We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516518025", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618516333813, "name": "Talent Business Partner, Technology", "posting_name": "Talent Business Partner, Technology", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Human Resources", "business_unit": "0021-People, Purpose & Brand-US", "t_update": 1776207420, "t_create": 1774382160, "ats_job_id": "75225", "display_job_id": "2026-75225", "type": "ATS", "id_locale": "2026-75225-en", "job_description": "Leads a high-performing Talent team embedded in Technology; sets priorities, allocates resources, and delivers measurable outcome milestones. Designs and executes multi-year strategic workforce and skills plans aligned to technology, data, AI, and platform roadmaps--anticipating future roles, emerging capabilities, and skill adjacencies rather than relying on static job architectures. Partners with Technology leaders to identify critical skill segments (e.g., engineering, cloud, data, AI, cybersecurity, product) and develops differentiated strategies for build, buy, borrow, automate, and redeploy decisions. Proactively monitors organizational health using quantitative and qualitative data (e.g., engagement, attrition, internal mobility, capability health) to inform targeted interventions. Leads talent implications of AI adoption and automation, ensuring workforce transitions are ethical, inclusive, and growth-oriented, with clear pathways for upskilling, redeployment, and role evolution. Partners with leaders to embed AI and digital fluency expectations into leadership, performance, and development models--reinforcing AI as a capability accelerator, not a surveillance tool. Demonstrates exceptional executive-level consulting, enterprise alignment, collaborative influence, strategic agility, complex problem solving and inclusive leadership. Drives succession planning and leadership depth strategies for critical technology roles, with emphasis on readiness for scale, transformation, and ambiguity. Makes connections between broader SBU/enterprise goals and talent strategies and to develop strategies/plans to solve talent trends or issues. Works as a connector across all capabilities/teams within Talent to bring holistic solutions to business. Acts Strategic partner and member of executive leadership team, demonstrates a deep understanding of the business environment, strategy, and people implications with clear links to our enterprise strategy of activating our people and culture as our greatest advantage. Leads adoption and absorption initiatives: measurement and interventions to ensure employees view AI as development (not surveillance), sequence AI outputs to employees first, and monitor psychological safety as we evolve in our AI journey. Acts as an advocate for Technology and builds shared business context across the People, Purpose and Brand org to inform, bring awareness, and align business needs to our BPTW talent strategy. Liaises between business and specialized expertise COE to ensure business is being supported in the right way by specialized expertise COE or shared service. Sets clear priorities and governs intake to ensure Talent capacity is focused on the highest-value Technology initiatives, pushing back where work does not align to strategic outcomes. Identifies potential peaks and valleys coming in work and escalates opportunities to temporarily redeploy talent resources or gain additional support. Coaches senior Technology leaders on inclusive leadership, decision effectiveness, and enterprise thinking--especially in matrixed, product-centric, or agile environments. Influences leaders to own and advance equity, inclusion, and belonging outcomes, particularly in technology roles where representation and access gaps persist. Bachelor's degree and 8 to 10 years progressive experience in Human Resources. Advanced degree and/or HR Certifications (PHR, SHRM) preferred. Highly effective strategic thinking and problem solving to address complex challenges across multiple stakeholder groups. Deep expertise in technology talent strategy, including engineering, data, digital, and AI-related roles, and the evolving skill demands of modern technology organizations. Superior ability to build trust and collaborative relationships across multiple stakeholder groups. Executive-level talent consulting and influencing capability. Advanced capability in strategic workforce planning, succession planning, organization design, and leadership development within complex, fast-changing environments. Strong business acumen with the ability to connect technology strategy, external market trends, and talent implications into clear executive recommendations. Highly effective business acumen and ability to link business outcomes and external market trends to talent strategies. Very effective at making connections between broader SBU/enterprise goals and talent strategies and to develop strategies/plans to solve talent trends or issues (leveraging the right resources). Expert strategic thinking and problem-solving skills to address complex challenges across multiple stakeholder groups. Highly capable at building trust and relationships across multiple stakeholder groups.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516333813", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618514474535, "name": "Solutions Architect", "posting_name": "Solutions Architect", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1776081540, "t_create": 1765127820, "ats_job_id": "73526", "display_job_id": "2025-73526", "type": "ATS", "id_locale": "2025-73526-en", "job_description": "Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN. Job Introduction: The USRM Distribution Tech team is looking to add a dynamic Solutions Architect to their team. The candidate will be responsible for establishing and providing leadership to the technology strategy and technology roadmaps for the Insurance Professional Sales Experience portfolio. In this role, you will work closely with peer Solutions Architects, Solutions Engineers, and engineering teams to align engineering choices with enterprise standards and well-architected practices. You will maintain enterprise methodologies and techniques, including standards and guidelines for enterprise-wide use in technical management and systems of process development. You will develop specifications for new products/services, applications and service offerings. You will provide technical oversight and architecture/engineering solutions to large, strategic, complex system and application development projects at the domain or product level. You will be recognized as a thought leader who influences decisions made by senior leadership and advances the craft of architecture within our organization. About the job: Contributes to the development of the technology strategy and technology roadmaps that enable the business, usually for a specific business capability domain. Provides consultation and collaborates with Engineering Managers, business partners and peer groups regarding long and short-range product features. Provides oversight at the business capability domain level influencing decision-making and prioritizing the business and architecture backlog for the aligned development squads. Educates and drives adoption of well-architected practices in order to promote Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization into cultural norms. Contributes to design and development of architecture (integrated process, methodology, framework, software/applications, data, information, and technology) scalable solutions to business problems in alignment with the enterprise architecture direction and standards. Influences and partners with the Product Owners and engineering teams to align the technical design and strategy with the product roadmap. Connects Solution Engineering with Technology and Portfolio Architecture work to ensure sound roadmaps which deliver business value. Responsible for prototyping complex, cross platform business solutions to validate newer technologies. Reviews and ensures major architectural designs are consistent, maintainable, flexible and cost-effective solutions. Participates with application and infrastructure design architects to provide guidance for development and releases. Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. Share expertise ensuring that teams are continuously improving and learning together to meet current and future engineering and architecture needs. Qualifications Bachelor's degree in computer science, Information Systems, or a related field; advanced degree preferred. Minimum 10+ years of overall Tech experience with 2+ years in solution engineering, system design, and data management. Comprehensive knowledge of technical architecture methodologies and emerging architectural concepts and principles. Proficient in software engineering languages, tools, and emerging technologies, with preference for experience across legacy, current, and new technologies. Strong hands-on design and development experience with Single Page Applications (Angular / React), .NET, Typescript, Node.js, GraphQL AWS (S3, OCF), Kubernetes, CI/CD (GitHub Actions), Redis, Datadog/Splunk Proven success designing and delivering large-scale, cloud-native, API-first systems on AWS, leveraging modern DevSecOps, IaC, CI/CD, containerization and orchestration (Kubernetes), and end-to-end observability and security practices. Experience with data migration strategies and a strong understanding of layered solution designs and security concepts. In-depth understanding of business operations, objectives, global technology trends, and the financial services industry. Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels. An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514474535", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516670771, "name": "Product Owner - Sales Experience, Property Insurance", "posting_name": "Product Owner - Sales Experience, Property Insurance", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Columbus, Ohio, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "3029-USRM-Experience & Strategy-US", "t_update": 1776426300, "t_create": 1775764740, "ats_job_id": "75455", "display_job_id": "2026-75455", "type": "ATS", "id_locale": "2026-75455-en", "job_description": "Work closely with stakeholders (business and technology), including executive leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. Work with squads/teams, technologies and architects across the organization to develop a deep understanding of the technologies and systems they support. Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision as a product strategy to their engineering team and other teams outside their portfolio & functional area as well as executive leadership. Develop and achieve product level KPIs. Manage products with high degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies. Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and team to remove roadblocks to execution. Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516670771", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618516127729, "name": "Solutions Engineer/Technical Lead, Software (Guidewire Policy Center)", "posting_name": "Solutions Engineer/Technical Lead, Software (Guidewire Policy Center)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1776081540, "t_create": 1773429420, "ats_job_id": "74996", "display_job_id": "2026-74996", "type": "ATS", "id_locale": "2026-74996-en", "job_description": "A Technical Problem Solver who not only writes high\u2011quality code, test scripts, and system components but also takes ownership of documenting solutions and creating clear deployment guides that ensure resilient, scalable software delivery. Customer-Focused, translating real business needs into practical, value-driven technical solutions while supporting the end-to-end lifecycle of new software products. A Forward-Thinking Innovator who goes beyond fixing issues--proactively identifying opportunities to enhance performance, quality, and operational efficiency. A Continuous Learner eager to adopt new technologies and adapt quickly within evolving environments. A Thought Leader in Best Practices, championing the SurePath methodology, promoting out-of-the-box capabilities, and contributing reusable patterns that future-proof our technology landscape. Description Architect and implement integrations between Guidewire and external systems leveraging the Guidewire Integration Framework and APIs. Design and configure Guidewire modules tailored to client business requirements. Collaborate in hands-on sessions, code reviews, demos, and cross-team knowledge sharing to design, develop, and configure innovative solutions. Lead the development of system, technical, and product standards aligned with business goals and long-term strategies within an Agile delivery framework. Analyze complex technical challenges and propose comprehensive solutions with detailed architecture diagrams and design documentation. Partner with architects, stakeholders, and engineering teams to continuously evolve the platform design. Apply expertise in observability, infrastructure as code, Agile methodologies, and software testing best practices. Demonstrate strong ownership and independence in troubleshooting and resolving technical issues. Identify and recommend opportunities for process and technology improvements to drive continuous enhancement. Flexibility and adaptability in dynamic, fast-paced environments. Solid grasp of modern frameworks and emerging technologies. Possesses cloud-native integration and deployment experience with the Guidewire Cloud Platform (GWCP), including working in multi-planet star systems (dev, preprod, prod). Proficient in Integration Gateway (IG) concepts such as camel routes, error handling, and secure external calls, and is comfortable using cloud deployment tools like TeamCity, Docker, AWS S3, and Secrets Management. Experience with integration patterns involving web services (SOAP/REST), messaging systems, and batch processing Extensive experience designing, architecting, and integrating complex Guidewire InsuranceSuite solutions encompassing configuration, integrations, and Gosu development. Proficiency with cloud platforms and container orchestration technologies, including AWS, Cloud Foundry, or Kubernetes. Knowledge of event-driven architectures and API-first microservices design. Understanding of business operations and strategies, with insights into global technology trends and the insurance industry. Strong programming skills in Java, Spring Boot, JavaScript, TypeScript, Node.js, Python, and related technologies. Experience working with relational databases (e.g., PostgreSQL), NoSQL, Docker, Kubernetes, and serverless architectures. Ability to develop and maintain CI/CD pipelines for automated build, testing, and deployment using tools like Jenkins, GitLab CI, or AWS CodePipeline. * Minimum of 10 years of IT experience across diverse technologies. Deep understanding of the P&C insurance domain and related products. Enthusiasm for exploring new technologies and learning new tools. 5+ years of hands-on Guidewire experience. Proven track record of success in platform modernization initiatives using Guidewire, RESTful APIs, microservices, cloud platforms (AWS, Azure, Google Cloud), and Java/Node.js/Spring Boot technologies. Collaborative and adaptable work style, with demonstrated initiative and strong time management skills. Comprehensive knowledge of technology concepts, business operations, system architecture, design and development tools, and technical standards. Collaborates effectively with DevOps and development teams to define branching strategies, release cycles, and promotion rules across environments, while guiding teams on self-service deployment best practices using the Integration Gateway UI. Possesses deep expertise in IAM roles, cross-account permissions, and KMS encryption for external integrations, ensuring integration designs comply with PII, PCI, and audit logging standards. Experienced in API and event-driven architecture, with strong knowledge of Cloud APIs, App Events, and Webhooks to enable extensibility and integrations, skilled in configuring Cloud API roles and ensuring transactional consistency, and well-versed in best practices for payload minimization, safe ordering, and schema evolution. Experienced in data integration and observability with knowledge of Cloud Data Access and Snapshot Export to S3, proficiency in observability tools such as Zipkin, Prometheus, and Cloud Monitoring dashboards, and a strong understanding of logging and audit trail standards for GWCP integrations. Bachelor's degree in a technical or business field, or equivalent professional experience. Guidewire Certified Associate or Ace Developer certification for relevant cloud products (PolicyCenter, IG)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516127729", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514148160, "name": "Senior Solutions Engineer, Software (Guidewire)", "posting_name": "Senior Solutions Engineer, Software (Guidewire)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1776081540, "t_create": 1763045760, "ats_job_id": "73167", "display_job_id": "2025-73167", "type": "ATS", "id_locale": "2025-73167-en", "job_description": "Design Reviews and Architecture Standards Develop clear, comprehensive, and integrated system, technical, and product recommendations to ensure consistency, security, maintainability, and flexibility within the UIP business domain and portfolio. Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development. Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams. Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains. Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios. Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities. Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics. Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance. Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams. Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform. Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements. Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains. Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact. Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions. Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community. Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes. Recognized across the discipline as a thought leader, this position influences senior leadership decisions and advances engineering practices within the company. The individual will lead the formulation and execution of a technical roadmap designed to accelerate delivery velocity and unlock new engineering capabilities across PolicyCenter and related products. Advanced knowledge of agile development methodologies as typically acquired through a Bachelor`s or Master`s degree in technical or business discipline or equivalent experience Advanced knowledge of Guidewire PolicyCenter 12-15+ years of related experience Extensive experience in software engineering languages and tools In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded Proficiency in product and system components of technical architecture In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry Strong influencing and consensus building skills, and the adaptability to respond to change quickly Strong communications skills, both written and verbal Ability to effectively collaborate with all levels of the organization with diverse backgrounds Proven experience with agile practices and expectations Strong desire to drive change, and ability to adapt to change quickly Strong consulting skills (relevant/technical); recognized as a thought leader within the company Ability to balance the long-term \"big picture\" and short-term implications of decisions", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514148160", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514148164, "name": "Manager, Engineering - (Guidewire PolicyCenter Platform)", "posting_name": "Manager, Engineering - (Guidewire PolicyCenter Platform)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1776081420, "t_create": 1763045700, "ats_job_id": "73164", "display_job_id": "2025-73164", "type": "ATS", "id_locale": "2025-73164-en", "job_description": "Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners. Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog. Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies. Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards. Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring. Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions. Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load. Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability. Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI. Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management. Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience. Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment. Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal). Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release. Remove blockers, manage interdependencies, and align work across teams toward product goals. Define platform KPIs, dashboards, and reporting to provide transparency and drive action. Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost. Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails. Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs. Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data. Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data. Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model. Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access). Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship. Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership. Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery. Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience. Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code. Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments. Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication. Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement. Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills. Experience with event-driven and service-oriented architectures, microservices, identity, and access control. Experience managing platforms for multi-tenant SaaS applications. Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals. Experience establishing data governance in regulated environments; familiarity with frameworks (e.g., DAMA, DCAM) and tools (e.g., Collibra, Alation). 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Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH. Job Introduction: Are you ready to make a significant impact at the heart of Liberty Mutual's cybersecurity transformation? Join our highly collaborative Governance, Risk & Compliance team as a Senior Archer Developer, where your expertise will directly shape our security posture and drive success across the enterprise. As an integral champion for Archer in our portfolio, you'll work side-by-side with talented colleagues in a flexible hybrid environment that truly values work/life balance and personal growth. This is your chance to innovate, partner across the business, and deliver solutions that matter--while enjoying the supportive culture and resources of a Fortune 100 company. If you're passionate about both technology and teamwork, this role is where your skills and ideas will thrive. Under limited supervision, the right candidate will be operating with direction as needed, supported by coaching and mentorship, working with cutting edge security solutions that are located within Liberty Mutual physical data centers and cloud environments. The person will be responsible for designing, implementing, managing, and monitoring the overall security posture of the organization. They will partner with teams across the company to ensure we remain focused on the reliability and stability of our business environments. About the job: Support and Development for the Archer GRC Platform. Perform research, system analysis, troubleshooting, or other activities which might be required for development and support of Archer GRC platform. Participate in the technical design and development of new products or system enhancements to the platform. Perform aspects of agile software development, including user story writing, release and iteration planning, agile modeling and design, development, unit and integration testing, code reviews, and software documentation. Ensure timely, effective, and quality fixes to defects, while working collaboratively with development team and partners to deliver high-quality products. Participation in the solution development process and ensuring that customer requests and needs are represented within the product. Collaborate and work closely with partners and stakeholders throughout a project's lifecycle. Gathering, understanding, and documenting requirements as needed for successful Archer implementations. Designing and building processes and technical requirements for Archer implementations. Assess risks and controls and identify opportunities for improvement. Follow software development and testing best practices, standards and architectures for relevant technologies. Qualifications Bachelor Master's degree in technical discipline or equivalent experience. Minimum 5+ years' of Archer Development experience. Minimum 5+ years of experience configuring RSA Archer modules, creating applications, dashboards, reports, and workflows. Experience analyzing business requirements and translating them into technical solutions. Ideal resource may hold certified industry standard certifications such as Archer Certified Specialist or Archer Certified Expert. Familiarity with security and compliance and audit assessments processes. Knowledge of creating and managing data feeds to import and export data from various sources. Experience in Integration (using APIs, Web Services, and other integration tools), and Database Management (SQL for querying data and managing the Archer database). About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Your California Privacy Choices
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