We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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With the squad, accountable for developing and achieving product level KPIs Manages product(s) with a moderate degree of strategy, scope, and complexity Owns and maintains the product backlog and is accountable for its contents and prioritization Accountable for clear, actionable user stories Participates in squad/team demos, retrospectives, and all other ceremonies Balance tactical and strategic decisions for the product, collaborating with peer product owners, managers, portfolio product owners, and other technical leaders, as necessary Works with Business Agility & Tech to create PI plans that align to the short- and long-term product strategy, raising concerns & dependencies Authors features that support high level missions and readies for team consumption Understands customer needs through exposure to research / discovery (quantitative & qualitative) and testing & uses this to optimize experiences Attend (and occasionally lead) sessions with users, customers, SMEs, to gain thorough understanding the product, immediate opportunities, and long-term direction Partner with User Experience to ensure the products delivered strike the right balance between intuitive, simple, cohesive, and complete Monitors and maintains the product health, proactively monitors impact of their product on others in the ecosystem Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio Champion AI-driven pilots and production initiatives: partner closely with Data Science and Tech to define AI use cases (e.g., risk scoring, triage, anomaly detection), prioritize experiments, and translate model outputs into actionable underwriting workflows Ensure safe, responsible deployment of AI: collaborate on model validation, monitoring, explainability, and human-in-the-loop design to maintain underwriting oversight and regulatory compliance Drive adoption for AI-enhanced underwriting capabilities by helping design UX flows, and feedback loops so underwriters can trust and use model-informed recommendations Shape and communicate the product vision, ensuring alignment with strategic priorities across teams and executive leadership Translate recommendations into strategic actions that support GRS priorities with minimal coaching Articulate and quantify product value and measurable outcomes from digital investments Collaborate with the agile working group to clarify business needs, remove roadblocks, and align on product strategy Champion experimentation and AI adoption: run hypothesis-driven pilots with Data Science, define success metrics/ROI, and maintain an innovation sandbox with appropriate guardrails Help establish an innovation sandbox and guardrails for rapid prototyping, ensuring ideas are matured into production-ready capabilities with appropriate controls Prior Underwriting (or other operations) experience and knowledge related to middle market and large commercial insurance, reinsurance and/ or Surety is highly desired Understanding of underwriting risk drivers and how data, machine learning, and AI can augment risk assessment, pricing, and exposure management Familiarity with model governance, regulatory considerations for automated decisioning, and the need for explainability of AI-enabled outputs Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. 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You should be excited to explore the opportunities that AI technology presents for making experiences better for both our users and our Experience Design team. *A digital portfolio we can review online is required Bachelor's degree and 10+ years of professional experience, including a strong background in UX strategy with a high bar for quality and impeccable attention to detail Familiarity with the following core disciplines, with demonstrated mastery in at least two and expertise in two others: visual design, prototyping, front-end development, experiment design, user research, design systems, service design, data visualization A foundation in AI, Natural Language Processing, and Machine Learning knowledge, including experience working with LLMs and human-in-the-loop workflows Ability to independently make smart, strategic, and user-centered design decisions- identifying the highest-impact questions, negotiating scope, and managing trade-offs - while remaining open to continuous iteration as needs, trends, and requirements change Skill in translating insights into frameworks, opportunity backlogs, and decision artifacts (scorecards, one-pagers), and synthesizing complex technical findings into clear, actionable narratives for different audiences (Product, Engineering, and senior leadership) Proven track record of independently scoping, prioritizing, and delivering end-to-end product design vision across teams of designers in ambiguous, multi-stakeholder environments Ability to work effectively through ambiguity and build alignment across all levels of the organization from cross-functional partners to senior leadership Strong organizational and analytical thinking skills, with the ability to translate technically complex content into user scenarios, flows, and diagrams. 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Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. 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Pull, synthesize, and analyze data from various sources, and turn it into meaningful qualitative insights. Clearly and concisely communicate technical work to both technical and non-technical audiences. Understand data sources and partner with data team to quickly identify and escalate data issues and improve upon data sources to further analytical capabilities. Understand the impact of customer or funnel mix on our profitability or growth and determine how changes in mix could influence results, while considering impact of internal Underwriting or pricing decisions. Model inclusiveness by living our values and contribute to creating an inclusive culture. Provide guidance to less experienced employees. Ability to manage multiple competing priorities displayed through prior project management or equivalent experience. Ability to query and navigate complex datasets using tools like SAS, Snowflake, SQL, or Python. Bachelor's Degree plus a minimum 5 years, typically 7 or more years, of related experience required; Mathematics, Economics, Statistics or other quantitative field are preferred fields of study. Master's Degree preferred; advanced education may be substituted for years of experience (Ph.D. with no professional experience). Deep knowledge of data sources, tools and business drivers. Ability to apply advanced analytical concepts to improve business outcomes. Ability to build analytic tools that will be used by business teams to analyze results and opportunities. Advanced proficiency in big data software packages (SAS, SQL, Snowflake, Python), Excel (VBA, macros, scripts, formulas, data visualization), and PowerPoint. Must have good planning, analytical, decision-making and communication skills. 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Responsibilities include analyzing companies and sectors, understanding critical value creation levers, and modeling potential outcomes. Performing comprehensive analysis and developing recommendations on fund investment opportunities. Responsibilities include evaluating prior performance, reference checks, examining underlying portfolio investments, and modeling fund performance. Managing Impact evaluation and measurement. This role will perform impact diligence in parallel with financial diligence and be expected to make thoughtful recommendations on ways in which to increase and maximize the impact of investments. Managing and monitoring current portfolio investments and preparing portfolio progress reports. Assisting with overall management of the portfolio Work closely with junior team member, training and teaching at the transaction level. An MBA, CFA or equivalent background. Strong academic record from a competitive institution 5+ years of relevant work experience (Investment Banking, Private Equity, etc.). Analytical and critical thinking - Ability to identify and articulate key investment considerations and risks, with a special interest in impact. Good interpersonal & team skills - Comfortable with consensus decision-making and working in a collaborative, team-based environment. Excellent verbal and written communication in order to interact with internal and external investment professionals and executives. Strong presentation skills - the ability to articulate an investment recommendation or industry thesis in a concise, organized manner. Ability to manage multiple responsibilities and time-sensitive deliverables with a high degree of quality and accuracy. 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Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics. Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance. Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams. Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform. Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements. Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains. Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact. Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions. 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ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} #top .av-main-nav ul a{width:100%;height:auto;float:left;text-align:left;line-height:23px;padding:8px 15px;font-size:12px;min-height:23px;max-width:none;text-decoration:none;font-family:inherit;} #top .av-main-nav ul ul{left:-207px;top:0px;margin:0;border-top-style:solid;border-top-width:1px;padding-top:0px;} .av-main-nav li:hover ul ul{display:none;} #top .av-main-nav li:hover > ul{display:block;} .avia-menu-fx{position:absolute;bottom:-1px;height:2px;z-index:10;width:100%;left:0;opacity:0;visibility:hidden;} .av-main-nav li:hover .avia-menu-fx,.current-menu-item > a > .avia-menu-fx{opacity:1;visibility:visible;} .avia-menu-fx .avia-arrow-wrap{height:10px;width:10px;position:absolute;top:-10px;left:50%;margin-left:-5px;overflow:hidden;display:none;visibility:hidden;} 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only screen and (min-width: 768px) and (max-width: 989px){.responsive .main_menu ul:first-child > li > a{padding:0 10px;} .responsive .logo{float:left;} .responsive .logo img{margin:0;} .responsive .av_mobile_menu_tablet .main_menu .avia-menu{display:none;} } @media only screen and (max-width: 767px){.responsive #header_main .inner-container,.responsive .main_menu{position:static;} .responsive #top .logo{position:static;display:table;height:80px!important;float:none;padding:0;border:none;width:80%;} .responsive .logo a{display:table-cell;vertical-align:middle;} .responsive .logo img{height:auto!important;width:auto;max-width:100%;display:block;max-height:80px;} .responsive #header_main .container{height:auto!important;} .responsive .logo img{margin:0;} } #advanced_menu_toggle{position:absolute;border-radius:2px;height:46px;width:46px;line-height:46px;text-decoration:none;text-align:center;right:0;top:50%;margin-top:-23px;z-index:10000;border-style:solid;border-width:1px;font-size:30px;display:none;} @media only screen and (max-width: 989px){.responsive.html_mobile_menu_tablet .main_menu .avia-menu{display:none;} .responsive.html_mobile_menu_tablet .container #advanced_menu_toggle{display:block;} } @media only screen and (max-width: 767px){.main_menu .avia-menu{display:none;} .container #advanced_menu_toggle{display:none;} } } @media print{a,strong{color:black!important;} a{text-decoration:underline;} .container{width:100%;} .container{width:100%;margin:0 auto;} #header_main{border-bottom:0;} nav{display:none;} } @media all{::selection{background-color:#002663;color:#ffffff;} .header_color div,.header_color nav,.header_color span,.header_color a,.header_color img,.header_color strong,.header_color ul,.header_color li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} #advanced_menu_toggle{background-color:#fecf00;color:#1a1346;border-color:#1a1346;} .avia_desktop #advanced_menu_toggle:hover{background-color:#1a1346;color:#ffffff;border-color:#1a1346;} .header_color .avia-arrow{background-color:#fecf00;} .header_color .avia-bullet{border-color:#1a1346;} #top .header_color a:hover .avia-bullet{border-color:#1a1346;} .container{width:100%;} .responsive .container{max-width:1260px;} #top #header .av-main-nav > li > a{font-size:14px;} } @media all{.WCAG-2-A{display:none!important;} @media (max-width: 767px){::-webkit-scrollbar{-webkit-appearance:none;} ::-webkit-scrollbar-thumb{background-color:rgba(0, 0, 0, .5);border-radius:10px;} ::-webkit-scrollbar-track{border-radius:10px;background-color:#ffffff;} } } @media all{*:focus{outline:1px dotted #808080!important;outline-offset:-2px!important;} .header_color .main_menu ul:first-child>li>a{color:#1a1446;font-family:'roboto-bold';font-size:16px!important;} .html_main_nav_header.html_logo_left #top 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container a:focus{outline-offset:-5px!important;} @media screen and (min-width:768px) and (max-width:1024px){.header_color .main_menu ul:first-child>li>a{font-size:12px!important;} } #top .main_menu .av-main-nav ul ul{border:0!important;padding-top:0px;position:static;display:block!important;border-bottom:1px solid #000!important;overflow:hidden;background-color:transparent!important;} #top .main_menu .av-main-nav ul ul li a{padding-left:35px;font-size:12px!important;padding-top:5px;padding-bottom:5px;background-color:rgba(255, 255, 255, 0.7)!important;} #top .main_menu .av-main-nav ul ul li a:hover{background-color:rgba(232, 232, 232, 0.7)!important;} .av-main-nav ul li:last-child>a{border:none!important;} #top .main_menu .av-main-nav ul ul{border-bottom:0px solid #000!important;} } .navbar{display: none!important;} .logo{padding-right:60px!important;} #menu-item-973:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}