We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Knowledge of claims investigation techniques, medical terminology and legal aspects of claims. Strong analytical skills with the ability to interpret complex insurance policies and contracts accurately. Proven ability to multitask and prioritize effectively in a fast-paced, dynamic claims environment with multiple competing demands. Demonstrated adaptability and resourcefulness when faced with incomplete information, including the willingness to seek guidance and collaboration as needed. Proven experience collaborating with sophisticated risk managers from mid to large-sized corporations and brokers, demonstrating strong communication and presentation skills through regular telephonic and virtual meetings to effectively convey complex information and build professional relationships.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505927328", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618505954158, "name": "Senior Software Engineer", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Columbus, Ohio, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1755283440, "t_create": 1754595240, "ats_job_id": "71649", "display_job_id": "2025-71649", "type": "ATS", "id_locale": "2025-71649-en", "job_description": "Description Summary: The USRM Servicing Technology group is seeking to hire a Senior Software Engineer for an IVR bot development team. In this role you will work within an Agile delivery team to provide solutions that address the needs of customers, agents, and representatives in our call centers. The team uses Amazon Lex and Connect services to build voice bots that allow a phone caller to self-service activities for a policy, e.g., make a payment or request a copy via email. Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As an experienced Senior Software Engineer at Liberty Mutual, you'll help reshape customer interactions, consult on highly complex projects, and solve technical problems while working in an Agile environment - and with the full backing and comprehensive benefits of a Fortune 100 company. In this role, you would Develop solutions that meet customer needs and align with technology guardrails and strategy Develop effective, defect free source code meeting business requirements and Liberty standards Troubleshoot infrastructure and software problems, takes appropriate corrective action and/or interacts with IT staff or vendors in performing complex testing, support and troubleshooting functions Interact with other teams, Product Owner and other Stakeholders to understand and define user stories at a deep technical level Depict highly complex ideas, issues and designs to varied audiences Plan work out appropriately, proactively escalate issues that may impact scope, schedule, and budget Participating in Agile Ceremonies (refinement, planning, demos, retros, etc.) Mentor new developers and junior developers Identify and recommend appropriate continuous improvement opportunities Participate in remediation efforts during incident management events and/or provide consultative recommendations on viable resolutions Monitor system performance, capacity and cost and report changes Practice learning, curiosity and courage to enable strong business outcomes Explore AI and machine learning experimentation by prototyping innovative AI-driven solutions to enhance business processes and solve complex challenges Help lead implementation of key functional components each sprint, becoming its subject matter expert and proactively identifying any gaps in requirements Qualifications Qualifications: A minimum of five years of software engineering experience A bachelor's or master's degree in technical or business discipline, or equivalent experience Experience with AWS services for IVR, e.g., Lex, Connect and Lambda Experience with API development using NodeJS and TypeScript/JavaScript Experience with CI/CD pipelines and continuous testing Experience with application observability tools, e.g., DataDog Experience working in an Agile environment AWS or comparable certifications a plus About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505954158", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505954316, "name": "Associate Account Analyst", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "New York, New York, United States", "Plano, Texas, United States", "Suwanee, Georgia, United States", "Chicago, Illinois, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1755284340, "t_create": 1754598360, "ats_job_id": "71655", "display_job_id": "2025-71655", "type": "ATS", "id_locale": "2025-71655-en", "job_description": "Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter. Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating). Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal. Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs. Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation. Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary. Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements. Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately. Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience. Associates or bachelor's degree preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505954316", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618506038716, "name": "Assistant Director of Data Strategy", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "0021-People, Purpose & Brand-US", "t_update": 1756237140, "t_create": 1755024720, "ats_job_id": "71718", "display_job_id": "2025-71718", "type": "ATS", "id_locale": "2025-71718-en", "job_description": "Develop and articulate a unified data strategy by collaborating with Talent Strategy, Technology, and Data Product Owners, ensuring alignment with the most critical business capabilities. Prepare and deliver comprehensive updates and presentations to senior leaders, aligning stakeholders on the roadmap, priorities, and business impact of data initiatives. Effectively communicate the data strategy, progress, and outcomes to stakeholders to drive engagement and secure organizational buy-in. Drive alignment and prioritization of data initiatives within PP&B and Enterprise programs. Lead efforts to enhance data maturity by facilitating strategies that advance data fundamentals in coordination with enterprise data organizations. Foster a culture of data literacy and data-driven decision-making throughout the organization. Support governance teams in embedding privacy, security, and compliance requirements into data lifecycle. BA/BS or Master's in Strategy, Data Science/Analytics, Business Administration, Information Managements, Operational Research, or related field. Minimum 7+ years of experience working in data strategy, data analytics, data governance, strategic or business planning, project management, and/or technical data management. Preference given to Talent or HR data experience. Skilled in utilizing data visualization techniques to present insights in a storytelling format. Proficient in translating complex data strategies into compelling narratives that drive decision-making. Experienced in developing high-quality presentations using PowerPoint to clearly communicate key messages. Demonstrated ability to design and execute strategies aligned with business goals. Demonstrated expertise in communicating intricate topics effectively to varied stakeholders, including senior leaders. Excellent collaboration skills working with technical and business stakeholders in cross-functional teams. Ability to translate complex technical concepts into strategic business value.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506038716", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618506052816, "name": "Remote Inbound Sales Representative", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Carrollton, Texas, United States", "Richardson, Texas, United States", "Houston, Texas, United States", "San Antonio, Texas, United States", "McKinney, Texas, United States", "Dallas, Texas, United States", "Frisco, Texas, United States", "Fort Worth, Texas, United States", "Georgetown, Texas, United States", "Plano, Texas, United States", "Houston, Texas, United States", "Arlington, Texas, United States", "McAllen, Texas, United States", "Brownsville, Texas, United States", "Bedford, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1756409580, "t_create": 1755111960, "ats_job_id": "71746", "display_job_id": "2025-71746", "type": "ATS", "id_locale": "2025-71746-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506052816", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618506085406, "name": "Manager, Engineering", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1756315260, "t_create": 1755352980, "ats_job_id": "71789", "display_job_id": "2025-71789", "type": "ATS", "id_locale": "2025-71789-en", "job_description": "Lead and manage multiple Agile squads of data engineers focused on Sustaining 95 and implementing data governance platforms and best practices. Oversee delivery excellence, capacity planning, and partner/vendor management for staff augmentation and contractor resources. Champion data quality, security, stable system operations, and engineering excellence. Collaborate with product owners and business partners to align backlog and priorities with organizational vision and objectives. Facilitate platform support, incident resolution, and incremental enhancement to maintain operational stability. Enable and consult on Guidewire integration projects, leveraging deep knowledge of GW data models, schema changes, and ingestion frameworks. Partner with data architects, application teams, enterprise integration services, and EDATA (corporate) technology leaders to implement seamless data platform governance and migration to Frontier (Claims Center, Policy Center, Billing Center), providing solutioning expertise aligned with EDATA corporate technology standards and frameworks. Additionally, collaborate with EDATA and business unit stakeholders to manage, monitor, and optimize data platform costs, ensuring cost-effective solutions that support corporate budgeting and financial goals. Evangelize Agile engineering practices, continuous integration/delivery (CI/CD), and HPE software development methodologies and practices. Mentor and coach teams in a geographically distributed environment to foster a high-performance, collaborative culture. Influence technical roadmaps related to data governance, platform modernization, and GW integration strategies. Support change management and stakeholder engagement to enhance the organization's data platform capabilities. Bachelor's or master's degree in a technical or business discipline; master's preferred. 5+ years hands-on experience with data platforms, data warehousing, data lakes, and analytics technologies, including cloud platforms (AWS, Snowflake). 3+ years in a leadership role managing data engineering teams in a matrixed, geographically distributed organization. Proven expertise in sustaining data systems and managing ongoing platform stability. Strong experience with Guidewire data models, integration points, and/or data ingestion and governance approaches, preferably including Data Lake or Lake House architectures. Familiarity with data governance frameworks, data quality, and security best practices. Proven leader in identifying, reducing technical debt, and optimizing total cost of ownership to enhance platform efficiency and sustainability. Deep knowledge of Agile methodologies (Scrum, Kanban) and tools (Jira, Slack, VersionOne). Strong analytical, communication, and stakeholder management skills. Demonstrated ability to lead cross-functional teams through modernization and re-platforming initiatives. Experience with Informatica IDMC or comparable ETL & Governance tools. Understanding of Personal Lines insurance business and data considerations is a strong plus. Prior involvement in Guidewire platform modernization or large-scale data integration projects. Hands-on experience with Data Governance, CI/CD pipelines, and BI or Data Science tools. Ability to act as a servant leader, fostering team empowerment and accountability. A ?bar-raiser? mindset committed to elevating team and individual impact and development. Skilled in negotiating, facilitating consensus, and building trusted partnerships. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506085406", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618506144815, "name": "Senior Underwriter, Healthcare Professional Liability", "location": "Denver, Colorado, United States", "locations": ["Denver, Colorado, United States", "Seattle, Washington, United States", "San Francisco, California, United States", "Los Angeles, California, United States", "Phoenix, Arizona, United States", "Plano, Texas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1756228080, "t_create": 1755618360, "ats_job_id": "71812", "display_job_id": "2025-71812", "type": "ATS", "id_locale": "2025-71812-en", "job_description": "Manages portfolio of brokers/agents and clients. Leverages market presence and knowledge to develop and underwrite profitable business, acting as a representative for Liberty. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Contributes ideas for product development and participates in development and execution. Contributes to team projects (e.g., process / tool improvement). Understands the work implications of relevant legislation and regulation. Collaborates effectively across teams, stakeholders, and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in GRS North America). Mentors junior underwriters and new hires (not as a line manager). May analyze department`s portfolio and make suggestions for development. May recognize and communicate emerging trends of exposures within line of business expertise. Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506144815", "isPrivate": false, "latlongs": "39.7392358,-104.990251"}, {"id": 618506164115, "name": "Remote Inbound Sales Representative", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Carrollton, Texas, United States", "Richardson, Texas, United States", "Houston, Texas, United States", "San Antonio, Texas, United States", "McKinney, Texas, United States", "Dallas, Texas, United States", "Arlington, Texas, United States", "McAllen, Texas, United States", "Bedford, Texas, United States", "Georgetown, Texas, United States", "Brownsville, Texas, United States", "Frisco, Texas, United States", "Fort Worth, Texas, United States", "Plano, Texas, United States", "Houston, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1756409100, "t_create": 1755788160, "ats_job_id": "71850", "display_job_id": "2025-71850", "type": "ATS", "id_locale": "2025-71850-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}