We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505982390", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618505996403, "name": "Sourcing Senior Claims Resolution Specialist Bodily Injury", "location": "Warrenville, Illinois, United States", "locations": ["Warrenville, Illinois, United States", "Chicago, Illinois, United States", "Downers Grove, Illinois, United States", "Hoffman Estates, Illinois, United States", "Aurora, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1755021300, "t_create": 1754970540, "ats_job_id": "71709", "display_job_id": "2025-71709", "type": "ATS", "id_locale": "2025-71709-en", "job_description": "Opportunities Available in 2026! Personal Lines Casualty is currently hiring for a Senior Claims Resolution Specialist to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Qualified candidates must reside within a 50-mile radius of this location. Please note that applications from candidates located in Washington, Idaho, and California are not being considered at this time. 3+ years of Personal Lines Third Party Auto Casualty experience 3+years of Litigation experience Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. Ability to obtain proper licensing as required. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Expected 10% travel for trials, mediations, and in-person events.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505996403", "isPrivate": false, "latlongs": "41.81780699999999,-88.17340209999999"}, {"id": 618504688884, "name": "Field Property Claims Adjuster", "location": "Aurora, Colorado, United States", "locations": ["Aurora, Colorado, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1751291040, "t_create": 1748533980, "ats_job_id": "70448", "display_job_id": "2025-70448", "type": "ATS", "id_locale": "2025-70448-en", "job_description": "Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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Responsible for the investigation, evaluation and disposition of medical cases on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present moderate to high exposure or complex coverage or liability issues, under limited supervision. Recognizes and develops countermeasures of problems of larger scope and complexity. Advanced knowledge of coverage, medical, and complex claims handling procedures. Must be knowledgeable of state and federal laws in the jurisdiction in which incumbent operates. A full working knowledge of claims operations and procedures is required. Strong written and oral communication skills required as well as good interpersonal, analytical and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and 5-7 years of directly related experience. Ability to obtain proper licensing as required. Investigates claims to determine liability, medical necessity, causality. Reviews and verifies coverage and recommends ultimate resolution on assigned cases in excess of their authority to local claims manager and Home Office. Resolves claims within authority. Identifies potential suspicious claims or possible third party for subrogation. May be considered the office litigation coordinator and responsible for managing the practices and billing activities of outside and in-house counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Ensures accurate reserves and settlement authority and adjusts as warranted. Recommends reserve increases on cases in excess of authority. Reviews medical records and bills to verify claimed treatment is causally related to the accident and is reasonable and necessary given facts of the claim. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. May assist in the absence of the Claims Team Manager. Identifies and refers potentially fraudulent claims to the Special Investigation Unit. May represent the company on matters involving state or federal regulatory agencies. Recognizes continuous improvement opportunities and develops problem statements and countermeasures for implementation commensurate with the parameters of current assignment. 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Partner closely with field claims, claims operations/practice teams, and analytics teams across the company to share best practices and learnings. Create benchmarking tools and performance insights for Workers Compensation and Commercial Property. Analyze claims outcomes and the impact of claims initiatives; recommend actions based on data. Set and track claims strategies; report results clearly with quantitative evidence. Spot problems and develop analytical solutions that improve business unit profitability. Lead monthly operational reviews with senior leadership; provide meaningful metrics and analysis and improve the process over time. Help shape the strategy of the Claims organization as part of line-of-business leadership teams. Strong knowledge of analytical methods and financial metrics. Experience with claims operations and financial planning is helpful but not required. Workers Compensation experience and understanding of medical data are preferred. Excellent communication and relationship skills; ability to inspire others and work across diverse teams. Strong strategic thinking: make complex decisions, innovate, and handle ambiguity. Outstanding analytical, quantitative, and problem-solving skills with a track record of influencing senior leaders. Bachelor's degree in business, economics, finance, mathematics, statistics, or another quantitative field. 10+ years of experience, including leadership experience; insurance experience preferred. Proven experience leading an analytics team (required). FCAS/ACAS or data science experience is a plus, but this is not an actuarial or data science role. 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