We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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"Columbia, South Carolina, United States", "Greenville, South Carolina, United States", "Indianapolis, Indiana, United States", "Fort Wayne, Indiana, United States", "Evansville, Indiana, United States", "Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Springfield, Massachusetts, United States", "Charleston, West Virginia, United States", "Huntington, West Virginia, United States", "Wheeling, West Virginia, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1734470640, "t_create": 1731963540, "ats_job_id": "67327", "display_job_id": "2024-67327", "type": "ATS", "id_locale": "2024-67327-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501436300", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618501481004, "name": "Claims Resolution Specialist, Property Fast Path", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Plano, Texas, United States", "Lake Mary, Florida, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1734709080, "t_create": 1732131720, "ats_job_id": "67386", "display_job_id": "2024-67386", "type": "ATS", "id_locale": "2024-67386-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Are you looking to use your customer service skills in a role where you can see that you are making a difference in people's lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth? As a member of the Inside Property Fast Path Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. This position is open due to internal mobility. This position will require a minimum of 2 days per month in office. Qualified applicants will reside within 50 miles of the office locations listed. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. In this role, you will: Investigate and determine coverage of loss and adjusts all elements of routine Property Loss claims. Write appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. Work with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Identify suspicious losses. Recommend referral to the Special Investigation Unit (SIU) where appropriate and may assist the SIU in their investigation and disposition of the claim. May be called upon for catastrophe duty. Qualifications This role might be for you if you have: Proven ability to provide exceptional customer service experience. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written and oral communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills. The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree and/or equivalent work experience. Ability to obtain proper licensing as required. About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California San Francisco Los Angeles Philadelphia", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501481004", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618501484867, "name": "Claims Resolution Specialist, Bodily Injury", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1733837880, "t_create": 1732203240, "ats_job_id": "67398", "display_job_id": "2024-67398", "type": "ATS", "id_locale": "2024-67398-en", "job_description": "Manages, investigates and resolves claims and assists in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501484867", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618501663971, "name": "Claims Specialist, Rideshare Early Resolution Bodily Injury", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States", "Weatogue, Connecticut, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1734637920, "t_create": 1734196320, "ats_job_id": "67756", "display_job_id": "2024-67756", "type": "ATS", "id_locale": "2024-67756-en", "job_description": "Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly. Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources. Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits. Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols. Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action. Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources. Updates files and provides comprehensive reports as required. 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Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with?desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501493684", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501554403, "name": "Executive Underwriter, Public Entity", "location": "Charlotte, North Carolina, United States", "locations": ["Charlotte, North Carolina, United States", "Remote, Remote, United States", "Chicago, Illinois, United States", "Indianapolis, Indiana, United States", "Dallas, Texas, United States", "Atlanta, Georgia, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1733503500, "t_create": 1733238120, "ats_job_id": "67550", "display_job_id": "2024-67550", "type": "ATS", "id_locale": "2024-67550-en", "job_description": "Responsible for developing, growing, and maintaining a profitable, diversified book of Public Entity Government business through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee. Participates in project and corporate initiatives as a subject matter expert and closely collaborates with internal partners. Responsible for handling multi-line business including professional liability. Works independently and autonomously on all but the most complex accounts/cases (subject to required process oversight). Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. Portfolio Management: Manages a sizable and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501554403", "isPrivate": false, "latlongs": "35.2270869,-80.8431267"}, {"id": 618501603809, "name": "Commercial Claims Specialist - Bodily Injury", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States", "Indianapolis, Indiana, United States", "Lake Oswego, Oregon, United States", "Las Vegas, Nevada, United States", "Chandler, Arizona, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1734542280, "t_create": 1733522340, "ats_job_id": "67626", "display_job_id": "2024-67626", "type": "ATS", "id_locale": "2024-67626-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501603809", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618501604418, "name": "Product Owner I, Risk Proposal & Issuance - Surety", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1734011460, "t_create": 1733534880, "ats_job_id": "67630", "display_job_id": "2024-67630", "type": "ATS", "id_locale": "2024-67630-en", "job_description": "With the squad, accountable for developing and achieving product level KPIs Manages product(s) with high degree of strategy, scope, and complexity Owns and maintains the product backlog and is accountable for its contents and prioritization Accountable for clear, actionable user stories Participates in squad/team demos, retrospectives, and all other ceremonies Balances tactical and strategic decisions for the product, collaborating with peer product owners, managers, portfolio product owners, and other technical leaders, as necessary Leads and/or attend sessions with users, customers, SMEs, to gain thorough understanding the product, immediate opportunities, and long-term direction Partners with User Experience to ensure the products delivered strike the right balance between intuitive, simple, cohesive, and complete Monitors and maintains the product health Designs additional monitoring to support enhanced understanding of product health Proactively monitors impact of their product on others in the ecosystem Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio Contributes to the development of the portfolio vision Contributes to the creation of a product vision and alignment of strategic priorities with stakeholders Helps to communicates the product vision and strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership Ownership of multiple digital products (service, capability, or function),accountable for articulating value and outcomes derived through investment in the digital product Works frequently with the agile working group clarifying business needs, removing roadblocks, continually communicating, and supporting alignment around product strategy Own the following with respect to the digital product: Functionality (Reviews and accepts features as completed from delivery team) Outcomes and Key Performance Indicators Prioritization Implementation Communication (feature functionality) Backlog management with product delivery team Contributes to the articulation and definition of the work deliverables for the product (this could be EPICs, Features, Stories, with more of a focus on Features), based on investment appetite. Explains the desired outcomes, functionality, business process, and priorities, as it pertains to various planning intervals, to product delivery team Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities as part of the quarterly planning process Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting. Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to make difficult and quick decisions daily. Problem solver with ability to lead the team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. 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Contribute to technical alternatives based on complex product impact analysis. Execute all levels of testing (system, functional, QA and regression) utilizing multiple testing solutions. Participates in support and on-call rotations. 5+ years' software engineering experience. Deep knowledge in Java/Spring, Python, Splunk, CDK Experience building service based solutions for cloud based platforms Postman, VS code tools and Spring Boot (or comparable development languages) Integrated Developer Environments (IDE) Core AWS Service components: Lambda, RDS, SQS, IAM, DynamoDB, S3, CloudFormation or Terraform, EventBridge Service based (API) development DevOps experience utilizing the Git Suite and GitHub Actions. Knowledge of native cloud solution development and platform configuration. Experience supporting enterprise-wide tools, solutions and support. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required. Will manage competing priorities quickly and effectively. Operate effectively in a fast-paced environment. Excellent communication and interpersonal skills, with a strong ability to empathize with individuals experiencing difficult circumstances. Detail-oriented with strong organizational and time-management skills. Ability to analyze information and negotiate effectively. Previous experience in customer service, mediation, or related fields is preferred. Proficiency in basic computer applications and data entry. 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