We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Performs prospect and service work as necessary. Plans, coordinates and monitors the service commitments for assigned customers to ensure risk control services are delivered effectively, efficiently and meet expectations of the department, business unit or market partner. Evaluates customer prospect and service levels, Risk Control Consultant workloads, and regional capacity. Evaluates, monitors and documents Risk Control Stewardship service levels. Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Keeps underwriting , account and Risk Control team apprised when significant changes occur in a customer's operations, exposures, ownership or organizational structure. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. Provides major loss source analyses, products and training. Fulfills risk assessment and service requirements as assigned. Trains field and Home Office employees in service related functions and activities. Designs and implements customer training programs. Makes presentations at customer training and other functions Demonstrated abilities in leadership, planning, relationship building, consulting, customer service, and communications (particularly presentations, persuasion, and writing) Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using Microsoft Office suite Knowledge and skills required are normally acquired through a bachelor's degree with coursework in math, engineering or related areas (or equivalent), a minimum 8 years relevant experience in Risk Control or progressive safety and health field, and an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE Travel may be required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618497121217", "isPrivate": false, "latlongs": "33.7489954,-84.3879824"}, {"id": 618497008468, "name": "Regional Manager, Risk Control", "location": "Chicago, Illinois, United States", "locations": ["Chicago, Illinois, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1713366780, "t_create": 1712603580, "ats_job_id": "63581", "display_job_id": "2024-63581", "type": "ATS", "id_locale": "2024-63581-en", "job_description": "Drives quality of team engagement, including implementation of Division Risk Assessment and Service Strategies. Actively participates in the divisional strategic planning process, maximizing impact on customer risk of loss as well as market differentiation with Brokers. Develops and leads relationships with key Underwriting market segment leaders in National Insurance to operationalize those strategies. Ensures alignment between staff technical/consultative skills and service strategy needs as well as internal quality standards. Identifies skills gaps and builds development strategies in collaboration with Specialists and Technical Directors. Effectively triages work to achieve appropriate utilization of Consultants and Virtual capabilities Ensures staffing level and technical skills are appropriate to meet National Insurance objectives. Recruits a high performing results oriented staff. Fosters internal Talent Mobility to build deeper talent feeder pools that result in greater diversification of staff. Ensure appropriate compliance with all legislation, corporate policies, and programs. Leads and directs project teams as assigned. Achieves all of the above with a span of control of 9 or above. 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Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of loss prevention consulting services. Participates in actively acquiring and retaining profitable business. Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. 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