We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Lead and develop a junior resource supporting CRM-enabled engagement operations, ensuring high-quality execution, analytical rigor, and consistent operational outcomes across engagement activities. Minimum of 8 years of relevant experience in relationship management, investor relations, or strategic engagement within asset management or financial services. Track record of designing and executing high-profile engagements such as multi-day forums and bespoke outings with measurable business impact. Demonstrated project management skills; ability to balance multiple engagements simultaneously with precision and attention to detail. Strong relationship management skills with the ability to develop and sustain senior-level external partnerships. Excellent communication and executive presence; comfortable representing the firm externally and engaging with senior stakeholders. Proven success in stakeholder management through cross-functional collaboration with investors, business enablement, and senior leadership. Strategic thinker with creativity and resourcefulness; able to shape differentiated engagements that stand out in a competitive market. Data orientation: experience leveraging CRM systems (preferably DealCloud or Salesforce) to drive targeting, engagement metrics, and reporting. Bachelor's degree required. 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Identifies and communicates emerging risk trends within the line of business. 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Experience designing, using, and/or implementing financial structures such as CLOs, CFOs, and rated feeder notes a strong plus. Exceptional analytical skills, strategic thinking, and problem-solving capability. Demonstrated ability to lead cross-functional initiatives and communicate complex topics clearly to senior stakeholders. Outstanding business acumen, organizational skills, and the ability to manage multiple high-priority projects under tight timelines. 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Strong academic record from a competitive institution 5+ years of relevant work experience (Investment Banking, Private Equity, etc.). Analytical and critical thinking - Ability to identify and articulate key investment considerations and risks, with a special interest in impact. Good interpersonal & team skills - Comfortable with consensus decision-making and working in a collaborative, team-based environment. Excellent verbal and written communication in order to interact with internal and external investment professionals and executives. Strong presentation skills - the ability to articulate an investment recommendation or industry thesis in a concise, organized manner. Ability to manage multiple responsibilities and time-sensitive deliverables with a high degree of quality and accuracy. 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Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners. Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog. Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies. Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards. Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring. Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions. Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load. Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability. Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI. Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management. Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience. Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment. Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal). Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release. Remove blockers, manage interdependencies, and align work across teams toward product goals. Define platform KPIs, dashboards, and reporting to provide transparency and drive action. Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost. Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails. Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs. Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data. Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data. Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model. Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access). Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship. Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership. Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery. Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience. Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code. Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments. Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication. Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement. Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills. Experience with event-driven and service-oriented architectures, microservices, identity, and access control. Experience managing platforms for multi-tenant SaaS applications. Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals. Experience establishing data governance in regulated environments; familiarity with frameworks (e.g., DAMA, DCAM) and tools (e.g., Collibra, Alation). 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Responsibilities include analyzing companies and sectors, understanding critical value creation levers, and modeling potential outcomes. Support comprehensive diligence and developing recommendations on fund investment opportunities. Responsibilities include evaluating prior performance, reference checks, examining underlying portfolio investments, and modeling fund performance. Effectively screen new opportunities, identifying and succinctly communicating the most relevant investment highlights and key risk considerations. Assist with Impact evaluation and measurement. This role will perform impact diligence in parallel with financial diligence and be expected to make thoughtful recommendations on ways in which to increase and maximize the impact of investments. Managing and monitoring current portfolio investments and preparing portfolio progress reports. Assisting with overall management of the portfolio. 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Partner materials (\"tearsheets\"): Prepare customized partner tearsheets by consolidating and synthesizing data from multiple sources into clear, decision-useful summaries. Relationship planning & targeting support: Support relationship planning by maintaining key partner inputs and helping translate CRM activity and qualitative context into clear engagement priorities, and meeting preparation inputs. Content & materials support: Help maintain and improve access to core RM materials (e.g., partner-facing content, internal references) to support efficient preparation and consistent execution across engagements. Workflow standardization: Coordinate with analysts across the platform to standardize and centralize RM-related workflows, templates, tagging conventions, and reporting definitions. Meeting prep & follow-through: Provide timely support for leadership and investment teams, including pre-meeting preparation, follow-up coordination, and tracking against agreed engagement priorities. Engagement analytics & insights: Identify themes and trends across engagement activity and surface actionable insights to inform RM and investment team strategy and prioritization. 3-6+ years of relevant experience in relationship management, investor relations, client service, or a similar stakeholder-facing role within asset management, financial services, or a related field. Demonstrated ability to produce accurate, executive-ready outputs (e.g., summaries, partner briefs/tearsheets, updates) with strong attention to detail. Strong project management and prioritization skills; ability to manage multiple stakeholder requests with responsiveness and sound judgment. Experience working with CRM platforms (preferably DealCloud; Salesforce or similar acceptable) and comfort operating in a data stewardship role. Proven ability to build trust, navigate ambiguity, and partner effectively across senior stakeholders with professionalism, discretion, and responsiveness. Strong analytical skillset (advanced Excel; comfort synthesizing multiple inputs into clear outputs); strong PowerPoint skills preferred. Familiarity with private markets (e.g., PE, private credit, real assets). 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