We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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United States", "Boston, Massachusetts, United States", "Hoffman Estates, Illinois, United States", "Lawrenceville, Georgia, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783691820, "t_create": 1776718440, "ats_job_id": "75687", "display_job_id": "2026-75687", "type": "ATS", "id_locale": "2026-75687-en", "job_description": "Lead full lifecycle handling of complex Commercial Energy claims: conduct coverage analysis, supervise investigation, determine liability, set and adjust reserves, and negotiate or litigate settlements. Act as the claim owner with authority to authorize payments, approve reserving strategy, and recommend or execute claim denials when warranted. Review and drive response to complaint, suit documentation, discovery, expert reports, and technical files; develop litigation plans and settlement strategies. Assemble and manage the appropriate internal and external teams (Home Office Legal, Defense Counsel, technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure. Oversee selection, engagement and oversight of outside Counsel and technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure. Serve as subject matter expert for complex coverage and energy-specific issues; advise claims leadership on policy wording implications, emerging legal trends, and potential changes to claims practices or training needs. Mentor less experienced claims examiners; provide guidance on technical investigations, negotiation, strategy and litigation handling. Maintain confidentiality and integrity of financial and claims file information; comply with company policies, regulatory requirements and security standards. Participate in special projects (e.g., claims process improvement, litigation strategy initiatives, cross-functional task forces). Bachelor's degree or equivalent experience, with 5-7+ years of progressively complex Commercial Casualty claims experience, emphasizing litigated Commercial General Liability/Auto and/or Energy claims involving oil & gas, power generation, renewable energy and/or energy-adjacent contractors Demonstrated expertise managing Energy\u2011specific litigation, including upstream, midstream, and downstream exposures such as well blowouts, pipeline incidents, refinery operations, energy construction, transportation, catastrophic injury, and multi\u2011party losses Demonstrated strength in litigation management, including oversight of defense counsel, evaluation of pleadings and motion practice, development of discovery and deposition strategy, and participation in mediations, arbitrations, and trials Advanced proficiency in coverage analysis within a litigation context, including interpretation of complex policy language, reservations of rights, coverage defenses, indemnity and additional insured disputes Strong experience setting and managing high\u2011exposure indemnity and expense reserves aligned with litigation strategy and evolving case posture Proven ability to assess liability, causation, damages, and venue risk, and to develop effective resolution strategies for contested, multi\u2011party, or catastrophic claims In\u2011depth knowledge of the insurance legal and regulatory environment, with the ability to apply sound judgment to nuanced legal issues and emerging case law Track record of independently managing a litigation\u2011heavy claim portfolio, balancing strategic risk, financial stewardship, and timely resolution Highly effective communicator with the ability to influence attorneys, internal legal partners, underwriting, reinsurance, and leadership through clear analysis and recommendations Experience handling moderate to highly complex Energy and/or Commercial General Liability/Auto litigation\u2014including catastrophic injury, or contractor\u2011related losses\u2014strongly preferred All lines Adjuster License required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516845972", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517137514, "name": "Claims Manager I, Miscellaneous Medical Facilities Professional Liability", "posting_name": "Claims Manager I, Miscellaneous Medical Facilities Professional Liability", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Chicago, Illinois, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783687320, "t_create": 1778165400, "ats_job_id": "75947", "display_job_id": "2026-75947", "type": "ATS", "id_locale": "2026-75947-en", "job_description": "Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management). Serve as technical resource not only for claims staff, but also cross-functional partners, including Underwriting, Actuarial, Finance and Operations. Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including, but not limited to direct participation in mediation and arbitration and active participation in settlement discussions. Perform quality assurance reviews/observations and provide feedback to team as well as action plan for development of team, where necessary. Provide regular reports to claims management regarding losses either exceeding or likely to exceed the authority level in accordance with best practices. Must be able to present effectively, produce appropriate reports and develop team and train team in these skills. Partner with underwriting managers/team to provide excellent customer service and to market and meet with brokers, risk managers and reinsurers. Demonstrate ability to forge and maintain relationships with external customers, effectively resolving concerns where necessary. Ability to effectively articulate the claims value proposition in claims advocacy meetings, account renewals and new business prospecting. Present at industry conferences or publishes external industry content. Lead short to medium-term strategic claims activities/priorities for the product line, with alignment with the strategic priorities of IronHealth and NAS Claims. Oversee projects assigned by the MMF Claim Product Lead. Support Company goals of being the most trusted global brand; delivering top quartile profitability; being the best place to work; and achieve scale where it matters. Serve as a role model for high performance to achieve strategic outcomes and leverage diversity of perspectives in service of the best solution. Other duties as assigned, including delivery on established operational goals and objectives. Bachelors' degree or equivalent training A minimum of 5 years of relevant and progressively more responsible work experience required, including at least 2 years of supervisory experience preferred. Miscellaneous Medical Facilities, Healthcare Professional Liability or medical malpractice claims experience preferred. At least 5 years claims handling within a technical specialty. Requires advanced knowledge of claims handling concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, and product competition within the marketplace. All-lines Adjusters License is required. Requires advanced knowledge of a technical specialty. Knowledge of law and insurance regulations in various jurisdictions. The ability to effectively interact with brokers and internal departments is also required. Strong verbal and written communications and organizational skills. Strong negotiation, analytical and decision-making skills also required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517137514", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517539806, "name": "Senior Claims Adjuster I - Workers Compensation", "posting_name": "Senior Claims Adjuster I - Workers Compensation", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Minneapolis, Minnesota, United States", "Columbus, Ohio, United States", "Indianapolis, Indiana, United States", "Missoula, Montana, United States", "Alexandria, Virginia, United States", "Wausau, Wisconsin, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782241560, "t_create": 1780596960, "ats_job_id": "76283", "display_job_id": "2026-76283", "type": "ATS", "id_locale": "2026-76283-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517539806", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618518427960, "name": "Wholesale Operations Leader - GRS North America", "posting_name": "Wholesale Operations Leader - GRS North America", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Indianapolis, Indiana, United States", "Lake Oswego, Oregon, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1784205060, "t_create": 1784035980, "ats_job_id": "76824", "display_job_id": "2026-76824", "type": "ATS", "id_locale": "2026-76824-en", "job_description": "Through a strategic and operational lens, lead cross-functional work to drive a collaborative, agile, high-performing culture and operating model that is principled, profitable, innovative, and nimble. Serve as a strategic thought partner to the Wholesale segment leader \u2014 contributing to the formation of segment strategy, not only its execution \u2014 including portfolio direction, distribution strategy, and growth priorities across E&S lines. Serve as Wholesale Operations Leader, representing Wholesale in Office of Underwriting, operations, product, data, and technology forums to ensure Ironshore's needs are built into roadmaps, not accommodated after the fact. Engineer the submission-to-quote pipeline as a measurable system with defined cycle time targets by business unit \u2014 identifying where time dies and building solutions to eliminate it. Own broker connectivity as a product decision, supporting API-first integration into broker AMS systems and reducing reliance on additional portals that create friction for brokers and underwriters. Make AI infrastructure foundational to the Wholesale operating model, enabling triage, clearance, and appetite scoring before a human touches a submission. Own submission-level data as the operating nervous system, including quote ratios, hit rates, cycle times by underwriter and by broker, and other key measures of underwriting and operational performance. Translate the six execution workstreams into a sequenced, resourced plan with clear owners, milestones, outcomes, and accountability. Build and own the standalone Wholesale P&L infrastructure in partnership with Finance, including the data architecture needed to make performance visible at the segment level. Partner with underwriting, actuarial, claims, finance, data, and technology teams to develop dashboards, portfolio analysis, operational reporting, and business insights to support segment and business unit leaders. Effectively prioritize and execute key operational initiatives across the Wholesale segment with strong project management discipline while championing Liberty Values & Guidelines to drive employee engagement, best-in-class service, productivity, and profitability. Accountable for ensuring clarity, visibility, and execution relative to operational key performance indicators KPIs across the Wholesale segment. Partner with segment and business unit leaders to organize and lead key operational meetings, manage competing priorities, and ensure decisions are translated into execution. Develop executive-level communications, business updates, decision materials, and reporting for internal and external stakeholders. Perform business analyses and evaluate the impact of alternative management decisions on operational outcomes, financial results, and broker/underwriter experience. May lead small team of operations resources supporting overall Wholesale priorities Deep expertise in Excess & Surplus (E&S) and wholesale/specialty insurance \u2014 spanning open-brokerage, SME binding authority, and delegated authority / program business \u2014 finance and actuarial concepts, regulatory environment, reinsurance, underwriting, producer management, and broker distribution. Advanced knowledge of financial analysis, technology, strategic planning, operational management, data/reporting, and business process improvement. Excellent oral and written communication skills, with strong presentation skills and the ability to facilitate discussion, influence stakeholders, and build consensus. Skills required include analyzing and problem solving; adaptability; decision making; building relationships; working effectively with others; applying financial acumen; focusing on service; executing excellence; planning and organizing work; and achieving results. Demonstrated ability to foster collaborative relationships and effectively work as part of a broader global and organizational team. Experience working in an Agile environment, e.g., agile project management, product ownership, workflow modernization, or technology-enabled operating model transformation. Excellent time management, prioritization, and delegation skills. Advanced degree or equivalent training preferred; CPCU designation or equivalent preferred. Experience managing and mentoring staff or leading cross-functional teams preferred. 12+ years of experience in operations, systems, organizational improvement, underwriting operations, strategy, business transformation, or related insurance roles.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518427960", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618518287907, "name": "Claims Specialist II", "posting_name": "Claims Specialist II", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Remote, Remote, United States", "Liberty Lake, Washington, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Bala Cynwyd, Pennsylvania, United States", "Tampa, Florida, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1784034780, "t_create": 1783474140, "ats_job_id": "76774", "display_job_id": "2026-76774", "type": "ATS", "id_locale": "2026-76774-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. 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Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518287907", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618517365613, "name": "Technical Claims Specialist", "posting_name": "Technical Claims Specialist", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Las Vegas, Nevada, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782241680, "t_create": 1779816180, "ats_job_id": "76175", "display_job_id": "2026-76175", "type": "ATS", "id_locale": "2026-76175-en", "job_description": "Investigates claims to determine whether coverage is provided; includes analysis of potentially applicable policy provisions and drafting comprehensive coverage position letters, sometimes in conjunction with Home Office Legal coverage counsel. Establish liability and verify damages. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Unit Manager on cases which exceed authority. Works closely with defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims. Identifies and appropriately handles claims with third party subrogation potential. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Unit Manager on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Monitors trials and reports daily to Unit Manager. Makes recommendations regarding strategy based upon developments. Confers directly with policyholders on coverage and resolution strategy issues. Establishes and updates -Action Plans- on assigned claims which clearly reflect file status and disposition strategy. Provide support for more senior and upper-level claim handlers on the Team, including but not limited to special claim and account level projects and data organization. Solid understanding of General Liability and Business Auto claims handling techniques and a working knowledge of LMG Claims procedures and demonstrated the ability to communicate effectively. Strong writing skills and ability to draft clear and concise coverage position letters and authority memos in matters involving complex claims and coverage analysis. A Bachelor's Degree or equivalent business experience is required. 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Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517367071", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517868560, "name": "Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster", "posting_name": "Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782318480, "t_create": 1782235740, "ats_job_id": "76578", "display_job_id": "2026-76578", "type": "ATS", "id_locale": "2026-76578-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517868560", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618518417373, "name": "Associate Customer Service Representative, CI", "posting_name": "Associate Customer Service Representative, CI", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Columbus, Ohio, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "East Syracuse, New York, United States", "Liberty Lake, Washington, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1784229840, "t_create": 1783968660, "ats_job_id": "76810", "display_job_id": "2026-76810", "type": "ATS", "id_locale": "2026-76810-en", "job_description": "Performs a limited range of customer service activities such as obtaining first notice of loss information, responding to inquiries, and explaining processing procedures to deliver the best possible outcome while meeting or exceeding the customer's expectation. Deliver an exceptional customer service experience. Obtains information from customers regarding claims and accidents on some lines (commercial auto, workers' compensation, liability, property, Integrated Disability Management, short-term disability, etc.) through a primary intake method (telephone reports, fax and other sources). Provides direct guidance and assistance to customers regarding first report of loss or first report of injury. Provides guidance such as Provider Referral Services (PRS). Assists with customer inquiries and/or problems, alerts people leaders to potential escalations. Refers callers to appropriate contacts. Transmits reports and messages to branch offices and to state agency as required. May act as a liaison between management and customer for routine information and reports requested. Prepares reports for management from customer information. Maintains logs, records and reports as required to ensure accurate information and reporting capabilities for customers. Updates information on automated system. Performs weekend driver work as needed once proficient in telephony skill. Demonstrates a willingness to be coachable by remaining open to feedback and applying it effectively to support continued growth and help reduce recurring trends. Demonstrating accountability for managing time effectively and ensuring consistent attendance and preparedness during scheduled work hours. Achieving established efficiency goals to support business results. Maintaining strong schedule adherence to ensure customer accessibility. Following Triton standards and demonstrating professional work habits. Maintaining dependable attendance and adhering to the Time Away from Work Policy. Managing time effectively by being present, prepared, and available during scheduled work hours. Adopt and utilize GPT and generative AI tools to enhance efficiency, support quality outcomes, and contribute to a culture of innovation and continuous improvement. Describe the minimum level of preparation, training, and experience, as well as any special skills, which are required to competently perform the duties of this job. Interpersonal and listening skills to build solid relationships inside and outside the organization. Communication skills to perform active listening and exchange accurate information in a responsive, respectful manner. Ability to exercise influence and create good outcomes. Adaptability to be open-minded and flexible when faced with changes at work. Ability to understand, remember and explain claims reporting procedures; and working knowledge of systems and personal computers. High school diploma (or equivalent) and a minimum of 1-2 years of customer service or insurance experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518417373", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618518323102, "name": "Senior Claims Specialist I", "posting_name": "Senior Claims Specialist I", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Remote, Remote, United States", "Liberty Lake, Washington, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Bala Cynwyd, Pennsylvania, United States", "Tampa, Florida, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1784207280, "t_create": 1783552260, "ats_job_id": "76781", "display_job_id": "2026-76781", "type": "ATS", "id_locale": "2026-76781-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Strong background in commercial auto and general liability claims handling, with hands-on experience directing litigated claims to resolution Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}