We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. 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Join our Inside Sales team and get free P&C license training with paid training time. Key Date: Unlicensed Class: January 25, 2027 Licensed Class: January 11, 2027 A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 1+ years Personal Lines Third-Party Auto Casualty Experience. 1+ years Attorney Represented Experience. Experience handling Litigated Third-Party Auto Casualty Claims. Experience handling Uninsured and Underinsured Motorist (UM/UIM) Claims. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. 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Including but not limited to Auto Accidents Gather information from policyholders, claimants, witnesses, and third parties (appraisers, medical providers, repair shops) to evaluate coverage, liability, and damages Review medical records, police reports, and other documentation to assess claim severity and determine appropriate reserves Negotiate settlements with claimants and attorneys; arrange expert inspections and coordinate ancillary resources as needed Identify suspicious claims and refer to Special Investigations Unit (SIU); identify third party subrogation opportunities Maintain accurate and timely claim files, status reports, and documentation in claims systems Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim. High school diploma or GED required (no bachelor's degree required) 0-2 years of professional experience; customer service, legal, medical, or investigative experience a plus Strong written and verbal communication skills; ability to present information clearly, concisely, and professionally with appropriate empathy Solid analytical, investigative, negotiation, and time-management skills Detail-oriented and able to thrive in a fast-paced, customer-focused environment Demonstrates change resiliency and a growth mindset by adapting quickly to shifting claim priorities, seeking feedback, and proactively pursuing learning opportunities to improve processes and outcomes. 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A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day. 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College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge. Only open to US based employees.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520341446", "isPrivate": false, "latlongs": "28.5383832,-81.3789269"}, {"id": 618520350885, "name": "Casualty Claims Adjuster, Attorney Represented - Hybrid", "posting_name": "Casualty Claims Adjuster, Attorney Represented - Hybrid", "location": "Lake Mary, Florida, United States", "locations": ["Lake Mary, Florida, United States", "Suwanee, Georgia, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1792713780, "t_create": 1792598040, "ats_job_id": "262320", "display_job_id": "2026-262320", "type": "ATS", "id_locale": "2026-262320-en", "job_description": "Apply now to learn and grow with us. Contribute positively; We come to work every day with the intent to make a positive impact on our work and on everyone around us. Investigates and evaluates coverage, liability, damages, and settles Bodily Injury claims directly with injured parties, within prescribed authority levels. Pursues proactive contact with injured parties through various creative means to connect, listen, empathize and make early settlement offers whenever appropriate to resolve injury claims. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims; refers tasks to auxiliary resources as necessary and advises as to proper course of action. Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim. Ensures adequacy of reserves. 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.html_header_searchicon_disabled #top .av_header_border_disabled.av_bottom_nav_disabled .main_menu .menu>li:last-child>a .avia-menu-fx{padding-right:13px;-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box;} div .logo{float:left;position:absolute;left:0;z-index:1;} .logo,.logo a{overflow:hidden;position:relative;display:block;height:100%;} .logo img{padding:0;display:block;width:auto;height:auto;max-height:100%;image-rendering:auto;position:relative;z-index:2;height:100%;height:auto;-webkit-transition:opacity 0.4s ease-in-out;transition:opacity 0.4s ease-in-out;} .main_menu{clear:none;position:absolute;z-index:100;line-height:30px;height:100%;margin:0;right:0;} .av-main-nav-wrap{float:left;position:relative;z-index:3;} .av-main-nav-wrap ul{margin:0;padding:0;} .av-main-nav ul{display:none;margin-left:0;left:0;position:absolute;top:100%;width:208px;z-index:2;padding:0;box-shadow:0 8px 15px rgba(0, 0, 0, 0.1);margin-top:-1px;} .av-main-nav ul li{margin:0;padding:0;width:100%;} .av-main-nav ul li a{border-right-style:solid;border-right-width:1px;border-left-style:solid;border-left-width:1px;} .av-main-nav ul li:last-child > a{border-bottom-style:solid;border-bottom-width:1px;} .av-main-nav li{float:left;position:relative;z-index:20;} .av-main-nav li:hover{z-index:100;} .av-main-nav > li > ul{border-top-width:2px;border-top-style:solid;} .av-main-nav > li{line-height:30px;} .av-main-nav li a{max-width:none;} .av-main-nav > li > a{display:block;text-decoration:none;padding:0 13px;font-weight:normal;font-size:12px;font-weight:600;font-size:13px;-webkit-transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} .av-main-nav > li > a{-webkit-transition:none;transition:none;-webkit-transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} #top .av-main-nav ul a{width:100%;height:auto;float:left;text-align:left;line-height:23px;padding:8px 15px;font-size:12px;min-height:23px;max-width:none;text-decoration:none;font-family:inherit;} #top .av-main-nav ul ul{left:-207px;top:0px;margin:0;border-top-style:solid;border-top-width:1px;padding-top:0px;} .av-main-nav li:hover ul ul{display:none;} #top .av-main-nav li:hover > ul{display:block;} .avia-menu-fx{position:absolute;bottom:-1px;height:2px;z-index:10;width:100%;left:0;opacity:0;visibility:hidden;} .av-main-nav li:hover .avia-menu-fx,.current-menu-item > a > .avia-menu-fx{opacity:1;visibility:visible;} .avia-menu-fx .avia-arrow-wrap{height:10px;width:10px;position:absolute;top:-10px;left:50%;margin-left:-5px;overflow:hidden;display:none;visibility:hidden;} .current-menu-item>a>.avia-menu-fx>.avia-arrow-wrap,.current_page_item>a>.avia-menu-fx>.avia-arrow-wrap{display:block;} .avia-menu-fx .avia-arrow-wrap .avia-arrow{top:10px;} .html_main_nav_header.html_logo_left #top .main_menu .menu>li:last-child>a{padding-right:0;} .main_menu .avia-bullet{display:none;} .avia-bullet{display:block;position:absolute;height:0;width:0;top:51%;margin-top:-3px;left:-3px;border-top:3px solid transparent!important;border-bottom:3px solid transparent!important;border-left:3px solid green;} .avia-arrow{height:10px;width:10px;position:absolute;top:-6px;left:50%;margin-left:-5px;-webkit-transform:rotate(45deg);transform:rotate(45deg);border-width:1px;border-style:solid;visibility:hidden;} .avia-menu-fx,#advanced_menu_toggle{-webkit-transition:all 0.3s ease-out;transition:all 0.3s ease-out;} .main_menu a{-webkit-transition:color 0.15s ease-out;transition:color 0.15s ease-out;-webkit-transition:background 0.15s ease-out;transition:background 0.15s ease-out;} @media only screen and (min-width: 768px) and (max-width: 989px){.responsive .main_menu ul:first-child > li > a{padding:0 10px;} .responsive .logo{float:left;} .responsive .logo img{margin:0;} .responsive .av_mobile_menu_tablet .main_menu .avia-menu{display:none;} } @media only screen and (max-width: 767px){.responsive #header_main .inner-container,.responsive .main_menu{position:static;} .responsive #top .logo{position:static;display:table;height:80px!important;float:none;padding:0;border:none;width:80%;} .responsive .logo a{display:table-cell;vertical-align:middle;} .responsive .logo img{height:auto!important;width:auto;max-width:100%;display:block;max-height:80px;} .responsive #header_main .container{height:auto!important;} .responsive .logo img{margin:0;} } #advanced_menu_toggle{position:absolute;border-radius:2px;height:46px;width:46px;line-height:46px;text-decoration:none;text-align:center;right:0;top:50%;margin-top:-23px;z-index:10000;border-style:solid;border-width:1px;font-size:30px;display:none;} @media only screen and (max-width: 989px){.responsive.html_mobile_menu_tablet .main_menu .avia-menu{display:none;} .responsive.html_mobile_menu_tablet .container #advanced_menu_toggle{display:block;} } @media only screen and (max-width: 767px){.main_menu .avia-menu{display:none;} .container #advanced_menu_toggle{display:none;} } } @media print{a,strong{color:black!important;} a{text-decoration:underline;} .container{width:100%;} .container{width:100%;margin:0 auto;} #header_main{border-bottom:0;} nav{display:none;} } @media all{::selection{background-color:#002663;color:#ffffff;} .header_color div,.header_color nav,.header_color span,.header_color a,.header_color img,.header_color strong,.header_color ul,.header_color li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} #advanced_menu_toggle{background-color:#fecf00;color:#1a1346;border-color:#1a1346;} .avia_desktop #advanced_menu_toggle:hover{background-color:#1a1346;color:#ffffff;border-color:#1a1346;} .header_color .avia-arrow{background-color:#fecf00;} .header_color .avia-bullet{border-color:#1a1346;} #top .header_color a:hover .avia-bullet{border-color:#1a1346;} .container{width:100%;} .responsive .container{max-width:1260px;} #top #header .av-main-nav > li > a{font-size:14px;} } @media all{.WCAG-2-A{display:none!important;} @media (max-width: 767px){::-webkit-scrollbar{-webkit-appearance:none;} ::-webkit-scrollbar-thumb{background-color:rgba(0, 0, 0, .5);border-radius:10px;} ::-webkit-scrollbar-track{border-radius:10px;background-color:#ffffff;} } } @media all{*:focus{outline:1px dotted #808080!important;outline-offset:-2px!important;} .header_color .main_menu ul:first-child>li>a{color:#1a1446;font-family:'roboto-bold';font-size:16px!important;} .html_main_nav_header.html_logo_left #top .main_menu .menu>li:last-child>a{padding-right:13px;} .header_color .main_menu ul:first-child>li>a:hover{background:rgba(255, 255, 255, 0.8)!important;} .menu-item-has-children:hover{background:rgba(255, 255, 255, 0.8);} .main_menu .avia-menu-fx{display:none;} .main_menu .current_page_item a .avia-menu-text{border-bottom:1px solid #1a1446;padding-bottom:6px;} .main_menu .sub-menu,.main_menu .sub-menu li a{background-color:rgba(255, 255, 255, 0.7)!important;border:0;font-size:14px!important;font-family:'roboto-bold'!important;} .main_menu .sub-menu li a:hover{background-color:#e8e8e8!important;} .main_menu li.dropdown_ul_available>a{padding-right:30px!important;} .main_menu li.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:12px;} .main_menu li.dropdown_ul_available>a:hover::after{} #header_main{border:none;background-color:#ffd000;} .logo img{width:250px!important;margin-top:10px;} @media screen and (max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container a:focus{outline-offset:-5px!important;} @media screen and (min-width:768px) and (max-width:1024px){.header_color .main_menu ul:first-child>li>a{font-size:12px!important;} } #top .main_menu .av-main-nav ul ul{border:0!important;padding-top:0px;position:static;display:block!important;border-bottom:1px solid #000!important;overflow:hidden;background-color:transparent!important;} #top .main_menu .av-main-nav ul ul li a{padding-left:35px;font-size:12px!important;padding-top:5px;padding-bottom:5px;background-color:rgba(255, 255, 255, 0.7)!important;} #top .main_menu .av-main-nav ul ul li a:hover{background-color:rgba(232, 232, 232, 0.7)!important;} .av-main-nav ul li:last-child>a{border:none!important;} #top .main_menu .av-main-nav ul ul{border-bottom:0px solid #000!important;} } .navbar{display: none!important;} .logo{padding-right:60px!important;} #menu-item-973:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}