We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Responsible for the execution and success of the GRS forward looking business capability map based on the strategic priorities of the organization. Partners with Leadership Team (LT) and Senior Leadership Team (SLT) to lead the development of Business Capability gap and maturity assessment across GRS's L2 business. In partnership with GRS Strategy office, leverages outside in thinking to define capabilities needed to win in the market. Helps to influence technology and non-technology investment decisions based on alignment to capability gaps. Models and promotes a business capability lens/mindset across Solutions Delivery and Technology teams in order to enable the business and IT to better strategize, prioritize and develop solutions to meet business needs and advance the GRS Strategy. Influence leaders on optimization potentials, such as leveraging shared capabilities between processes and business units. Advocates to simplify our business environment by creating compelling arguments to prioritize efforts that span across functions via reuse identification and business process optimization. Leads a team and has direct managerial responsibilities for high level specialized staff. Functional Expertise: Deep industry expertise in P&C insurers Several years of experience in designing and developing E2E business processes frameworks and required IT capabilities Track record in optimizing operational costs in a P&C context Technical Experience: Experience in value stream mapping, digital customer journey mapping, among other process tools Excellent strategic, analytical, and problem solving skills Certifications: Six Sigma Master Black Belt, ISO certification or proven comparable experience Leadership: Exceptional ability to communicate and mediate between IT and business, and to shape shared processes, architectures, and structures Demonstrates the ability to lead people with the aim of identifying structural problems within organizations and minimizing functional interdependencies and silo driven redundancies Mindset & Behaviors: Brave and bold, willing to challenge status quo Embraces a culture of trust, free thought, and complete transparency Team oriented mindset with a strong focus on collaboration", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501905004", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618501996950, "name": "Director, Strategic Program Management", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Dover, New Hampshire, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1737132480, "t_create": 1735826640, "ats_job_id": "67949", "display_job_id": "2025-67949", "type": "ATS", "id_locale": "2025-67949-en", "job_description": "Understand Segment Business Strategy: Develop a strong understanding of segment business plans (SBPs) and how technology can support and enable those strategies. 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Partner with Business Agility Domain Leaders: Work closely with Business Agility Domain Leaders to ensure alignment and coordination on segment engagement, acting as a liaison as needed on specific investments Attend COO and Segment Operations Meetings: Participate in COO and segment operations staff meetings and offsites to gain insights into segment needs and provide bi-directional representation from the business agility perspective. Support Annual Planning Process: Partner with COO, segment planning lead and segment operations to facilitate the annual planning process, identifying and prioritizing opportunities for process improvement. Identify Global Investment Synergies: In partnership with Domain Leaders, help identify and facilitate opportunities for global or cross-segment investment synergies, leveraging segment-specific insights. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container a:focus{outline-offset:-5px!important;} @media screen and (min-width:768px) and (max-width:1024px){.header_color .main_menu ul:first-child>li>a{font-size:12px!important;} } #top .main_menu .av-main-nav ul ul{border:0!important;padding-top:0px;position:static;display:block!important;border-bottom:1px solid #000!important;overflow:hidden;background-color:transparent!important;} #top .main_menu .av-main-nav ul ul li a{padding-left:35px;font-size:12px!important;padding-top:5px;padding-bottom:5px;background-color:rgba(255, 255, 255, 0.7)!important;} #top .main_menu .av-main-nav ul ul li a:hover{background-color:rgba(232, 232, 232, 0.7)!important;} .av-main-nav ul li:last-child>a{border:none!important;} #top .main_menu .av-main-nav ul ul{border-bottom:0px solid #000!important;} } .navbar{display: none!important;} .logo{padding-right:60px!important;} #menu-item-973:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}