We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. 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When you take part in this 11-week internship, you'll have the opportunity to research, analyze, and recommend solutions that can impact business decisions at one of the leading property and casualty insurance companies in the country. The details: You'll work individually and as part of a team to gather and analyze data using both qualitative and quantitative methods\u2014all while you enhance your skills and refine your business acumen in the fast-paced insurance industry. You'll participate in a curated training curriculum to enhance your analytical and technical skills. What you've got: You have 0-2 years of related professional experience. You are working towards a Bachelor's degree in Economics, Finance, Business, MIS, Mathematics, Statistics, Computer Science or a related discipline. A strong academic record with a cumulative 3.0 GPA preferred. You possess strong interpersonal, communication, organizational, and leadership skills. You have some experience with, or a strong desire to learn, technical tools and platforms, including Microsoft Excel; data and analytics technologies such as SQL, Python, R, SAS, and Snowflake; data visualization tools such as Power BI; and emerging AI tools and techniques used to support data analysis and business insights. You can commit to a full-time, 11-week internship program, starting on June 1st, 2027 and ending on August 13th, 2027. 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Own and prioritize the backlog against measurable outcomes such as handle time saved, systems retired and states live. Partner with Finance, the TOBE and PCUIP program teams, Billing Operations, Analytics, UX, Architecture and Engineering to deliver capabilities that are reusable across personas and channels. Work with Research to ideate with the employees and agents who use the product and validate solutions before they ship. Use data to size opportunities, validate impact and guide decisions. Lead alignment across teams and portfolios, surface dependencies early and communicate trade-offs clearly. Balance program-driven delivery with the production support and compliance work that keeps billing running well today. Take initiative. Spot gaps before they become blockers, pull the right people together and keep things moving without waiting to be asked. 5+ years of product management or product owner experience with Agile delivery teams and advanced knowledge of Agile practices, as typically acquired through a bachelor's degree in a relevant field and 7 years in business, technology or consulting. Master's degree preferred. Demonstrated experience owning the end-to-end product lifecycle \u2014 vision, roadmap, backlog and KPIs \u2014 with the business expertise to set clear priorities and weigh business value. Strong stakeholder management: builds relationships and influence across organizational boundaries, and leads varied audiences through complex ideas and designs to consensus. Data-driven decision making: defines product KPIs and measures outcomes with analytics, paired with an experimental mindset that drives innovation amid uncertainty. Comfortable in ambiguous, high-complexity environments; makes decisions under uncertainty and can explain the trade-offs. A go-getter who is curious by nature and not afraid to jump in, ask questions and figure things out. Excellent written and verbal communication skills, including presenting to senior leadership. Billing, payments or insurance servicing experience preferred; platform migration or modernization experience and knowledge of our products and portfolio a plus. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Strong experimental mindset to drive innovation amongst uncertainty. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. 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Master's degree preferred. Minimum 4 years, typically 6 years or more of relevant work experience. Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills. Highly developed communication and presentation skills. In-depth knowledge of data concepts, strategies, and methodologies. In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives. Highly developed negotiation, facilitation and consensus building skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520338454", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618519616062, "name": "Claim Your Career - Fall 2026 Undergraduate Program", "posting_name": "Claim Your Career - Fall 2026 Undergraduate Program", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States"], "hot": 0, "department": "Discovery Programs", "business_unit": "0021-People, Purpose & Brand-US", "t_update": 1790613120, "t_create": 1788280080, "ats_job_id": "261694", "display_job_id": "2026-261694", "type": "ATS", "id_locale": "2026-261694-en", "job_description": "Claim Your Career offers a unique, immersive experience designed specifically for college sophomores and juniors who are interested in exploring the insurance industry with a focus in the field of claims. This program provides an in-depth look at the dynamic career pathways within claims. Participants in the program will engage in a variety of activities, including building connections with employees and executive leadership, touring our Plano, TX office and visiting our interactive training facility. By the end of the program, participants will have a clear understanding of careers in claims and the role of claims at a Fortune 100 Company. Claim Your Career will take place on Wednesday, October 29th in Liberty's Plano, TX Office. This in-person event is for those located in the Dallas/Fort Worth area. 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Leadership: Responsible for the retention, acquisition, and development of senior level underwriting talent. Formally manage, guide, mentor, and coach underwriters in both technical and professional skills. Foster an environment conducive to innovation, continuous improvement and product development. Risk Selection: Responsible for developing and implementing a strategy to better evaluate risk quality and further underwriters' skillset in qualifying, selecting and assessing sharing economy and new mobility risks. In addition to managing staff, may also be responsible for underwriting complex accounts. Agent/Broker Relationships: Establish and maintain high level of relationship management with key Agents and Brokers. Develop underwriters' technical, negotiation, communication and general deal making skills. Portfolio Management: Evaluate portfolio performance based on profitability metrics, evolving risk scenarios, outcome and volatility ranges, reinsurance, opportunity metrics, and industry trends. Define UW team execution strategy and oversee execution of continuously improving portfolio in alignment with team objectives. Be the lead custodial of capital for your team. Quality Audit and Account Review: Collaborates with the LMMS SUO and the OOU to ensure files meet regulatory requirements and internal documentation standards. Coach underwriters to articulate thought process, decision making within both account reviews and file documentation. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}