We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. 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Expert knowledge of Small Commercial Complex claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the legal and regulatory environment Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills Must be able to confidently and professionally handle conflict during negotiations while obtaining fair and reasonable outcomes Must have superior customer service aptitude and work well with customers, vendors and agents of diverse backgrounds Demonstrated ability to work independently, mentor other employees and serve as a subject matter expert Bachelor`s degree is preferred or equivalent work experience is required 7 to 9 years of directly related experience required Should actively pursue continuing education courses leading to industry certifications and participate in ongoing medical, legal and industry related trainings on an ongoing basis Must maintain all applicable licenses Manages, investigates and evaluates coverage, liability, damages, in order to negotiate and settle the most severe and catastrophic injury and/or liability and coverage complexity claims within prescribed authority. Using advanced negotiation skills, negotiates claims to fairly resolve pending inventory. Plans and conducts detailed investigations to analyze and confirm coverage and to determine liability, compensability and damages of claims. Effectively utilizes tools to evaluate claims. Obtains detailed coverage and liability statements on complex claims. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Succinctly and professionally present cases to senior leadership for reserves and evaluation authority as required by preset value ranges. Accountable for security of financial processing of claims, as well as security information contained in claims files. Proficiently and proactively handle the claim file through various phases of litigation. Independently review the applicability of coverage and civil law as well as local statutes. Recognize coverage issues and what policy language and facts should be considered. Attend mandatory and court ordered litigation events. Communicates with various parties associated with the claim. Respond to written and verbal inquiries in a timely and professional manner, ensuring compliance within all company and statutory guidelines. Prepare detailed and comprehensive initial reports and follow up reports with concise and effective action plans designed to move the claim towards resolution. Identifies potential suspicious claims and refers to the Special Investigation Unit and identifies opportunities for third party subrogation. Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management. Participates in or leads special projects and mentors others. May assist with training. Serve as the backup for the manager when needed, reviewing file reports, evaluations, reserve recommendations and authority requests. Assist with learning and development of less tenured adjusters in various legal, injury and venue specific arenas and serve as a mentor and subject matter expert in areas of specialty. 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Manages concise file documentation throughout life of claim, including key data capture for trends and analytics; electronic document management. Certain Policy Holders have remote access to file notes and/or documents for their Risk Management. Prepares separate reporting where claims meet certain criteria, including Large Loss Reports. Review lawsuit and supporting documentation; reviews construction contracts and Certificates of Insurance; Establish resolution strategies to be taken to resolve claims, coverage disputes and/or lawsuits. Determines coverage, allocation, co-carrier contributions and time-on-risk, covered and non-covered damages, amounts owed, discovery plans, setting reserves and negotiations. Manages responses to contractual, common law and additional insured tenders, both in and out, and from multiple perspectives from the Owner, Developer, Construction Manager, General Contractor and Subcontractors of all trades. Communicates with internal and external stakeholders where appropriate, including but not limited to Policy Holders, Agents, Brokers, Co-Carriers, Excess Carriers, Fronting Carriers, Associated Counsel, Underwriting, Client Services, Billing and Management. Where appropriate, establishes working team that may include, but not be limited to Defense Counsel, Home Office Legal, Home Office Litigation, and Outside Coverage Counsel, based on allegations established in suit and claim circumstances. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Advanced to expert knowledge of Construction Defect/Commercial Casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. 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Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Client Advisory and Relationship Management: Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and insured clients. Develop and maintain strong client relationships through transparent and effective communication. Technology Utilization: Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and proficiency in remote work settings. Risk Evaluation and Case Resolution Facilitation: Identify, evaluate, and collaborate on strategies to mitigate legal risks, working closely with clients and senior counsel to facilitate effective resolutions. Documentation Accuracy and Compliance: Ensure all legal documents, pleadings, and motions are meticulously prepared, accurate, and compliant with applicable standards and client expectations. Timely Client Communication: Provide clear, consistent, and timely updates and recommendations to insured clients and claims professionals to maintain alignment with case objectives. Contribution to Organizational Improvement: Participate in initiatives aimed at enhancing efficiency, effectiveness, and best practices within Staff Legal and Global Legal & Compliance organizations. Ethical Compliance Adherence: Uphold the highest standards of legal ethics and compliance, following legal regulations and licensing requirements and promoting a culture of integrity within the legal team. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in California and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 2 years Construction Defect experience preferred General knowledge of insurance law Proficient in e-discovery, case management systems, and basic legal analysis tools. Strong analytical, research, and legal writing skills. Basic knowledge of negotiation techniques including preparation, active listening, and problem-solving. Demonstrated ability to manage cases from start to finish under supervision. Effective communication and persuasion skills, both written and oral. Ability to collaborate with clients, claims professionals, and senior attorneys. 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Each role requires advanced legal expertise and claims operations experience as you will specialize and be aligned to one of the following lines of business Auto Physical Damage (APD): Manages first and third-party collision, comprehensive, property-damage-liability, glass, and roadside assistance claims, and leads subrogation efforts. Property: Investigates, estimates, and settles residential and small-commercial property damage claims. Casualty: Oversees Personal and Commercial Lines injury, construction, and environmental claims from first notice of loss through resolution. Champions Liberty's commitment to equity and inclusion, mentors and develops teammates, and inspires excellence in colleagues and peers. Collaboration in Matrixed Environments Builds strong, trust-based relationships across functions, leads by influence, navigates conflicts constructively, and fosters teamwork in a complex organizational structure. Balances risk with practical solutions, clarifies priorities for stakeholders, and proactively removes barriers to enable effective, timely decision-making. Vision & Strategic Thinking Defines and communicates in a clear direction, energizes and motivates others, embraces continuous learning, and actively incorporates diverse, external perspectives. Juris Doctor (J.D.) or Bachelor of Laws (L.L.B.) from an accredited law school and admission to the bar of at least one U.S. jurisdiction. Minimum of 15 years' experience as a practicing attorney, including expert knowledge of commercial and/or insurance claims operations. Outstanding analytical skills, with the ability to research complex legal issues, synthesize findings, and deliver clear, actionable guidance. Exceptional legal writing and verbal communication abilities, capable of drafting persuasive briefs, opinions, and policy documents, and presenting effectively to diverse audiences. Proven client focus, managing multiple high priority matters simultaneously while maintaining meticulous attention to detail. Strong familiarity with corporate operations and strategic business\u2010unit objectives and demonstrated success in aligning legal advice with organizational goals. Ability to build and maintain collaborative relationships--with internal stakeholders, outside counsel, industry peers, and opposing parties--while exercising sound judgment and professionalism. 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Provide practical legal advice and support for insurance coverage issues involving personal and commercial property and casualty policies, addressing both first and third-party claims. Counsel internal partners on domestic insurance legal matters impacting claims, underwriting, product development, and distribution operations across all 50 states and North America. Conduct or assist in delivering training sessions for internal clients on legal and regulatory topics relevant to their functions. Monitor, analyze, and interpret evolving insurance case law, statutes, and regulations to identify emerging trends and proactively communicate insights that inform business decisions and risk mitigation strategies. Deliver clear, business-focused legal opinions, including on complex or novel issues where legal precedent may be limited or unclear. Collaborate closely with GRS and USRM Legal teams to align legal guidance with business strategies and operational goals, ensuring compliance with applicable laws and promote a seamless \"One Legal\" approach. Ability to provide insights to business partners that enhance legal service delivery, optimize work processes, and drive improvement. Uphold the highest standards of legal ethics, professionalism, and corporate responsibility. Juris Doctor (J.D.) or L.L.B. degree from an accredited law school and admission to practice law in at least one U.S. jurisdiction and minimum of five years of experience as a practicing attorney with substantive work in insurance coverage and regulatory matters. Demonstrated ability to navigate complex legal and regulatory environments particularly related to property and casualty insurance lines, to provide pragmatic, solutions-oriented advice that supports business objectives. Proven strategic thinker with the ability to see the broader business implications of legal advice and contribute to enterprise-wide goals. Comfortable embracing technology and adept at using data to inform and communicate legal insights effectively. Excellent communication skills, both written and oral. Highly collaborative team player that can agilely handle different types of work and build relationships at all levels within a complex organization with demonstrated commitment to fostering an inclusive, equitable, and high-performing team culture. 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Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. Manages the litigation process through the retention of counsel. Adheres to the line of business litigation guidelines to include budget, bill review and payment. Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in the claims audit process. Provides claims marketing services by meeting with brokers, risk managers and re-insurers, as necessary. As required, maintains insurance adjuster licenses. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}