We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Ensures adequacy of reserves. Recommends reserve changes on cases in excess of authority. Accountable for security of financial processing of claims, as well as security of information contained in claims files. Responsible for partnering with outside and in-house counsel on defense strategies. May assist in the absence of the Claims Manager, representing the company on matters involving state or federal regulatory agencies. May be involved in special projects and/or mentoring at the direction of local management. 5+ years of litigation experience Expert knowledge of handling personal lines complex claims with severe to catastrophic injuries and fatalities Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. 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Accountable for security of financial processing of claims, as well as security information contained in claims files. Responsible for managing the practices and billing activities of outside and in-house counsel. May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. May be involved in special projects and/or mentoring at the direction of local management. 5+ years of litigation experience Expert knowledge of handling personal lines complex claims with severe to catastrophic injuries and fatalities Must have an advanced knowledge of coverage, liability, and complex claims handling procedures. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. 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A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). 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Lead in-depth analytical studies to compare recent performance against business objectives, offering actionable recommendations for product and process improvements. Leverage strong technical skills to identify data attributes needed to complete work and the ability to compile them from US Retail Market (USRM) data sources, often without being able to rely on existing datasets. As needed, develop and validate innovative metrics to explain results in clear and actionable ways. Develop techniques to identify business deterioration and/or adverse selection and provide recommendations to improve results when performance falls below expectations. Develop a deep and robust understanding of the Auto Product, Coverages, and Processes to provide expertise and guidance to the organization as needs arise. Become a subject matter expert, assisting junior analysts and peers across the organization with complex analytical tasks and fostering an environment of collaboration. 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