We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Handles a high volume of program vendor and many non-program vendor EMS assignments with payment authority up to $50,000. Assists unit in the resolution of escalated EMS concerns. Provides policyholders, vendors, and field partners with quality customer service. Responds to inbound calls from water mitigation vendors and makes outbound calls as appropriate. Writes complex water damage mitigation estimates, including losses that involve mold and asbestos. Collaborates with internal and external stakeholders on invoices for claims involving program or non-program vendors. Ensures resolution of vendor and policyholder escalations. Manages resolution of escalated reassignments. Reviews routine and complex EMS invoices for accuracy in accordance with vendor estimating guidelines, service level agreements and/or IICRC guidelines and negotiates with vendors, public adjusters and/or customers. Conducts reviews to ensure appropriate documentation is secured from vendors. This includes dry logs, photos and other related EMS documents. Issues payments to vendors and/or policyholders up to $50,000. Assists with training of less experienced staff and handles special projects as assigned Strong written and oral communications skills required Good interpersonal, organizational, investigative and negotiation skills required Customer service experience required 3-5 years of prior work experience in insurance and/or dealing with specialty mitigation Knowledge of water damage restoration required Capable of writing complex structural damage estimates or water damage mitigation estimates Demonstrated ability to handle claims of high complexity and exposure, including claims involving mold and asbestos Ability to perform tasks involving PL and Safeco brands Bachelors Degree plus an established record of strong property or water damage restoration experience preferred Has completed some advanced Water EMS training, which may include WRT and/or ASD certifications AMRT certification is preferred Licensing as required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501502370", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618501438294, "name": "Senior Industrial Hygienist", "location": "Tampa, Florida, United States", "locations": ["Tampa, Florida, United States", "Fort Lauderdale, Florida, United States", "Orlando, Florida, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1737132720, "t_create": 1731964440, "ats_job_id": "67332", "display_job_id": "2024-67332", "type": "ATS", "id_locale": "2024-67332-en", "job_description": "With limited oversight, provides direct IH field consulting service to both internal and external customers including comprehensive quality risk evaluations and assessments by conducting extensive research and data collection on chemical, physical, and biological hazards and exposures, indoor air quality issues, and other occupational disease hazards. Under the direction of Risk Control Services (RCS) Account Consultant, meets with large multi-location customers to plan IH service and coordinate service delivery with field IH staff countrywide. Develops procedures and service protocols associated with IH consulting service. Work with Consulting Hygienist to research new information and keep up-to-date with changing occupational health standards and guidelines. May direct and participate in training of internal and external customers. Provides compliance consulting services and may review work done by other less experienced professionals as required by the internal and external customers. Provide various internal departments with information and guidance as it relates to RCS, Claims, Underwriting and Distribution. Maintains technical skills and CIH and/or CSP designation and insurance/safety designations as appropriate through ongoing training, education, etc. May publish scientific research in peer-reviewed or trade journals and/or present technical research papers or posters at local and national conferences. May collaborate with the CI Research Center on publications. Advanced to expert knowledge of risk management; occupational disease risk assessment and control; and risk control services Knowledge of software applications designed to facilitate data aggregation and analysis Demonstrated ability to consult with and influence all levels of an organization Advanced problem-solving, research and analytical skills Excellent written communication skills for documenting service plans and management reports Knowledge, skills and other capabilities normally acquired through a Bachelor's degree in Science, Engineering or related field and 5-7 years' progressively responsible, relevant consulting experience in an industrial hygiene/loss control environment Certified Industrial Hygienist (CIH) or Certified Safety Professional (CSP) designation preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501438294", "isPrivate": false, "latlongs": "27.950575,-82.4571776"}, {"id": 618502042130, "name": "Remote Inside Sales Representative", "location": "Jacksonville, Florida, United States", "locations": ["Jacksonville, Florida, United States", "Remote, Remote, United States", "St. Augustine, Florida, United States", "Pensacola, Florida, United States", "Fort Lauderdale, Florida, United States", "Miami, Florida, United States", "Tampa, Florida, United States", "Orlando, Florida, United States", "St Petersburg, Florida, United States", "Fort Myers, Florida, United States", "Tallahassee, Florida, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1737132660, "t_create": 1736252160, "ats_job_id": "68052", "display_job_id": "2025-68052", "type": "ATS", "id_locale": "2025-68052-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502042130", "isPrivate": false, "latlongs": "30.3321838,-81.65565099999999"}, {"id": 618502097238, "name": "Technical Consultant I/II Risk Control- All-Lines", "location": "Orlando, Florida, United States", "locations": ["Orlando, Florida, United States", "Fort Lauderdale, Florida, United States", "Tampa, Florida, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1737132780, "t_create": 1736519520, "ats_job_id": "68141", "display_job_id": "2025-68141", "type": "ATS", "id_locale": "2025-68141-en", "job_description": "Provides moderately complex consultative services to an assigned group of customers within a risk control specialty area or territory. Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. Monitors and evaluates the technical quality of risk control services provided by less experienced consultants. At the discretion of their manager, provides coaching, mentoring and training to enhance their development and effectiveness. Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. Participates in actively acquiring and retaining profitable business. Identifies new business opportunities for risk control services and may design and execute programs that improve results and increase the number and quality of services customers choose to buy. Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 5 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite. Position requires regular travel.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502097238", "isPrivate": false, "latlongs": "28.5383355,-81.3792365"}, {"id": 618501938424, "name": "Claims Specialist", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Bala Cynwyd, Pennsylvania, United States", "Tampa, Florida, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1737132480, "t_create": 1734718140, "ats_job_id": "67875", "display_job_id": "2024-67875", "type": "ATS", "id_locale": "2024-67875-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Independently investigates, evaluates and negotiates 3rd party liability settlements with Attorney involvement Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501938424", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618501234473, "name": "Surety Senior Underwriter", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Charlotte, North Carolina, United States", "St Petersburg, Florida, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1737132780, "t_create": 1730743680, "ats_job_id": "67103", "display_job_id": "2024-67103", "type": "ATS", "id_locale": "2024-67103-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Bachelor's degree in Finance, Accounting or equivalent and a minimum of 5 years experience expected, preferably 7 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the Commercial Transactional Surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. Salary and level based on experience and location.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501234473", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502042126, "name": "Remote Inside Sales Representative", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Atlanta, Georgia, United States", "Charlotte, North Carolina, United States", "Raleigh, North Carolina, United States", "Greensboro, North Carolina, United States", "Newark, New Jersey, United States", "Hoboken, New Jersey, United States", "Charleston, South Carolina, United States", "Columbia, South Carolina, United States", "Greenville, South Carolina, United States", "Indianapolis, Indiana, United States", "Fort Wayne, Indiana, United States", "Evansville, Indiana, United States", "Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Springfield, Massachusetts, United States", "Charleston, West Virginia, United States", "Huntington, West Virginia, United States", "Wheeling, West Virginia, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1737132660, "t_create": 1736252160, "ats_job_id": "68051", "display_job_id": "2025-68051", "type": "ATS", "id_locale": "2025-68051-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502042126", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618501501813, "name": "Senior Technical Claims Specialist I, Construction Complex", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Charlotte, North Carolina, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1737132720, "t_create": 1732548900, "ats_job_id": "67452", "display_job_id": "2024-67452", "type": "ATS", "id_locale": "2024-67452-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Seeking qualified and experienced candidates with Construction Liability claims experience to join the Liberty Mutual family! The GRS North America Construction Complex team plays a pivotal role in driving and enabling the success across our Commercial Casualty organization. Our team is responsible for determining coverage, investigating complex and highly complex commercial casualty claims by determining liability, setting and adjusting reserves, evaluating the claim, negotiating a settlement, authorizing and resolving the claim. We have a current and immediate opening for a Senior Technical Claims Specialist who will demonstrate a high level of expertise and sound judgment in complex matters, and may act as a subject matter expert for complex Construction claims. This is not a typical Construction Complex Adjuster desk role. We are looking for someone with flexibility to assist in training others, participating in special projects, and assisting the Manager as needed. This role is preparing the Senior Technical Claims Specialist for a managerial role, and allowing the ideal candidate to assist with our operation in different ways. The position is for Commercial General Liability and not Construction Defect claims! In this role you will lead Construction Complex strategy, which includes deepening collaboration across GRS teams, gaining alignment to drive value for the line, and improve speed of decision making to help us win with purpose, together. This role will also partner with our Excess Casualty to assess product strategy. If you have experience with Complex Construction Liability claims, please apply! You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT. Please note this policy is subject to change. In this role, you can expect to: Determine coverage, investigate and negotiate claim for settlement or may deny claims as determined by investigation. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suite. Manage the practices and billing activities of outside Counsel, Medical Providers or Vendors. Train and mentor staff as appropriate; manage relationships and act as a liaison with various business partners (e.g. Underwriting, Reinsurance, Etc.). Participate in special projects as assigned or approved for. Critical aspects of this role include: Determine loss coverage, amounts owed, discovery plans, setting reserves and negotiation. Accountability for security of financial processing of claims, as well as security information contained in claims files. Keeping abreast of existing and proposed legislation, court decisions and trends and experience, pertaining to specialty coverage issues. Analyzing the impact upon claims policies and advise Claims Management so appropriate action can be taken where required. This is a Complex Construction position for Bodily Injury and discrete Property Damage Claims. This role is not dealing with Construction Defect Claims. Qualifications Bachelor's degree preferred, 5 to 7 years Commercial Claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Experience training and mentoring others in a claims environment would be ideal. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly Bachelor's degree and 5 to 7 years claims adjusting experience. Prior experience with Construction Liability claims in excess of $250,000 or $500,000 strongly desired! Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}