We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Analyzes, investigates, and evaluates losses to determine coverage and appropriate claim disposition Documents claims and sets diaries for follow-up and key events using CMS Establishes appropriate indemnity and expense reserves within assigned settlement authority, reviewing regularly to ensure adequacy; recommends reserve levels for claims exceeding authority Prepares comprehensive claim reports as required Identifies emerging claim trends and account or policy issues, communicating findings to management and underwriting Manages the litigation process, including retaining counsel and overseeing case resolution Ensures adherence to line-of-business litigation guidelines, including budget management, bill review, and payment Actively participates in mediations and arbitrations within assigned settlement authority Participates in the claims audit process May support claims marketing efforts by engaging with brokers, risk managers, and reinsurers Maintains required insurance adjuster licenses Bachelor's degree required; advanced degree preferred 5+ years of experience in claims handling, legal, or a related field Strong working knowledge of claims handling concepts, practices, and techniques, including coverage issues and product line expertise Solid understanding of insurance law and regulations across multiple jurisdictions Excellent verbal and written communication skills Strong negotiation skills, with the ability to resolve claims effectively within authority limits Experience handling HMO and Provider Excess Claims", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519922928", "isPrivate": false, "latlongs": "41.8437093,-72.8284317"}, {"id": 618520101821, "name": "Senior Technical Claims Specialist, Construction Complex", "posting_name": "Senior Technical Claims Specialist, Construction Complex", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1791574800, "t_create": 1791247980, "ats_job_id": "262129", "display_job_id": "2026-262129", "type": "ATS", "id_locale": "2026-262129-en", "job_description": "Work exclusively on technically complex, high-exposure construction-related casualty claims that require advanced legal and claims judgment. Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate. Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion. Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies. Build and lead the working team for each matter: coordinate Home-Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionist, engineers, and other technical consultants. Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures. Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company's interests while advancing timely resolution. Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information. Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights. Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects. * Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+). Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles). Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage. Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners. Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues. Excellent negotiation, communication and stakeholder management skills. Ability to manage multiple high-priority matters and meet deadlines under pressure. Bachelor's degree (preferred) and relevant claims/insurance industry certifications or licenses as applicable. Ability to obtain and maintain needed All-lines Adjuster license. Claims/Industry certifications a plus!", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520101821", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520065964, "name": "Claims Specialist, Workers Compensation - West Region", "posting_name": "Claims Specialist, Workers Compensation - West Region", "location": "Chandler, Arizona, United States", "locations": ["Chandler, Arizona, United States", "Glendale, California, United States", "Liberty Lake, Washington, United States", "Las Vegas, Nevada, United States", "Scottsdale, Arizona, United States", "Rocklin, California, United States", "Sacramento, California, United States", "Lake Oswego, Oregon, United States", "Phoenix, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1791307860, "t_create": 1790966880, "ats_job_id": "262107", "display_job_id": "2026-262107", "type": "ATS", "id_locale": "2026-262107-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520065964", "isPrivate": false, "latlongs": "33.3061605,-111.8412502"}, {"id": 618520015745, "name": "Technical Claims Specialist, Workers Compensation", "posting_name": "Technical Claims Specialist, Workers Compensation", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Weatogue, Connecticut, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Bala Cynwyd, Pennsylvania, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1790878560, "t_create": 1790698080, "ats_job_id": "262048", "display_job_id": "2026-262048", "type": "ATS", "id_locale": "2026-262048-en", "job_description": "This position may be filled as a Technical Claims Specialist I, Workers Compensation or Technical Claims Specialist II, Workers Compensation. A Bachelors degree or equivalent business experience is required In addition, the candidate will generally possess 3-5 years of related claims experience Proficient in use of Excel and PowerPoint Effective written and verbal communication skills required Investigates claims to determine whether coverage is provided, establish compensability and verify exposure. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Participates in pricing, reserving and strategy discussions with HO Examining and Examining Management. Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims and claims with the potential to develop adversely. Identifies and appropriately handles claims with third party subrogation potential, SIF (Self-Insured Fund) and MSA (Medicare Set Aside) exposure. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Demonstrates the ability to understand new and unique exposures and coverages. Demonstrates the ability to understand key data elements and claims related data analysis. Confers directly with policyholders on coverage and resolution strategy issues. Coordinates and participates in training sessions for less experienced staff, including both Complex Non-Complex staff.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520015745", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618519981679, "name": "Complex Claims Specialist, Financial Lines Professional Liability", "posting_name": "Complex Claims Specialist, Financial Lines Professional Liability", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1790802780, "t_create": 1790599080, "ats_job_id": "262030", "display_job_id": "2026-262030", "type": "ATS", "id_locale": "2026-262030-en", "job_description": "What You'll Own End-to-end management of a complex D&O and EPL claim portfolio \u2014 investigation, coverage analysis, and disposition on sophisticated, often novel, exposures Independent reserve authority: setting and regularly reviewing indemnity and expense reserves for adequacy, with recommendations on claims exceeding your authority Direction of the litigation process, including counsel selection, budget oversight, and strict adherence to litigation guidelines Strategic participation in mediations and arbitrations within your settlement authority Identification and escalation of claim trends, account issues, and policy language concerns to management and underwriting partners Preparation of executive-level reports on high-exposure or high-visibility claims Mentorship \u2014 informally guiding less experienced claims staff and contributing to best-practice development Active participation in the claims audit process Extensive experience (typically 7+ years) handling D&O and/or EPL claims, ideally including private company and not-for-profit exposures Demonstrated ability to manage complex litigation and work effectively with defense counsel Strong analytical and negotiation skills, with a track record of sound judgment on high-authority claims Active adjuster license(s), or ability to obtain and maintain as required J.D. or equivalent claims/insurance credentials (e.g., CPCU, AIC) a plus, though not required Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge Functional knowledge of law and insurance regulations in various jurisdictions", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519981679", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618519948707, "name": "Senior Complex Casualty Claims Resolution Specialist - Northwest Region", "posting_name": "Senior Complex Casualty Claims Resolution Specialist - Northwest Region", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1791553080, "t_create": 1790332680, "ats_job_id": "262004", "display_job_id": "2026-262004", "type": "ATS", "id_locale": "2026-262004-en", "job_description": "Deliver Impact That Matters. Grow With a Company That Invests in You. We are seeking a Senior Complex Casualty Claims Resolution Specialist for our Northwest Region who brings deep technical expertise, sharp critical thinking, and a passion for doing what's right. If you're energized by the challenge of managing high\u2011exposure, complex, and catastrophic injury claims, and you want to work in an environment where professionalism, integrity, and empathy guide everything we do, this is the role for you. * Your judgment plays a key role in shaping outcomes. You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience. Flexibility Meets Purpose This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub. You'll Keep Growing From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact. 5+ years managing complex and litigated casualty claims Deep expertise handling severe to catastrophic injuries and fatalities Strong analytical thinking, negotiation skills, and sound judgment Ability to thrive in a fast\u2011paced, high\u2011stakes environment Professionalism, empathy, and exceptional communication skills Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required. Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Collaborate closely with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences. Prepare detailed litigation and trial reports for local management and Home Office. Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance. Responds to various written and telephone inquiries including status reports. Maintain accurate reserves, recommending increases on cases in excess of authority. Safeguard financial and confidential information across all claim files. Oversee billing practices of outside and in\u2011house counsel to ensure compliance and cost efficiency. May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies. Participate in special projects at the direction of leadership.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519948707", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618519938185, "name": "Senior Complex Casualty Claims Resolution Specialist - Central Region", "posting_name": "Senior Complex Casualty Claims Resolution Specialist - Central Region", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Clifton Park, New York, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Marlton, New Jersey, United States", "Orlando, Florida, United States", "Indianapolis, Indiana, United States", "Warrenville, Illinois, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1791558840, "t_create": 1790281200, "ats_job_id": "261998", "display_job_id": "2026-261998", "type": "ATS", "id_locale": "2026-261998-en", "job_description": "Deliver Impact That Matters. Grow With a Company That Invests in You. We are seeking a Senior Complex Casualty Claims Resolution Specialist for our Central Region who brings deep technical expertise, sharp critical thinking, and a passion for doing what's right. If you're energized by the challenge of managing high\u2011exposure, complex, and catastrophic injury claims, and you want to work in an environment where professionalism, integrity, and empathy guide everything we do, this is the role for you. * Your judgment plays a key role in shaping outcomes. You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience. Flexibility Meets Purpose This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub. You'll Keep Growing From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact. 5+ years managing complex and litigated casualty claims Deep expertise handling severe to catastrophic injuries and fatalities Strong analytical thinking, negotiation skills, and sound judgment Ability to thrive in a fast\u2011paced, high\u2011stakes environment Professionalism, empathy, and exceptional communication skills Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required. Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Collaborate closely with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences. Prepare detailed litigation and trial reports for local management and Home Office. Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance. Responds to various written and telephone inquiries including status reports. Maintain accurate reserves, recommending increases on cases in excess of authority. Safeguard financial and confidential information across all claim files. Oversee billing practices of outside and in\u2011house counsel to ensure compliance and cost efficiency. May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies. Participate in special projects at the direction of leadership.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519938185", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618519921468, "name": "Senior Claims Specialist II (Construction Liability Bodily Injury and GL Property Damage)", "posting_name": "Senior Claims Specialist II (Construction Liability Bodily Injury and GL Property Damage)", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portland, Oregon, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Lake Mary, Florida, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1791829560, "t_create": 1790182860, "ats_job_id": "261976", "display_job_id": "2026-261976", "type": "ATS", "id_locale": "2026-261976-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_global", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519921468", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618519921470, "name": "Senior Claims Representative", "posting_name": "Senior Claims Representative", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1790610900, "t_create": 1790182800, "ats_job_id": "261975", "display_job_id": "2026-261975", "type": "ATS", "id_locale": "2026-261975-en", "job_description": "Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments. Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. Determines and negotiates settlement amount for damages claimed within assigned authority limits. Write simple to moderately complex property damage estimates or review auto damage estimates. Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations. Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed. Bachelor's Degree preferred. High school diploma or equivalent required. 1-2 years of experience. Claims handling skills preferred. Strong customer service and technology skills. Able to navigate multiple systems, strong organizational and communication skills. License may be required in multiple states by state law.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519921470", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618519902950, "name": "Senior Technical Claims Specialist, Construction Defect", "posting_name": "Senior Technical Claims Specialist, Construction Defect", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1790875980, "t_create": 1790084520, "ats_job_id": "261953", "display_job_id": "2026-261953", "type": "ATS", "id_locale": "2026-261953-en", "job_description": "Determine coverage \u2014 including additional insured and contractual tender analysis (in and out) \u2014 and draft clear, well-reasoned coverage position letters. Investigate complex commercial casualty claims, determine liability, and set/adjust reserves (loss and ALAE) proactively and responsively. Evaluate claims, negotiate settlements, and authorize payment or denial \u2014 including coverage denials and coverage litigation management when warranted. Review lawsuits, construction contracts, and certificates of Insurance; build resolution strategies for claims, coverage disputes, and litigation. Analyze allocation, co-carrier contributions, time-on-risk, and covered vs. non-covered damages. Manage tenders across multiple parties \u2014 Owners, Developers, Construction Managers, General Contractors, and Subcontractors. Maintain clear, well-organized file documentation and data capture to support trend analysis and reporting, including Large Loss Reports. Build and lead the right resolution team for each matter \u2014 Defense Counsel, Home Office Legal/Litigation, and Outside Coverage Counsel as needed \u2014 and oversee outside counsel practices and billing. Serve as a trusted point of contact for Policyholders, Brokers, Co-Carriers, Excess and Fronting Carriers, and internal partners across Underwriting, Client Services, and Billing. Mentor and train other claims professionals, and stay ahead of legislative, judicial, and industry trends that affect specialty coverage. Contribute to special projects that shape how the team operates. An experienced claims professional with a strong commercial casualty and/or construction defect background, sound judgment on complex coverage and liability questions, and the confidence to lead files, mentor others, and manage litigation strategy independently. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of Construction Defect/Commercial General Liability claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. 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