We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Forecasts staffing needs for remote and on-site support throughout assigned region. In collaboration with Finance, ensures the producer premium receivables as well as processes are followed, accurate, and completed within the expected service level agreement. Provides technical support and assists in resolution of problems in coordination with Distribution Applications Specialists. Projects and tracks budgets for department and provides support with Business Continuity Planning as needed. Prepares and analyzes reports for management as requested. May partner with functional unit leaders and managers to review services and provide results, which are derived from a variety of sources and formats. May assist in the coordination of office space and consolidation within assigned territories as needed, which might involve working with corporate real estate on space planning and/or office moves. Participates/leads special projects as assigned. Bachelor`s degree or equivalent experience preferred 5 years prior management experience overseeing administrative staff preferred as well as progressive growth within Surety Ability to express ideas clearly and concisely with excellent verbal and written communication skills, work independently, apply sound judgment, and manage multiple priorities effectively Ability to assign, direct, and evaluate the work of staff members, preferably in multiple offices, resulting in a high performing team Advanced skills in interpreting and applying policies and procedures Proven problem solving and organizational skills Willingness to travel up to 25%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502086703", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501907610, "name": "Senior Underwriting Manager", "location": "Chicago, Illinois, United States", "locations": ["Chicago, Illinois, United States", "Kansas City, Missouri, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1737132720, "t_create": 1734455160, "ats_job_id": "67790", "display_job_id": "2024-67790", "type": "ATS", "id_locale": "2024-67790-en", "job_description": "Drives a culture of underwriting excellence across entire portfolio. Drives change initiatives within the team. Maintains a visible external profile and excellent relationships with external brokers/agents, partners and stakeholders, leveraging these relationships to help the team achieve their goals and expand their own networks. Acts as a point of escalation/referral on particularly tricky or novel underwriting decisions. Upholds and exemplifies Liberty`s value proposition across the business and market. May cover for manager where required. Accountable for the performance of a portfolio (or part thereof) within a sub-segment of business underwritten by the team. Specific technical responsibilities (e.g., related to planning, portfolio management, marketing, product development etc.). May continue underwriting specific policies and delivering the work of an Underwriter. 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Works with Underwriting Leaders to identify product and services enhancements, underwriter capability development opportunities (e.g., skills, tools), and elevates to Executive Underwriting Officer. Models effective collaboration within/across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, NA Product Teams). Expert-level knowledge of all aspects of coverage forms, exclusions, and exposure. Pricing, structure, rating, rating plans, loss forecasting, credit risk, market knowledge, preferred. Advanced knowledge of and experience operating within Construction industry; insurance operations; claims, finance and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends. Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model. Other professional skills required include superior communication skills (written, verbal, presentation, listening); approachability; tact; coaching/development; analyzing and problem solving; relationship and service driven; clear solutions orientation and commitment to achieving segment operational and financial objectives; negotiation skills; and demonstrated ability to consistently and positively influence others both internally and externally (brokers/customers) as required. 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Supports the aligned CUO and business leaders with the product and underwriting components of strategy and planning processes. Supports the sub-segment CUOs, Technical Directors peers and Business Leaders in completing their respective product plan templates. Collates product information to inform planning and tracks progress against the defined plan and strategy for their respective LOB/Industry. Provides subject matter expertise and advisory support to sub-segment CUOs or profit center Technical Directors for complex referrals or unusual market developments. Manages authority and referrals at the profit center level, where delegated by the sub-segment CUO, with authority to resolve issues locally where appropriate. Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed. Regularly evaluates LOB/Industry/UW portfolio performance at either the NA or profit center level, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities. Regularly gathers and synthesizes LOB trends, from top-down (e.g., GPLs/Product Boards) and bottom-up (e.g., profit center Underwriting Leaders) and ensures that business-wide product-related developments are cascaded into the NA profit center teams. Drives LOB/UW technical excellence across the sub-segments or profit center, working with Underwriting Leaders to identify and resolve issues. Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO (Product or sub segment). 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Supports the aligned CUO and business leaders with the product and underwriting components of strategy and planning processes. Supports the sub-segment CUOs, Technical Directors peers and Business Leaders in completing their respective product plan templates. Collates product information to inform planning and tracks progress against the defined plan and strategy for their respective LOB/Industry. Provides subject matter expertise and advisory support to sub-segment CUOs or profit center Technical Directors for complex referrals or unusual market developments. Manages authority and referrals at the profit center level, where delegated by the sub-segment CUO, with authority to resolve issues locally where appropriate. Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed. Regularly evaluates LOB/Industry/UW portfolio performance at either the NA or profit center level, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities. Regularly gathers and synthesizes LOB trends, from top-down (e.g., GPLs/Product Boards) and bottom-up (e.g., profit center Underwriting Leaders) and ensures that business-wide product-related developments are cascaded into the NA profit center teams. Drives LOB/UW technical excellence across the sub-segments or profit center, working with Underwriting Leaders to identify and resolve issues. Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO (Product or sub segment). 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Drives change initiatives within the team. Maintains a visible external profile and excellent relationships with external brokers/agents, partners and stakeholders, leveraging these relationships to help the team achieve their goals and expand their own networks. Acts as a point of escalation/referral on particularly tricky or novel underwriting decisions. Upholds and exemplifies Liberty`s value proposition across the business and market. May cover for manager where required. Accountable for the performance of a portfolio (or part thereof) within a sub-segment of business underwritten by the team. Specific technical responsibilities (e.g., related to planning, portfolio management, marketing, product development etc.). May continue underwriting specific policies and delivering the work of an Underwriter. 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Drives change initiatives within the team. Maintains a visible external profile and excellent relationships with external brokers/agents, partners and stakeholders, leveraging these relationships to help the team achieve their goals and expand their own networks. Acts as a point of escalation/referral on particularly tricky or novel underwriting decisions. Upholds and exemplifies Liberty`s value proposition across the business and market. May cover for manager where required. Accountable for the performance of a portfolio (or part thereof) within a sub-segment of business underwritten by the team. Specific technical responsibilities (e.g., related to planning, portfolio management, marketing, product development etc.). May continue underwriting specific policies and delivering the work of an Underwriter. 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Establishes, develops, and maintains successful relationships with Key Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Key Agents/Brokers. Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to preferred brokers to market and cross market. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. Contributes to team projects (e.g., process / tool improvement). Collaborates effectively across teams, stakeholders, and partners (e.g., UW Support, Risk Management, Claims, Actuarial, Directors of Underwriting in GRS North America). Degree in Business or equivalent typically required. A minimum of 3-5 years or more years, of progressive underwriting experience and/or other related experience. CPCU, JD or professional insurance designation preferred but not required. Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques. Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues. 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