We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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States", "Olympia, Washington, United States", "Seattle, Washington, United States", "Bellevue, Washington, United States", "Tacoma, Washington, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1768913580, "t_create": 1765300140, "ats_job_id": "73555", "display_job_id": "2025-73555", "type": "ATS", "id_locale": "2025-73555-en", "job_description": "Handles a majority of large loss claims assigned under little supervision. Investigates, determines coverage of loss, and adjusts all elements of Property Loss claims of high severity. Performs full on-site inventory inspection and scope of damages and able to communicate such to both policyholders and vendors. Provides quality customer service. Provides insured with policy information to include coverage, limitations, and able to explain settlement effectively. Oversees coordination of contents vendors, some which are third-party --including contractors, emergency repair teams, and cleaning services, negotiates service scopes and estimates, monitors performance, and ensure compliance with contract terms and safety standards. May be asked to perform field assist on files handled by other property departments with in-person inspection and/or policyholder contact when needed. Takes initiative to stay current on personal\u2011property standards, market trends, and products through continuing education, seminars, and industry publications. Strong written and oral communications skills required. Good interpersonal, analytical and negotiation skills required Effective negotiation skills. Customer service experience preferred Knowledge of coverages provided within various homeowner policies. Ability to effectively and independently manage workload while exhibiting good judgment. Experience in interior design, electronics, appliances, antique-collectibles, clothing and furniture retail preferred. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience Ability to obtain proper licensing as required. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. An engaging, outgoing personality and passion for helping customers Able to think critically, use resources and seek answers when needed in virtual environment Excellent oral, written, decision-making and organizational skills Strong typing and multi-tasking capabilities in a structured paperless work environment Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. General understanding of overall claim operations and key stakeholders. 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Liberty Mutual is hiring Bilingual Personal Lines Inside Sales Representatives in your area! No insurance experience needed! Enjoy a flexible hybrid schedule that lets you balance working from our vibrant offices with the convenience of remote work. This role offers a dynamic, fast-paced sales environment where your hard work pays off with uncapped commission potential, ongoing training, and career growth opportunities. Join us and turn your ambition into rewarding results! Job Description: As a Personal Lines Inside Sales Representative at Liberty Mutual, you'll be the first point of contact for inbound calls from new and existing customers seeking personal lines insurance solutions. This role is ideal for those passionate about sales and committed to delivering exceptional service. Our focus is not only on sales but also on providing outstanding client service. As a Personal Lines Inside Sales Representative, you will gather information to provide informed, tailored insurance proposals based on the caller's unique needs. You'll spend a significant portion of the day on the phone, managing high call volumes while efficiently balancing multiple tasks in a fast-paced environment. We're looking for tech-savvy, self-motivated representatives who can thrive in a performance driven environment. Qualified applicants will reside within 50 miles of our Plano, TX or Liberty Lake, WA office. Compensation: $58,000-$65,000 expected first year total compensation. $45,000 base salary + uncapped monthly sales incentive. Base salary differential for certified bilingual Spanish speakers. Comprehensive benefits from Day 1, including health and dental insurance, 401K, company paid pension, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life. Schedule: Unlicensed training begins March 23, 2026 & licensed training begins April 6, 2026. We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a Property & Casualty License and Personal Lines producer license. During training, the hours are Monday to Friday from 7:00 am to 3:30 pm (PST) or 9:00 am to 5:30 pm (CST). Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs. Hybrid Schedule: The business operates 7 days a week, Hours of operation are from 7:00 am - 7:00 pm, Monday-Friday and 7:00 am - 5:00 pm, Saturday-Sunday. Qualified candidates are available to work within these operating hours. Qualified candidates will also be available to work three days per week, Tuesday, Wednesday, and Thursday in office. With the option to work from home on Monday and Friday. Qualifications Bilingual in English and Spanish. 2+ years of customer service, sales, or insurance experience. Effective time management and organizational skills. Ability to think, talk, and type efficiently while engaging with customers. Must reside within 50 miles of Plano, TX or Liberty Lake, WA; position is hybrid and will require agents to work both in office and remotely. High school diploma, college preferred. Ability to obtain required resident and non-resident insurance licenses. Ability to work during Licensed Sales Center operating hours. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026. Key Date: Unlicensed Class Begins: February 23, 2026 Licensed Class Begins: March 9, 2026 A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514948252", "isPrivate": false, "latlongs": "47.6061389,-122.3328481"}, {"id": 618514587914, "name": "Inside Sales Representative - Liberty Lake, WA (March, June 2026)", "location": "Liberty Lake, Washington, United States", "locations": ["Liberty Lake, Washington, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1767988980, "t_create": 1765861260, "ats_job_id": "73652", "display_job_id": "2025-73652", "type": "ATS", "id_locale": "2025-73652-en", "job_description": "Description Are you ready to start a sales career with a Fortune 100 company? Join Liberty Mutual as a Commercial or Personal Lines Inside Sales Representative. No prior insurance experience required to excel in our fast paced, high-energy sales environment. We provide paid training, ongoing coaching, and uncapped commission. We are hiring for March 2026 The details: As part of our team, you'll engage directly with new and existing customers and agents, giving you valuable experience in customer interaction. You'll gather important information to create personalized proposals, honing your problem-solving and communication skills. Most importantly, you'll have the opportunity to close sales and develop meaningful customer relationships, developing real-world business skills that will set you apart in your career. Why this role: Paid base salary + uncapped monthly sales incentives -- strong earning potential First-year expected total compensation: $58,000-$65,000 ($45,000 base + incentives) Benefits from Day 1: health & dental, 401(k), PTO, and flexible work options Clear career paths and ongoing training/coaching How to apply Apply via our Liberty Mutual career page (click Apply or submit your resume). Qualifications What you've got: You have 0-2 years of related professional experience. You hold, or will be completing, a Bachelor's degree in a related discipline. You are tech-savvy, self-motivated, strong communicators who enjoy sales and customer service You live within 50 miles of Liberty Lake, WA and be able to work assigned shifts between 7:00 AM-5:00 PM PST. Available to be in-office Tuesday, Wednesday, and Thursday each week. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. 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Monitor, investigate, and communicate drivers of results, including plan, variance-to-plan, and trends, through both the scheduled and ad-hoc processes. Ensure the timely delivery of planning and monitoring deliverables. Effectively collaborate with cross-functional areas; appropriately interpret, collect, and generate sound and consistent perspectives. Provide clear and concise communication of technical work to broad audiences, cross-functionally, and to senior leadership. Innovate better ways to depict and explain plan changes and monitoring insights. While leveraging analytical, financial, and operational knowledge, utilize advanced data skills and tools, such as SAS, SQL, VBA, and PowerBI, to drive analytical and process improvements. Provide mentorship to junior members of the team. Strong communication with cross-functional leadership. Knowledge of macroeconomic industry trends impacting Personal Lines Auto. Pricing, indications and/or reserving experience as pertaining to trend selection. Experience taking open-ended business problems and finding innovative solutions. Bachelor's degree required; Master's degree preferred. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience. Minimum 5-7 years relevant experience required. Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. Ability to motivate and mentor peers and motivate and train subordinates. 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container 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background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}