We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Effective analytical skills required to learn and apply basic policy/contract coverage and recognize questionable coverage/contract situations (which necessitate supervisory involvement) along with effective interpersonal skills to explain the facts and logic used to arrive at decisions in a way that the customer understands. Effective written skills to compose clear, succinct descriptions when posting files and drafting correspondence. Good telephone and typing skills required. 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Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. Proven interpersonal, analytical and negotiation abilities required. Ability to provide information in a clear, concise manner, ability to build effective relationships. Bachelor`s degree or equivalent in addition to 1-year claims handling experience. Knowledge of legal liability, insurance coverage and medical terminology preferred. Licensing may be required in some states.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518097697", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618515899208, "name": "Small Commercial Senior Territory Manager", "posting_name": "Small Commercial Senior Territory Manager", "location": "Irvine, California, United States", "locations": ["Irvine, California, United States", "San Diego, California, United States", "Orange, California, United States", "Aliso Viejo, California, United States"], "hot": 0, "department": "Sales - General", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1782241620, "t_create": 1772470020, "ats_job_id": "74822", "display_job_id": "2026-74822", "type": "ATS", "id_locale": "2026-74822-en", "job_description": "Territory & Agency Ownership Own and manage an assigned geographic territory, driving profitable growth and achieving written premium, profitability, and operational targets. Lead comprehensive agency management activities, including prospecting, business planning, engagement, training, compensation, and agency plant optimization. Manage a large and diverse agency footprint (100+ storefronts), optimizing performance across the territory. Establish credibility as a trusted advisor by delivering product expertise, underwriting philosophy, appetite guidance, and system training. Support retention initiatives and new business development to deepen agency relationships and maximize revenue. Manage the account pipeline end-to-end, including renewals, and collaborate across multiple underwriting segments to ensure strong outcomes. Ensure appropriate book mix, risk quality, and overall profitability at both the agency and territory level. Develop, execute, and continuously refine high-quality agency and territory strategies aligned to enterprise Personal Lines and Business Lines priorities. Support strategic initiatives such as carrier consolidation (book transfers), agency expansion, service center integration, and new product or program rollouts. Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, resolve issues, and share competitive and market intelligence. Act as the voice of the agent and customer within the organization. Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships. Provide mentorship and guidance to peers and team members, contributing to continuous improvement and best practices. Proven experience managing agency relationships and driving profitable growth within commercial insurance. Strong consultative, relationship-building, and influencing skills. Ability to work independently with limited supervision while managing complex priorities. Comfort leveraging data, tools, and insights to guide territory and agency strategies. Willingness to travel extensively within the assigned territory for in-person agency engagement. Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. Appropriate driving record required to operate a company vehicle.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515899208", "isPrivate": false, "latlongs": "33.6845673,-117.8265049"}, {"id": 618517116029, "name": "Senior Claims Specialist - WA and OR Jurisdiction Experience", "posting_name": "Senior Claims Specialist - WA and OR Jurisdiction Experience", "location": "Lake Oswego, Oregon, United States", "locations": ["Lake Oswego, Oregon, United States", "Las Vegas, Nevada, United States", "Rocklin, California, United States", "Orange, California, United States", "Chandler, Arizona, United States", "Meridian, Idaho, United States", "Honolulu, Hawaii, United States", "Anchorage, Alaska, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782241560, "t_create": 1778000940, "ats_job_id": "75902", "display_job_id": "2026-75902", "type": "ATS", "id_locale": "2026-75902-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517116029", "isPrivate": false, "latlongs": "45.4156817,-122.7159726"}, {"id": 618516967063, "name": "Technical Claims Specialist, Workers Compensation - West Region", "posting_name": "Technical Claims Specialist, Workers Compensation - West Region", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Orange, California, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Meridian, Idaho, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782241680, "t_create": 1776970440, "ats_job_id": "75732", "display_job_id": "2026-75732", "type": "ATS", "id_locale": "2026-75732-en", "job_description": "Investigates claims to determine whether coverage is provided, establish compensability and verify exposure. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Participates in pricing, reserving and strategy discussions with HO Examining and Examining Management. Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims and claims with the potential to develop adversely. Identifies and appropriately handles claims with third party subrogation potential, SIF (Self-Insured Fund) and MSA (Medicare Set Aside) exposure. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Demonstrates the ability to understand new and unique exposures and coverages. Demonstrates the ability to understand key data elements and claims related data analysis. Confers directly with policyholders on coverage and resolution strategy issues. Coordinates and participates in training sessions for less experienced staff, including both Complex Non-Complex staff. A bachelor's degree or equivalent business experience is required In addition, the candidate will generally possess 5-7 years of related claims experience with 1-2 years of experience in complex claims Demonstrated proficiency in Excel, PowerPoint as well as excellent written and verbal communication skills required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516967063", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517325272, "name": "Underwriter", "posting_name": "Underwriter", "location": "Orange, California, United States", "locations": ["Orange, California, United States", "Denver, Colorado, United States", "Los Angeles, California, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1782241680, "t_create": 1779417900, "ats_job_id": "76159", "display_job_id": "2026-76159", "type": "ATS", "id_locale": "2026-76159-en", "job_description": "Successful candidates also demonstrate strong business acumen, sales orientation, and ability to build broker partnerships and drive growth. Degree in Business or equivalent typically required At least 1 year, typically 1.5 or more years, of underwriting experience and/or other related business experience Actively pursuing professional insurance designations Ability to successfully develop and maintain effective internal and external relationships Demonstrated analytical ability to evaluate and judge underwriting risks within defined authority Effective communication and interpersonal skills required with ability to successfully develop and maintain productive producer/customer relationships When applicable, successful completion of certifications Focuses on building relationships with key external parties (brokers, agents). Manages portfolio of brokers/agents in parts of GRS where complexity and line size differ little between policies. Develops underwriting skills and builds relationships with internal stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in GRS North America, etc.), uses understanding of how these teams work together to inform underwriting decisions. Continues building underwriting expertise using both internal and external resources. Executes, and may contribute to, marketing plans. Contributes to team projects (e.g., process / tool improvement). May contribute to the analysis of team`s portfolio. May manage the quality of data within relevant systems for the book of business that the team is responsible for underwriting. May provide on-the-job support for new hires.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517325272", "isPrivate": false, "latlongs": "33.7879139,-117.8531007"}, {"id": 618516709746, "name": "Associate Staff Attorney", "posting_name": "Associate Staff Attorney", "location": "Los Angeles, California, United States", "locations": ["Los Angeles, California, United States", "Bakersfield, California, United States", "Orange, California, United States", "Woodland Hills, California, United States", "Ontario, California, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1782241260, "t_create": 1776002400, "ats_job_id": "75498", "display_job_id": "2026-75498", "type": "ATS", "id_locale": "2026-75498-en", "job_description": "Litigation Execution: Manage all phases of litigation, including discovery, hearings, trials, mediations, and drafting legal documents such as pleadings and motions. Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Client Advisory and Relationship Management: Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and insured clients. Develop and maintain strong client relationships through transparent and effective communication. Technology Utilization: Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and proficiency in remote work settings. Risk Evaluation and Case Resolution Facilitation: Identify, evaluate, and collaborate on strategies to mitigate legal risks, working closely with clients and senior counsel to facilitate effective resolutions. Documentation Accuracy and Compliance: Ensure all legal documents, pleadings, and motions are meticulously prepared, accurate, and compliant with applicable standards and client expectations. Timely Client Communication: Provide clear, consistent, and timely updates and recommendations to insured clients and claims professionals to maintain alignment with case objectives. Contribution to Organizational Improvement: Participate in initiatives aimed at enhancing efficiency, effectiveness, and best practices within Staff Legal and Global Legal & Compliance organizations. Ethical Compliance Adherence: Uphold the highest standards of legal ethics and compliance, following legal regulations and licensing requirements and promoting a culture of integrity within the legal team. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in California state and in good standing; special licenses to practice before particular boards or federal courts may be required. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Proficient in e-discovery, case management systems, and basic legal analysis tools. Strong analytical, research, and legal writing skills. Basic knowledge of negotiation techniques including preparation, active listening, and problem-solving. Demonstrated ability to manage cases from start to finish under supervision. Effective communication and persuasion skills, both written and oral. Ability to collaborate with clients, claims professionals, and senior attorneys. Organized, process-oriented with strong time management skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516709746", "isPrivate": false, "latlongs": "34.0549076,-118.242643"}, {"id": 618516185279, "name": "Technical Consultant II, Risk Control", "posting_name": "Technical Consultant II, Risk Control", "location": "Los Angeles, California, United States", "locations": ["Los Angeles, California, United States", "Riverside, California, United States", "Orange, California, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1782241680, "t_create": 1773760740, "ats_job_id": "75097", "display_job_id": "2026-75097", "type": "ATS", "id_locale": "2026-75097-en", "job_description": "Investigates cause and effect relationships. Prepares technical reports which reports and evaluates data. Prepares and presents reports which outline action plan for improved practices and/or changing workforce cultures/behaviors. Ensures accurate and concise communication and mutual understanding with customers. Participates in training and development of customers. Provides technical support to assist with implementation of recommendations/actions plans. Strong communication and listening skills in order to develop and maintain relationships with customers. Proven ability in advance level research, evaluation and analysis functions. Proven ability to deal with all levels of an organization. Effective leadership qualities. Maintains advanced level of understanding loss prevention products, services and operations within realm of responsibility. Successful demonstration of technical skills in areas of risk assessment, risk analysis, solutions management and progress measurement. Bachelor's degree or equivalent with coursework in mathematics and engineering or related area, plus a minimum of 3 years of directly related consulting experience. Previous experience applicable to loss prevention may be substituted for lack of formal education or advanced degree may be substituted for 2 years of experience. Master's degree, designation(s) or certification(s) preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516185279", "isPrivate": false, "latlongs": "34.0549076,-118.242643"}, {"id": 618518097706, "name": "Workers' Compensation Medical-Only Claims Technician", "posting_name": "Workers' Compensation Medical-Only Claims Technician", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Orange, California, United States", "Sacramento, California, United States", "Los Angeles, California, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782934140, "t_create": 1782753180, "ats_job_id": "76686", "display_job_id": "2026-76686", "type": "ATS", "id_locale": "2026-76686-en", "job_description": "Provides injured workers and customers with accurate, timely information and quality service. Conduct investigation to secure essential facts from injured worker, employer and providers regarding workers' compensations through telephone or written reports. Verifies information from claimants, physicians, and medical providers to assess compensability and/or causal relation of medical treatment, and make evaluations for cases with claim specific on-going medical management. Provides on-going medical case management for assigned claims. Initiates calls to injured worker and medical provider if projected disability exceeds maximum triage model projection or to resolve medical treatment issues as needed. Maintains contact with injured worker, provider and employer to ensure understanding of protocols and claims processing and medical treatment. Continually assesses claim status to determine if problem cases or those exceeding protocols should be referred to Claims Service Team and/or would benefit from, MP RN review or other medical /claims resources. Arranges Independent Medical Exam and Peer Review as necessary. Maintains accurate records and handles administrative responsibilities associated with processing and payment of claims. Records and updates status notes; documents results of contacts, relevant medical reports, and duration information per file posting standards including making appropriate medical information viewable to customers in Electronic Document Management (EDM). Generates form letters following set guidelines (i.e., letters to physicians projecting disability, letters confirming medical treatment and disability and letters outlining expected outcome to employers). Authorizes payment of medical payments and/or medical treatment. Recognizes potential subrogation cases, prepares cases for subrogation and refers these cases to the Subrogation Units. High school diploma plus 1-3 years' of related customer service experience or applicable insurance knowledge. Licensing required in some states. Effective analytical skills required to learn and apply basic policy/contract coverage and recognize questionable coverage/contract situations (which necessitate supervisory involvement) along with effective interpersonal skills to explain the facts and logic used to arrive at decisions in a way that the customer understands. Effective written skills to compose clear, succinct descriptions when posting files and drafting correspondence. Good telephone and typing skills required. Ability to learn when to make proper use of medical management resources, know when to use them and follow through with medical management information received.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518097706", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618517607328, "name": "Associate Claims Adjuster, Workers Compensation", "posting_name": "Associate Claims Adjuster, Workers Compensation", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Anchorage, Alaska, United States", "Las Vegas, Nevada, United States", "San Diego, California, United States", "Orange, California, United States", "Los Angeles, California, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "East Honolulu, Hawaii, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782241260, "t_create": 1781093340, "ats_job_id": "76347", "display_job_id": "2026-76347", "type": "ATS", "id_locale": "2026-76347-en", "job_description": "Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly. Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources. Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits. Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols. Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action. Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources. Updates files and provides comprehensive reports as required. 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