We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Ensures application or portfolio of platforms are enhanced and maintained to meet business functional need. In partnership with Product Owner, identifies key performance indicators to measure success of work product. Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) aligns work of the team toward the shared goals for the product. Monitors team effectiveness and addresses issues affecting team productivity. Supports team members in addressing or escalating issues to make the overall team more efficient. Removes roadblocks and obstacles; manages interdependencies when needed. Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness. Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members. Hires talent and actively engages in recruiting processes. Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner. Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform. May establish financial plan for the application, portfolio or overall unit and manages to plan. May lead efforts to evaluate, select and implement new technologies to enhance application or platform. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross-functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514337373", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618514402375, "name": "Auto Claims Desk Adjuster Hybrid", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1764977580, "t_create": 1764713460, "ats_job_id": "73446", "display_job_id": "2025-73446", "type": "ATS", "id_locale": "2025-73446-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514402375", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514482516, "name": "Claims Specialist - Rideshare Commercial Claims Injury Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1765383060, "t_create": 1765201560, "ats_job_id": "73535", "display_job_id": "2025-73535", "type": "ATS", "id_locale": "2025-73535-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). 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Develop and maintain ETL workflows for data extraction, transformation, and load using Informatica (IDMC) or equivalent tools. Design and implement reconciliation and audit frameworks to ensure data quality and completeness. Define mapping specifications between legacy policy systems and Guidewire target data models. Conduct data profiling, cleansing, and validation using tools like Informatica (IDMC) Data Quality, Cloud Data Governance & Catalog or SQL based profiling scripts. Partner with business and technical stakeholders to identify data gaps, transformation logic, and migration sequencing. Collaborate with infrastructure and Devops teams for environment set up, pipeline automation, and migration run scheduling. Lead data validation during System Integration and User AcceptanceTesting, resolving defects through analysis and fixes in ETL or mapping layers. Ensure compliance with data governance, PII handling and security standards. Participate in Agile sprint planning, backlog refinement and other agile ceremonies. Bachelor`s or Master`s degree in technical or business discipline or equivalent experience; technical Master`s degree preferred Generally a minimum of 10 years related experience 7+ years of experience in data migration or data integration related roles. Strong expertise in Guidewire PolicyCenter application and its data model. Hands-on experience with ETL Tools like Informatica (IDMC) or similar. Strong proficiency in SQL (PostgreSQL, DB2). Experience with cloud platforms (e.g., AWS, Snowflake). Hands-on experience building and deploying CI/CD pipelines (e.g., GitHub Actions, Bamboo) and Liquibase for database schema versioning. Exposure to Job Schedulers such as Control-M or Stonebranch. Guidewire Certified Associate or Ace Developer certification in PolicyCenter. Experience with PolicyCenter multi state rollout migration projects. Experience with Guidewire PolicyCenter Migration Tool (PMT). Intermediate experience using Python for data transformation, integration, and automation. Familiarity with Guidewire Cloud Data Access (CDA).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514130325", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514131782, "name": "Sales Representative, Inbound Remote", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "San Antonio, Texas, United States", "McKinney, Texas, United States", "Dallas, Texas, United States", "Plano, Texas, United States", "Amarillo, Texas, United States", "Fort Worth, Texas, United States", "McAllen, Texas, United States", "Brownsville, Texas, United States", "Bedford, Texas, United States", "Houston, Texas, United States", "Carrollton, Texas, United States", "Frisco, Texas, United States", "Richardson, Texas, United States", "Arlington, Texas, United States", "Austin, Texas, United States", "Georgetown, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1765201320, "t_create": 1762902000, "ats_job_id": "73123", "display_job_id": "2025-73123", "type": "ATS", "id_locale": "2025-73123-en", "job_description": "Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026. Key Dates Licensed Class Begins: January 12 and February 9, 2026 Unlicensed Class Begins: January 26, 2026 A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514131782", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514224945, "name": "Senior Water Mitigation Specialist", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Chandler, Arizona, United States", "Orlando, Florida, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1765579800, "t_create": 1763478420, "ats_job_id": "73238", "display_job_id": "2025-73238", "type": "ATS", "id_locale": "2025-73238-en", "job_description": "Responds to inbound calls from water mitigation vendors and makes outbound calls as appropriate. Writes complex water damage mitigation estimates, including losses that involve mold and asbestos. Collaborates with internal and external stakeholders on invoices for claims involving program or non-program vendors. Ensures resolution of vendor and policyholder escalations. Manages resolution of escalated reassignments. Reviews routine and complex EMS invoices for accuracy in accordance with vendor estimating guidelines, service level agreements and/or IICRC guidelines and negotiates with vendors, public adjusters and/or customers. Conducts reviews to ensure appropriate documentation is secured from vendors. This includes dry logs, photos and other related EMS documents. Assists with training of less experienced staff and handles special projects as assigned. Strong written and oral communications skills required Good interpersonal, organizational, investigative and negotiation skills required Customer service experience required 3-5 years of prior work experience in insurance and/or dealing with residential property restoration Knowledge of water damage restoration required Capable of writing complex structural damage estimates or water damage mitigation estimates Demonstrated ability to handle claims of high complexity and exposure, including claims involving mold and asbestos Ability to perform tasks involving PL and Safeco brands Bachelor's degree plus an established record of strong property or water damage restoration experience preferred Has completed some advanced Water EMS training, which may include WRT and/or ASD certifications AMRT certification is preferred Cleared background for licensing upon hire", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514224945", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618514560151, "name": "Claims Specialist II - Commercial Auto/General Liability", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Remote, Remote, United States", "North Syracuse, New York, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Lake Oswego, Oregon, United States", "Bala Cynwyd, Pennsylvania, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1765905780, "t_create": 1765470360, "ats_job_id": "73595", "display_job_id": "2025-73595", "type": "ATS", "id_locale": "2025-73595-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514560151", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618505474212, "name": "US Retail Markets Claims Specialist Development Program-(January, June 2026)", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Plano, Texas, United States", "Chandler, Arizona, United States", "Lake Mary, Florida, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1765222440, "t_create": 1752160920, "ats_job_id": "71176", "display_job_id": "2025-71176", "type": "ATS", "id_locale": "2025-71176-en", "job_description": "Manages, investigates and resolves claims assigned and assists in providing service to policyholders. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505474212", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618506184388, "name": "Senior Technical Claims Specialist, Energy Complex", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1764174240, "t_create": 1755892320, "ats_job_id": "71908", "display_job_id": "2025-71908", "type": "ATS", "id_locale": "2025-71908-en", "job_description": "As the claim's owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. 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Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Key Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Portfolio Management: Manages a large and complex book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. Leadership: Formally guides, mentors, and coaches underwriters in both technical and professional skills. Demonstrates multiple areas of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by fully engaging in daily huddles, generating suggestions, following appropriate procedures and work principles, participating in problem solving activities, and using continuous improvement tools to support the work of the team. Demonstrate a high level of knowledge of insurance products/coverage, market segments and marketplace; insurance finance and actuarial concepts; loss control/risk engineering; marketing/selling techniques, regulatory environment and reinsurance; advanced - level knowledge of underwriting, pricing, risk selection and territory management. Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals and solve complex problems. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, 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