We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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"Liberty Lake, Washington, United States", "Provo, Utah, United States", "West Jordan, Utah, United States", "Sandy, Utah, United States", "Spokane, Washington, United States", "Reno, Nevada, United States", "Tacoma, Washington, United States", "Vancouver, Washington, United States", "Bellevue, Washington, United States", "Albuquerque, New Mexico, United States", "Las Cruces, New Mexico, United States", "Santa Fe, New Mexico, United States", "Roswell, New Mexico, United States", "Las Vegas, New Mexico, United States", "Carson City, Nevada, United States", "Salt Lake City, Utah, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1775041740, "t_create": 1771254060, "ats_job_id": "74600", "display_job_id": "2026-74600", "type": "ATS", "id_locale": "2026-74600-en", "job_description": "Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth\u2011oriented role. Key Date: Unlicensed Class: April 20, 2026 Licensed Class: May 4, 2026 A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. 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Analyzes results to quantify performance, evaluate current versus future-state initiatives, and support data-driven business cases Builds, maintains, and enhances predictive models, analytical tools, and dashboards, ensuring accuracy, reliability, and ongoing usability Contributes to a culture of quality by participating in peer review of analytical work and helping establish and follow sound analytical standards. Develops and maintains reference documentation for data sources, models, dashboards, and processes to strengthen the team's foundational capabilities and continuity of support. Supports Treasury's adoption of AI and intelligent automation, applying new tools and techniques to improve efficiency and effectiveness. Partners with Global Finance Technology and other stakeholders to understand data sources, inform data needs, and improve access to reliable data. Serves as point person for moderate to high complexity projects, and as a team member on broader initiatives where they may lead their own work stream. Actively shares job knowledge with less experienced analysts and may mentor a new hire, depending on experience Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required. Mathematics, Economics, Statistics or other quantitative field are preferred fields of study. Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques. Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem). Must have good planning, analytical, decision-making and communication skills. Solid understanding of business to improve business outcomes. Familiarity with, or strong interest in, applying AI/GenAI tools and intelligent automation to analytical work. 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Collaborate: Work closely with cross-functional teams across Risk Control, Underwriting, and Claims\u2014including direct customer service\u2014to ensure comprehensive risk assessment and management strategies. Survey and Service High Premium and Complex Accounts: Complete prospective and new business surveys and provide targeted service to our largest and most sophisticated clients using our commercial auto specific tools to improve performance and guide underwriting to profitable business. Analyze and Optimize: Use data analytics and industry insights to identify trends, develop actionable strategies, and drive continuous improvement in risk control practices, including applying AI to generate insights and results. Influence the Future: Monitor trends in commercial auto and mobility to shape the direction of our risk control initiatives, influencing policy and procedural changes that enhance our market position. An agile mindset with a passion for problem-solving and innovation, and someone who thrives in a diverse, fast-paced environment. Proven experience in risk control within the commercial auto insurance industry. Exceptional coaching and communication skills to inspire and guide both teams and clients. The ability to monitor and evaluate the technical quality of loss prevention services delivered by less experienced consultants. Strong technical commercial auto knowledge and analytical skills to interpret data and inform decision-making. A can-do attitude that supports both risk control and underwriting while balancing multiple priorities. A commitment to actively acquiring and retaining profitable business. The ability to lead and collaborate on projects. * Bachelor's degree in Engineering or related field with clear trajectory of increasing skills in the commercial auto insurance field. At least 10 years of directly related consulting experience in risk control or progressive safety/health field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, CDS, CDT, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Conversant in FMCSA regulations, telematics, micromobility, and autonomous vehicles. Strong and effective interpersonal, writing and other communication skills. Role will need to develop and maintain effective relationships with customers, peers, and industry contacts. Excellent coaching and mentoring skills. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite and obtain information from the FMSCA/SMS sites. 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Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. 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Underwrite construction accounts (contractors, subcontractors, developers, OCIPs/CCIPs, builder's risk) within delegated authority, making data-driven accept/decline and pricing decisions. Manage and grow a portfolio of brokers/agents and clients; build and maintain strong market relationships to source profitable business. Assess project and contractor exposures (contracts, safety programs, loss history, finances, delivery method) and negotiate terms, limits, endorsements, and facultative referrals as needed. Collaborate with Claims, Actuarial, Risk Control, Legal, and Directors of Underwriting to set pricing, manage complex placements, and resolve coverage issues. Contribute to product development and process/tool improvements for construction lines; identify emerging exposure trends and suggest guideline or pricing changes. Mentor junior underwriters and new hires on construction-specific underwriting practices and contract risk assessment. 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Lead comprehensive agency management activities, including prospecting, business planning, engagement, training, compensation, and agency plant optimization. Manage a large and diverse agency footprint (100+ storefronts), optimizing performance across the territory. Establish credibility as a trusted advisor by delivering product expertise, underwriting philosophy, appetite guidance, and system training. Support retention initiatives and new business development to deepen agency relationships and maximize revenue. Manage the account pipeline end-to-end, including renewals, and collaborate across multiple underwriting segments to ensure strong outcomes. Ensure appropriate book mix, risk quality, and overall profitability at both the agency and territory level. Develop, execute, and continuously refine high-quality agency and territory strategies aligned to enterprise Personal Lines and Business Lines priorities. Support strategic initiatives such as carrier consolidation (book transfers), agency expansion, service center integration, and new product or program rollouts. Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, resolve issues, and share competitive and market intelligence. Act as the voice of the agent and customer within the organization. Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships. Provide mentorship and guidance to peers and team members, contributing to continuous improvement and best practices. Proven experience managing agency relationships and driving profitable growth within commercial insurance. Strong consultative, relationship-building, and influencing skills. Ability to work independently with limited supervision while managing complex priorities. Comfort leveraging data, tools, and insights to guide territory and agency strategies. Willingness to travel extensively within the assigned territory for in-person agency engagement. Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. 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Vendor & AI/ML Risk Management: Define and execute a vendor-AI evaluation vision enabling repeatable vendor selection, value validation, quality monitoring, and responsible model risk management. Broader Data Science: Support classic ML, automation, and technical consulting to empower PP&B colleagues and drive enterprise-wide outcomes. Architect, develop, and maintain tooling and pipelines to support GenAI model development, evaluation, deployment, and monitoring across PP&B programs. Design and operationalize scalable evaluation frameworks and metrics for GenAI systems (including automated and human-in-the-loop evaluations) to ensure quality, safety, and organizational alignment. Lead the vendor AI evaluation program: define criteria, run benchmarks and pilots, synthesize results, and provide clear recommendations for vendor selection and integration. Build reusable components leveraging APIs and templates that enable rapid iteration and reliable deployment of GenAI features. Partner with stakeholders across PP&B to translate business needs into technical designs, evaluation plans, and implementation roadmaps. Promote strong engineering hygiene across projects (CI/CD, version control, testing, documentation, reproducible pipelines). Provide informal mentorship for data science and analytics colleagues on tools and evaluation processes. Strong foundation in Data Science principles (Probability, Statistics, AI/ML). Experience with LLMs, embeddings, and generative/agentic systems. Proficient in Python; comfortable writing production-quality code. Strong SQL skills for querying, validation, and data exploration. Experience with APIs and integrating external model or vendor services. Familiarity with cloud computing concepts and services. Experience evaluating models for fairness, bias, privacy, explainability, or responsible AI. Comfortable with Git-based version control and collaborative code review. 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Masters, PhD, or equivalent helpful given quantitative work they are leading. Minimum of 7, typically 10 years or more relevant work experience. Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have exceptional planning, analytical, decision-making, communication, and project management skills. Expert knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL). Significant understanding of competitors' pricing strategies and relationship to our own. 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