We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503553367", "isPrivate": false, "latlongs": "39.0997265,-94.5785667"}, {"id": 618504857536, "name": "Remote Inbound Sales Advisor", "location": "Kansas City, Missouri, United States", "locations": ["Kansas City, Missouri, United States", "Wichita, Kansas, United States", "Madison, Wisconsin, United States", "Des Moines, Iowa, United States", "Saint Louis, Missouri, United States", "Milwaukee, Wisconsin, United States", "Springfield, Missouri, United States", "Kansas City, Kansas, United States", "Cedar Rapids, Iowa, United States", "Saint Louis, Missouri, United States", "Columbia, Missouri, United States", "Appleton, Wisconsin, United States", "Wichita, Kansas, United States", "Overland Park, Kansas, United States", "Des Moines, Iowa, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1749950940, "t_create": 1749491100, "ats_job_id": "70620", "display_job_id": "2025-70620", "type": "ATS", "id_locale": "2025-70620-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504857536", "isPrivate": false, "latlongs": "39.0997265,-94.5785667"}, {"id": 618504329474, "name": "Surety Underwriting Assistant", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Overland Park, Kansas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1749497520, "t_create": 1746363600, "ats_job_id": "70072", "display_job_id": "2025-70072", "type": "ATS", "id_locale": "2025-70072-en", "job_description": "Responsible for detailed Surety bond/agency/processing transactions for surety product line(s) or functional area(s), which may align to a defined territory. May include entering rates and new business, renewals, cancellations, endorsements, reinstatements, agency file set-up, licensing/appointment processing, power-of-attorney issuance, and resolving reconciliation problems as necessary. Review, reconcile, and update reports as required. Provides assistance in various underwriting and support functions, which may include but is not limited to Contract/Commercial Bond and bid requests, bid entry, bid results, and state regulatory and compliance requirements. Services and responds to internal and external customer needs providing an exceptional customer experience. Assists customers with inquiries and answers questions and follows up to ensure customer satisfaction. Ability to understand agency management workflows and processes, which may include but is not limited to: commissions, licensing/appointment requirements, state regulatory and compliance criteria, and Power of Attorney requests. Understands rating plans and how to apply rates upon registration and may assist with rating scenario entry. Retrieves information relative to the execution of various bond/agency related documents with attention to detail and accuracy. Applies logical thinking and technical knowledge of Surety operations processing activities to complete assignments/tasks working within defined policies and procedures to optimize planned business results. Performs general administrative office support duties which may also include assisting Finance with collections inquiries upon request and billing/ premium discrepancies. May perform technical support within the office and assist in the resolution of problems in coordination with Department Application Specialist. Participates in User Acceptance Testing as assigned. Performs additional duties as assigned. High school diploma or equivalent required. 1+ year related experience required. Strong written and oral communication skills to correspond with office personnel and agents. Exceptional customer service skills. Demonstrates ability to work well on a team and independently. Good organizational skills. Competent and proficient with computer software applications utilized by Surety. Knowledge of surety bond processing preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504329474", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618504445572, "name": "Senior Analyst, Product Analysis", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "3026-GRS-North America-US", "t_update": 1749497400, "t_create": 1746803400, "ats_job_id": "70170", "display_job_id": "2025-70170", "type": "ATS", "id_locale": "2025-70170-en", "job_description": "Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources. Research may be at the state, competitor or countrywide level. Conducts moderate to high complexity analysis under general direction. As subject matter expert for assigned products, ensures accurate and current product capabilities under general direction. Queries data to conduct ad hoc analysis of metrics and builds simple tools and queries for others to use. Provides recommendations to training and processes to manager. Provides complex analysis to help drive and support business decisions. Provides thoughtful recommendations on pricing, strategy, etc. Consults on complex business issues and design considerations. Educates IT partners on business vision and plan, and both IT and business partners on the impact of changes. Serves as point person for moderate to high complexity country wide implementations. Leads own work streams on medium to long-term or moderate to high complexity projects. May manage aspects of low to moderate complexity projects. Through research, identifies and proposes changes to our product offerings. Analyzes trends and is responsible for tactical and strategic recommendations. May create and/or be owner of training material content. May create formal training sessions and modules. Actively shares job knowledge with less experienced analysts. Leads job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. May be assigned to mentor a new hire. May supervise interns. Knowledge of ISO and other Industry vendor platforms Categorization and Organizational skills Commercial Property Coverage Aptitude Bachelor's degree. Minimum 3 years, typically 4 years or more of relevant work experience. Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access). Must have good planning, organizational, analytical, decision making and communication skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504445572", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618504632024, "name": "Lead Financial Analyst", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "3006-USRM-Finance-US", "t_update": 1749497340, "t_create": 1747947420, "ats_job_id": "70380", "display_job_id": "2025-70380", "type": "ATS", "id_locale": "2025-70380-en", "job_description": "Contributes to quarterly forecasting and annual planning process, ensuring timely completion of deliverables and coordination with finance and functional stakeholders Drives critical results and trend analysis of financial and operational variances to plan, prior year and forecast. Including assisting with monthly results slides for leadership. Cultivates strong relationships with business partners within and outside of Finance to ensure collaboration and provide thoughtful financial analysis informed by operational and business drivers Provides sound financial insights and expertise to business partners and stakeholders to inform and improve business outcomes Collaborates with functional partners across the organization to drive key profit and growth inputs to plan and forecast Partners closely amongst other FP&A members to understand monthly results trends and incorporate into forward looking forecast Conducts ad-hoc analyses on emerging plan and forecast related trends and effectively summarizes and communicates results to management Communicates effectively with Data Solutions team to drive enhancements to Anaplan planning technology Proactively owns and evaluates processes, reports, and tools for continuous improvement opportunities and makes recommendations Bachelor`s degree (Finance or Accounting) required. CPA or advanced degree in Accounting, Finance, or Business preferred. Minimum of 3 years of finance experience. Must demonstrate attention to detail in a fast-paced work environment and the ability to manage and prioritize multiple projects simultaneously to drive results. Communicates well with own team and across organizational boundaries to ensure the successful completion of shared goals. Comfortable leading meetings and able to communicate issues and trends to senior management and other groups at the appropriate level of detail. Advamced knowledge of Exel and MS Word is preferred . SAS, SQl, Snowflake required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504632024", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618504818160, "name": "Senior Technical Claims Specialist II, Commercial Excess and Specialized Claims", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Bala Cynwyd, Pennsylvania, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1749497460, "t_create": 1749152220, "ats_job_id": "70564", "display_job_id": "2025-70564", "type": "ATS", "id_locale": "2025-70564-en", "job_description": "As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more. Adjusters license is required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504818160", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618504853623, "name": "Assistant Director, Product Research", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States"], "hot": 0, "department": "Product Management", "business_unit": "3044-USRM-PL Property & Specialty Product-US", "t_update": 1749506700, "t_create": 1749475260, "ats_job_id": "70598", "display_job_id": "2025-70598", "type": "ATS", "id_locale": "2025-70598-en", "job_description": "Develop subject matter expertise of property and specialty product features; formulate new product concepts and provide input into product strategies Gather external research, inclusive of competitive intelligence and research obtained by partnering with market research teams and other functional areas; monitor, interpret, and understand market trends Conduct highly complex analyses under minimal direction; independently query data and conduct technical and analytical assessment of product features and key performance metrics; create tools and queries for team utilization Synthesize research and analysis into insights and actionable recommendations that impact product design and strategy Independently lead and project manage highly complex, long duration projects, partnering with IT, Delivery, and other cross-functional areas to design and implement changes Present insights and recommendations to Product leadership and cross-functional teams Seek opportunities to mentor others and may take on mentorship responsibilities for interns or rotational analysts, as needed Bachelor's degree in mathematics, economics, statistics, or other quantitative field. Minimum 6 years relevant work experience, typically 8 years. Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, SQL, Snowflake, PowerBI). Must have exceptional planning, organizational, analytical, decision making, communication and project management skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504853623", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618504902530, "name": "Content Strategist", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Digital Customer Experience", "business_unit": "3029-USRM-Experience & Strategy-US", "t_update": 1749678600, "t_create": 1749666660, "ats_job_id": "70685", "display_job_id": "2025-70685", "type": "ATS", "id_locale": "2025-70685-en", "job_description": "Description UX Content Designer (UX Product Design Team) - Small Commercial Quoting Experience This position will have hybrid in-office requirements if you are located within 50-miles of Portsmouth (NH), Boston (MA), Seattle (WA) or Plano (TX). Join the User Experience organization at Liberty Mutual! The User Experience organization is on a mission to create extraordinary digital experiences that position our company to win with our customers, agents, and prospects. We strive to provide the best digital quoting, customer service, and claims experiences in the industry, delivering innovative solutions that exceed consumer and agent expectations. About the team: You'll join a 60+ person UX organization consisting of kind and talented product designers, content designers, and UX developers. About this role: We're looking for a UX Content Designer to join our UX Product Design team to support the modernization and optimization of our Small Commerical agent quoting experiences. You will provide dedicated content design support to create best-in-class digital tools for power users, aimed at increasing agent efficiency, improvin satisfaction, and reducing expenses and tech costs. You'll also benefit from the support of our content community of practice, where you can exchange ideas and learn from other content design practitioners. You'll experience a degree of autonomy as you support individual product team(s), while also being a part of a mature UX team collaborating with product designers and user researchers. In this role you will work with business owners, engineers, and product owners to understand the business vision and objectives. You will collaborate daily with the broader team to deliver content solutions that meet user needs and business goals. In this role, you will: Work in an agile environment. You'll partner closely with product owners, product designers, and engineers, as well as other content designers, marketers, analysts, and researchers. Identify content opportunities. You'll use content design and strategy methods to find ways to improve the user experience through information architecture and the use of language. Write concise, effective content. Your writing will adhere to guidelines for tone and voice, follow established standards and use language best practices for the given channel/medium. Continuously seek and integrate user feedback. You'll evaluate UX effectiveness and determine where and how to optimize content. Coordinate across multiple projects and workstreams. You'll learn a complex product ecosystem and collaborate with other teams to ensure a seamless experience for the user. This role might be for you if: You have a strong attention for detail and enjoy working collaboratively on large projects while giving and taking feedback from both junior and senior design partners. You have experience working on design teams with a proven track record of successfully delivering content for external-facing digital applications. You have supported multiple agile software engineering teams in a scrum methodology environment. You know how to employ content design and strategy methods and tools like content audits, competitive assessments, quantitative analysis, design thinking exercises, user research, persona development, etc. You're analytical, and you love to synthesize complex information. You have a portfolio of written work that demonstrates creativity, problem solving, business impact, and results. Qualifications As typically acquired through a Bachelor`s degree in English, Communications, Journalism or related field or equivalent experience and 2+ years of experience in a related field Experience leading content initiatives from ideation through implementation Exposure to human-centered design practices and product development methodologies Strong attention to detail and ability to manage multiple projects simultaneously Exceptional written and oral communication skills Comfortable interacting with all levels of the company Ability to present projects and status reports Strong relationship building, networking, and collaboration skills About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Strong analytical and problem-solving skills with an ability to work with ambiguous and incomplete information. Good understanding of agile software development concepts and processes including backlog tracking, prioritization, strong collaboration within a scrum team, and adaptability through incremental delivery. Must be proactive, demonstrate initiative and be a logical thinker, have extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements. Strong negotiation, facilitation, and consensus building skills. 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