We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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States", "locations": ["Hoffman Estates, Illinois, United States", "Minneapolis, Minnesota, United States", "Columbus, Ohio, United States", "Indianapolis, Indiana, United States", "Missoula, Montana, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1787744700, "t_create": 1784750520, "ats_job_id": "76913", "display_job_id": "2026-76913", "type": "ATS", "id_locale": "2026-76913-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. 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If you want to think big, move deliberately, and make a meaningful impact on a major insurance organization, this is your opportunity. This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion. Drive product convergence analysis: Research current-state products across brands and lines of business, identify differences, and recommend go-forward solutions that simplify our product portfolio. Own requirements development timelines: Build and manage workplans that keep product requirement development on track, coordinating across key stakeholders including Product Development, Delivery, and Pricing. Support our Legacy Book strategy: Help develop a consolidation strategy for Legacy Books across the P&S portfolio \u2014 a critical enabler of our long-term transformation. Build organizational working models: Design and maintain the cross-functional engagement structures that keep Product, Experience, and Technology teams aligned on roadmaps, decisions, and deliverables. Document converged product requirements: Collaborate with cross-functional partners to define and formalize the product requirements that will power our next-generation insurance platform Insurance product knowledge: especially Personal Lines Property products Project management experience: you know how to build a plan, manage stakeholders, and keep complex workstreams moving Strong analytical and structured-thinking skills: you're comfortable breaking down ambiguous problems and turning them into clear recommendations A collaborative approach: you work effectively across teams, escalate when needed, and stay focused on outcomes Comfort with ambiguity: this program is evolving, and the best candidates will thrive in an environment where not everything is defined yet Relevant experience in insurance, product strategy, consulting, or program management (experience level will determine placement at the Senior Analyst or Consultant level) Bachelor's degree or equivalent experience Exposure to product transformation, platform modernization, or portfolio consolidation initiatives Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred. Minimum 4 years, typically 6 years or more of relevant work experience. Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills. Highly developed communication and presentation skills. In-depth knowledge of data concepts, strategies, and methodologies. In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives. 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develop repeatable frameworks for business cases, success metrics, and KPIs Manage SC Product's AI portfolio as a single, function-wide book of work \u2014 maintaining visibility into active initiatives, dependencies, risks, and progress; develop and operate an intake and prioritization process for new ideas Drive execution across SC Product's highest-priority AI use cases spanning product delivery, underwriting automation, in-market monitoring, and everyday AI adoption Serve as SC Product's primary voice on AI with Solaria, US Data Science, Technology, and USRM AI Enablement teams \u2014 shaping strategy jointly and ensuring SC's priorities have appropriate visibility Partner closely with Small Commercial product teams and their respective AI Liaisons to align priorities, share learnings, and drive consistent execution of AI initiatives across the function Coordinate with RAIC and appropriate partners on risk, privacy, security, and compliance for individual initiatives; escalate conflicts and concerns to leadership as needed Engage actively in Underwriting's AI Council, offering SC Product's point of view on initiative prioritization and helping guide the group's direction Champion everyday AI adoption across SC Product \u2014 fostering curiosity and experimentation while helping SC Product teams onboard smoothly to new AI tools and capabilities Monitor AI trends, tools, and capabilities, proactively assessing relevance and applicability to SC's context Strong foundation in program or project management, with a track record of driving complex, cross-functional initiatives from idea through execution in matrixed organizations Demonstrated curiosity about and hands-on experience with AI tools, with the ability to quickly assess practical applicability to real business problems Ability to bridge the gap between technology and business \u2014 translating complex processes into clear AI use cases and working fluently with both technical and non-technical stakeholders Strong agency and self-direction: able to build structure in ambiguous environments and drive momentum without formal authority Excellent communication, influencing, and partnership skills \u2014 building trust and alignment across teams with varying expertise Foundational knowledge of Small Commercial insurance \u2014 including product development and delivery, pricing programs, underwriting, or state management processes Experience working with Data Science or Technology teams in a business-facing capacity Familiarity with AI governance and responsible AI frameworks Experience standing up new functions, processes, or operating models in fast-moving environments Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field. Masters, PhD, or equivalent helpful given quantitative work they are leading. Minimum of 7, typically 10 years or more relevant work experience. Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have exceptional planning, analytical, decision-making, communication, and project management skills. Expert knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL). Significant understanding of competitors' pricing strategies and relationship to our own. Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518980298", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618519083236, "name": "Manager, Engineering", "posting_name": "Manager, Engineering", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1787327760, "t_create": 1786556040, "ats_job_id": "77171", "display_job_id": "2026-77171", "type": "ATS", "id_locale": "2026-77171-en", "job_description": "Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. U.S. based role only This is a hybrid role requiring two days in the office a week in our Columbus, OH, Plano, TX, Indianapolis, IN, Portsmouth, NH and Boston, MA locations Job summary: Join Liberty Mutual's Service Technology organization as an Engineering Manager leading teams that are redefining how work gets done across the service organization. In this role, you'll manage engineering teams focused on automation and robotic process automation while helping drive the next wave of AI-enabled transformation. You'll partner with product, operations, and technology leaders to reimagine existing processes, reduce manual effort, improve quality, and create smarter, faster, more intuitive experiences for our employees and customers. This is a high-impact leadership opportunity for someone energized by emerging technology, operational excellence, and building teams that turn bold ideas into practical solutions. You'll help shape how automation and AI are used responsibly and creatively to modernize service capabilities, unlock efficiency, and deliver meaningful business value across Liberty Mutual. Qualifications Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519083236", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618519201941, "name": "Principal Test Engineer", "posting_name": "Principal Test Engineer", "location": "Columbus, Ohio, United States", "locations": ["Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1787252160, "t_create": 1787084940, "ats_job_id": "114608", "display_job_id": "2026-114608", "type": "ATS", "id_locale": "2026-114608-en", "job_description": "Lead development of system testing strategies, test plans, test cases and test conditions and oversee testing across multiple environments and enforce QA standards and best practices. Design, enhance and institutionalize test engineering procedures and standards; define, implement and report on test metrics to measure application quality and delivery risk. Champion shift-left testing practices (TDD/BDD, white-box/gray-box testing, code coverage, static analysis, service virtualization) to detect defects earlier and improve code quality. Lead and manage complex projects and subprojects: create project plans, assign tasks, estimate effort, manage QA activities to plan and coordinate cross-functional teams in onsite-offshore delivery models. Drive automation strategy and implementation across Java and TypeScript stacks; integrate automated tests (unit, API, end-to-end, regression, smoke) into CI/CD pipelines and pipeline gating. Own performance, load and scalability testing initiatives and perform holistic system-level analysis to identify bottlenecks and remediation actions. Establish and manage test data management, environment virtualization and security testing initiatives to support reliable and repeatable testing across sprints. Lead defect triage processes and collaborate with development and product teams to prioritize and resolve issues. Provide expert guidance on testing systems, processes and methodologies to clients, IT management and project teams throughout the full project lifecycle. Mentor and coach QA engineers; build team capabilities, promote knowledge sharing and improve technical depth across teams. Communicate test progress, quality status, risks and metrics regularly to senior stakeholders and product owners; prepare stakeholder presentations and status reports. Employer will accept a Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering or related field and eight (8) years of experience in the job offered or in a Principal Test Engineer-related occupation. Alternatively, employer will accept a Master's degree (or foreign equivalent) in Computer Science, Software Engineering or related field and five (5) years of experience in the job offered or in a Principal Test Engineer-related occupation. 1. Programming in Java (Java 8+) and TypeScript and experience with Node.js runtime and ecosystem. 2. Designing and implementing automated testing strategies across Java and TypeScript stacks, including unit, integration, API, end-to-end, regression and UAT. 3. Utilizing TypeScript, JavaScript, and Java test frameworks and tools. 4. Automating API and service tests. 5. Integrating automated tests into CI/CD pipelines using GitHub Actions. 6. Experience with build and deploy automation and pipeline gating. 7. Utilizing APM tooling including Splunk and DataDog to support testdriven performance troubleshooting. 8. Testing management and collaboration tools such as JIRA, Confluence and Git-based source control including GitHub or equivalent. 9. Mentoring and coaching junior engineers through defining QA processes and metrics and communicating testing status and risk to technical and non-technical stakeholders. 10. Working effectively in Agile and DevOps teams to drive shift-left testing practices including TDD and BDD, white-box and gray-box testing, code coverage and static analysis. Experience may be gained during graduate program. Will accept any suitable combination of education, training, and/or experience. Multiple Positions Available. REFER TO: To apply, please visit https://jobs.libertymutualgroup.com/, select \u201cSearch Jobs,\u201d enter job requisition #2026-XXXXX in the \u201cJob ID or Keywords\u201d field, and submit resume. Alternatively, you may apply by submitting a resume via e-mail to RecruitLM@LibertyMutual.com. Reference requisition number in subject of e-mail.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519201941", "isPrivate": false, "latlongs": "39.9625112,-83.0032218"}, {"id": 618516127729, "name": "Solutions Engineer/Technical Lead, Software (Guidewire Policy Center)", "posting_name": "Solutions Engineer/Technical Lead, Software (Guidewire Policy Center)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1782241680, "t_create": 1773429420, "ats_job_id": "74996", "display_job_id": "2026-74996", "type": "ATS", "id_locale": "2026-74996-en", "job_description": "A Technical Problem Solver who not only writes high\u2011quality code, test scripts, and system components but also takes ownership of documenting solutions and creating clear deployment guides that ensure resilient, scalable software delivery. Customer-Focused, translating real business needs into practical, value-driven technical solutions while supporting the end-to-end lifecycle of new software products. A Forward-Thinking Innovator who goes beyond fixing issues\u2014proactively identifying opportunities to enhance performance, quality, and operational efficiency. A Continuous Learner eager to adopt new technologies and adapt quickly within evolving environments. A Thought Leader in Best Practices, championing the SurePath methodology, promoting out-of-the-box capabilities, and contributing reusable patterns that future-proof our technology landscape. Description Architect and implement integrations between Guidewire and external systems leveraging the Guidewire Integration Framework and APIs. Design and configure Guidewire modules tailored to client business requirements. Collaborate in hands-on sessions, code reviews, demos, and cross-team knowledge sharing to design, develop, and configure innovative solutions. Lead the development of system, technical, and product standards aligned with business goals and long-term strategies within an Agile delivery framework. Analyze complex technical challenges and propose comprehensive solutions with detailed architecture diagrams and design documentation. Partner with architects, stakeholders, and engineering teams to continuously evolve the platform design. Apply expertise in observability, infrastructure as code, Agile methodologies, and software testing best practices. Demonstrate strong ownership and independence in troubleshooting and resolving technical issues. Identify and recommend opportunities for process and technology improvements to drive continuous enhancement. Flexibility and adaptability in dynamic, fast-paced environments. Solid grasp of modern frameworks and emerging technologies. Possesses cloud-native integration and deployment experience with the Guidewire Cloud Platform (GWCP), including working in multi-planet star systems (dev, preprod, prod). Proficient in Integration Gateway (IG) concepts such as camel routes, error handling, and secure external calls, and is comfortable using cloud deployment tools like TeamCity, Docker, AWS S3, and Secrets Management. Experience with integration patterns involving web services (SOAP/REST), messaging systems, and batch processing Extensive experience designing, architecting, and integrating complex Guidewire InsuranceSuite solutions encompassing configuration, integrations, and Gosu development. Proficiency with cloud platforms and container orchestration technologies, including AWS, Cloud Foundry, or Kubernetes. Knowledge of event-driven architectures and API-first microservices design. Understanding of business operations and strategies, with insights into global technology trends and the insurance industry. Strong programming skills in Java, Spring Boot, JavaScript, TypeScript, Node.js, Python, and related technologies. Experience working with relational databases (e.g., PostgreSQL), NoSQL, Docker, Kubernetes, and serverless architectures. Ability to develop and maintain CI/CD pipelines for automated build, testing, and deployment using tools like Jenkins, GitLab CI, or AWS CodePipeline. * Minimum of 10 years of IT experience across diverse technologies. Deep understanding of the P&C insurance domain and related products. Enthusiasm for exploring new technologies and learning new tools. 5+ years of hands-on Guidewire experience. Proven track record of success in platform modernization initiatives using Guidewire, RESTful APIs, microservices, cloud platforms (AWS, Azure, Google Cloud), and Java/Node.js/Spring Boot technologies. Collaborative and adaptable work style, with demonstrated initiative and strong time management skills. Comprehensive knowledge of technology concepts, business operations, system architecture, design and development tools, and technical standards. Collaborates effectively with DevOps and development teams to define branching strategies, release cycles, and promotion rules across environments, while guiding teams on self-service deployment best practices using the Integration Gateway UI. Possesses deep expertise in IAM roles, cross-account permissions, and KMS encryption for external integrations, ensuring integration designs comply with PII, PCI, and audit logging standards. Experienced in API and event-driven architecture, with strong knowledge of Cloud APIs, App Events, and Webhooks to enable extensibility and integrations, skilled in configuring Cloud API roles and ensuring transactional consistency, and well-versed in best practices for payload minimization, safe ordering, and schema evolution. Experienced in data integration and observability with knowledge of Cloud Data Access and Snapshot Export to S3, proficiency in observability tools such as Zipkin, Prometheus, and Cloud Monitoring dashboards, and a strong understanding of logging and audit trail standards for GWCP integrations. Bachelor's degree in a technical or business field, or equivalent professional experience. 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Develop and maintain scorecards and other tools that provide leaders with clear visibility into organizational priorities, performance, outcomes and risks. Strengthen governance and decision-making by clarifying forum purpose, decision rights, accountabilities and follow-through. Help reimagine how the PP&B management system operates by applying AI, experimenting with new approaches, learning from real-world use, and scaling solutions that improve organizational effectiveness. Partner across PP&B Alignment leaders to create consistent management practices and stronger connectivity across the organization. Build shared context across PP&B functions and help ensure the organization operates around a clear and connected set of priorities. Partner closely with the Head of PP&B Alignment to support the effectiveness of the Chief PP&B Officer and PP&B leadership team. Develop executive-ready agendas, materials, narratives and decision support for key leadership forums. Anticipate emerging topics requiring leadership attention and bring structure to complex or ambiguous issues. Support high-priority initiatives or special projects that span organizational boundaries or require focused executive attention. PP&B leaders have clear visibility into priorities, portfolio performance, risks and trade-offs. Leadership forums are focused, decision-oriented and drive clear accountability and follow-through. Strategic priorities move from planning into execution with stronger ownership, coordination and discipline. Cross-functional dependencies and capacity implications are identified and addressed earlier. Scorecards, operating rhythms and governance generate useful insight rather than administrative burden. AI and automation meaningfully improve how management work gets done. The Head of PP&B Alignment and PP&B leadership team have greater capacity to focus on strategic and enterprise-level priorities. What You Bring Significant experience in strategy, business operations, Chief of Staff, management consulting, or a related field. Demonstrated ability to work effectively with senior executives and leadership teams. Strong strategic thinking and business judgment, with an ability to translate ambiguity into clear frameworks, choices and actions. Experience leading planning, portfolio management, governance, business reviews or organizational operating rhythms. Strong program and project leadership skills, with a track record of driving complex work across organizational boundaries. Ability to influence without authority and build trusted relationships across a matrixed organization. Excellent communication skills-written and verbal, utilizing the appropriate medium to align, influence, and drive clarity in ownership of key work; quantitative skills with the ability to define and measure success of key initiatives against overall goals Curiosity about AI, automation and new ways of working, with a willingness to experiment and continuously improve. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}