We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Analyze and document business problems of moderate complexity. Develops test plans and tests and approves new system behaviors. We are looking for a System Support Analyst to support multiple key areas within our Personal Lines Insurance team. This role will involve assisting with transactional data and defect fixes in the Output Space, delivering policy data through APIs to enhance customer and agent experiences, and supporting vendor services in the Third-Party Domain Marketplace. You will also help modernize services, manage production issues, and collaborate with various teams to drive important initiatives across these spaces. This position offers a unique opportunity to work across diverse systems and projects. Under moderate supervision, evaluates business requirements; performs process analysis of customer activities to determine alternative business solutions or process improvement opportunities. Develops and maintains comprehensive documentation of business requirements. Analyzes and documents business problems of moderate complexity and provides recommendations based on research of industry trends, business products, competitors and performance analysis for optimal business solutions. Develops test plans and tests and approves new system behaviors to ensure alignment with business objectives and test plans. Coordinates upgrades and rollouts of moderate scope including specific duties related to training and monitoring performance. Contributes to the development of project plans; assigns and monitors tasks. Analyzes feasibility, cost ramifications, economies, or other aspects of planned or potential programs. Depicts moderately complex to complex ideas, issues and designs to varied audiences; contributes to education within SBU/department(s) on business vision and plan and within business units on the impact of change. Creates and implements business operation standards and procedures. Assists in the development of methods and tools to track and measure results. Consults on moderately complex business issues. Works with other departments to coordinate interdepartmental activities in order to ensure that Liberty meets customer expectations. Assists in problem resolution as needed to ensure that internal and external customers receive prompt, efficient service in accordance with company policies. Assists in the preparation of user documents and training materials. May provide technical training and user support to business groups. Assists in the development of communication plans and related activities. Assist in communications with customers both internal and external, e.g. vendors, business partners and Information Technology. Bachelor`s degree in business or technical discipline or equivalent experience. Minimum of 3 years related experience. General knowledge of business operations, objectives and strategies as well as business process and information flow. General knowledge of IT concepts, strategies and methodologies. General knowledge of diverse technologies and new and current architectures. General understanding of re-engineering issues and challenges. Skills in object, data and/or process modeling; financial analysis and planning; business process design. Negotiation skills; oral and written communication skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504812961", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618503469720, "name": "Platform Owner - Moody's Analytics", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1749497340, "t_create": 1744047240, "ats_job_id": "69624", "display_job_id": "2025-69624", "type": "ATS", "id_locale": "2025-69624-en", "job_description": "Serve as the primary product and platform owner for Moody's Impairment and Portfolio Studio, owning the end-to-end lifecycle, roadmap, and performance of the platform. Act as the main liaison with Moody's Analytics, managing the vendor relationship, contract renewals, issue escalation, and roadmap alignment. Collaborate with Finance, Risk, and IT stakeholders to understand business needs and translate them into functional platform enhancements. Oversee platform configuration, data integrations, release testing, and overall solution governance. Lead incident management and problem resolution in collaboration with Moody's support and internal technical teams. Monitor platform KPIs, usage metrics, and ensure compliance with SLAs, data privacy, and internal audit requirements. Stay informed on regulatory changes affecting impairment modeling and partner with the business to ensure platform readiness. Maintain a comprehensive understanding of the full Moody's product and risk model ecosystem (e.g., Impairment Studio, Portfolio Studio, Scenario Studio, CMM, Data Proxy, EDF-X), including how these tools interact, overlap, or operate independently. Act as the internal expert on Moody's platform integration, guiding cross-functional teams on best practices for leveraging Moody's suite across data pipelines, risk assessments, and reporting workflows. Evaluate new Moody's offerings and feature enhancements for potential business impact and integration opportunities. Liaise directly with Moody's product and support teams to stay current on platform updates, interoperability limitations, and planned roadmap developments. Ensure continuity and data quality when bridging Moody's products with in-house systems or third-party risk platforms. Advanced knowledge of CECL accounting regulations Knowledge of expected tail loss models 5+ years of experience with Moody's Analytics or similar platforms Investments experience/domain knowledge strongly preferred Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors? degree in relevant field (business, computer science, humanities etc, 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams Master's degree preferred High level of proven business expertise needed to set clear priorities for product and understand business value impacts Develops strong stakeholder relationships and influencing across multiple organizational boundaries Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs Ability to lead varied audiences through census building Proven experience with Agile practices and expectations Comfortable with making decisions with some level of uncertainty Strong communication skills, both written and verbal Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503469720", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618503433705, "name": "Senior SAP FS-RI Configuration Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1749497460, "t_create": 1743777420, "ats_job_id": "69595", "display_job_id": "2025-69595", "type": "ATS", "id_locale": "2025-69595-en", "job_description": "Responsibilities include modifying, testing, data analysis, debugging, maintaining, and enhancing existing programs. Bachelor or Master`s degree in technical or business discipline or equivalent experience. Minimum 5+ years of Techno- Functional SAP Finance experience. Minimum 1-3+ years of hands-on FS-RI and FS-CD configuration experience preferred. Extensive knowledge implementing SAP and FI/CO modules. Strong understanding of financial transactional flow, SAP general ledger and reinsurance concepts such as company codes, treaties, chart of accounts, coding blocks, profit centers, cost centers, ledgers, currencies, etc. Strong understanding of reinsurance business processes and ability to map business requirements to standard SAP processes with minimal or no customization. Strong communication with the ability to collaborate effectively with both technical and non-technical stakeholders with a proven track record of collaboration across multiple organizations, business partners, and stakeholders. Strong analytical and problem-solving skills with an ability to work with ambiguous and incomplete information. Good understanding of agile software development concepts and processes including backlog tracking, prioritization, strong collaboration within a scrum team, and adaptability through incremental delivery. Must be proactive, demonstrate initiative and be a logical thinker, have extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements. Strong negotiation, facilitation, and consensus building skills. Experience providing production support including troubleshooting issues, requirements gathering and solution design for enhancement requests, as well as implementing the solution via configuration, etc. Experience within the Insurance or Finance industry is preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503433705", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618504490059, "name": "Product Owner II, Risk Intake and Operations Enablement", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1749668340, "t_create": 1747137900, "ats_job_id": "70219", "display_job_id": "2025-70219", "type": "ATS", "id_locale": "2025-70219-en", "job_description": "Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Manages product(s) with a moderate degree of strategy, scope, and complexity. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504490059", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618504350060, "name": "Senior Data Modeler", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Columbus, Ohio, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1749771660, "t_create": 1746462780, "ats_job_id": "70079", "display_job_id": "2025-70079", "type": "ATS", "id_locale": "2025-70079-en", "job_description": "Responsible for the analysis, development and execution of data solutions, in order to manage the information lifecycle needs of an organization. Develops, constructs, tests and maintains data architectures for data platform, databases, analytical/reporting, or data science systems. Establishes and builds data systems including providing standards, policies, practice, procedures, governance and quality assurance for data deliverables. Bachelor's or Master's degree in technical or business discipline or equivalent experience, technical degree preferred. Minimum 5+ years of data engineering / data modeling experience. Extensive data modeling experience using industry standard methodologies and tools (Erwin, UML) Extensive experience with both relational (Postgres) and dimensional data modeling (Snowflake, SSAS). Extensive experience developing DDL for cloud platforms (Amazon Redshift, Amazon Aurora, Snowflake) preferred. Extensive experience utilizing data governance (Informatica IDMC). Experience working with AWS preferred. Experience deploying DDL within Amazon AWS (Redshift, Aurora, Snowflake) preferred. Experience building ETL pipelines preferred. Experience building automation into data modeling and deployments. Experience working with financial data. Experience with insurance industry preferred. Must be proactive and self-driven, demonstrate initiative and be a logical thinker. Strong leadership, communication, collaboration skills with a track record of taking solution ownership. Excellent communication and collaboration skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504350060", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618504734097, "name": "Lead Financial Analyst", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0027-LM Technology-US", "t_update": 1749497340, "t_create": 1748797140, "ats_job_id": "70482", "display_job_id": "2025-70482", "type": "ATS", "id_locale": "2025-70482-en", "job_description": "Prepare standardized reports and analyses in accordance with prescribed procedures. Perform and present variance analyses (e.g. plan vs. actual and forecast, multi-year trends) to senior Tech leadership. Identify significant items requiring further investigation. Perform follow-up investigation and suggest problem resolution. Perform cost benefit analyses on strategies and contracts to help inform technology leaders and procurement partners on key decision-making events. Build multi-year forecasting in partnership with technology teams. Ensure the timeliness, accuracy and completeness of all reports and analyses produced by maintaining full documentation of recurring job duties as well as data sources and assumptions employed. Documentation should be amended to reflect any changes in job functions. Identify opportunities for efficiencies and improvements to processes, controls and technology systems related to functions being performed. Bachelor`s degree (Finance or Accounting) required. Minimum of 5 years of finance experience. Must demonstrate attention to detail in a fast-paced work environment and the ability to manage and prioritize multiple projects simultaneously to drive results. Communicates well with own team and across organizational boundaries to ensure the successful completion of shared goals. Comfortable leading meetings and able to communicate issues and trends to senior management and other groups at the appropriate level of detail. Solid understanding of Finance Tools and Analytical Methods.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504734097", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618504708163, "name": "Director, Product Owner", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Product Management", "business_unit": "3029-USRM-Experience & Strategy-US", "t_update": 1749828780, "t_create": 1748572860, "ats_job_id": "70458", "display_job_id": "2025-70458", "type": "ATS", "id_locale": "2025-70458-en", "job_description": "Responsible for aligned product(s) and portfolio experiences enabling specific business objectives and customer satisfaction with the product and portfolio sets. Responsible for articulating and translating the overall business vision into strategy and tactics for specific journeys and/or product(s) to be leveraged by product owners. Responsible for overseeing a set of products and ensuring product teams are appropriately resourced, focused on the key priorities, ensuring alignment between roadmaps to achieve portfolio/channel objectives. Manages a team of Product Owners and leads Agile teams and stakeholders to align priorities, remove roadblocks and secure resources. Works closely with business and technology leaders to translate business strategies into enabling aligned product and portfolio strategies designed to drive maturity across product management and experienced outcomes. Refines/influences and may define a clear product role strategy, develops comprehensive product vision and translates into specific feature strategies and roadmaps. Responsible for communicating the product vision effectively to key stakeholders, team members, and senior management. Accountable for business results of the related set of customer journeys or products as measured by relevant KPIs. Leverages KPIs to inform recommendations. Works closely with IT and other Business Unit counterparts to ensure resource alignment in support of product vision and roadmaps. Owns alignment of development and business resources on goals and priorities while working with stakeholders and team to remove roadblocks to execution. Uses the product backlog to coordinate the work of product team, through each team`s product owner as relevant. Manages delivery of scope across value streams to ensure delivery, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently. Acts as the `voice of the customer. Directly manages a team of Senior Product Owners/Product Owner/ Associate Product Owners who are responsible for all aspects of customer journey/product lifecycles. Participates to provide feedback, support, coaching, in sprint-and release plans together with various members of the leadership teams. Coaches and mentors IT and Business Unit counterparts related to product vision and product roles. Ensures customer-driven design considering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product or product portfolio. Leads in Agile development methodology transformation across the company through contribution to Agile education initiatives and communicating agile principles to executive audiences. Monitors the application of Agile principles across product teams. Functions as the final arbiter at the product level or portfolio to order work and accepts the final release plan/roadmap. Manages escalation on trade-offs across the product portfolio Provides customer-oriented feedback on product and feature demos for scrum sub-teams. Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs. Advanced knowledge product management, Agile development methodologies, and experience in organizational change management as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc) and a minimum of 10 years` experience in product development, business, marketing, technology, and/or consulting Master`s degree preferred High level of proven business expertise needed to set clear priorities for product and understand business value impacts across an entire business unit High level of proven outcomes managing and mentoring product managers, product owners, and people leaders Technical proficiency required to participate in program increment planning and have an informed, independent voice Strong influencing and leadership skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business Proven experience with Agile practices and expectations Comfortable with making decisions with some level of uncertainty Strong communication and collaboration skills, both written and verbal Encourages non-hierarchical culture", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504708163", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618504722501, "name": "Product Owner", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Product Management", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1749497400, "t_create": 1748638800, "ats_job_id": "70474", "display_job_id": "2025-70474", "type": "ATS", "id_locale": "2025-70474-en", "job_description": "Sets the strategic vision and roadmap for building and maintaining products. Leads the ideation, technical development, and launch of innovations that enable the customer base and community Understands the discipline and creates a product roadmap for the end to end delivery pipeline and guides the product and development team Collects specific customer and stakeholder needs and translate those to capabilities and features for the team to deliver. Clearly articulate value of each use case for prioritization. Understands Data impacts within and across the product/s and advocates a data first mentality. Manages highly complex initiatives and may recommend and implement new or enhanced products (build and buy) to better meet stakeholder or customer needs by leading development of project backlogs and plans, including milestones and dates Partners with IT and others to think through proof-of-concept solutions, how they fit in the overall product suite, whether they will be viable, how they will be maintained. Demonstrates ideation and innovation concepts and methodologies. Demonstrates a command of the external marketplace including available vendor offerings for specific products Demonstrates knowledge and experience with Agile processes as a means of providing focus and prioritization for the development team(s). Ability to motivate and inspire a squad of IT developers by creating a compelling vision and clearly articulating a path to address various data pain points through new products. Expected to be a change agent across the organization. Can communicate effectively across multiple technical units and senior leadership Experience with Data Warehousing projects required, experience with quote and policy data and cloud-based technologies (e.g. Snowflake, AWS) a plus Exceptional written and oral communication skills required Experience in communicating recommendations to senior business leaders Strong working knowledge of SQL and data transformation (ETL/ELT/etc.) Experience with BI/Analytics/Visualization tools including SAS, PowerBI, Tableau, etc. Ability to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on the business vision and plan, and the impact of change. 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Performs research, analyzes information, presents findings, and recommends changes and/or takes actions based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes. Identifies business processes to review. Performs complex research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners. Conducts analyses based on operational, economic and/or financial data in order to quantify the competitive performance of business segments, evaluate potential operational changes, and/or design new approaches and methodologies. Analyzes information to identify trends, patterns, gaps and insights. Builds the business case for making a change to current practices, programs or procedures. Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc. Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes or a portion of a larger initiative (e.g., major area within a function). Develops, updates, and analyzes metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization. Supports report development for reports/dashboards considered complex in nature. Develops presentations and shares findings as well as recommendations. Receives, evaluates and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources. Assist with Knowledge Management Displays strong research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills. Strong business operations knowledge to include understanding the function's value chain and market conditions. Solid ability to support change and impart value within an organization. Solid project management skills as part of implementing business process changes. Strong knowledge of available data sources, strengths and shortcomings. May also be relevant based on the particular needs of the position Advanced knowledge of Excel and solid knowledge of database software. Solid knowledge of business intelligence tools preferred. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}