Liberty Mutual Insurance jobs in Indianapolis, IN

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Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.", "title": "Competitive Compensation", "image": "https://static.vscdn.net/images/liberty-mutual/Checkbook_RGB_Yellow.png"}, {"icon": "fa-calendar-check", "description": "We understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.", "title": "Flexible Work Arrangements", "image": "https://static.vscdn.net/images/liberty-mutual/Confirmed_Date_RGB_Yellow.png"}, {"icon": "fa-piggy-bank", "description": "We help you prepare for the future through our 401(k) plan.  Our plan provides a 100% match for up to 5%\nper pay period and an additional 3% annual match for all employees employed on 12/31 each year.", "title": "Top-Notch Retirement Plan", "image": "https://static.vscdn.net/images/liberty-mutual/Deductible_Fund_RGB_Yellow.png"}, {"icon": "fa-chalkboard-teacher", "description": "From regular coaching and planning to paid training, licensing, and tuition reimbursement for approved courses, we\u2019re dedicated to your continued growth, because we know it leads to continued success", "title": "Career Development", "image": "https://static.vscdn.net/images/liberty-mutual/Recruiting_Temp_Staffing_RGB_Yellow.png"}, {"icon": "fas fa-stethoscope", "description": "You\u2019ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits\u2014including progressive parental benefits and support.", "title": "Health & Wellness", "image": "https://static.vscdn.net/images/liberty-mutual/Healthcare_Medical_RGB_Yellow.png"}, {"icon": "fa-users", "description": "Liberty Mutual fosters an inclusive workplace where employees and customers of all backgrounds feel valued, supported, and empowered to contribute their best.", "title": "Commitment to an inclusive environment", "image": "https://static.vscdn.net/images/liberty-mutual/Corporation_RGB_Yellow.png"}, {"icon": "fa-handshake", "description": "Your ability to prioritize the needs of our customers will always be embraced and appreciated.", "title": "Customer first mentality", "image": "https://static.vscdn.net/images/liberty-mutual/Agencies_Served_CMYK_Yellow.png"}, {"icon": "fa-lightbulb", "description": "Our teams are constantly experimenting with new ways to protect our customers.", "title": "Continuous improvement and innovation", "image": "https://static.vscdn.net/images/liberty-mutual/Idea_DidYouKnow_RGB_Yellow.png"}], "custom_head_scripts": 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style='vertical-align: bottom; margin: 0px; padding: 0px; display: inline-block; position: relative; overflow: hidden;'href='https://privacyportal.onetrust.com/hosted-webform/consent/50577d86-8d39-4310-9583-33e6d3da8e17/9b108b70-4ef6-4d93-b7ec-60e41f03b292'class='alignnone'><img loading='lazy' class='alignnone wp-image-13878'src='https://cdn-static.findly.com/wp-content/uploads/sites/2402/2022/12/14150225/CPRA_24top.png'alt='' width='23' height='14'><span class='image-overlay overlay-type-extern'><span class='image-overlay-inside'></span></span></a><a href='https://privacyportal.onetrust.com/hosted-webform/consent/50577d86-8d39-4310-9583-33e6d3da8e17/9b108b70-4ef6-4d93-b7ec-60e41f03b292'target='_blank' rel='noopener'>Your California Privacy Choices</a><br> \u00a9 2022 Liberty Mutual Insurance, 175 Berkeley Street, Boston, MA 02116<span class='sep'>| </span>an <span class='no-padding'><a 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Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505474212", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618515025138, "name": "Senior Archer Developer", "posting_name": "Senior Archer Developer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1773071100, "t_create": 1769390760, "ats_job_id": "74269", "display_job_id": "2026-74269", "type": "ATS", "id_locale": "2026-74269-en", "job_description": "Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH. Job Introduction: Are you ready to make a significant impact at the heart of Liberty Mutual's cybersecurity transformation? Join our highly collaborative Governance, Risk & Compliance team as a Senior Archer Developer, where your expertise will directly shape our security posture and drive success across the enterprise. As an integral champion for Archer in our portfolio, you'll work side-by-side with talented colleagues in a flexible hybrid environment that truly values work/life balance and personal growth. This is your chance to innovate, partner across the business, and deliver solutions that matter--while enjoying the supportive culture and resources of a Fortune 100 company. If you're passionate about both technology and teamwork, this role is where your skills and ideas will thrive. Under limited supervision, the right candidate will be operating with direction as needed, supported by coaching and mentorship, working with cutting edge security solutions that are located within Liberty Mutual physical data centers and cloud environments. The person will be responsible for designing, implementing, managing, and monitoring the overall security posture of the organization. They will partner with teams across the company to ensure we remain focused on the reliability and stability of our business environments. About the job: Support and Development for the Archer GRC Platform. Perform research, system analysis, troubleshooting, or other activities which might be required for development and support of Archer GRC platform. Participate in the technical design and development of new products or system enhancements to the platform. Perform aspects of agile software development, including user story writing, release and iteration planning, agile modeling and design, development, unit and integration testing, code reviews, and software documentation. Ensure timely, effective, and quality fixes to defects, while working collaboratively with development team and partners to deliver high-quality products. Participation in the solution development process and ensuring that customer requests and needs are represented within the product. Collaborate and work closely with partners and stakeholders throughout a project's lifecycle. Gathering, understanding, and documenting requirements as needed for successful Archer implementations. Designing and building processes and technical requirements for Archer implementations. Assess risks and controls and identify opportunities for improvement. Follow software development and testing best practices, standards and architectures for relevant technologies. Qualifications Bachelor Master's degree in technical discipline or equivalent experience. Minimum 5+ years' of Archer Development experience. Minimum 5+ years of experience configuring RSA Archer modules, creating applications, dashboards, reports, and workflows. Experience analyzing business requirements and translating them into technical solutions. Ideal resource may hold certified industry standard certifications such as Archer Certified Specialist or Archer Certified Expert. Familiarity with security and compliance and audit assessments processes. Knowledge of creating and managing data feeds to import and export data from various sources. Experience in Integration (using APIs, Web Services, and other integration tools), and Database Management (SQL for querying data and managing the Archer database). About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515025138", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618515407481, "name": "Claims Specialist - Auto Commercial Claims PIP/Med Pay No Fault Claims Adjuster", "posting_name": "Claims Specialist - Auto Commercial Claims PIP/Med Pay No Fault Claims Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1771272660, "t_create": 1770727500, "ats_job_id": "74529", "display_job_id": "2026-74529", "type": "ATS", "id_locale": "2026-74529-en", "job_description": "Manages an inventory of claims. 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Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. 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Admission to the bar in Indiana State and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. 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Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. Determines and negotiates settlement amount for damages claimed within assigned authority limits. Write simple to moderately complex property damage estimates or review auto damage estimates. Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations. Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed. Bachelor's Degree preferred. High school diploma or equivalent required. 1-2 years of experience. Claims handling skills preferred. Strong customer service and technology skills. Able to navigate multiple systems, strong organizational and communication skills. 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Generally a minimum of 15 years related experience in business insights, performance management, BI/analytics leadership, or data product leadership with 5 years in people leadership role desirable. Deep experience with enterprise BI/MI operating models, KPI frameworks, and executive performance management. Highly proficient in master data management (MDM) concepts and operating models along with practical expertise in MDM programs (domain strategy, stewardship, adoption, and measurable quality improvements). Strong fluency in modern data/BI concepts that drive trust and scalability (semantic/metrics layers, dimensional thinking, governance). Proven ability to lead large, cross-functional initiatives in global, matrixed environments. Strong prioritization and stakeholder management--balances \"run\" reporting needs with \"change\" capability building. Executive presence; able to influence senior leaders and drive adoption of standards and ways of working. 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Articulate and champion a bold technical vision and roadmap for UIP, balancing rapid experimentation with scalable, long-term architecture development. Consult and collaborate with technology leaders, product managers, business operations, and peer groups on both long- and short-term product features, providing portfolio-level oversight and influencing the engineering backlog for programs and teams. Lead architecture and design reviews; provide technical guidance to engineering teams, resolving complex technical challenges across Policy, Quoting, and Underwriting domains. Define and lead the adoption of engineering excellence guardrails, standards, and patterns across multiple product teams and large portfolios. Contribute to forecasting business and IT trends to set technical direction, serving as a trusted advisor for UIP platform strategy and capabilities. Promote the adoption of the well-architected framework to embed Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization into cultural norms; act as an expert on non-functional system characteristics. Develop and execute technical software development strategies across various domains, evolving the tech stack to leverage modern backend and frontend frameworks, storage, eventing, and messaging solutions; accountable for solution quality, usability, and performance. Recommend improvements for process efficiency and effectiveness; consistently share best practices and drive process enhancements within and across teams. Partner with Architecture, Tech Enablement, and the Guidewire platform team to implement monitoring, alerting, and automation for platform reliability, scalability, and cost-efficiency, contributing to a highly available and performant platform. Participate in incident management events, provide consultative recommendations for resolutions, lead post-incident reviews, and drive remediation and resilience improvements. Maintain collaborative and strategic partnerships among customers, vendors, business partners, and technology teams; work closely with vendor teams supporting Guidewire PolicyCenter to ensure adherence to engineering, coding, and platform standards; solve complex engineering challenges across implementation domains. Break down complex problems into practical, operational solutions; manage multiple projects simultaneously while maximizing impact. Mentor staff to develop technical engineering capabilities; serve as a role model within the tech community and lead through hands-on technical contributions. Share expertise to ensure continuous improvement and learning within teams to meet current and future engineering needs; demonstrate external industry recognition through publications, speaking engagements, or other indicators; continue learning and inject advanced technical knowledge into the community. Influence and educate leadership at all levels on technology strategy, tradeoffs, risks, and investment decisions to advance UIP outcomes. Recognized across the discipline as a thought leader, this position influences senior leadership decisions and advances engineering practices within the company. The individual will lead the formulation and execution of a technical roadmap designed to accelerate delivery velocity and unlock new engineering capabilities across PolicyCenter and related products. 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Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners. Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog. Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies. Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards. Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring. Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions. Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load. Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability. Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI. Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management. Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience. Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment. Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal). Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release. Remove blockers, manage interdependencies, and align work across teams toward product goals. Define platform KPIs, dashboards, and reporting to provide transparency and drive action. Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost. Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails. Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs. Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data. Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data. Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model. Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access). Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship. Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership. Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery. Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience. Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code. Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments. Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication. Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement. Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills. Experience with event-driven and service-oriented architectures, microservices, identity, and access control. Experience managing platforms for multi-tenant SaaS applications. Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals. Experience establishing data governance in regulated environments; familiarity with frameworks (e.g., DAMA, DCAM) and tools (e.g., Collibra, Alation). 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