may act as lead on multi-location accounts, ensuring assessments follow a consistent protocol across the assigned territory so that reports from different locations are directly comparable. Prepares technical reports to management and customers that quantify and qualify the value of IH interventions. In coordination with the RCS Service Director, meets with large, multi-location customers to plan IH service and coordinate delivery with field IH staff countrywide. Independently connects assessment findings to customers' operational and cost priorities, communicates technical information in business terms, and participates in customer and broker discussions to build appropriate demand for IH services. Identifies and pursues routine service and resource growth opportunities discovered through fieldwork, follows through to completion, and keeps the Service Director or underwriter informed. Positively influences policyholder and agent/broker perceptions of the RCS value proposition, supporting revenue growth and retention. Participates in projects to develop and maintain service tools, procedures, and standard operating protocols associated with IH consulting service, and researches emerging information to remain current with changing occupational health standards and guidelines. Partners with senior IH team members to deliver formal training to the broader RCS field organization and assists in strengthening Field Operations consultants' generalist IH capabilities. May direct and participate in training of internal and external customers, and provide compliance consulting services. Mentors less experienced professionals and conducts peer reviews, delivering structured feedback on work product and documenting progress. Maintains and utilizes a specialist utilization plan that supports division talent strategies and the discipline's strategic plan, engaging all assigned learners. Raises continuous improvement opportunities and contributes to one or more projects annually. Provides information and guidance to internal partners including Claims, Underwriting, and Distribution. Maintains technical skills and CIH and/or CSP designation through ongoing training and education. May publish scientific research in peer-reviewed or trade journals and/or present technical research papers or posters at local and national conferences. Provides support and assistance to internal market partners in the selection, acquisition and retention of profitable business. Participates in projects to develop/maintain service tools and standard operating procedures. Mentors less experienced staff and conducts peer reviews. The role is accountable not only for the quality of individual assignments, but also for defined workstreams, customer outcomes, and the development of others. Advanced to expert knowledge of risk management; occupational disease risk assessment and control; and risk control services Knowledge of software applications designed to facilitate data aggregation and analysis Demonstrated ability to consult with and influence all levels of an organization Advanced problem-solving, research and analytical skills Excellent written communication skills for documenting service plans and management reports Knowledge, skills and other capabilities normally acquired through a Bachelor's degree in Science, Engineering or related field and 5-7 years' progressively responsible, relevant consulting experience in an industrial hygiene/loss control environment Certified Industrial Hygienist (CIH) or Certified Safety Professional (CSP) designation preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520165097", "isPrivate": false, "latlongs": "36.171563,-115.1391009"}, {"id": 618520143117, "name": "Claim Resolution Specialist, Personal Property", "posting_name": "Claim Resolution Specialist, Personal Property", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Louisville, Kentucky, United States", "Cincinnati, Ohio, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1791400620, "t_create": 1791396240, "ats_job_id": "262153", "display_job_id": "2026-262153", "type": "ATS", "id_locale": "2026-262153-en", "job_description": "Manages, investigates and resolves assigned Property Contents claims under limited supervision. Provides policyholders with quality customer service. Responsible for claims handling personal property losses to include large loss. Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance. Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing. Develops expert list/websites for various product categories. Provides quality customer service. Provides insured with policy information to include coverage, limitations, replacement or ACV options. Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Strong written and oral communications skills required. Good interpersonal, analytical and negotiation skills required. Customer service experience preferred. Knowledge of coverages provided within various homeowner policies. Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred. Bachelor's degree or equivalent experience and 18-24 months of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520143117", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618520141831, "name": "Senior Software Engineer", "posting_name": "Senior Software Engineer", "location": "Columbus, Ohio, United States", "locations": ["Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1791391860, "t_create": 1791391860, "ats_job_id": "262150", "display_job_id": "2026-262150", "type": "ATS", "id_locale": "2026-262150-en", "job_description": "Under limited supervision, analyze, develop and/or significantly modify software, applications, and programs from general requirements and specifications. Develop, code/modify, test, debug, maintain, and enhance existing programs. Employer will accept a Master's degree (or foreign equivalent) in Computer Science, Computer Engineering, Industrial and Systems Engineering or related field and three (3) years of experience in the job offered or in a Sr Software Engineer-related occupation. Alternatively, Employer will accept a Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Industrial and Systems Engineering or related field and four (4) years of experience in the job offered or in a Sr Software Engineer-related occupation. 1.Software engineering languages and tools including git, python, Typescript, and node.js. 2.Developing multiple platforms including AWS or similar cloud provider. 3.IT concepts, strategies, methodologies including agile software development concepts and processes, scrum, cloud first development, and microservices architecture. 4.Diverse technologies and new technical architecture principles and concepts. 5.Layered systems architectures solutions and designs and shared software concepts. 6.Business function(s) and IT industry business issues including extensive knowledge of business operations, strategies, and objectives. 7.Extensive consultative skills, including the ability to understand and apply customer requirements, draw out unforeseen implications and make recommendations for design. 8.Demonstrated ability to define design reasoning and understand potential impacts of design requirements. 9.Backlog tracking, burndown metrics, and incremental delivery. 10.Demonstrated expertise with Kubernetes (EKS) and Docker containers. Experience may be gained during graduate program. Will accept any suitable combination of education, training, and/or experience. REFER TO:To apply, please visit https://jobs.libertymutualgroup.com/, select \u201cSearch Jobs,\u201d enter job requisition #2026-XXXXX in the \u201cJob ID or Keywords\u201d field, and submit resume. Alternatively, you may apply by submitting a resume via e-mail to RecruitLM@LibertyMutual.com. Reference requisition number in subject of e-mail.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520141831", "isPrivate": false, "latlongs": "39.9625112,-83.0032218"}, {"id": 618520117616, "name": "Business Systems Analyst, External Partner Integrations", "posting_name": "Business Systems Analyst, External Partner Integrations", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Columbus, Ohio, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1791574574, "t_create": 1791303240, "ats_job_id": "262135", "display_job_id": "2026-262135", "type": "ATS", "id_locale": "2026-262135-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520117616", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520117317, "name": "Senior Underwriter, Inland Marine", "posting_name": "Senior Underwriter, Inland Marine", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Houston, Texas, United States", "Plano, Texas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3008-USRM-SC Product-US", "t_update": 1791389160, "t_create": 1791302580, "ats_job_id": "262131", "display_job_id": "2026-262131", "type": "ATS", "id_locale": "2026-262131-en", "job_description": "Strategic Account Manager: As part of your portfolio strategy, you'll ensure a profitable Inland Marine book of business by writing new accounts and growing successful agent and broker relationships and pursuing renewals Problem solver: You'll crunch the numbers and review the data to determine risk selection, premiums, policies and conditions, as well as identify opportunities for improved growth, profit and diversification Clear communicator: You'll maintain and nurture successful relationships with agents and brokers, while presenting proposals, negotiating deals and obtaining approvals Collaborative teammate: Contributing to overall team success, you'll mentor underwriters in both a technical and professional capacity\u2014sharing best practices and identifying opportunities for continuous improvement Conscientious professional: Understanding that the deal isn't done until the paperwork is complete, you'll document account reviews, state-compliant sign-offs and referrals, letters of authority and follow underwriting guidelines An aptitude for building rewarding relationships with agents and brokers, peer underwriters, underwriting assistants, and junior underwriters Understanding of contract language, including regulatory and policy differences among applicable states Familiarity with continuous improvement processes and tools Excellent communication skills Strong desk management, collaboration, and underwriting discipline Intermediate-level knowledge of insurance products/coverage, market segments and marketplace; insurance finance and actuarial concepts; loss control/risk engineering; marketing/selling techniques, regulatory environment and reinsurance Advanced-level knowledge of underwriting, pricing, risk selection, territory management. Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals, solve complex problems, establish and build healthy working relationships, participate in mentoring relationships, and negotiate as normally acquired through a related bachelor`s degree or 5-8 years of commercial lines underwriting experience preferred; CPCU or professional insurance designation preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520117317", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520113644, "name": "Product Owner I - Data Science Platforms", "posting_name": "Product Owner I - Data Science Platforms", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States", "Indianapolis, Indiana, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1791555360, "t_create": 1791292440, "ats_job_id": "262130", "display_job_id": "2026-262130", "type": "ATS", "id_locale": "2026-262130-en", "job_description": "Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN, Remote and Columbus, OH. You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply. Job Introduction: The Enterprise Data & Data Science organization provides centralized products, platforms, and technology support for Data Science teams across Liberty Mutual. Our team focuses on enabling the development, deployment, and adoption of AI/ML solutions through shared platforms, reusable capabilities, and enterprise-scale data science practices. We're looking to hire a Product Owner I candidate to help shape and deliver capabilities that make it easier for Data Scientists across Liberty Mutual to build, deploy, and operate AI and machine learning solutions. In this role, you'll work at the intersection of product, data science, and technology, partnering closely with Data Scientists, Engineers, Architects, and other stakeholders to understand user needs, inform product strategy and priorities, and translate opportunities into platform capabilities and improvements. This is a great opportunity for someone who enjoys solving technical problems through a product lens, using data and customer insights to inform decisions, and building experience with modern data science and AI/ML technologies. About the job: Represent the voice of Data Scientists and other platform users, developing a strong understanding of their workflows, needs, and pain points. Help shape product strategy and roadmaps by bringing together customer insights, product analytics, technology considerations, and organizational priorities. Develop and use product metrics and analytics to understand platform usage, adoption, customer experience, and opportunities for improvement. Partners with Data Scientists, Engineers, Architects, and other stakeholders to translate customer needs and product priorities into actionable capabilities and improvements. Gather customer feedback and use data, product metrics, and user insights to inform prioritization and product decisions. Support the evaluation and adoption of technologies and capabilities that improve the data science development and model lifecycle experience. Help identify opportunities to simplify workflows, improve user experience, and increase adoption of reusable platform capabilities and best practices. Develop and maintain prioritized product backlogs, including clear features, user stories, and acceptance criteria, in partnership with aligned delivery teams. Participate in quarterly planning, demos, retrospectives, and other Agile ceremonies to support effective execution and delivery. Communicate priorities, progress, decisions, and outcomes to stakeholders across the organization. Qualifications Bachelor's or Master's degree in technical discipline or equivalent experience, Minimum 5+ years of Product Owner experience. Knowledge of Agile development methodologies and product management practices. Experience working with technology teams, with level determined based on relevant experience. Strong analytical and problem-solving skills, including the ability to use data and customer insights to identify opportunities and inform decisions. Ability to build strong working relationships and collaborate across technical and non-technical teams. Strong written and verbal communication skills, including the ability to communicate technical concepts to varied audiences. Curiosity and an experimental mindset, with a demonstrated willingness to learn new technologies and approaches. Interest in data science, machine learning, AI, data platforms, or developer/platform experiences. Experience working with data, analytics, data science, software engineering, or technology platforms is preferred. Familiarity with modern data and AI technologies such as AWS, Azure, Databricks, or similar platforms is a plus. AI Fluency: Actively uses AI tools to improve the speed, quality, and scale of work; can point to concrete workflows where AI adds value; critically evaluates and validates AI-generated output; and applies AI responsibly, protecting confidential and customer data. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520113644", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618520101821, "name": "Senior Technical Claims Specialist, Construction Complex", "posting_name": "Senior Technical Claims Specialist, Construction Complex", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1791574800, "t_create": 1791247980, "ats_job_id": "262129", "display_job_id": "2026-262129", "type": "ATS", "id_locale": "2026-262129-en", "job_description": "Work exclusively on technically complex, high-exposure construction-related casualty claims that require advanced legal and claims judgment. Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate. Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion. Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies. Build and lead the working team for each matter: coordinate Home-Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionist, engineers, and other technical consultants. Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures. Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company's interests while advancing timely resolution. Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information. Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights. Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects. * Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+). Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles). Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage. Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners. Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues. Excellent negotiation, communication and stakeholder management skills. Ability to manage multiple high-priority matters and meet deadlines under pressure. Bachelor's degree (preferred) and relevant claims/insurance industry certifications or licenses as applicable. Ability to obtain and maintain needed All-lines Adjuster license. Claims/Industry certifications a plus!", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520101821", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520099371, "name": "Complex Casualty Claims Resolution Specialist - Southwest Region", "posting_name": "Complex Casualty Claims Resolution Specialist - Southwest Region", "location": "Scottsdale, Arizona, United States", "locations": ["Scottsdale, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1791316500, "t_create": 1791234600, "ats_job_id": "262128", "display_job_id": "2026-262128", "type": "ATS", "id_locale": "2026-262128-en", "job_description": "Deliver Impact That Matters. Grow With a Company That Invests in You. We are seeking a Senior Complex Casualty Claims Resolution Specialist for our Southwest Region who brings deep technical expertise, sharp critical thinking, and a passion for doing what's right. If you're energized by the challenge of managing high\u2011exposure, complex, and catastrophic injury claims, and you want to work in an environment where professionalism, integrity, and empathy guide everything we do, this is the role for you. * Your judgment plays a key role in shaping outcomes. You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience. Flexibility Meets Purpose This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub. You'll Keep Growing From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact. 5+ years managing complex and litigated casualty claims Deep expertise handling severe to catastrophic injuries and fatalities Strong analytical thinking, negotiation skills, and sound judgment Ability to thrive in a fast\u2011paced, high\u2011stakes environment Professionalism, empathy, and exceptional communication skills California and Arizona Casualty claims handling Must have an advanced knowledge of coverage, liability, and complex claims handling procedures. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 5-7 years of directly related experience. Ability to obtain proper licensing as required. Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Collaborate closely with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences. Prepare detailed litigation and trial reports for local management and Home Office. Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance. Responds to various written and telephone inquiries including status reports. Maintain accurate reserves, recommending increases on cases in excess of authority. Safeguard financial and confidential information across all claim files. Oversee billing practices of outside and in\u2011house counsel to ensure compliance and cost efficiency. May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies. 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