We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Develop domain expertise: Rapidly build a deep understanding of Direct Distribution, customer journeys, sales workflows, and business economics to make informed product decisions and challenge assumptions. Champion customer-centered product development: Build empathy for sales professionals, customers, and prospects to create intuitive experiences that reduce friction, improve conversion, and strengthen customer relationships. Collaborate with enterprise and platform product teams to ensure alignment and leverage shared capabilities: Work closely with Product Owner teams responsible for enterprise capabilities (e.g., telephony, IVR, AI, and shared platforms) to align roadmaps, influence priorities, and deliver seamless end-to-end customer and sales professional experiences. Measure what matters: Establish outcome-oriented metrics and continuously evaluate product performance to ensure investments are delivering measurable business value. 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Team Development and Collaboration: Actively engage with clients, stakeholders, and attorneys, fostering collaboration and mentoring team members, while conveying information clearly to motivate the team and achieve successful outcomes. Legal Knowledge Application: Apply a strong understanding of relevant laws, regulations, and court rulings to mitigate operational risks and ensure compliance, while effectively managing legal documents and drafting complex legal materials. Client Relationship Development: Develop a comprehensive understanding of clients' concerns and priorities, maintaining open lines of communication, providing timely updates, and establishing trust to enhance client relationships. Effective Communication: Assertively communicate findings and recommendations to stakeholders, influencing outcomes and maximizing organizational performance while adapting communication styles to suit diverse audiences. Requires paralegal certificate or 4 years of non-clerical litigation experience under the direction of an attorney. Bachelor's degree preferred. Ability to perform legal research, writing and analysis on complex matters. Excellent oral and written communication skills to communicate effectively with attorneys, clients, policyholders, and judges. Requires strong organizational skills with a high degree of attention to detail. Ability to exercise independent judgment and to effectively prioritize work. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}