We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Provide visibility and decision support through reporting and dashboards, including portfolio monitoring, intake reporting, annual planning, and leadership-ready status updates. Drive change management and stakeholder communication for strategic initiatives, ensuring clear messaging, timely updates, and strong adoption across impacted teams. Support annual planning including coordination of input gathering, monitoring, analytics partnership, and submission readiness. Build strong partnerships across Claims, Service, Finance, Analytics, Actuarial, Technology, and leadership teams to support execution of enterprise and department priorities. Coach and develop PMO team members by setting direction, aligning ownership, and helping the team execute against a broad portfolio of work. Demonstrate superior claims/process knowledge/experience Superior business operations knowledge to include understanding the function`s value chain and market conditions Displays an advanced understanding of the function`s strategy (ie Claims) strategy Advanced ability to design a strategic roadmap that is in full alignment with the LOB`s vision and the functional strategy Advanced ability to adapt and address unique challenges in collaborative and creative ways Superior presentation, communication, organizational, influencing, and relationship management skills Demonstrated advanced change management leader, driving change initiatives while establishing and maintaining effective relationships Superior research, problem solving, analytical, and critical thinking skills Strong ability to select, develop, and engage staff, and to foster a collaborative environment Knowledge of available data sources/elements and associated strengths and shortcomings Advanced understanding of process mapping Competencies typically acquired through a bachelor`s degree or equivalent experience Advanced degree preferred In addition, a minimum of 10 years of experience in claims process, operations, or project management Similar experience in a field directly related to the applicable process would be considered Minimum of 2 years of experience working in an effective leadership and/or management capacity", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518198949", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618518404558, "name": "Technical Claims Specialist, Workers Compensation - West Region", "posting_name": "Technical Claims Specialist, Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Orange, California, United States", "Roseville, California, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783972500, "t_create": 1783945800, "ats_job_id": "76803", "display_job_id": "2026-76803", "type": "ATS", "id_locale": "2026-76803-en", "job_description": "Investigates claims to determine whether coverage is provided, establish compensability and verify exposure. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. Participates in pricing, reserving and strategy discussions with HO Examining and Examining Management. Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims and claims with the potential to develop adversely. Identifies and appropriately handles claims with third party subrogation potential, SIF (Self-Insured Fund) and MSA (Medicare Set Aside) exposure. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Demonstrates the ability to understand new and unique exposures and coverages. Demonstrates the ability to understand key data elements and claims related data analysis. Confers directly with policyholders on coverage and resolution strategy issues. Coordinates and participates in training sessions for less experienced staff, including both Complex Non-Complex staff. A bachelor's degree or equivalent business experience is required In addition, the candidate will generally possess 5-7 years of related claims experience with 1-2 years of experience in complex claims Demonstrated proficiency in Excel, PowerPoint as well as excellent written and verbal communication skills required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518404558", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618518343622, "name": "Senior Claims Specialist I (Construction Liability \u2013 Bodily Injury and GL Property Damage)", "posting_name": "Senior Claims Specialist I (Construction Liability \u2013 Bodily Injury and GL Property Damage)", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783974540, "t_create": 1783617180, "ats_job_id": "76786", "display_job_id": "2026-76786", "type": "ATS", "id_locale": "2026-76786-en", "job_description": "Plans and conducts investigations of multi-party construction bodily injury and property damage liability claims across jurisdictions. Independently manage moderate to high exposure claims involving Commercial General Liability policies including OCP, OCIP, CCIP and Self-Insured Retention programs. Conduct timely liability investigations, evaluate risk transfer opportunities, and develop defense strategies in coordination with counsel to drive efficient, outcome-focused resolutions Drive proactive claim outcomes through early investigations and strategic decision making. Own the full claim lifecycle from coverage analysis and reserving to negotiation and resolution - by making timely, well-supported decisions. Actively manage litigation, set clear expectations with clients and counsel, and pursue early resolution strategies to reduce cycle time, legal spend, and overall claim severity. Acts as senior technical professional on team, mentor and elevate team performance through coaching. Serve as a resource for less experienced adjusters by providing real-time guidance on coverage, liability, and investigation strategy. Reinforce best practices in documentation, reserving and communication, contributing to improved QA outcomes and consistent execution across the team. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Moderate technical expertise handling commercial auto and general liability bodily injury and property damage claims preferred. Demonstrated ability to handle multi-part litigation, contract interpretation, and risk transfer (additional insured and indemnity) preferred. interpersonal skills to communicate and negotiate with customers and conduct investigations required. 4-6 years experience in managing 3rd party bodily injury and property damage litigated claims for both insured and self-insured clients, including directing defense counsel, evaluating exposure, and negotiating settlements. Demonstrated leadership ability and time management skills to delegate work appropriately and organize resources effectively. 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Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518323103", "isPrivate": false, "latlongs": "33.3061605,-111.8412502"}, {"id": 618518323101, "name": "Senior Claims Specialist I, Workers Compensation - West Region", "posting_name": "Senior Claims Specialist I, Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Glendale, California, United States", "Liberty Lake, Washington, United States", "Scottsdale, Arizona, United States", "Sacramento, California, United States", "Los Angeles, California, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Boise, Idaho, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783608780, "t_create": 1783553040, "ats_job_id": "76783", "display_job_id": "2026-76783", "type": "ATS", "id_locale": "2026-76783-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518323101", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618518287907, "name": "Claims Specialist II", "posting_name": "Claims Specialist II", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Remote, Remote, United States", "Liberty Lake, Washington, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Bala Cynwyd, Pennsylvania, United States", "Tampa, Florida, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1783690800, "t_create": 1783474140, "ats_job_id": "76774", "display_job_id": "2026-76774", "type": "ATS", "id_locale": "2026-76774-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). 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This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. May be called upon for catastrophe duty. Working knowledge of claims handling procedures and operations. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. Strong time management and organizational skills. Demonstrated understanding of building construction principles.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518214605", "isPrivate": false, "latlongs": "36.1626638,-86.7816016"}, {"id": 618518135478, "name": "Senior Casualty Claims Specialist - Remote", "posting_name": "Senior Casualty Claims Specialist - Remote", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1783379460, "t_create": 1782938100, "ats_job_id": "76724", "display_job_id": "2026-76724", "type": "ATS", "id_locale": "2026-76724-en", "job_description": "Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 1+ years Personal Lines Third Party Auto Casualty Experience. 1+ years Attorney Represented Experience. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518135478", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618518117035, "name": "Senior Casualty Claims Resolution Specialist - Complex Northwest", "posting_name": "Senior Casualty Claims Resolution Specialist - Complex Northwest", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1782930840, "t_create": 1782839220, "ats_job_id": "76702", "display_job_id": "2026-76702", "type": "ATS", "id_locale": "2026-76702-en", "job_description": "Deliver Impact That Matters. Your judgment plays a key role in shaping outcomes. You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience. Flexibility Meets Purpose This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub. You'll Keep Growing From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact. 5+ years managing complex and litigated casualty claims Deep expertise handling severe to catastrophic injuries and fatalities Strong analytical thinking, negotiation skills, and sound judgment Ability to thrive in a fast\u2011paced, high\u2011stakes environment Professionalism, empathy, and exceptional communication skills Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required. Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. Assess coverage, liability, and damages; recommend settlement strategies and escalate appropriately for authority review. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Collaborate closely with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences. Prepare detailed litigation and trial reports for local management and Home Office. Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance. Responds to various written and telephone inquiries including status reports. Maintain accurate reserves, recommending increases on cases in excess of authority. Safeguard financial and confidential information across all claim files. Oversee billing practices of outside and in\u2011house counsel to ensure compliance and cost efficiency. May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies. Participate in special projects at the direction of leadership.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518117035", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618518116432, "name": "Field Property Claims Adjuster", "posting_name": "Field Property Claims Adjuster", "location": "Austin, Texas, United States", "locations": ["Austin, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1782846480, "t_create": 1782835920, "ats_job_id": "76700", "display_job_id": "2026-76700", "type": "ATS", "id_locale": "2026-76700-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage. Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure. Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk. Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services. May be called upon for catastrophe duty. Working knowledge of claims handling procedures and operations. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. 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