We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Design, document, and refine Business Agility Operations processes for consistency, quality, and auditability. Conduct process analysis and create process documentation, process maps, and UI/flow diagrams (Lucid, Visio). Monitor process quality and controls; run data quality audits, identify gaps, propose remediation, and ensure adherence to standards. Perform operational and performance analyses: surface trends, root causes, and improvement opportunities using Excel, pivot tables, SQL, and analytics tools. Create, maintain, and publish dashboards and reports (Power BI, Excel) to measure process health and improvement outcomes. Manage Shibumi interactions: monthly and ad-hoc data pulls, MOR report drafts and data pulls, first drafts for reports, user adds/deletes/administration, and myLiberty syncs with Shibumi changes. Configure and support tools/workflows in JIRA; automate routine SharePoint processes (Power Automate / MS Flow); maintain SharePoint lists and related development. Support project and program management activities (including AI workstreams): plan, size, track, and report on tasks, milestones, and risks. Translate process gaps into actionable PowerPoint decision collateral and communication artifacts; create decks for leaders, town halls, and stakeholder briefings. Use collaboration tools (Microsoft Teams, SharePoint, myLiberty, Lucid) to coordinate work, capture decisions, and drive adoption; manage BA communication channels (Teams, Need2Know, SharePoint, myLiberty). Provide backup support for BA Learning Bytes, Strategy Overviews, Leader Sessions, Town Halls, and other communications/events. Pull and publish Shine reports and other regular operational publications. Collaborate with product owners, Scrum Masters, engineering, and stakeholders to prioritize and implement changes. Train teams on process changes and best practices and support change adoption; perform impact analysis and stakeholder management using change frameworks (Prosci/ADKAR recommended). 3+ years in process, operations, or product/BA analysis (or equivalent). Strong analytical skills with advanced proficiency in Microsoft Excel (pivot tables, complex formulas) and data-driven decision making. Demonstrated experience in continuous improvement, process analysis, or operational excellence; able to conduct data quality audits. Hands-on experience with JIRA (creating/maintaining agile workflows and boards) and managing tool configurations. Experience using Microsoft Teams and SharePoint, including building SharePoint lists and basic automation with Power Automate/MS Flow. Familiarity with agile frameworks and experience facilitating retrospectives. Excellent communication, stakeholder management, and change management skills; able to produce clear PowerPoint presentations and decision collateral. Proven ability to translate process gaps into actionable plans and communicate impacts across levels. Experience building dashboards in Power BI and presenting findings in PowerPoint. Experience with SQL, data visualization tools, or advanced analytics. Experience with Lucid or similar process/product collaboration and diagramming tools. Familiarity with Shibumi and myLiberty or equivalent portfolio/program management tools; experience pulling and managing Shibumi data and users. Familiarity with RPA or automation tools (UiPath) and process improvement certifications (Lean Six Sigma green belt). Formal change management training or experience implementing Prosci/ADKAR approaches. Prior experience administering Shibumi at a program level (i.e. Schema changes, dashboard build, funding, etc.). Data analysis and reporting (Excel, pivot tables, SQL, Power BI). Process mapping and documentation (Lucid, Visio). Tool configuration and automation (JIRA, SharePoint, Power Automate, UiPath). Program/project management skills (planning, sizing, tracking, reporting). Strong written and verbal communication; PowerPoint storytelling for leaders and stakeholders. Stakeholder engagement, facilitation, and change impact analysis. Displays strong research, problem solving, analytical, and critical thinking skills Advanced business operations knowledge to include understanding the function`s value chain and market conditions Advanced influencing, relationship management & presentation skills Strong ability to support change and impart value within an organization Strong project management skills as part of implementing business process changes Advanced knowledge of available data sources, strengths and shortcomings May also be relevant based on the particular needs of the position: Advanced knowledge of Excel and strong knowledge of database software Solid knowledge of business intelligence tools Competencies typically acquired through a Bachelor`s degree or equivalent experience in addition to 6+ years of relevant experience to include business analysis work Advanced degree preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506222677", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618506236563, "name": "Senior Network Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1760102220, "t_create": 1756322160, "ats_job_id": "71983", "display_job_id": "2025-71983", "type": "ATS", "id_locale": "2025-71983-en", "job_description": "Assist in the deployment and operations of network fabrics that span controller\u2011based and disaggregated switching platforms (Cisco ACI, ONOS\u2011driven SDN). Design and integrate underlay/overlay solutions (EVPN\u2011VXLAN, BGP, OSPF) and multi\u2011tenant segmentation models. Build and maintain automation and orchestration for provisioning, lifecycle management and configuration drift prevention using tools such as Python, Ansible, Terraform, CI/CD pipelines. Lead complex troubleshooting across controller, switch ASIC/NOS, host, and overlay stacks; lead incident response and post\u2011mortems. Implement telemetry and observability (gNMI/gRPC, NETCONF/RESTCONF, streaming telemetry, sFlow/NetFlow, Prometheus/Grafana) to drive monitoring and proactive operations. Create, publish and monitor network performance trends and error rate dashboards from a variety of platform consoles and observability tools such as Splunk or DataDog. Manage software/firmware lifecycle: upgrades, compatibility testing, rollback plans, and vendor coordination. Enforce network security: ACLs, micro\u2011segmentation, QoS, and role\u2011based access for privileged systems. Collaborate with cloud, platform, security and application teams to meet performance, reliability and compliance requirements. Mentor junior engineers and maintain clear runbooks, playbooks, and architecture documentation. Evaluate new technologies and run PoCs to inform roadmap and procurement decisions. 5+ years of professional network engineering experience, including production deployments and operations. Hands\u2011on experience with: Cisco ACI, ONOS, (or comparable SDN controllers) on disaggregated hardware. Solid Layer 2/Layer 3 fundamentals and experience with EVPN\u2011VXLAN, BGP (including EVPN), OSPF, VLANs, multicast, and routing design. Firm understanding of automation and scripting (Python preferred) and experience with configuration tools (Ansible, Terraform, or comparable). Strong Linux skills (network namespaces, iproute2, systemd) and familiarity integrating networking with host/container platforms (Kubernetes). Experience with network telemetry/programmability and common observability stacks. Demonstrated ability to troubleshoot complex production incidents and to document resolution and mitigations. Bachelor's degree in Computer Science, Electrical Engineering or equivalent practical experience. Advanced certifications such as CCNP/CCIE, or vendor certifications relevant to ACI or SONiC Experience developing or customizing SDN controller applications, northbound/southbound APIs with ONOS. Familiarity with Dell Enterprise SONiC network fabric environments: image management, platform drivers, SONiC CLI/SDK, and ASIC behavior. (This would be a plus) Experience with privileged access management, secure network design, and compliance (SOC2, PCI, HIPAA). Exposure to P4/programmable data plane concepts and testing/CI for network code. Strong analytical and communication skills; able to present complex topics to cross\u2011functional audiences. Self\u2011starter who can lead projects end\u2011to\u2011end and influence technical decisions. Collaborative, mentoring mindset and commitment to documentation and operational excellence.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506236563", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618505651939, "name": "Software Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Plano, Texas, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1760385120, "t_create": 1753114740, "ats_job_id": "71352", "display_job_id": "2025-71352", "type": "ATS", "id_locale": "2025-71352-en", "job_description": "Comprehensive problem-solver: As you manage the end-to-end development of software products, you'll analyze issues at the system level and handle any complications that arise by implementing effective solutions focusing on costs, performance and scalability. Skilled technical engineer: You'll support the implementation of technical features, improvements and innovations. Forward thinker: Simply fixing the problem isn't enough; using your proactive mindset and initiative, you'll continually look for ways to improve performance, quality and efficiency. A Bachelor's degree in a technical or business discipline, or equivalent experience. Three years of software engineering experience. An ability to code in Java is a must. Experience working in an agile environment. Demonstrated success in platform modernization initiatives, utilizing technologies such as REST; micro services; AWS cloud-native apps such as DocumentDB and Lamba functions; Java; and SpringBoot. Backend-focused creating scalable APIs / minimal front-end work in JavaScript, as needed. Strong oral and written communication skills--and a knack for explaining your decision-making process to non-engineers. A collaborative, adaptable working style, demonstrated initiative and the ability to prioritize your time and efforts. A thorough grasp of technology concepts, business operations, design and development tools, system architecture and technical standards. Familiarity with CI/CD and DevOps tools. Additional tools: Datadog, Splunk, and Kafka are preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505651939", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618506210817, "name": "Underwriting Internship Program - Commercial Lines - Summer 2026", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Englewood, Colorado, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Seattle, Washington, United States", "Indianapolis, Indiana, United States", "Columbus, Ohio, United States", "Los Angeles, California, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3008-USRM-SC Product-US", "t_update": 1760127660, "t_create": 1756152660, "ats_job_id": "71942", "display_job_id": "2025-71942", "type": "ATS", "id_locale": "2025-71942-en", "job_description": "Do you never get tired of answering the question, \"What if?\" The details What is a fair price for the risk that we would incur by writing the policy? Join our team as an Underwriting Intern and challenge yourself to uncover the answers. During this 11 week internship, you'll learn how to develop a profitable commercial book of business under the guidance of experienced underwriters. This opportunity is with our Commercial Lines Underwriting Team. This team help our clients' businesses thrive by providing a broad, protective suit of coverages tailored for their specific needs. Our Underwriters work together to design the right solutions to help protect each client's business and keep it moving forward. What you've got You are pursuing a bachelor's degree in Risk Management & Insurance, Economics, Business, or comparable with at least one semester remaining following the Summer of 2026 with a minimum 3.0 cumulative GPA. You have 0-2 years of professional experience. You possess strong analytical, decision-making, and negotiating skills. You have solid interpersonal skills and demonstrate a passion for customer service. You must be willing to complete professional designation(s) and continued insurance education post graduation. You must be available to work full-time for 11 weeks You must have permanent work authorization in the United States", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506210817", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618506334824, "name": "Global Risk Solutions Claims Internship - Summer 2026", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Hoffman Estates, Illinois, United States", "Portsmouth, New Hampshire, United States", "Suwanee, Georgia, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States", "East Syracuse, New York, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1760102100, "t_create": 1756512900, "ats_job_id": "72031", "display_job_id": "2025-72031", "type": "ATS", "id_locale": "2025-72031-en", "job_description": "Description Are you looking to help people and make a difference in the world? Have you considered a position in the fast-paced, rewarding world of insurance? Yes, insurance! Insurance brings peace of mind to almost everything we do in our lives--from family trips to buying your first car to weddings and college graduations. As a valued intern with our claims team, you'll help our customers get back on their feet. The details Think interns just answer the phone and get coffee? Not here. As a Claims Specialist Intern at Liberty Mutual, you'll be a part of a team and work with a mentor to learn firsthand what it's like to pursue a career in Claims at a global Fortune 100 company. We provide broker-sourced specialty property and casualty insurance solutions for U.S.-based businesses with complex or unique risks and high-severity loss potential. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the management process. Our combination of scale, expertise, and creativity enables us to move quickly, solve problems, and think ahead. We are ready to meet customers' needs promptly, with local service and in-depth underwriting experience across a broad spectrum of industries. You'll receive the support, tools, and resources required to conduct thorough investigations, evaluate losses, and negotiate settlements--all in a real-world context. Best of all, at the end of summer, you may have the opportunity to explore a future career with Liberty Mutual, one of the leading property and casualty insurers in the country. Qualifications What you've got You are enrolled in a Bachelor's degree program with at least one semester remaining following the summer with a strong academic record with a cumulative 3.0 GPA preferred You have 0-2 years of professional experience. You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism. You possess solid negotiation, analytical, and time management skills. You are detail-oriented and thrive in a fast-paced work environment. You must be able to work full-time for a 11 weeks You must have permanent work authorization in the United States. A little about us As one of the leading property and casualty insurers in the country, Liberty Mutual is helping people embrace today and confidently pursue tomorrow. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506334824", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618513349385, "name": "Solutions Architect", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1760102280, "t_create": 1758284280, "ats_job_id": "72337", "display_job_id": "2025-72337", "type": "ATS", "id_locale": "2025-72337-en", "job_description": "Works closely with Solutions Engineers and teams on engineering choices and how they align to enterprise well-architected framework. Develop specifications for new and existing products/services, applications and service offerings. Provides technical oversight and architecture/engineering solutions to large, strategic, complex system and application development projects, usually at the domain and product level. Contributes to the development of the technology strategy and technology roadmaps that enable the business, usually for a specific business capability domain. Provides consultation and collaborates with Engineering Managers, business partners and peer groups regarding long and short-range product features. Provides oversight at the business capability domain level influencing decision-making and prioritizing the business and architecture backlog for the aligned development squads. Educates and drives adoption of the well-architected framework in order to promote Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization into cultural norms. Contributes to design and development of architecture (integrated process, methodology, framework, software/applications, data, information, and technology) scalable solutions to business problems in alignment with the enterprise architecture direction and standards. Influences and partners with the Product Owners and engineering teams to align the technical design and strategy with the product roadmap. Connects Solution Engineering with Technology and Portfolio Architecture work to ensure sound roadmaps which deliver business value. Responsible for prototyping complex, cross platform business solutions to validate newer technologies. Reviews and ensures major architectural designs are consistent, maintainable, flexible and cost-effective solutions. Participates with application and infrastructure design architects to provide guidance for development and releases. Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. Shares expertise to ensure that teams are continuously improving and learning together to meet current and future engineering and architecture needs. Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience At least 10 years of related experience Knowledgeable in software engineering languages and tools; proficient in new and emerging technologies In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded Proficient in all product and system components of technical architecture In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technological trends and the financial services industry Strong influencing and consensus building skills, and the adaptability to respond to change quickly Ability to effectively collaborate with all levels of the organization with diverse backgrounds Highly developed negotiation, consensus building & influencing skills, facilitation and the adaptability to respond to change quickly Highly developed oral and written communication skills; strong presentation skills Ability to effectively collaborate with all levels of the organization Salesforce Financial Services Clout (FSC) includes experience with Salesforce Connect, Bulk API, Platform Events, Omnistudio, Hyperforce, DevOps Center, Security Center, and Shield Salesforce Agentforce experience, OpenAI or equivalent Large Language Model experience. GraphQL, Kubernetes, Github Actions, Spring Boot, React.JS, Kafka Intelligent Data Management Cloud (IDMC) experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513349385", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513598801, "name": "Principal Software Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1760102160, "t_create": 1759177680, "ats_job_id": "72460", "display_job_id": "2025-72460", "type": "ATS", "id_locale": "2025-72460-en", "job_description": "Partner with GRS Tech teams from around the globe to provide guidance and advice to optimize public cloud usage and spend, as well as promote and support the use of Platform Engineering solutions and best practices. Provide consultation on cloud architectures to application teams Partner with cross-organization team members to help influence and shape the product roadmap. Develop and maintain cloud enablement solutions market-wide across many cloud accounts. Contribute to and own centrally managed cloud patterns, templates, libraries, and generators. Lead research and proof-of-concept initiatives to develop creative solutions for engineering enablers, tools and reuse patterns. Drive improvement in Agile practices within self-organized team and share ownership of Agile ceremonies with all team members. Mentor/Coach other engineers to foster their growth and development. Participate in cross team collaborations with other teams in the Engineering and Technology Operations group to share knowledge and promote continuous learning. Provide production support as needed. Expertise in AWS services and platforms including RDS, Containers, Lambda, EC2, and GitHub Actions CI/CD pipelines. Experience with cloud networking concepts including VPCs, Peering, PrivateLink, and security groups Expertise in cloud Identity and Access Management concepts, preferably AWS IAM Experience with Python, TypeScript, CDK, and CloudFormation technologies, with proven experience building and maintaining cloud-based applications. 5+ years' experience delivering highly available enterprise grade applications, including a strong focus on security, monitoring, observability, and production support. Experience with the concepts and strategies behind Disaster Recovery (DR)/High Availability (HA) and resilient cloud-based applications Skilled in utilizing tools such as Splunk, Datadog, and CloudWatch to extract insights and troubleshoot issues Experience in responsibly and effectively using GenAI tooling such as GitHub Copilot Experience working in Agile teams with a solid understanding of how to use agile metrics to inform areas of improvement Excellent analytical skills as well as communication skills both verbal and written. Skilled at breaking down complex technical concepts and communicating them effectively to diverse audiences, from technical specialists to non-experts, adapting terminology and depth based on the listener's knowledge level AWS Associate-level (or higher) certification preferred Eight or more years of software engineering experience Strong background in business operations and strategies, including global technology and financial services trends Hands-on involvement with layered systems architectures, designs and shared software concepts Familiarity with functional and system integration testing Experience working in an agile environment Excellent negotiation, facilitation and consensus-building capabilities Openness and adaptability to respond to fast-moving circumstances Proficiency in multiple object-oriented programming languages and tools Excellent oral and written communication skills Aptitude for working in teams In-depth knowledge of diverse and emerging technologies, architectural concepts and principles A deep understanding of layered solutions and designs Awareness of policies regarding security and privacy Understanding of backlog tracking, burndown metrics and incremental delivery A bachelor's or master's degree in a technical or business discipline, or equivalent experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513598801", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618506222674, "name": "Director, Product Excellence & Agile Practices", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Dover, New Hampshire, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States", "Remote, Remote, United States"], "hot": 0, "department": "Product Management", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1760121900, "t_create": 1756215480, "ats_job_id": "71951", "display_job_id": "2025-71951", "type": "ATS", "id_locale": "2025-71951-en", "job_description": "Advance Product Excellence services, building/extending current focus, brining visibility/structure to strategic backlog prioritization/grooming and aligning to a repeatable operating model. Define and execute a clear vision and roadmap for product practices, onboarding, role-based training, coaching and continuous development across key programs (Launchpad, Ascent and BPO). Consolidate and maintain a centralized, living repository (playbooks, templates, curriculum, coaching guides, governance artifacts) that captures team knowledge and scales practices globally. Establish global onboarding programs and role-based enablement services that shorten time-to-productivity for product managers, POs, delivery teams and business stakeholders. Mature the strategic integration of quarterly global PI planning, roadmap alignment and cadence ceremonies; ensure product-catalog inputs and strategic planning touchpoints are connected with PI outcomes. Partner with USRM, Enterprise and market practice leads to promote reuse, align governance, and co-develop standards that reduce duplication and extend best practices. Operationalize tooling and workflows (Jira/Atlassian ecosystem) for practitioner onboarding, backlog management, feedback loops and reporting. Define and monitor KPIs/OKRs (time-to-productivity, adoption, NPS, release readiness, product-catalog health) and report impact to senior leadership. Act as a change agent for product practice adoption, ensuring continuity of service during transitions and honoring the team's existing relationships with stakeholders. Increased adoption and engagement across Product Excellence services. 10+ years in product management, product operations, enablement, or organizational change roles, with 5+ years in a leader-level position. Deep, practical experience leading agile product organizations and practices, including PI planning, road mapping and product-catalog management. Demonstrated track record designing and scaling onboarding, training and coaching programs for product and delivery organizations. Strong familiarity with Jira and the Atlassian ecosystem for workflow, backlog, and reporting management. Excellent communicator able to simplify complex topics for executive and operational audiences. Proven ability to engage and influence senior stakeholders across product, technology, and peer/enterprise functions. Experience driving organizational change and adoption of new practices at scale. Data-driven orientation; experience defining and tracking KPIs/OKRs. Certifications: CSM/SAFe/ACP, Prosci or equivalent in change management, CPLP or L&D certifications. Experience in multi-segment, global organizations and with distributed, in-market product teams. Background in building product catalogs or platform governance. Bachelor`s degree in business administration, marketing, operations, finance or other related field MBA or other relevant advanced degree desired Minimum 8 years of relevant general business experience, to include experience with consulting, strategic planning, operations, and project management Strong knowledge of project and program management principles, concepts and tools, including 3+ years of relevant experience in managing projects Project management certification preferred Demonstrated understanding of the commercial and specialty (re)insurer market, potentially showcased by professional designations such as CPCU, ARM, ARe, etc Excellent communication skills Must be driven and flexible enough to succeed in ambiguous and less structured situations High degree of reliability and integrity Excellent attention to detail and organizational skills, ability to multitask in a fast-paced environment and juggle multiple complex projects at one time with competing and shifting priorities Expert influencing skills, with a strong ability to build consensus among multiple levels and functions within the organization", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506222674", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513306787, "name": "Sr Director, Technology - Actuarial, ML/AI Engineering, and Modernization", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1760102280, "t_create": 1758027480, "ats_job_id": "72258", "display_job_id": "2025-72258", "type": "ATS", "id_locale": "2025-72258-en", "job_description": "Description The Global Data and Advanced Analytics (GDAA) team is focused on delivering best in class data, analytics, and business insights solutions to Global Risk Solutions. GRS Actuarial and Data Science is searching for a highly productive, experienced Senior Director to define, drive and implement our Data Strategy while leading technical teams, driving delivery, setting department objectives and motivating teams to achieve those objectives. The Actuarial Reporting and Analytics Engineering teams deliver data insights for Risk Selection, Exposure Management, Pricing, Reserving, Loss Forecasting, and Portfolio Management, and are critical partners to GRS Flagship initiatives including Quote Bind Issue (QBI) and Cyber Underwriting. The Data Science Engineering teams enable predictive, AI, and Gen AI model insights through easy-to-use and cost-effective technology solutions across GRS functional domains, for Claims management, Risk Selection and Exposure Management, Pricing, and to enable process re-engineering outcomes across the Underwriting value stream. You will partner with customers, data engineering, data scientists, and subject matter experts in the business to help define and prioritize customer needs and develop valuable state-of-the-art cloud-based solutions. In partnership with Enterprise Data and Data Science, you will leverage the power of the firm to optimize ML Engineering practices and ML Ops, and advance innovative solutions to solve the most impactful business problems, driving GRS to be an industry leader. The role will have additional responsibilities in supporting and leading data modernization initiatives. Leads the strategic design and development of capabilities and systems across multiple environments and business groups. Incorporates best development practices and adheres to and advances the ML/AI and Gen AI practices incorporating best practices. Partners with Directors and business clients to create effective engineering teams that support the business needs from ideation to implementation. Leads support for a portfolio of applications. Drives and implements change and continuous improvement, with a focus on disciplined execution and expense management practices. Maintains breadth and depth of perspective, utilizing enterprise and industry/market trends. Builds a high performing organization. About the role: Directs the strategic design and development of capabilities and systems across multiple environments and business groups. Implements business and/or I/S vision, critical success factors and operating plans ensures the implementation and use of best software development practices. Communicates department/enterprise vision, strategies, critical success factors and plans develops high level plans. Anticipates and manages technology evolution and relates it to business solutions. Sets high level direction based on knowledge of industry trends, overall technology standards, and alignment to the business. Hires and manages lower level managers coaches and counsels managers regarding management techniques. Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department. Defines department objectives and identifies and addresses group development needs to create high performance software development organization. Initiates and fosters business partnerships with current and potential clients, vendors, I/S executives, and senior business executives develops relationships that promote trust and increase efficiency and effectiveness balances individual client needs with business priorities assuring alignment with the business strategies and objectives. Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects oversees operating plan and resource allocation for the department, including prioritization and staff deployment acts based on changed priorities. Jointly establishes financial targets with business partners and ensures that projects deliver to plan. Develops and maintains a network of industry contacts performs or directs research on industry trends, competitors, business and IT products analyzes trends and makes strategic and tactical recommendations. Ensures system, technical and product architectures are aligned with business objectives. Qualifications Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred. Generally a minimum of 15 years related experience with 5 years in leadership role desirable. In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities. In-depth knowledge of business operations, objectives and strategies. In-depth knowledge of project planning methodologies and tools and IT standards and guidelines. Advanced knowledge of management concepts, practices and techniques. Ability to promote a team environment consisting of several teams. Highly developed negotiation, facilitation and consensus building skills. Highly developed oral and written communication skills; strong presentation skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}